germany the forum, 277 london road burgess hill rh15 9qu ... · ul. ruska 2 50-079 wroclaw poland...

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Ypsilon.Net AG Germany Vilbeler Landstrasse 203 60388 Frankfurt am Main Germany [email protected] Ypsilon UK/Ireland The Forum, 277 London Road Burgess Hill RH15 9QU West Sussex United Kingdom [email protected] Ypsilon North America P.O Box 2493 Palm Springs, CA 92263-2493 USA [email protected] Ypsilon Poland/Eastern Europe Flightbox sp. z o.o. ul. Ruska 2 50-079 Wroclaw Poland [email protected]

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Ypsilon.Net AG Germany

Vilbeler Landstrasse 203

60388 Frankfurt am Main

Germany

[email protected]

Ypsilon UK/Ireland

The Forum, 277 London Road

Burgess Hill

RH15 9QU West Sussex

United Kingdom

[email protected]

Ypsilon North America

P.O Box 2493

Palm Springs, CA 92263-2493

USA

[email protected]

Ypsilon Poland/Eastern Europe

Flightbox sp. z o.o.

ul. Ruska 2

50-079 Wroclaw

Poland

[email protected]

Times have changed

1 The Ypsilon Group

2-3 Organisation & Team

4 infrastructure

5-11 Ypsilon products

12 references

13 Product sheets

1

Ypsilon.Net AG

Ypsilon.Net AG was originally founded in December 1994 by Hans Joachim Klenz who still leads the companyas President and CEO. Ypsilon.Net AG is a shareholders company.

Today Ypsilon Net AG is established as a leading provider of Internet travel technology used by airlines, consolidators, agencies and the travel industry in general.The core competence of Ypsilon.Net AG lies in the development of modular internet booking engines and webbased technology solutions merging content from different sources. The e-travel applications produced and offered by Ypsilon.Net AG are used by thousands of customers world-wide and range from fare management tools and flight booking engines to intranet solutions and internet serverapplications.The vision that drives us is to continue anticipating the needs and changes of the industry and always deliverflexible solutions right on target. Our goal is to extend our strategic network and become the provider ofchoice for innovative internet travel technology and content.

E-t@cs GmbH

The newly founded Etacs GmbH Company with offices in Berlin and Frankfurt distributes and markets theAurora web based mid and back office software worldwide.

Flightbox sp. z o. o. Poland Professional software development.

Outsourcing software development can offer considerable savings but requires reliable and accurate partners. Flightbox provides solid, professional and cost effective high end programming.

MagicRes GmbH Germany

Another asset in the Ypsilon Group is the newly founded MagicRes GmbH. MagiRes supplies full tour operator content for the European market. The innovative MagicRes platform enables comparison and booking of tour operator content in a single array,through direct connectivity to all participating tour operators.

The Ypsilon Group

2

Organization & Team

Hans Joachim Klenz President and C.E.O.

Patrick Alain CoulombV.P. Sales and

Marketing

Dr. Siegfried Weiss Chairman of the board

and legal counsel

Dr. Kai Dirk Huber Board member

and legal counsel

Rita Maria Klenz Bord member and Director

of human resource

Martha IckstadtBoard member

Markus Keim Director Key Account

Management and Support

Thorsten ZimmermannManager fare integration

department

Heinz Laumen Chief Financial Officer

Sue Stempt Director of operations

United Kingdom & Ireland

Andrej ZavislakDirector of operations

Poland/Eastern Europe

Bernard StaufferDirector of operations

North America

The most important asset of any company liesin making sure that it has the right people.Those with the practical experience, skill,knowledge and ideas, all of which combine toproduce the right product at the right time.

The Ypsilon.Net AG team is a multi-nationalblend of highly professional and experiencedstaff that merges high-end programmers withexperienced travel industry professionals. It isthis exact blend of travel industry specialistsand experienced programmers that builds thestrength of our team and allows us to bothidentify precisely the needs of the industry anddeliver the appropriate solutions.

The CEO of Ypsilon.Net AG managed one ofGermany largest tour operators for over 10years and gathered a wealth of experience onthe needs of the travel industry. Some of ourstaff worked several years with GDS; otherscame from diverse countries and professions inthe travel industry. This melting pot of nationali-ties, knowledge and experience is the drivingforce behind Ypsilon!

3

4

We relieve you from the hardware headache 24 hours a day, every day of the year!

The digital economy is a real time economy. Inventory suppliers must be able to distributetheir inventory efficiently and rely on technologythat is powerful enough to sustain thousands of simultaneous visits and queries per secondswithout problem or delay. Ypsilon provides just that: a massive and powerfulindustrial infrastructure based on clustered SUNservers technology, direct IP/VPN connection toall GDS in use, 155Mbit line, multiple 34Mbitsand 2Mbits internet lines.From A to Z, a technology you can rely on.Ypsilon Net runs a 365/7/24 operation.The primary server base is located in Frankfurt,Bergen Enkheim with a secondary main servermirror hosted at Telehouse in Frankfurt, HanauerLandstrasse.A third backup is located in Düsseldorf at one ofour provider premises.North America/Canada data exchange serversare located in Tampa, Florida.

Infrastructure

Ypsilon Products

Fare Data Converter

One of the unique abilities of Ypsilon.Net is to understand

and work with any type of fare database format. We are

able to convert diverse formats such as Stadaf, Partners,

Patheo, Openfares, Farelogix, Hitchhiker or even several

proprietary formats.

As long as the fare data is structured and logical, we can

exploit it!

Ypsilon Fareport

In addition to being able to work with basically any type

of fare database format, Ypsilon Fareport provides the

airline consolidation industry with advanced technology

to capture and manage airline fare contracts in a single

dynamic database able to satisfy the industry need for

multiple channel distribution.

Once entered, fares can be immediately displayed and

booked via the booking engine, thus reducing the time to

market of new fares to a few minutes.

Ypsilon Power Pricer

Published and Net Fares commission management

In todays economy, airlines are under increasing pressure

and are passing some of that back on to agents by cutting

the built in profit margins that used to be offered, confron-

ting many agents with the necessity to mark-up or calcula-

te percentage off published fares to adjust to the situation.

The Ypsilon Power pricer is the perfect tool to discount

or mark up published or consolidated net fares according

to parameters and calculation models defined by the

consolidator.

The calculated price is automatically applied in the

booking engine, giving wholesalers or agents the possibi-

lity to process published fares as „de facto“ net fares and

manage precisely their profit margins.

The Power pricer, with its simple and easy to use interface

is an extremely powerful tool that allows consolidators or

agents to manipulate published, net fares, charters and

low-cost carriers (dynamic service fee) with all the

flexibility and accuracy they could ever need!

5

6

Ypsilon Flightpro

Ypsilon Flightpro is a powerful full-feature, multi lingual,

multi currency customised Internet booking engine that

enables consumers to make their flights arrangements

directly via the Internet with only a few clicks.

Ypsilon Flightpro also empowers travel agencies or travel

portals to actively sell consolidator net fares, negotiated,

published IATA fares inventory, low-cost carriers and web-

fares online with their own mark-ups and commissions, as

well as surcharges and handling fees if desired.

Flightpro can also be used for direct retail by inventory

suppliers. Consolidators can use Flightpro to sell their

inventory directly to consumers from their own web site

or create a store front that can be used on third party

web pages, therefore enabling them to easily extend their

distribution channels.

Ypsilon Agentweb

Inventory suppliers as well as travel agencies are pressured

by the market to optimize agent productivity and maximize

profitability.

Agents need a system that can simultaneously search and

analyse a vast array of fares inventory and the availability

for any given request.

Ypsilon Agent not only displays a comprehensive list of

rule proofed applicable fares but efficiently retrieves their

availability within seconds, allowing agents to streamline,

improve work flow and increase productivity. Agents that

access the consolidator intranet are able to see and book

their contracted fares through the consolidator database.

Ypsilon Agent handles complex restrictions that can govern

a single net or commission based fare without errors and is

customized to the travel agency business agreement with

its consolidator. The inventory supplier can define selective

viewership of fares and individual net price mark-ups per

agency.

Ypsilon PNR Editor

Aimed at the post sales departments the PNR Editor is a

complex tool providing the user with an interface to every

stored PNR database record. Its primary function is to

allow amendments and additions to both the booking

record and the sales ledger interface. By reading a PNR

and interrogating the net fare database the PNR Editor

offers the user a selection of contracts applicable for the

amended itinerary, in addition to the GDS published fare

quote. Used in conjunction with the Ypsilon Flightpro call

centre functionality it provides both restricted user access

and a complete audit history of a bookings lifecycle.

7

Ypsilon Converter

The PNR converter is part of the new agentweb-pro and

contains 2 main functions: the PNR checker and the Price

checker

The PNR checker validates the remarks of a manually

generated booking and adds or amends the remarks auto-

matically to ensure full compatibility with the consolidator

pre-defined PNR remarks structure.

The PNR checker optimizes the ticketing process or

integration into third party management information

systems (MIS) or mid/back office systems.

It reduces the necessity of manual intervention almost

completely.

The price checker validates manually generated bookings

as well as bookings that were generated through the

booking engine and checks instantly if any other GDS or

net fare is applicable for the given itinerary. Bookings that

are not yet ticketed can be rebooked in another booking

class, at another price or fare type that initially was not

available or applicable at the original time of booking.

The price checker enables rebooking with other fare types

(Published, Nego and Corporate Nego, cat35 or net fare).

Ypsilon Flightpro interfaces with the ticket shell robot for

automatic fare build and fulfilment queueing of the GDS

PNR. Building net fare ticket shells using data input into

the Fareport database, inclusive of security and fuel

surcharges extracted from the applicable published fare

calculation, the ticketing robot is capable of handling the

majority of airfare contracts. Ticket numbers are inserted

directly into the PNRs.

Designed to build and compare to GDS published fare

shells for data accuracy the robot interrogates its own

build and either sends the PNR to a reject queue for

manual review or moves the PNR to the queueing robot

for the next phase.

The queueing robot reads both the PNR itinerary and the

database record, building the ticketing time limit and

applying the GDS queueing instruction to return the PNR

for ticketing on the defined date and queue. Bookings held

in an option status are built using the GDS auto-cancel

functionality and placed on a separate queue until con-

firmation is received. Again an inbuilt default mechanism

ensures that should all criteria not be met the PNR is

placed on to the reject queue for manual review, thus

ensuring that all bookings are fulfilled in an accurate and

timely manner. Increase staff productivity! Reduce costs!

Ypsilon Ticket Shell automator and queueing robot

8

Low costs carriers and Web FaresThe one stop solution from Ypsilon Flightpro!

Ypsilon.Net AG leads the way, providing fully integrated

booking engines to search and book published, negos

and consolidator net fares along side low-cost carriers,

charters and web fares on one single screen.

Ypsilon.Net sophisticated system consolidates the fare

query and availability response from all varying sources

and returns the results in one single screen to generate a

booking, thus considerably reducing the time spent to

book a flight and increasing productivity.

Low-cost carriers are also available as a “Standalone”

booking engine allowing direct comparison of over 100 low

cost carriers and enabling agents to charge a service fee

on the total flight price. Furthermore, a passive PNR can

be automatically created in the GDS for administration and

back office purposes.

A growing amount of low-cost carriers are queried via a

direct-XML interface with the carrier.

Ypsilon Air Connect

Ypsilon.Net AG has designed and hosts several Internet

reservation systems in key markets to enable airlines to

sustain efficient and profitable online operations.

The Ypsilon Air Connect booking engine provides multi-

lingual, multi-currency, multi-market point-of-sales

support; code share, airline alliance functionality and

O&D control (origin and destination) routing validation.

In order to constantly stay on top of industry advance-

ments, Ypsilon Net continually invests in product research,

development and software engineering giving airlines

access to the most advanced Internet technology at all

times.

Connectivity can be done either via GDS or directly via the

airline proprietary reservation system.

Airlines need to rely on strong professional hardware

infrastructure; Ypsilon provides exactly the kind of robust

industrial strength needed for high traffic airline web based

reservation systems.

9

Cars / Fly and drive / Fly and stay

Merge car or hotel content with flights from different sour-

ces.

car or hotel content from different source can be merged

with low-cost carrier, consolidator net or nego fares as well

as published fares or charter flights.

� The car or hotel content can be captured via XML or

via GDS.

� Price calculation can be marked up by tour operator or

agency.

� Dynamic packaging of car or hotel content with flights

while showing a lump-sum price to the end customer.

� Tour operators fares can be mixed with hotel or car fares

and remain fully invisible.

� Seamless real time booking of both flights and hotel

room or flights and car.

� Full description of hotel and room or vehicule.

� Possibility to choose different hotels or car with

automatic total price update if different hotel room or

vehicule is chosen.

� Full display of rules and conditions of contract of

hoteliers or car content provider.

� GDS PNR updated with all information of hotel

or car booking details.

� Car content is also available as standalone

comparison application.

Dynamic Packaging

In addition to providing traditional fly and drive or fly and

hotel, Ypsilon also provides fully packaged solutions.

Multiple content are mixed into a single package: Car,

hotel, flight, insurance and diverse add-ons can be

packaged and booked with the Ypsilon packaging platform.

The Ypsilon package platform offers a flexible content

management and online distribution solutions for tour ope-

rators as well as wholesalers.

Packages can be sold as pre-defined fixed price packages

or as flexible components selectable within a price range.

The flexible package allows the end customer to easily mix

and match flights, cars, hotels from an available selection

within the package price range to create their own bespoke

itinerary.

The packaging platform is suited for multi channel

distribution: B2C, B2B2C, B2B and call centre.

10

TRANSFARE

In order to support Airlines, Consolidators and Travel

agencies, Ypsilon developed a graphical interface that

provides the possibility to upload negotiated fare data

directly into GDS.

The data is transferred to the GDS via an XML exchange

protocol provided by the GDS using a user-friendly

interface. The structure of the interface can be used for

uploading fares into any GDS using ATPCO format.

FAREBOX

Farebox is a web-based data analysing solution that

provides airlines with accurate data analysis of issued

tickets. Immediate and precise information for all issued

tickets is vital element for airlines to compete for market

share.

Farebox provides airlines with the perfect tool to analyse

sales data, plot market progression and to identify and

calculate agency debit memos (ADM).

11

Etacs Aurora

The revolutionary Aurora application is a new platform

that offers travel agents or travel companies a web based

integrated mid and back office solution. The main features

of Aurora are:

� Customer Management

� CRM System

� Management of bookings

� Full Accounting

� Reporting and MIS

� Interfaces and connectivity

SOLOres

Multi GDS content aggregation plays a vital role to cope

with the challenges of GDS deregulation in order to

provide travel sellers with full content integrated-inventory.

The absence of one or more major carrier form a GDS

could greatly impact a single GDS travel seller, travel

sellers will need tools that provide them with multi GDS

capability if they want to effectively serve their customers.

Solores is the new platform that aggregates fragmented

inventory for rates and availability from multiple disparate

source.

The Solores platform aggregates cross GDS Air content

(Amadeus, Apollo, Galileo, Sabre, Worldspan), regular

Airlines or lowcost carriers via direct connectivity or web

emulation and charters.

The Solores content can also be made available to travel

sellers via an XML API.

12

references

www.bahn.de

11

UP AND AWAY TRAVEL

...and many others