genesis touch installation readiness - resideo life care ... 10/20/2015 · follow the new pairing...

1 © 2015 Honeywell International All Rights Reserved CP412.01 CP412.01

Genesis Touch Installation Readiness Step by Step Readiness

2 © 2015 Honeywell International All Rights Reserved CP412.01

•Who should attend this presentation? ‒ Installers of Genesis Touch monitors and ‒ Telemonitoring clinicians

•Agenda ‒ Review Genesis Touch monitor exterior, i.e. screen, buttons ‒ Identify peripherals and review what's new ‒ How to check and upgrade monitor software ‒ Evaluate transmission options ‒ Pair peripherals ‒ Advanced settings ‒ Questions

Overview


•Genesis Touch monitor with all peripherals ‒ Blood Pressure device (Do you have various size options available?) Is this a UA-767PBT-Ci? Or an older model?

‒ SpO2 (Oxygen) May be a Contec, Choicemmed or Nonin brand wireless oximeter

‒ Scale BT wireless May be HomMed, A&D or NCI Technologies scale

‒ Glucose Meter with Adapter (optional) May be a Bayer or J&J model glucose meter Adapter cable will be blue or black, including a card to look up use information Patient use flier

‒ Genesis Touch Patient Telemonitoring Instructions (optional).

• Genesis Touch Getting Started Guide, User Manual ‒ Available on the website or from customer service https://www.honeywelllifecare.com/customer-service/genesis-touch-manuals/

Resources to have on hand

https://www.honeywelllifecare.com/customer-service/genesis-touch-manuals/


Genesis Touch Buttons

1. Power button 2. Volume 3. Camera

Inactive buttons, usable or shown only when navigating password protected menus: 4. Return Key – Returns to previous screen, step or option. Use to return to Genesis Touch. 5. Home Key – If held down while behind password, use return key to go back. 6. Recent Apps Key – Display recent apps, close apps or access task manager.

4

5

6

1 2

3


•Select the Settings icon on the touch screen.

The Settings Menu and Status

•You will see the following screen.

•Select the Status button:


Accessible from the Settings menu without a password, this menu allows you to check common tablet issues.

The signal strength bars increase in real time.

Signal Strength: Use to quickly check the cellular and Wi-Fi reception on site in a patients home and move the tablet for optimal signal strength.

Status Screen – Signal Strength


Instant remote configuration retrieval with one touch:

The status of the retrieval displays in real time.

Use to retrieve a remote configuration on site without a password. It is recommended to use this before making changes to the monitor and syncing with LifeStream. The retrieval option will not be available if a cellular or a Wi-Fi connection is not available.

Status Screen – Remote Configuration


• In most cases, you WILL be eligible to upgrade

•Upgrades do NOT install automatically. You must initiate the software upgrade.

•Upgrade while on Wi-Fi in the office before deploying Allow about 10-20 minutes for a complete upgrade.

‒ Fuze video visit software also downloads during the upgrade

Upgrading to Genesis Touch v3.2

•Does your monitor have an A1 or A2 start to the serial number? ‒ Go here for upgrade instructions:

https://resources.hommed.com/Genesis-Touch-Upgrade-Site.html ‒ The upgrade checks for the latest version ‒ Older monitors with A0 are not upgradeable

https://resources.hommed.com/Genesis-Touch-Upgrade-Site.html

https://resources.hommed.com/Genesis-Touch-Upgrade-Site.html


More Peripherals, More Options Wireless Scales • Accuro HRS-305 Scale • HomMed Scale • A&D UC-355 PBT-Ci

Pulse Oximetry • Nonin Onyx II 9560 sp02 • Contec CMS50E • Choicemmed Glucometers • Entra Health Systems myglucohealth

With an H3 Systems Wireless Adapter: • Bayer Contour next EZ • Bayer Contour • J&J One Touch Ultra • J&J One Touch Ultra 2 • J&J One Touch Ultra Mini

Blood Pressure • A&D 767PBT-Ci

Patient Entered Allow a patient to report vital signs from their own device with guided user interface screens for:

• Temperature • Blood Pressure • Blood Oxygen • Blood Glucose • INR • Peak Flow • Heart Rate • Weight

Genesis Touch Peripherals and Vital Sign Entry


•Select General from the Settings screen.

Schedule Readings


4237

Schedule Readings

• Enter the password 4237.

• Select the Forward icon.


•Select Schedule.

Scheduling Days and Times of Readings



•You have the ability to set up a schedule for vitals collection.

•Select the plus sign.

•A default schedule appears and you have the ability to edit.

• Select Change Time to set the time of day for readings.

• Touch the days for which you will set up a scheduled time.

Check All: All days are selected Check days: Allows daily customization



•Enter time for vitals/ biometric collection.

•Select:

•The Edit Schedule screen appears showing changes.

•Select:



•Select the key to add more reading times.

• Select the key.

* You can schedule up to four readings in each 24-hour time period.


Adding and Pairing Peripherals

•For each Bluetooth peripheral you will use with this monitor, you must first add the peripheral, then pair it to the monitor.

• Adding a peripheral is the process by which you enable the

Genesis Touch to recognize a specific type of peripheral for input. • Pairing is a process in which two Bluetooth devices communicate

with each other through an established wireless connection.


Configuring Peripherals

•From the General Settings screen, select Peripherals.


Peripherals Screen

•Select key to add a peripheral.

* If peripherals have already been added to this monitor, they will appear here.


Peripherals Menu

•Select the type of peripheral you want to add.


Peripherals Menu: Adding a Pulse Oximeter

•To add a pulse oximeter, select the key.

•Select Pulse Oximeter. The SP02 unit requires a reading to pair. Setup readings are NOT transmitted to LifeStream.

Devices already added will appear on this screen.


Pairing the Pulse Oximeter (SpO2) Device

•Select Device.

•The Acquisition Schedule area appears:

Off: Peripheral not engaged. Patient: Results can be manually entered by patient. Device: Results will be captured by Genesis Touch monitor.


Pairing the SP02 Device

•Place the SP02 unit on a finger, and press the power button on the device.

•Once the SP02 unit is on and reading, select No Device Paired on the tablet.

*Verify that the device is charged prior to pairing.

Power Button

Pulse Oximeter



•During pairing, the following screen appears as the tablet searches for the SP02 device.

•Touch the box to select the oximeter to pair.

* If no devices are found, you can touch the Scan button to rescan for an SPO2 device.



•A Bluetooth pairing PIN is required for older monitors or monitors that need upgrading. When prompted, enter 0000 for the SP02, then select OK.

* Hint: The password for oxygen is zeros: O2 = 0000


•When successful, you will see a check mark in the box along with the name and device number.

• Select the key. • Select the schedule you want.



Peripherals Menu: Adding a Blood Pressure Unit

•To add a blood pressure unit, select the key. Select Blood Pressure • Older BP units require a reading to pair. • Setup readings are NOT transmitted to LifeStream.

* Devices already added will appear on this screen.


Pairing the Blood Pressure Unit

•Select Device.

•Select No Device Paired.


•Place the Blood Pressure cuff on your arm.

•Press Start on the Blood Pressure unit.

•Once the cuff starts inflating, touch Start Pairing on the tablet.

* Verify that batteries are installed prior to pairing.




• If a window appears asking for your permission to continue pairing. Select YES.



•Pairing can take over 2 minutes to complete. •When the blood pressure reading is complete, remove

the cuff. •When pairing is complete, a Pairing Succeeded

message appears.


•After pairing select:

• Select the key.

• A check mark appears indicating successful pairing.



If you have an A&D Blood Pressure Monitor, UA-767 PBT-Ci (shown below) please follow the new pairing directions in the Getting Started Guide to pair your blood pressure unit with your monitor. • If you are unsure of the model, check to see that Ci shown below the Blood Pressure

Monitor display, as indicated here:

• You will need to be using Genesis Touch v3.0 or higher.

• You no longer need to establish a valid blood pressure reading, or connect the blood pressure cuff in order to pair with the monitor.

Notes on the New UA-767PBT-Ci


More information is available in the Genesis Touch Getting Started Guide.

After you insert four AA batteries in the blood pressure unit, wait approximately two minutes until you do not see “Pr” displayed on the blood pressure unit screen. Or, if you plan on pairing the unit to the Genesis Touch immediately, press the round start button on the Blood Pressure unit to bypass this timeout sequence and continue. 1. When you are ready to begin, press and hold the Start button until “uPr” is

displayed on the blood pressure monitor.

2. Press Start button while “uPR” is displayed.

3. The Blood Pressure monitor will display “END” and turn off. You have now prepared your blood pressure monitor for pairing by clearing any previous settings. You are clear to begin pairing.

4. If “err10” or “err11” is displayed, try steps 1-3 again.

Notes on the New UA-767PBT-Ci


Pairing the Scale

•Select Device.

• The Acquisition Schedule area appears.

• Select No Device paired.


Pairing the Scale

•Find the correct serial number for the scale you want to pair and touch the box to select.

* If no scales are found on the initial scan, you can use the Scan button to search again.

• Monitor is searching.

• All powered Bluetooth scales in range appear.


1. Press the Settings button on the Genesis Touch:

2. From the Settings Window, select General Settings:

3. Type password 4237 and tap the forward button:

4. From the General Settings window select Peripherals:

5. From the Peripherals window, tap the Plus Sign:

6. From the Select Peripheral window, tap Glucometer:

7. From the Glucometer window, tap the Device button:

Pairing the H3 Systems Adapter


1. With your H3 Adapter in front of you and near the Genesis Touch, hold down the red button on the front of the adapter for 5 seconds.

2. You will see a solid red light turn on:

3. Wait 5 seconds and tap the “No Device Paired” box to pair:

4. You will see a spinning circle as the Genesis Touch looks for the Adapter. You will see the following when the adapter has been located:

5. Tap the red box to pair the device. You will see the following screen when complete:

Tip: Wait a few seconds after the red light has appeared on the H3 adapter. Press the scan button if you need more time to search for the adapter:

5 sec.

Pairing the H3 Systems Glucose Adapter


Patient Entered Peripherals

•All Peripherals have the option of Patient entered.

•The Thermometer only has the Patient option. ‒ Select Patient mode ‒ Then set the Schedule. ‒ No pairing is required.

•The Tablet is now configured for the patient to manually enter their temperature.

•This process is the same for all Patient entered options.


Enable/Disable Spoken Vitals

•From the Settings Screen select Device.

•Touch Spoken Vitals. ‒ A check mark indicates that spoken vitals is enabled. ‒ No check mark indicates that spoken vitals is not enabled.

•Select the key which may be at the bottom or on the side.


• Now the easy part ; Installing the monitor in the patient home.

• Once you have all the equipment paired, installation involves: ‒ Setting up the monitor in an accessible location, ‒ Making sure the scale is on a firm surface within 30 feet of the monitor ‒ Verify cellular or Wi-Fi connectivity from the Status Screen.

• The monitor will need to remain connected to electricity.

Installing in the patient home

•The Oximeter does NOT need to stay connected. Once fully charged after 4-5 hours, you may disconnect this peripheral.

• Recharge if needed. • The blue light indicates the oximeter is

completely charged while plugged in. • The light turns off when unplugged.


• Have the patient do a complete set of vitals so they can experience everything including touching Vitals Now to get started. ‒ Have the monitor in a quiet area away from distractions or loud noises ‒ Have the patient answer questions using the Yes/No keys Explain concept of “more today than a normal day.”

‒ Proper SpO2 placement; warm hands; Wear O2 or not? ‒ Proper BP cuff placement; hose is over the artery, no talking, bare arm

or light clothing ‒ Wait for the scale to prompt stepping on the scale – stand still until

prompted to step off.

• Call your LifeStream clinician to verify the Vitals were received.

• Review the patient instructions and collect signatures as identified by your company.

Installing in the patient home (Cont.)


•Don't hesitate to call. We're here for you 24/7 ‒ There is no charge for calling Technical Support ‒ Many problems can be resolved during the call. ‒ Call 1-888-353-5404 and Dial 1 for Technical Support

•Tips When Calling.. ‒ Call when you first sense that you may be spinning your wheels. ‒ Be Prepared. We’re probably going to ask for the serial number of the

monitor and/or the peripheral that is misbehaving. ‒ We may ask you to do something you’ve already tried (like turn it off

and back on.) Sometimes we need to get the equipment back to a known starting point to troubleshoot most efficiently.

‒ It is very likely we have seen your issue before and know how to approach a problem you might run into.

Troubleshooting


Questions

I have older peripherals and I need to order a new Genesis Touch. Are those old peripherals compatible? Yes, the Genesis Touch is backward compatible with older Honeywell-approved patient monitoring peripherals. The pairing procedure may be different however. If you are using an older A&D blood pressure cuff, you have to take a valid reading in order to pair it. The newer A&D blood pressure cuff will pair even with no cuff attached.

What is in a Glucometer kit? You may order either a Bayer or J&J Wireless Glucometer Kit from your sales representative. A kit includes a Bluetooth adapter, a folded card of patient instructions and a card that links you to a website to access installation information. Order the glucometer from the glucometer manufacturer (preferably all from the same source), and test the glucometer on a Genesis Touch pairs successfully prior to deploying. Purchase two AAA batteries per glucometer adapter. It is recommended to use a high-capacity battery type. Always change batteries before redeploying.


Questions Which cellular provider works with the Genesis Touch? Verizon Wireless provides cellular service if a Wi-Fi service cannot be used at the monitoring site. If using video it is preferred to purchase an expanded cellular data plan from Honeywell due to improved quality and reliability this can provide. Go to our Customer Service website for a link to a Verizon cellular coverage map: https://www.honeywelllifecare.com/customer-service/ How far can peripherals be placed from the Monitor? Up to 30 feet away as long as there aren’t walls or other things in between the monitor and the peripheral. Consider the patients’ ability to get to the peripherals and place in a convenient place, with all peripherals near the monitor. Since the monitor screen remains lit as a clock, it is preferred to place the monitor wherever a patient may check the time frequently, such as the kitchen table. I’ve disconnected the Contec oximeter as indicated, but how long should I expect the battery to last? According to the manufacturer, a charged battery will last up to about 300 readings when fully charged, or for approximately 10-months of daily readings. Leaving the oximeter plugged in and charging may harm the battery life.

https://www.honeywelllifecare.com/customer-service/





Additional Information

• Be aware that Bluetooth pairing can be lost on the new A&D Blood Pressure monitor (UA-767 PBT-Ci) if the patient holds the button too long (about 5 seconds), or it is inadvertently pressed during transit.

• Other than approved Honeywell peripherals, it is not recommended to have many Bluetooth devices in one room. Un-pair all new A&D devices before pairing for deployment.

• If the tablet has been on the shelf for a while, test the communications before taking it to the patient’s home. If it doesn't transmit, contact Tech Support with the serial number of the tablet for a reset of settings on the Verizon network.

• If one of the volume buttons is inadvertently held down when powering up, the monitor will go into a System Recovery or Boot screen. Follow the on screen instructions to either restart or cancel or call Tech Support. This is most likely to happen if you use an external case on the tablet.

• If the monitor gets through the boot process, but does not automatically

launch the Genesis Touch application, try restarting the monitor. If unsuccessful, call Tech Support


Wrap up

• Questions?

• Genesis Touch Upgrades Must initiate the upgrade.

Upgrade available on A1, A2 units.

Go to Settings > About to check current monitor version

Make sure the Genesis Touch is connected to a Wi-Fi network before upgrading.

You will be notified via email of any Genesis Touch monitoring software updates.

• Resources: ‒ The Honeywell website has all the resources we

have referenced, including these slides:

‒ https://www.honeywelllifecare.com/lifestream-services/clinical-support/ If you have not registered, do so today as this is only

available to our current customers

‒ The Genesis Touch manuals, guides and videos are all available at the website

‒ Contact your clinical consultant for more info.

Customer Service 1-888-353-5404

Webinar Registration: https://resources.hommed.com/LifeStreamUniversitySignup.html

https://www.honeywelllifecare.com/lifestream-services/clinical-support/

https://www.honeywelllifecare.com/lifestream-services/clinical-support/

https://resources.hommed.com/LifeStreamUniversitySignup.html


Genesis Touch Telemonitor v3.2

Language Support Canadian-French language support, in addition to existing Spanish and English options, reduces the effect of language barriers across a diverse population.

Tablet Enhancements The latest in device technology includes a larger screen, better video quality, and faster operating speeds to improve data transmissions times. • Monitor size increase from 7” to 8” • Front-facing 1.3 megapixel camera • Double the processing power and more internal memory • Status screen enables a patient to immediately install an updated configuration if requested by the

clinician, and displays 4G radio reception for installers to troubleshoot technical issues.

Education Simplified education improves patient comprehension, and clarifies when a response is required during the monitoring process. • Improved suggested health tips • Simplified language to a 6th-grade reading level • Addition of glucose education to a vitals acquisition


Genesis Touch Telemonitor v3.2

Expanded Disease Management Protocols Diabetes management tools provide clinicians with more efficient workflows for monitoring their diabetic population and drive compliance with care plans, while enabling individuals to more easily control their illness. • Automatically send glucose readings to the Genesis Touch through wireless connectivity

to the most widely used glucometer brands. Readings may now also be entered manually. • Bayer • Johnson & Johnson • Entra Health Systems myglucohealth

• Diabetes-specific education and question sets assists clinicians with evaluating their

patients’ health and helps individuals better understand their diagnosis.

Collect Additional Biometrics Collect an expanded range of biometric data for a more complete view of patient health. • Peak Flow Blood Glucose and INR have now been added with manual entry; • Wireless Bluetooth Blood Glucose vital signs entry has also been added. • This is in addition to: Blood Oxygen; Heart Rate; Temperature; Weight, Blood Pressure • An additional scale, the A&D UC-355PBT-Ci, features automatic on/off, a wider surface

area for stability and a 550lb limit.


Wireless Glucometers

Device Bayer Contour next EZ Bayer Contour J&J One Touch Ultra,

Ultra 2, Ultra Mini Entra Health Systems

MyGlucoHealth

Key Features

• No set-up • No coding needed • Easy-to-read

display • Evaluates sample

multiple times • Identify trouble

spots with HI/LO target range

• 7-, 14- and 30-day averages

• Affordable, commonly used meter

• No set-up, 5-sec test time

• Identify trouble spots HI/LO target range

• Pre-meal and post-meal markers

• Eliminate inaccurate test results

• 7-, 14- and 30-day averages

• Large screen with back light to read results day or night

• Add meal flags to link the effects of food on results

• 7, 14, and 30-day averages to see your trends.

• Large memory and download port

• Short 3 second test • Smallest blood sample size

(0.3mL) • Automatic coding of test

strips • Extensive Support • 2000 test battery life • Easy to pair and transmit

Glucometer Adapters

Order the Bayer H3 Adapter Kit from Honeywell

Order the J&J H3 Adapter Kit from Honeywell

All Glucometers must be ordered from the manufacturer or a retailer.

Glucometer Order the current version of the glucometer from the manufacturer or retailer: https://www.bayerdiabetesstore.com/

Order the current version of the glucometer from the manufacturer or retailer: http://www.onetouch.com/

Order directly from Entra Health Systems at: http://store.myhealthpoint.com/collections/my-gluco-health

https://www.bayerdiabetesstore.com/

http://www.onetouch.com/

http://store.myhealthpoint.com/collections/my-gluco-health

http://store.myhealthpoint.com/collections/my-gluco-health


A&D Scales A&D 321PBT (click to go to A&D scale page) • Press blue button to turn on, automatic off. • Order from Honeywell • 450 lb weight capacity • 12.3”x12.6”x1.4” • Includes four attachable feet for carpet use, optional

carpet tray through A&D.

A&D 355PBT-Ci (click to go to A&D scale page) • Step on – instant on, automatic off. • Order from A&D: http://www.andonline.com/ • 550lb weight capacity • 14”x16.4”x1.5” – larger size • Comes with carpet tray • Displays measurement in 10ths while the Genesis

Touch displays full/half units.

http://www.andonline.com/medical/products/details.php?catname=&product_num=UC-321PBT

http://www.andonline.com/medical/products/details.php?catname=Wellness_Connected&product_num=UC-355PBT-Ci



http://www.andonline.com/

genesis touch installation readiness - resideo life care ... 10/20/2015 · follow the new pairing...

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