geohelp: location-based customer service
DESCRIPTION
Save money, time, and gas by communicating with local businesses in REAL-TIME from your smartphone, tablet, or PC.TRANSCRIPT
GeoHelp
2DU MEDIA LLC 510-684-6035 [email protected]
Location-based
Customer Service
by 2du®
Business Model Overview
GeoHelp
2DU MEDIA LLC 510-684-6035 [email protected]
by 2du®
Contributors
previous experience:
Disney Interactive, Eclipse
Advertising, Motorola, and
Frog Design
Brick & Mortar
communities are struggling
I DON’T SHOP LOCAL
- It takes too long
- Driving and parking
- I want to research
- Do they have it?
- What does it cost?
Consumer
PAIN
Brick & Mortar
communities are struggling
MODERN SOLUTIONS
ARE DIFFICULT
• Expensive
• Complicated
• Time Consuming
• Distracting
• Proof of ROI
Business
PAIN
Customers Businesses
SOLUTION
CONCIERGE SERVICES APP-AS-A-SERVICE
MULTI-BUSINESS
2 APP SOLUTION
Touch
& Get
Answers
ALL
CUSTOMERS
EACH
BUSINESS
APP #1 APP #2
Instant
Mobile
Service,
Sales,
Marketing
REAL-TIME SYNC
CONSUMER
VALUE
• Save time, save money, save gas
• Complete real world errands faster
• Business answers are one-touch away
• LIVE concierge services (fast and personal)
• 350,000 businesses represented
“Concierge Services”
Touch & Get Answers
“App-as-a-Service”
BUSINESS
VALUE
• No startup costs, low monthly fee, instant on
• Minimal technical skills required
• State-of-the-art mobile service features
• Dramatic customer experience improvements
• Personalization = long term loyal customers
• Hard metrics prove positive ROI
Instant Mobile
Service, Sales & Marketing
News & specials from
businesses every day
Consumer Experience
Instant answers from
live support personnel
Consumer Experience
One-touch connect with
your favorite businesses
Consumer Experience
Auto-points & rewards
plus one-touch connect
to all social media
Consumer Experience
Locate new businesses
& add to your favorites
Consumer Experience
Some businesses offer
in-app store payments
Consumer Experience
3rd
party option
Example = ZOOZ
Some businesses offer
in-app mobile commerce
Consumer Experience
3rd
party option
Example = OmniCart
Business Experience
In-app News & Specials
(customers see photos instantly)
Consumer APPS
Take a Picture!
Business Experience
In-app Conversations
(live promotions, personal service)
Consumer APPS
Business Experience
In-app CRM & Rewards
(gain insights & increase sales)
Consumer APPS
[email protected] 415-906-5202
Looking for partners &
additional investment
(business details upon request)
2DU MEDIA LLC San Francisco 510-684-6035 [email protected]
Bob Ofenstein
Founder-CEO
ANGELLIST