GET MORE OUT OF YOUR TECHNOLOGY INVESTMENT. GET MORE OUT OF NOW.

Pricing, specifications, availability and terms of offers may change without notice. Taxes, fees, and shipping and handling charges are extra, and vary. Dell cannot be responsible for pric-ing or other errors, and reserves the right to cancel orders arising from such errors.

*The Rise of Dell Training & Certification, August 2004, an IDC White Paper sponsored by Dell.

© 2005 Dell Inc. All rights reserved. Dell, the Dell logo, Axim, PowerEdge, PowerConnect and PowerVault are trademarks or registered trademarks of Dell Inc. in the United States and othercountries. Microsoft, Windows, PowerPoint and Excel are registered trademarks of Microsoft Corporation. All other trademarks and trade names are the property of their respective owners.

Professional Development. Take Your Skills to a Higher Level.

COMPREHENSIVE PROFESSIONAL DEVELOPMENT SOLUTIONS FOR HIGHER EDUCATION.

CASE STUDY:

Technology without training.THE IDEA WAS SOUND: A Midwest university developed a costly Web-based distributed learning program to serve a growing student population of busy adultswho needed flexible learning to complete their degrees.

THE PRIMARY GOAL: Offer 30 degree programs and 900 courses, and reach morethan 4,700 students each semester. Regretfully, the initiative did not include trainingto prepare the university’s faculty to deliver a curriculum online.

THE RESULT: The university missed its deadline to deliver the flexibility, convenienceand interactive component of Web-based learning by more than nine months.

A BETTER SOLUTION: Engage Dell professional development training to preparefaculty for online curriculum delivery and enable the university to launch its distributed learning program on time with prepared and trained faculty.

IDC research* shows training can enhance skills that result in:

q Reduction in implementation time

q 35–45% reduction in scheduled and unscheduled downtime

q Less time to resolve user support issues

q 40% fewer user support requests

4

4

4

4

Unlock the power of technology throughout your institution.The true value of technology is not found simply in its deployment but in its ability to help achieve technology

integration on campus and improve learning. With the advancement of technology in higher education,

there’s never been a better time to give your students, faculty, administrators and IT staff the benefits of

training from Dell.

Our Professional Development program, part of the DellCampus Architecture, helps participants use technologyintelligently to enhance the educational experience. Sowhether you’re contemplating a distributed learning initia-tive or simply want to help students and faculty learn how touse technology more efficiently, Dell can help you unlock thepower of technology with comprehensive training.

Dell training programs build skills so students, faculty andadministrators can use technology confidently to enhancelearning and achieve your student, academic, research, andadministrative computing initiatives. Dell training also helpsyour IT staff expand skills that can lead to improved opera-tional efficiency and a better return on your investment.

That means that now, throughout your campus, students,faculty, administrators, and your IT staff can build bettertechnology skills to improve learning. It’s easy with Dell.

DellTM Training Can Help You To:

• Develop faculty expertise intechnology integration

• Build student technology skills• Advance utilization of information portals• Enhance teaching and research• Move forward with distributed

learning initiatives• Improve operational efficiency• Recruit and retain IT professionals

CONTACT YOUR DELL ACCOUNT EXECUTIVE TODAY FOR MORE INFORMATION ABOUT DELL PROFESSIONAL DEVELOPMENT. LEARNDELL.COM/HIED

Professional development that connects with your needs.Our methodical, research-based approach helps your campus get the exact training it needs for exceptional learning. Pre-and post-assessments help ensure your investment in training is effective and focused on the most needed areas.

Our goal is to listen to you and to work with you to meet your unique needs. We can tailor your programs based on exactcampus initiatives. Because we establish a clear understanding of the training goals for your campus each program can meetthe specific needs of your students, faculty, and administrators.

We also work with you using tools such as surveys to monitor and evaluate program success. The information we gatherfrom these sources can help you plan for future professional development for your entire campus.

Dell’s Methodical Approach to Professional Development Helps Achieve Results.

Professional development that connects with your classroom.Successfully integrating technology into the dynamic learning and research environment is key to student achievement. Dell canhelp you get the most out of your technology investment with courses for your students, faculty and administrators.

Professional development programs from Dell enable administrators and faculty to obtain the skills necessary to facilitate everyday tasks and successfully integrate technology into your curriculum. Effective training for students like our personal development courses, helps raise the level of skills such as resume writing. Other courses, such as our AximTM and application courses, help ensure students, faculty and administrators are proficient in the use of mobile technology, as well as in the softwarethey need every day.

Moreover, because the needs of every learner are different, Dell training programs are designed to be flexible. Easy-to-use andeasy-to-access online courses give participants flexible learning options with expert, interesting and relevant content.

Using online or writtensurveys and observations,we establish a clearunderstanding of the train-ing goals of your campus.We construct a detailedmap of recommendationsand help you understandthe costs and benefits.

We work with you todesign a customizedlearning plan based onyour needs analysis.

We work with you usingtools such as surveys toevaluate and follow upon your instruction goals.Your feedback helpsdesign future coursesand learning paths.

Our team implements thesolution that best fits foryour needs. We managecosts and program scopefor streamlined imple-mentation.

ASSESS DESIGNPLAN

IMPLEMENT EVALUATE/MONITOR

Get more out ofyour technologyinvestment.

Dell’s portfolio of professional

development options helps improve

educator and administrator produc-

tivity and the return on your technol-

ogy investment. Our product leader-

ship and direct business model mean

you benefit from all of the following:

ONE SOURCE:Dell is a global technology leader with a 20-year track record of stability and reliabil-ity. With Dell, it’s easy to get everything youneed from one convenient source.

HIGH-QUALITY TRAINING:The reputation of Dell products and productcomponents means Dell is a recognizedtechnology expert. We use this expertise todevelop and deliver valuable, relevanttraining content.

FLEXIBLE LEARNING METHODS:We offer customizable online or instructor-led training, or a combination of both.LearnDell.com offers the flexibility to takecourses anytime, anywhere and as manytimes as an individual wants. Instructor-led training can occur at Dell’s world-classtraining center or your site.

EXPERIENCED TRAINERS:Dell instructors are skilled teachers withextensive IT knowledge and hands-ontraining experience in the technology arena.

TECHNOLOGY FOCUS:Dell’s entire business focuses on helpingorganizations achieve a return on technol-ogy investments — both financially and interms of productivity.

CUSTOMIZABLE CONTENT:Dell can tailor its online and instructor-ledofferings based on your organization’sunique requirements. After a needsassessment, we design a program or proj-ect specifically for your learners.

COMPETITIVE PRICE:Dell is known globally for its aggressiveprice points and for its commitment tooffering total value to customers.

Technology training that connects with your IT professionals.Whether your IT specialists are tackling data security issues, planningthe future needs of your growing IT infrastructure or dealing with routinemaintenance issues, with Dell training, they’ll gain the skills they need tosupport campus initiatives.

As an industry leader, Dell is a recognized technology expert. We use thisexpertise to develop and deliver relevant training content that connectswith the needs of your IT specialists.

Dell training programs help provide your IT professionals with the skillsthey need to implement, manage and support systems in your IT infra-structure. These programs provide flexible online courses as well asinstructor-led courses for advanced hands-on training and certificationexams to demonstrate learning outcomes.

Dell professional training programs can take your IT specialists to thenext level of job performance — and enable them to handle the pressuretechnology initiatives often place on current infrastructure.

CONTACT YOUR DELL ACCOUNT EXECUTIVE TODAY FOR MORE INFORMATION ABOUT DELL PROFESSIONAL DEVELOPMENT. LEARNDELL.COM/HIED

TECHNOLOGY INTEGRATION FOR STUDENTS CARE AND FEEDING CLASSIntroduction to the Notebook Computer. An overview of the computer including trou-ble shooting, general maintenance and Microsoft® Office operating system func-tions. The workshop also includes an introduction to notebook peripheral devicesand uses, storage options and backup procedures, and use of the DVD/CD burner.Security issues will be addressed including Internet policy, campus policy aroundnotebook security and student information policies. This course helps studentsunderstand how to care for the notebook and use the basic components of the notebook including software, ports and peripheral devices.

COMPLETE PC PACKAGE One-year unlimited access to over 375 courses. Includes PC Skills, PeripheralsProductivity and Personal Development with Microsoft® Windows® XP,PowerPoint®, Excel® and wireless networking.

TECHNOLOGY TRAININGFOR FACULTY/ ADMINISTRATORSPRE- AND POST-ASSESSMENTPre- and post-assessments help ensure that investments in training are focusedon the most needed areas and that the training was effective. The DellTechnology Skills Assessment is a proven assessment instrument used to deter-mine faculty technology proficiencies in core areas that relate to technology usein the classroom. The engagement consists of a proctored assessment in ninetechnology areas and contains 105 multiple-choice questions.

INTEGRATING TECHNOLOGY INTO HIGHER EDUCATIONA 12-hour course designed to provide university faculty with the resources tointegrate technology into their specific course content. Presents sample studentprojects that demonstrate technology integration and guides participantsthrough the process of developing technology-infused projects for their ownteaching. Combines theory, practical discussion, research, hands-on practice andindividual and group demonstrations.

INTEGRATING PDA TECHNOLOGY INTO THE CURRICULUMThis six-hour course provides a thorough overview of the features and function-ality of the Dell Axim handheld PC. It provides hands-on experience in creatingand implementing Axim-based lessons and projects. After learning how to set up,personalize and use Axim programs and tools, participants work with sample lessons, a template for creating lessons, student evaluation tools and usefulresource links.

INTEGRATING DELL WIRELESS NOTEBOOK INTO THECURRICULUMAn increasing number of campuses are adopting a 1:1 student computing initia-tive. This six-hour course familiarizes educators with the physical attributes andcapabilities of the wireless Dell notebook and notebook cart. Participants alsopractice troubleshooting techniques, classroom management ideas, student pro-cedures and integrating projects into the classroom using the wireless notebook.Instructor-Led

THE COMPLETE PC PACKAGEGet one-year unlimited access to over 375 courses on everything from basic PCskills to business and personal development. Courses are categorized under PCSkills, Finance Management, Peripherals Productivity and Personal Developmentand include Microsoft Windows XP, PowerPoint and Excel, wireless networkingand more.

TECHNOLOGY TRAINING FOR IT PROFESSIONALSDELL SERVER TRAININGCovers Dell PowerEdgeTM hardware, firmware, OS installation, configura-tion, local and remote management and troubleshooting. Dell deliversonline and instructor-led training paths for a variety of Dell Server topics:

• Dell PowerEdgeTM Server Training• Understanding Dell Servers and Systems Management• Dell Server Configuration• Dell Server Management

DELL STORAGE TRAINING Provides expertise in implementing Dell storage into an existing IT infra-structure, including storage fundamentals and initial setup, configurationand management of Dell/EMC storage arrays, the advanced features ofDell/EMC SAN solutions such as SnapViewTM and MirrorViewTM, clustering,and performance management.

• Dell/EMC AX100 Technical Overview• Backup and Recovery Fundamentals• Understanding Dell Storage Networking Technologies• Implementing Data Enterprise Storage Solutions• Implementing Data Protection on Dell Storage• Dell/EMC Online Courses• Advanced Backup and Recovery on SAN• SAN Planning and Design• Dell Networking Training

DELL NETWORKING TRAININGCovers fundamental and advanced networking techniques in instructor-led format. Features a robust lab environment equipped with DellPowerConnectTM 3300 and 6000 series switches. Enables Help Deskadministrators, technicians and software developers to execute responsi-bilities better, understand how Internet technologies and equipment operateand help other computer users and network IT personnel.

DELL HARDWARE MAINTENANCE TRAINING One- and two-day courses that prepare service maintenance technicianswho need the knowledge and skills to provide maintenance on Dell desk-tops, workstations, portables or servers. Includes theory of operation; prop-er component removal and replacement procedures; operating systeminstallation and configuration; and hardware troubleshooting for the cur-rent line of products.

INDUSTRY TECHNOLOGY TRAININGDell also offers other industry training and certifications, delivered as e-Learning or instructor-led courses, including Microsoft MCSE andMCSA; Cisco® CCNA and CCNP; Novell® CNE; CompTIA® Network+, A+,and Server+; and Red Hat® RHCT and RHCE.

• Microsoft Training• Red Hat Linux Training

DELL LEARNING SYSTEM (DLS)A complete solution for secure, simple and cost-effective e-Learning. OurDLS provides pre-loaded training software on a Dell PowerVaultTM 745NNetwork Attached Storage (NAS) device. Your learners enjoy secure, engag-ing, multimedia, behind-the-firewall training. Four package choices give youthe option to purchase the exact training you need. Includes an easy-to-nav-igate Learning Management System. Plug-and-play installation.

• DLS Administrator Functions: Without leaving their desks,administrators can control the dissemination of course material andfaculty access to content as well as easily track, monitor and reporton faculty learning progress.

STUDENTS“Care and Feeding”Courses and CompletePC Courses

FACULTY/ADMINISTRATORS/RESEARCHERSIntegrating Technology Courses,PC Skills, Mac to PC Courses,Customized Courses, AximTraining and Complete PC Courses

IT PROFESSIONALSAdvanced TechnicalTraining, SystemAdministration Trainingand Basic IT Training

This is only a sampling of our course offerings.For more information, visit LearnDell.com/HiEd

CONTACT YOUR DELL ACCOUNT EXECUTIVE TODAY FOR MORE INFORMATION ABOUT DELL PROFESSIONAL DEVELOPMENT. LEARNDELL.COM/HIED