germany the forum, 277 london road burgess hill rh15 9qu ... · ul. ruska 2 50-079 wroclaw poland...
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Ypsilon.Net AG Germany
Vilbeler Landstrasse 203
60388 Frankfurt am Main
Germany
Ypsilon UK/Ireland
The Forum, 277 London Road
Burgess Hill
RH15 9QU West Sussex
United Kingdom
Ypsilon North America
P.O Box 2493
Palm Springs, CA 92263-2493
USA
Ypsilon Poland/Eastern Europe
Flightbox sp. z o.o.
ul. Ruska 2
50-079 Wroclaw
Poland
1 The Ypsilon Group
2-3 Organisation & Team
4 infrastructure
5-11 Ypsilon products
12 references
13 Product sheets
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Ypsilon.Net AG
Ypsilon.Net AG was originally founded in December 1994 by Hans Joachim Klenz who still leads the companyas President and CEO. Ypsilon.Net AG is a shareholders company.
Today Ypsilon Net AG is established as a leading provider of Internet travel technology used by airlines, consolidators, agencies and the travel industry in general.The core competence of Ypsilon.Net AG lies in the development of modular internet booking engines and webbased technology solutions merging content from different sources. The e-travel applications produced and offered by Ypsilon.Net AG are used by thousands of customers world-wide and range from fare management tools and flight booking engines to intranet solutions and internet serverapplications.The vision that drives us is to continue anticipating the needs and changes of the industry and always deliverflexible solutions right on target. Our goal is to extend our strategic network and become the provider ofchoice for innovative internet travel technology and content.
E-t@cs GmbH
The newly founded Etacs GmbH Company with offices in Berlin and Frankfurt distributes and markets theAurora web based mid and back office software worldwide.
Flightbox sp. z o. o. Poland Professional software development.
Outsourcing software development can offer considerable savings but requires reliable and accurate partners. Flightbox provides solid, professional and cost effective high end programming.
MagicRes GmbH Germany
Another asset in the Ypsilon Group is the newly founded MagicRes GmbH. MagiRes supplies full tour operator content for the European market. The innovative MagicRes platform enables comparison and booking of tour operator content in a single array,through direct connectivity to all participating tour operators.
The Ypsilon Group
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Organization & Team
Hans Joachim Klenz President and C.E.O.
Patrick Alain CoulombV.P. Sales and
Marketing
Dr. Siegfried Weiss Chairman of the board
and legal counsel
Dr. Kai Dirk Huber Board member
and legal counsel
Rita Maria Klenz Bord member and Director
of human resource
Martha IckstadtBoard member
Markus Keim Director Key Account
Management and Support
Thorsten ZimmermannManager fare integration
department
Heinz Laumen Chief Financial Officer
Sue Stempt Director of operations
United Kingdom & Ireland
Andrej ZavislakDirector of operations
Poland/Eastern Europe
Bernard StaufferDirector of operations
North America
The most important asset of any company liesin making sure that it has the right people.Those with the practical experience, skill,knowledge and ideas, all of which combine toproduce the right product at the right time.
The Ypsilon.Net AG team is a multi-nationalblend of highly professional and experiencedstaff that merges high-end programmers withexperienced travel industry professionals. It isthis exact blend of travel industry specialistsand experienced programmers that builds thestrength of our team and allows us to bothidentify precisely the needs of the industry anddeliver the appropriate solutions.
The CEO of Ypsilon.Net AG managed one ofGermany largest tour operators for over 10years and gathered a wealth of experience onthe needs of the travel industry. Some of ourstaff worked several years with GDS; otherscame from diverse countries and professions inthe travel industry. This melting pot of nationali-ties, knowledge and experience is the drivingforce behind Ypsilon!
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We relieve you from the hardware headache 24 hours a day, every day of the year!
The digital economy is a real time economy. Inventory suppliers must be able to distributetheir inventory efficiently and rely on technologythat is powerful enough to sustain thousands of simultaneous visits and queries per secondswithout problem or delay. Ypsilon provides just that: a massive and powerfulindustrial infrastructure based on clustered SUNservers technology, direct IP/VPN connection toall GDS in use, 155Mbit line, multiple 34Mbitsand 2Mbits internet lines.From A to Z, a technology you can rely on.Ypsilon Net runs a 365/7/24 operation.The primary server base is located in Frankfurt,Bergen Enkheim with a secondary main servermirror hosted at Telehouse in Frankfurt, HanauerLandstrasse.A third backup is located in Düsseldorf at one ofour provider premises.North America/Canada data exchange serversare located in Tampa, Florida.
Infrastructure
Ypsilon Products
Fare Data Converter
One of the unique abilities of Ypsilon.Net is to understand
and work with any type of fare database format. We are
able to convert diverse formats such as Stadaf, Partners,
Patheo, Openfares, Farelogix, Hitchhiker or even several
proprietary formats.
As long as the fare data is structured and logical, we can
exploit it!
Ypsilon Fareport
In addition to being able to work with basically any type
of fare database format, Ypsilon Fareport provides the
airline consolidation industry with advanced technology
to capture and manage airline fare contracts in a single
dynamic database able to satisfy the industry need for
multiple channel distribution.
Once entered, fares can be immediately displayed and
booked via the booking engine, thus reducing the time to
market of new fares to a few minutes.
Ypsilon Power Pricer
Published and Net Fares commission management
In todays economy, airlines are under increasing pressure
and are passing some of that back on to agents by cutting
the built in profit margins that used to be offered, confron-
ting many agents with the necessity to mark-up or calcula-
te percentage off published fares to adjust to the situation.
The Ypsilon Power pricer is the perfect tool to discount
or mark up published or consolidated net fares according
to parameters and calculation models defined by the
consolidator.
The calculated price is automatically applied in the
booking engine, giving wholesalers or agents the possibi-
lity to process published fares as „de facto“ net fares and
manage precisely their profit margins.
The Power pricer, with its simple and easy to use interface
is an extremely powerful tool that allows consolidators or
agents to manipulate published, net fares, charters and
low-cost carriers (dynamic service fee) with all the
flexibility and accuracy they could ever need!
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Ypsilon Flightpro
Ypsilon Flightpro is a powerful full-feature, multi lingual,
multi currency customised Internet booking engine that
enables consumers to make their flights arrangements
directly via the Internet with only a few clicks.
Ypsilon Flightpro also empowers travel agencies or travel
portals to actively sell consolidator net fares, negotiated,
published IATA fares inventory, low-cost carriers and web-
fares online with their own mark-ups and commissions, as
well as surcharges and handling fees if desired.
Flightpro can also be used for direct retail by inventory
suppliers. Consolidators can use Flightpro to sell their
inventory directly to consumers from their own web site
or create a store front that can be used on third party
web pages, therefore enabling them to easily extend their
distribution channels.
Ypsilon Agentweb
Inventory suppliers as well as travel agencies are pressured
by the market to optimize agent productivity and maximize
profitability.
Agents need a system that can simultaneously search and
analyse a vast array of fares inventory and the availability
for any given request.
Ypsilon Agent not only displays a comprehensive list of
rule proofed applicable fares but efficiently retrieves their
availability within seconds, allowing agents to streamline,
improve work flow and increase productivity. Agents that
access the consolidator intranet are able to see and book
their contracted fares through the consolidator database.
Ypsilon Agent handles complex restrictions that can govern
a single net or commission based fare without errors and is
customized to the travel agency business agreement with
its consolidator. The inventory supplier can define selective
viewership of fares and individual net price mark-ups per
agency.
Ypsilon PNR Editor
Aimed at the post sales departments the PNR Editor is a
complex tool providing the user with an interface to every
stored PNR database record. Its primary function is to
allow amendments and additions to both the booking
record and the sales ledger interface. By reading a PNR
and interrogating the net fare database the PNR Editor
offers the user a selection of contracts applicable for the
amended itinerary, in addition to the GDS published fare
quote. Used in conjunction with the Ypsilon Flightpro call
centre functionality it provides both restricted user access
and a complete audit history of a bookings lifecycle.
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Ypsilon Converter
The PNR converter is part of the new agentweb-pro and
contains 2 main functions: the PNR checker and the Price
checker
The PNR checker validates the remarks of a manually
generated booking and adds or amends the remarks auto-
matically to ensure full compatibility with the consolidator
pre-defined PNR remarks structure.
The PNR checker optimizes the ticketing process or
integration into third party management information
systems (MIS) or mid/back office systems.
It reduces the necessity of manual intervention almost
completely.
The price checker validates manually generated bookings
as well as bookings that were generated through the
booking engine and checks instantly if any other GDS or
net fare is applicable for the given itinerary. Bookings that
are not yet ticketed can be rebooked in another booking
class, at another price or fare type that initially was not
available or applicable at the original time of booking.
The price checker enables rebooking with other fare types
(Published, Nego and Corporate Nego, cat35 or net fare).
Ypsilon Flightpro interfaces with the ticket shell robot for
automatic fare build and fulfilment queueing of the GDS
PNR. Building net fare ticket shells using data input into
the Fareport database, inclusive of security and fuel
surcharges extracted from the applicable published fare
calculation, the ticketing robot is capable of handling the
majority of airfare contracts. Ticket numbers are inserted
directly into the PNRs.
Designed to build and compare to GDS published fare
shells for data accuracy the robot interrogates its own
build and either sends the PNR to a reject queue for
manual review or moves the PNR to the queueing robot
for the next phase.
The queueing robot reads both the PNR itinerary and the
database record, building the ticketing time limit and
applying the GDS queueing instruction to return the PNR
for ticketing on the defined date and queue. Bookings held
in an option status are built using the GDS auto-cancel
functionality and placed on a separate queue until con-
firmation is received. Again an inbuilt default mechanism
ensures that should all criteria not be met the PNR is
placed on to the reject queue for manual review, thus
ensuring that all bookings are fulfilled in an accurate and
timely manner. Increase staff productivity! Reduce costs!
Ypsilon Ticket Shell automator and queueing robot
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Low costs carriers and Web FaresThe one stop solution from Ypsilon Flightpro!
Ypsilon.Net AG leads the way, providing fully integrated
booking engines to search and book published, negos
and consolidator net fares along side low-cost carriers,
charters and web fares on one single screen.
Ypsilon.Net sophisticated system consolidates the fare
query and availability response from all varying sources
and returns the results in one single screen to generate a
booking, thus considerably reducing the time spent to
book a flight and increasing productivity.
Low-cost carriers are also available as a “Standalone”
booking engine allowing direct comparison of over 100 low
cost carriers and enabling agents to charge a service fee
on the total flight price. Furthermore, a passive PNR can
be automatically created in the GDS for administration and
back office purposes.
A growing amount of low-cost carriers are queried via a
direct-XML interface with the carrier.
Ypsilon Air Connect
Ypsilon.Net AG has designed and hosts several Internet
reservation systems in key markets to enable airlines to
sustain efficient and profitable online operations.
The Ypsilon Air Connect booking engine provides multi-
lingual, multi-currency, multi-market point-of-sales
support; code share, airline alliance functionality and
O&D control (origin and destination) routing validation.
In order to constantly stay on top of industry advance-
ments, Ypsilon Net continually invests in product research,
development and software engineering giving airlines
access to the most advanced Internet technology at all
times.
Connectivity can be done either via GDS or directly via the
airline proprietary reservation system.
Airlines need to rely on strong professional hardware
infrastructure; Ypsilon provides exactly the kind of robust
industrial strength needed for high traffic airline web based
reservation systems.
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Cars / Fly and drive / Fly and stay
Merge car or hotel content with flights from different sour-
ces.
car or hotel content from different source can be merged
with low-cost carrier, consolidator net or nego fares as well
as published fares or charter flights.
� The car or hotel content can be captured via XML or
via GDS.
� Price calculation can be marked up by tour operator or
agency.
� Dynamic packaging of car or hotel content with flights
while showing a lump-sum price to the end customer.
� Tour operators fares can be mixed with hotel or car fares
and remain fully invisible.
� Seamless real time booking of both flights and hotel
room or flights and car.
� Full description of hotel and room or vehicule.
� Possibility to choose different hotels or car with
automatic total price update if different hotel room or
vehicule is chosen.
� Full display of rules and conditions of contract of
hoteliers or car content provider.
� GDS PNR updated with all information of hotel
or car booking details.
� Car content is also available as standalone
comparison application.
Dynamic Packaging
In addition to providing traditional fly and drive or fly and
hotel, Ypsilon also provides fully packaged solutions.
Multiple content are mixed into a single package: Car,
hotel, flight, insurance and diverse add-ons can be
packaged and booked with the Ypsilon packaging platform.
The Ypsilon package platform offers a flexible content
management and online distribution solutions for tour ope-
rators as well as wholesalers.
Packages can be sold as pre-defined fixed price packages
or as flexible components selectable within a price range.
The flexible package allows the end customer to easily mix
and match flights, cars, hotels from an available selection
within the package price range to create their own bespoke
itinerary.
The packaging platform is suited for multi channel
distribution: B2C, B2B2C, B2B and call centre.
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TRANSFARE
In order to support Airlines, Consolidators and Travel
agencies, Ypsilon developed a graphical interface that
provides the possibility to upload negotiated fare data
directly into GDS.
The data is transferred to the GDS via an XML exchange
protocol provided by the GDS using a user-friendly
interface. The structure of the interface can be used for
uploading fares into any GDS using ATPCO format.
FAREBOX
Farebox is a web-based data analysing solution that
provides airlines with accurate data analysis of issued
tickets. Immediate and precise information for all issued
tickets is vital element for airlines to compete for market
share.
Farebox provides airlines with the perfect tool to analyse
sales data, plot market progression and to identify and
calculate agency debit memos (ADM).
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Etacs Aurora
The revolutionary Aurora application is a new platform
that offers travel agents or travel companies a web based
integrated mid and back office solution. The main features
of Aurora are:
� Customer Management
� CRM System
� Management of bookings
� Full Accounting
� Reporting and MIS
� Interfaces and connectivity
SOLOres
Multi GDS content aggregation plays a vital role to cope
with the challenges of GDS deregulation in order to
provide travel sellers with full content integrated-inventory.
The absence of one or more major carrier form a GDS
could greatly impact a single GDS travel seller, travel
sellers will need tools that provide them with multi GDS
capability if they want to effectively serve their customers.
Solores is the new platform that aggregates fragmented
inventory for rates and availability from multiple disparate
source.
The Solores platform aggregates cross GDS Air content
(Amadeus, Apollo, Galileo, Sabre, Worldspan), regular
Airlines or lowcost carriers via direct connectivity or web
emulation and charters.
The Solores content can also be made available to travel
sellers via an XML API.