get prepared for the sgh post anaesthesia care unit (pacu ... · patients in the post-anesthesia...

1
Get Prepared for the SGH Post Anaesthesia Care Unit (PACU) Critical Care Service Yang Jumei 1 , Gason Clarabelle Sharmani 1 , Nuraida Bte Adenan 1 , Eleena Bte Roslan 1 , Lye Yeow Woon 1 , Ma Wai Wai Zaw 2 , Selvaraj Sangeetha 2 , Shang Lei 2 , Li Shengjin 2 , 1 Nursing Division, Singapore General Hospital, Singapore 2 Division of Anaesthesiology and Perioperative Medicine, SingHealth , Singapore Given the heterogeneous patient population and varying complexity of surgeries, patients in the Post-Anesthesia Care Unit (PACU) undoubtedly require different degrees of monitoring and care. The PACU Critical Care (PACC) service was thus initiated within PACU to offer closer monitoring and treatment of selected moderate-to high-risk post-operative patients with the view of the high-dependency (HD) or the intermediate care area (ICA) as the final disposition. This service is provided at the request of the principal anesthetist and is co-managed by senior nurses who have received additional special training in critical care. Of note of data from Oct to Dec 2015, only 20-35% of patients who fulfil PACC criteria were recruited into this service. In view of the upcoming Sengkang Hospital, some of the more experienced nurses had been relocated and thus manpower limitations may affect admission rates until more nurses receive special training in critical care. Moreover, the goal of increasing admissions needs to be balanced with concerns of over-utilization in view of limited resources and manpower. The two objectives are: 1. To achieve 80% Post Anaesthesia Care Unit Registered Nurses competency rate to care for a PACC patient within 1 year. 2. To maintain at least 1 patient per day admission rate to PACC care 6 months after the project implementation. Root Cause Analysis Several factors contributing to low intake of PACC patients were identified. Further analysis of the environment, patients, doctors, and nurses issue are presented using the Ishikawa Diagram. Pareto chart To determine the nurse’s perceptions in relation to PACC care, as well as baseline medical knowledge, a survey was handed out to all registered nurses in PACU. Opinions were varied, with majority of the nurses cited lack of confidence managing a PACC status patient. In order to improve nurses competency and confidence towards nursing PACC patients, efforts had been made to increase their awareness. A total of twelve teaching sessions on both theory and practical with competency assessment were conducted. For doctors easy assess of patients’ criteria, the PACC admission form was revised with the criteria attached to the first page. In figure 1, more Registered Nurses (RNs) were able to meet the 70% passing score after the lectures were given as compared to the pre-test. Figure 2 shows that more than 80% of RNs are competent with skills competency. Figure 3 shows the PACC admission rate from Oct 2016 to Sept 2017. Figure 4 shows 220 PACC cases that were stepped down to General Ward, High Dependency and Intermediate Care Area versus 21 PACC Cases escalated to ICU status. To ensure sustainability of practices, the anaesthetists and senior staff nurses will continue to conduct teaching and practical guidance to the staff. Novice nurses with a minimum of 2 years experience are targeted to care for PACC patients after training. 0 5 10 15 20 25 30 35 Assist In Endotracheal Intubation & Extubation Preparing & Assisting in IA Pressure Monitoring Preparing & Assisting in CVP Monitoring Administration of IV Dopamine Infusion via Terumo Syringe Pump Total RN in PACU Target 80% No. of RN Passed Competency Figure 2 0 5 10 15 20 25 30 Oct '16 Nov '16 Dec '16 Jan '17 Feb '17 Mar '17 Apr '17 May '17 Jun '17 Jul '17 Aug '17 Sep '17 Oct '17 Nov '17 Dec '17 No. of PACC Cases Monthly Statitics Figure 3 0 20 40 60 80 100 120 General Ward High Dependency Unit Intermediate Care Area Intensive Care Unit No. of PACC Cases General Ward High Dependency Unit Intermediate Care Area Intensive Care Unit Figure 4 Cost of PACC per admission Cost of ICU care (Average per day) Differences in cost $480 $1025.06 $545.06 The table shows the difference between PACC cost and ICU cost which can significantly help cost saving of S$545.06. SUSTAINABILITY Figure 1

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Page 1: Get Prepared for the SGH Post Anaesthesia Care Unit (PACU ... · patients in the Post-Anesthesia Care Unit (PACU) undoubtedly require different degrees of monitoring and care. The

Get Prepared for the SGH Post Anaesthesia Care Unit (PACU) Critical Care Service

Yang Jumei1, Gason Clarabelle Sharmani1, Nuraida Bte Adenan1, Eleena Bte Roslan1, Lye Yeow Woon1, Ma Wai Wai Zaw2, Selvaraj Sangeetha2, Shang Lei 2, Li Shengjin2, 1Nursing Division, Singapore General Hospital, Singapore 2Division of Anaesthesiology and Perioperative Medicine, SingHealth , Singapore

Given the heterogeneous patient population and varying complexity of surgeries,

patients in the Post-Anesthesia Care Unit (PACU) undoubtedly require different

degrees of monitoring and care. The PACU Critical Care (PACC) service was thus

initiated within PACU to offer closer monitoring and treatment of selected moderate-to

high-risk post-operative patients with the view of the high-dependency (HD) or the

intermediate care area (ICA) as the final disposition. This service is provided at the

request of the principal anesthetist and is co-managed by senior nurses who have

received additional special training in critical care. Of note of data from Oct to Dec

2015, only 20-35% of patients who fulfil PACC criteria were recruited into this

service.

In view of the upcoming Sengkang Hospital,

some of the more experienced nurses had

been relocated and thus manpower

limitations may affect admission rates until

more nurses receive special training in

critical care. Moreover, the goal of

increasing admissions needs to be balanced

with concerns of over-utilization in view of

limited resources and manpower.

The two objectives are:

1. To achieve 80% Post Anaesthesia Care Unit Registered Nurses competency

rate to care for a PACC patient within 1 year.

2. To maintain at least 1 patient per day admission rate to PACC care 6 months after

the project

implementation. Root Cause Analysis

Several factors contributing to low intake of PACC patients were identified. Further

analysis of the environment, patients, doctors, and nurses issue are presented using

the Ishikawa Diagram.

Pareto chart

To determine the nurse’s perceptions in

relation to PACC care, as well as

baseline medical knowledge, a survey

was handed out to all registered nurses

in PACU. Opinions were varied, with

majority of the nurses cited lack of

confidence managing a PACC status

patient.

In order to improve nurses competency and confidence towards nursing PACC

patients, efforts had been made to increase their awareness. A total of twelve teaching

sessions on both theory and practical with competency assessment were conducted. For

doctors easy assess of patients’ criteria, the PACC admission form was revised with the

criteria attached to the first page.

In figure 1, more Registered Nurses (RNs) were able to meet the 70% passing score after the lectures

were given as compared to the pre-test. Figure 2 shows that more than 80% of RNs are competent with

skills competency.

Figure 3 shows the PACC admission rate from Oct 2016 to Sept 2017. Figure 4 shows 220 PACC cases

that were stepped down to General Ward, High Dependency and Intermediate Care Area versus 21

PACC Cases escalated to ICU status.

To ensure sustainability of practices, the anaesthetists and senior staff nurses will continue

to conduct teaching and practical guidance to the staff. Novice nurses with a minimum of

2 years experience are targeted to care for PACC patients after training.

0

5

10

15

20

25

30

35

Assist In EndotrachealIntubation & Extubation

Preparing & Assisting inIA Pressure Monitoring

Preparing & Assisting inCVP Monitoring

Administration of IVDopamine Infusion viaTerumo Syringe Pump

Total RN in PACU

Target 80%

No. of RN Passed Competency

Figure 2

0

5

10

15

20

25

30

Oct '16 Nov '16 Dec '16 Jan '17 Feb '17 Mar '17 Apr '17 May '17 Jun '17 Jul '17 Aug '17 Sep '17 Oct '17 Nov '17 Dec '17

No

. of

PA

CC

Cas

es

Monthly Statitics Figure 3

0

20

40

60

80

100

120

General Ward High Dependency Unit Intermediate Care Area Intensive Care Unit

No. of PACC Cases

General Ward

High Dependency Unit

Intermediate Care Area

Intensive Care Unit

Figure 4

Cost of PACC per

admission

Cost of ICU care

(Average per day)

Differences in cost

$480

$1025.06

$545.06

The table shows the difference

between PACC cost and ICU cost

which can significantly help cost

saving of S$545.06.

SUSTAINABILITY

Figure 1