GENERAL TERMS & CONDITIONS OF RAILWAY E-TICKETING THROUGH IRCTC

For e-Ticket, booki! c" be #oe $%to c"rt 're%"r"tio "%%ro(i)"te*+ to o$r. be/ore#e%"rt$re o/ tr"i0For )ori! tr"i. 1it #e%"rt$re ti)e $%to 23044 r. c"rt. "re %re%"re#o te %re5io$. i!t0  O%ei! #"+ booki! 674t #"+ i "#5"ce, e(c*$#i! te #"te o/ 8o$re+9 1i** be "5"i*"b*e o*+ "/ter : AM, "*o! 1it te co$ter.0

The provision for specifying I/D proof at the time of booking an e-ticket has been dispensed with. Theaccommodation booked is not transferable and is valid only if one of the passenger booked on an e-ticket ina transaction presents any of the five identity cards(Voter identity card/Passport/ Pan card/Drivinglicense/Photo I/d card of entral/!tate "overnment# in original d$ring train %o$rney and same will beaccepted as proof of identity failing which the passengers will be treated as travelling witho$t ticket and shallbe dealt with as per e&tant 'ailway '$les.

The $ser can take a printo$t of the lectronic 'egistration !lip ('!# and perform the %o$rney)d$ly carrying the a$thori*ed +riginal Identity ard of any one of the passenger travelling in theP,' d$ring train %o$rney.or e-reservations-the ticket can be booked $p to the chart preparation time for the train. -Tickets ('eservations# can be cancelled only thro$gh Internet till hart preparation of the trainand it is not allowed at face to face 'ailway o$nters. If the $ser wishes to cancel his e-Ticket) hecan do so till the time of chart preparation for the train (which is normally ho$rs before thesched$led depart$re of the train from the train starting station# thro$gh the Internet. e can logon to www.irctc.co.in and go to 0ooked Tickets link and select the ticket to be cancelled and caninitiate the cancellation by selecting the passengers to be cancelled. ancellation wo$ld beconfirmed online and the ref$nd wo$ld be credited back to the acco$nt $sed for booking as fornormal Internet tickets. If there is any partial cancellation of ticket please ens$re that the modifiedticket (lectronic 'eservation !lip# is printed separately. In case the passenger travelling against e-Ticket is not carrying the printed copy of the1lectronic 'eservation !lip1 d$ring his/her %o$rney) a nominal charge of 's.23/- is chargeable bythe TT/ ond$ctor "$ard in the train against an e&cess fare ticket.or any claims on -tickets after the preparation of 'eservation charts) the $ser has to send anemail from the email ID mentioned in his profile at the earliest possible time toetickets4irctc.co.in giving f$ll details of the ticket and stating the claim) which wo$ld then beprocessed by I'T with the 'ailway administration offline and ref$nds as sanctioned by the'ailway administration wo$ld be credited back to the $ser5s acco$nt.ile Tdr - +nly those P,'s whose Date of %o$rney is less than 63 days will be listed and shall beeligible for applying TD'. $stomers are re7$ested to select P,' which are eligible for TD'filing. Please refer to ile TD' Proced$re 1!trict legal action will be taken against the c$stomer)who fra$d$lently or dishonestly makes any claim for ref$nd) which he knows to be false and notapplicable $nder any e&tant Indian 'ailways/I'T r$les 8 provision for 'ef$nds1

Tatkal Tickets 

Tatkal -tickets can be booked two days in advance of the date of %o$rney

Tatkal e-ticket can be booked for selected trains two days in advance $pto chart preperation. -tickets can be booked on the opening day from 9.33 am onwards. eg- If - today is :st a$g$st)6rd ;$g$st will be the opening day. Ticket booking starts from 9 ;< for the opening day.or %o$rneyon :st ;$g$st)=nd ;$g$st)-ticket booking starts from 2 ;< onwards.Tatkal 0ooking facility provides onfirmed / >aitlisted tickets (for -Tickets only# against Tatkal7$ota) in any class e&cept : ; )for %o$rney between so$rce/remote stations having Tatkal ?$otato destination 

Tatkal I-Tickets cannot be booked. +nly Tatkal -Tickets can be booked.Tatkal charges per passenger in addition to normal ticket .The Tatkal harges have been fi&ed as a percentage of fare at the rate of :3@ of basic fare for secondclass and 63@ of basic fare for all other classes s$b%ect to minim$m and ma&im$m as given in the tablebelowA-