get your customers hooked with content marketing

26
GET YOUR CUSTOMERS HOOKED WITH CONTENT MARKETING Presentation at IHM, Stockholm by @parlagerstrom CU revised June, 2011

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Get your customers hooked with Content Marketing - Pär Lagerström talked to IHM Business School about Content Marketing.

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Page 1: Get your customers hooked with Content Marketing

GET YOUR CUSTOMERS HOOKED WITH CONTENT MARKETING

Presentation at IHM, Stockholm by @parlagerstrom

CU revised June, 2011

Page 2: Get your customers hooked with Content Marketing

WHAT?

”Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience - with the objective of driving profitable customer action.”

Page 3: Get your customers hooked with Content Marketing

CONTENT DRIVES DECISION MAKING!

Page 4: Get your customers hooked with Content Marketing

…AND CONTENT IS OPPORTUNITY

Where Content is working

Page 5: Get your customers hooked with Content Marketing

CONTENT - OWNED, PAID AND EARNED

Page 6: Get your customers hooked with Content Marketing

THE NEW MODEL OF CONTENT CONSUMPTION

• We are now dealing with educated buyers

• Word of Mouth has become Word of Mouse

Source: Content is critical in social media marketing | Search Engine Marketing News

Page 7: Get your customers hooked with Content Marketing

YOU ARE IN FOR THE LONG RIDE

Page 8: Get your customers hooked with Content Marketing

”””The currency in social media is value, and that value is created by producing and sharing valuable content.”

Page 9: Get your customers hooked with Content Marketing

MOVING FOM BRAND TO SOCIAL CONTENT

Page 10: Get your customers hooked with Content Marketing

THE PLATFORMS AND THE CHALLENGES

Source: www.market0.com, Junta42, Content marketing Institute and Marketing profs

Page 11: Get your customers hooked with Content Marketing

CONTENT STRATEGY?

HOW IS MY CONTENT:GENERATED? PRODUCED? MULTIPLIED?

ACCESSIBLE? EASY TO VIEW? EASY TO USE AND SHARE?

?

Page 12: Get your customers hooked with Content Marketing

THE OLD WORLD:

THE COMMUNICATOR AS THE TEACHER

Page 13: Get your customers hooked with Content Marketing

THE NEW WORLD:

ALL IN THE PLAYGROUND - WHO’S IN YOUR GANG?

Page 14: Get your customers hooked with Content Marketing

THE CONTENT CHALLENGE:- CREATION- ENGAGEMENT

Page 15: Get your customers hooked with Content Marketing

CONTENT TACTICS- SOME STATISTICS

Source: www.market0.com, Junta42, Content marketing Institute and Marketing profs

Page 16: Get your customers hooked with Content Marketing

WHO?

PRODUCE YOUR CONTENT?

Page 17: Get your customers hooked with Content Marketing

CROWDSOURCING AND CURATING CONTENT

Page 18: Get your customers hooked with Content Marketing

STORIES ARE KEY

Page 19: Get your customers hooked with Content Marketing

• Comments• Blogpost• Tweets• Photos• Illustration

s• Video• Podcasts• Webinars• eBooks

WHAT TYPE OF CONTENT IS THERE?

Page 20: Get your customers hooked with Content Marketing

WHAT IS MY ENGAGEMENT STRATEGY?

Page 21: Get your customers hooked with Content Marketing

THROUGH YOUR MYNEWSDESK NEWSROOM - IN 1O MINUTES YOU CAN…

490 MILLION PEOPLE

50 MILLION PEOPLE

50 MILLION PEOPLE

200 MILLION PEOPLE

600 MILLION PEOPLE

PUBLISH BLOG

Page 22: Get your customers hooked with Content Marketing
Page 23: Get your customers hooked with Content Marketing

IN DETAIL - WILL IT BLEND?

Page 24: Get your customers hooked with Content Marketing

OUR OWN EXAMPLE – HOW MYNEWSDESK WORK

Blog

PR Insights

Newsroom

Our ”Contenthub”

Page 25: Get your customers hooked with Content Marketing

OUR BLOGS

How?• 3 weekly (guest or ”knowledge”, product

feature, Friday fun)• Editorial calender• Very careful with SEO, tags and

categorization

Some numbers • Doubled the amount of reads in 2010• 20-25% of visitors writes the blog url or has it

as a favorite. • Links from Twitter, Facebook and LInkedIn

generates 10% of blog trafic. • The visitor reads in average 1:30 minutes.

Page 26: Get your customers hooked with Content Marketing

OUR SOCIAL MEDIA NEWSROOMS

• 7 newsrooms!• Small as large piece of news gets

published – doesn’t have to be a press release.

• We reach media, but also other influencers like customers, bloggers and own staff.

• Transparant – all staff can be found in newsrooms.

• SEO – you find us everywhere when searching.

• All content is uploaded automatically to our social media platform = saves time.