generally about fjernvarme fyn a/s metering … strømvig.pdf · monthly data: –date/hour,...

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10. October 2012 Smart metering in Denmark Generally about Fjernvarme Fyn A/S Metering Communication and AMR After Sales Service Managing Director Jan Strømvig, Fjernvarme Fyn A/S

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Page 1: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

• 10. October 2012 – Smart metering in Denmark

• Generally about Fjernvarme Fyn A/S

• Metering

• Communication and AMR

• After Sales Service

• Managing Director Jan Strømvig, Fjernvarme Fyn A/S

Page 2: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 2

Fjernvarme Fyn – Area of Supply

Odense

Population: 186.932

Households: 90.909

Number of customer connections: 57.675

Main pipelines: 1.735 km

Otterup

Population: 11.023

Households: 4.778

Number of customer connections: 1.867

Transmission distance from FYV: 16.6 km

Local distribution pipeline: 42.3 km

Munkebo

Population: 5.811

Households: 2.632

Number of customer connections: 833

Transmission distance from FYV: 11.5 km

Local distribution pipelines: 19 km

Kerteminde

Population: 11.011

Households: 4.979

Number of customer connections: 2.146

Transmission distance from FYV: 18.5 km

Local distribution pipelines: 30 km

Langeskov

Population: 6.417

Households: 2.692

Number of customer connections: 1.525

Transmission distance from FYV: 17.4 km

Local distribution pipelines: 45 km

Page 3: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 3

Annual turnover 2011Income Mill. Euro

Fixed fee 22

Varriable fee 101

Metering fee 2

Div 3 128

Expenditure

Energy production 101

Staff 6

O/M 9

Admin. 6 122

Resultat 6 0

20

40

60

80

100

120

Fixed fee Varriable fee Metering fee Div

mio

. Eu

ro

Income 2011

0

20

40

60

80

100

120

mio

. Eu

ro

Expenditure 2011

FvF Annual Accounts

Direktør

Økonomi

Kantine

Ledning

Anlæg

Logistik/indkøb

Centraler og Pumpestatione

r

Projekt

El og SRO

Kunderådgivning

Målere

Omstilling

Projekt

Planlægning

GIS

IT Koordinering

Page 4: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 4

Strategy M

iljø

& E

ner

gi

Ny t

eknolo

gi

Fo

rsy

nin

gss

ikker

hed

Ser

vic

e &

Kunder

Økonom

i

Med

arb

ejder

e

Bra

ndin

g

Page 5: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 5

Energy Consultancy/Customer services

Target to reduce energy consumption by:

1 % each year 2006 - 2009

1,8 % from 2010 – 2012

2,5 % - 2013

3,5 % 2014 – 2020

46.000

48.000

50.000

52.000

54.000

56.000

58.000

70

75

80

85

90

95

100

105

An

tal

ku

nd

er

kW

h/m

3 r

um

Forbrugsudvikling Odense Graddagekorrigeret

Customer service

Remote reading

Accurate billing

Intelligent service

Network design and opmization

Meter error detection

Service contracts

Contributions

Exhibitions.

Page 6: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Energy Conservation plan – hardware.

What can you do, basically:

Seal cracks.

Double glazed windows/lowenergy.

Insulation of basements, walls and roofs.

Installing of a climate controller.

Balancing of the heating system.

Room temperature control with thermostat.

Increased recycling of ventilation.

FvF pays customers to save energy.

Page 7: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Customer Consumption Impact

Individual metering.

Incentive to save energy.

Visualization of

consumption

Easy access

Behavioral effects.

Intelligent service.

Benchmarking of consumption

Page 8: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Fjernvarme Fyn – Metering platform 2012

Third-largest district heating company in Denmark

in energy sales but largest in network and number

of customers:

60.000 metering points

2.000 km distribution pipes

All electronic heat meters of the ultrasonic type

Mobile Radio Network system

Tests and considerations

Return of investments

Readings so far performed by the municipal

sanitation service twice a month

Prepared for next generation AMR

Page 9: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Mobile Data Transceiver – what is it?

One box for mounting in vehicles.

It contains 2 components:

A GSM modem which every night transmits

data from the mobile RF Concentrator

A Mobile RF Concentrator which during

driving picks up meter data

Page 10: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Mobile Data Transceiver – Features based on demand.

Reads out the following data:

Monthly data:

– date/hour, Energy, Volume

Actual data:

– date/hour, Energy, Volume

– Info-codes, Hour counter

– Energy (flow), Energy (return)

Automatic surveillance and adjustment of

the internal watch when passing by.

Co-functions with existing RF network.

Page 11: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Mobile Network System features

System features:

Few system components

High read out success rate > 98 %

No operational staff necessary

No predefined routes

Automatic meter registration

Reading via standard radio protocol

Short meter reading time frame

Page 12: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Mobile network

Garbage truck

Monthly data

Actual data

The system communicates with

the trucks on a daily basis and

collects consumption data

Automatic Meter

Reading software.

SonWin

Billing system

Customer information

www

Smartphone

Mail

sms

Meter with Radio module

Mobile data transceiver

Page 13: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 13

Remote reading of meters

Page 14: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 14

Energy Management System

Energy Metering Bus

• Integration of technical and

administrative IT systems

• Billing

• GIS

• Data collection

• Data validation

Page 15: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 15

The EMS

Energy Management System (EMS)

Web based solution that utilizes advanced energy and

consumption management.

The EMS software is a offer to – amongst others

–utility companies, energy advisers,

industrial companies, and building administrators.

Internally easy access for all staff.

Page 16: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 16

Web Tools

WebTools is a offer for private households.

Visualising of energy and resource consumption

figures (website/Google Gadgets/smartphones)

Benchmarking and consumption alarms

(web/e-mail/SMS)

Page 17: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Information platform.

Webportal Smartphone + IPad

iGoogle gadget

Page 18: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Webportal

Page 19: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

IPad og Smartphone

Page 20: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 20

IPad og Smartphone

Page 21: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 21

Web Tools – email service

Page 22: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 22

WebTools i.e. Gadget/Widget

Page 23: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 23

EMS Report Examples (environment)

Page 24: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 24

Summary – Energy Management System

Analysis, and presentation of energy and resource consumption data

Basis for a god dialog with the customers.

Energy and resource management

Professional building administrators.

Data available for all employees in Fjernvarme Fyn

Documentation of energy savings

PSO – reports.

Environment and Economy related registration, calculation and

reporting.

A important tool for intelligent energy savings.

Page 25: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Conclusion

The introduction of individual

heat accounting reduction is

achieved within two years.

Actual reduction of 15-20 %.

We expect further 5 % reduction

in consumption based on

visualization.

Dimensioning and optimization

of the distribution network

Page 26: Generally about Fjernvarme Fyn A/S Metering … Strømvig.pdf · Monthly data: –date/hour, Energy, ... Automatic Meter Reading software. SonWin Billing system Customer information

Side 26 Mail [email protected]

Thank you for your attention. ?