general manager’s report...july aug sept oct nov dec jan feb mar apr may jun fy 2012 actual 201.8...

General Manager’s Report

March 20, 2013

Table of Contents

i

Table of Contents Products and Services

Call Center Operations..........................................................................................................................1 Interactive Voice Response System (IVRS).........................................................................................1 Summary of Total Delinquent Accounts ..............................................................................................2 Water Production and Wastewater Treatment Charts...........................................................................3

Infrastructure Asset Management

Maryland Department of Agriculture proposes changes to the Phosphorous Site Index .....................4 January 30 – 31, 2013 Rain Event Follow-up ......................................................................................4 Water and Wastewater Permit Compliance ..........................................................................................4 Sewer System Overflows Chart ............................................................................................................5 Basement Backups Chart ......................................................................................................................5 Water Main Breaks/Leaks by Material, Size and Age Charts ..............................................................6 Water Main Breaks & Leaks Chart.......................................................................................................7 Water Main Reconstruction Charts.......................................................................................................8 Sewer Main Repair & Replacement Charts..........................................................................................9 Sewer Lateral Lines Completed Charts ..............................................................................................10

Workforce Management

Vacancies vs. Active Recruitments ....................................................................................................11 Recruitment – Cumulative Average Year-to-Date Time to Fill Recruited Vacancies .......................12 Recruitment – January 2013 Average Time to Fill Vacancies ...........................................................12 Voluntary and Involuntary Separations ..............................................................................................13 Eligible Retirements ...........................................................................................................................13 Retirement Eligibility Projections ......................................................................................................14

Small, Local, Minority Business Enterprise

SLMBE Office Outreach ....................................................................................................................15 SLMBE Dashboard.............................................................................................................................18

Accomplishments and Community Outreach

Employee Showcase ...........................................................................................................................20 Sewer Science at Parkway Wastewater Treatment Plant (WTP) .......................................................20 Community Outreach Meeting – Brisbane Street in Silver Spring ....................................................20 Black History Month ..........................................................................................................................20 Community Outreach Events..............................................................................................................20

Budget Report

Operating Revenues Chart ..................................................................................................................23 Operating Expenses Chart ..................................................................................................................23 Cumulative Water/Sewer Net Revenue Chart ....................................................................................24

Products and Services

1

Call Center Operations In February 2013, the Call Center answered 93% of the 45,160 calls received. Opening the Call Center from 8:00 am-2:00 pm on Presidents' Day had a very positive impact on call volume the following day.

92% 92% 94% 96% 94% 91% 90% 93%

0%10%20%30%40%50%60%70%80%90%

100%

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

Percent of Calls Answered

FY 2012 FY 2013 Target

Interactive Voice Response System (IVRS) In February 2013, the IVRS processed 8,472 payments, for a total of $ 1,744,064.46. The average number of monthly payments processed through the IVRS in Fiscal Year 2013 is 8,495.

4,62

3

4,58

7

5,22

5

5,64

7

5,36

7

5,22

6

6,45

7

5,66

8

3,02

2

2,69

8 3,26

9

3,56

6

3,03

3

3,00

3

3,64

1

2,95

0 90

62

97 92

94

67

115

90

- 500

1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 5,500 6,000 6,500 7,000 7,500 8,000 8,500 9,000 9,500

10,000 10,500


FY 2013 IVRS Payments Received

Credit Card Payments Received Check-by-Phone Payments Received

Debit Card Payments Received Payments Received in FY 2012


2

Summary of Total Delinquent Accounts

0

1,000,000

2,000,000

3,000,000

4,000,000

5,000,000

6,000,000

7,000,000

8,000,000

9,000,000

10,000,000

September October November December January February

Delinquent Accounts(Accounts are considered delinquent seventeen days beyond the due date)

TOTAL AMOUNT DUE ‐ ACTIVE & SUSPENDED ACCOUNTS(Montgomery and Prince George's Counties)

Commercial Government Multi‐Family Units Residential

September October November December January February

TOTAL 7,811,448.40$ 9,095,805.95$ 8,430,785.43$ 8,477,273.90$ 8,488,037.93$ 7,981,961.37$

Commercial 1,418,223.17$ 1,342,439.04$ 1,248,684.83$ 1,204,096.66$ 1,184,033.54$ 1,143,864.62$ Government 273,844.61$ 1,175,912.30$ 670,307.17$ 117,593.62$ 176,284.22$ 115,648.00$ Multi‐Family Units 333,673.26$ 496,716.03$ 398,298.37$ 485,804.83$ 380,352.10$ 416,231.89$ Residential 5,785,707.36$ 6,080,738.58$ 6,113,495.06$ 6,669,778.79$ 6,747,368.07$ 6,306,216.86$


Water Production and Wastewater Treatment Charts

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunFY 2012 Actual 201.8 182.9 168.1 161.1 155.1 153.3 153.6 151.2 151.1 162.3 167.6 181.2FY 2013 Actual 188.8 178.0 169.1 158.9 153.4 150.5 164.6FY 2013 Budget 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0 170.0

0

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Water Production

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunFY 2012 Actual 163.5 173.2 218.0 190.6 184.8 203.8 190.3 180.7 184.9 174.5 171.6 167.9FY 2013 Actual 162.7 161.1 160.5 178.3 177.1 177.8 183.5FY 2013 Budget 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5 214.5

0

25

50

75

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Mill

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Wastewater Treatment(Includes wastewater treated at Blue Plains Facility)

3


4

Maryland Department of Agriculture proposes changes to the Phosphorous Site Index On January 25, 2013, the Maryland Department of Agriculture published a notice in the Maryland Register of their intentions to modify the Phosphorous Site Index for Maryland soils. It is expected that these modifications could remove up to 50% of agricultural fields that are currently available for biosolids application. This development, in addition to the 2012 revisions to the Nutrient Management Guidelines, will make biosolids land application in Maryland extremely limited and may force the WSSC to change its operating strategies which will most likely result in increased operating costs. January 30 – 31, 2013 Rain Event Follow-up Following the January 30-31, 2013 rain event, WSSC conducted additional follow-up, including a briefing to the Prince George's County Council Transportation, Housing and the Environment Committee on February 21, 2013, as well as the Patuxent River Commission and WSSC’s Customer Advisory Board on March 13, 2013. Water and Wastewater Permit Compliance There were zero violations for both drinking water quality permits and wastewater effluent permits in the month of February 2013.


5

Sewer System Overflows Chart

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JuneFY 2013 Other 0 0 0 2 1 0 0 0FY 2013 Overflowing Manholes 6 9 10 10 18 5 12 155-Year Avg By Month 14 11 10 12 10 16 16 14 19 12 16 12FY 2012 Actual 14 19 15 11 6 27 15 11 19 8 6 16

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# of S

SOs

Sewer System Overflows

Please Note: "Other" includes clean outs, force mains, wastewater pumping station overflows, etc.

Basement Backups Chart

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JuneFY 2013 Svc Line (Laterals) 31 32 27 50 87 50 60 72FY 2013 Mainline 21 12 20 33 20 19 29 255-Year Avg By Month 56 62 66 65 78 88 83 77 82 82 77 71FY 2012 Actual 58 84 83 73 88 100 89 83 67 76 44 63

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Num

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Basement Backups


6

Water Main Breaks/Leaks by Material, Size and Age Charts

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Total By Material By Pipe Size

155 127

26

141

122 2

# of

Wat

er M

ain

Bre

aks

and

Leak

sWater Main Breaks / Leaks by Material and Size

Under 12"12" to 34"36" and aboveOther

Total Breaks and Leaks

Cast IronDuctile PCCPUnknown

There were 155 breaks and leaks reported in the month of February. The data shows that 82% of the breaks and leaks resulted from pipes made of cast iron material and 91% of the pipes were under 12 inches in diameter.

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7 79 69

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Water Main Breaks/Leaks by Pipe Age

Total Breaks/Leaks Under 25 Years 25-50 Years Over 50 Years

There were 155 breaks and leaks reported in the month of February. The data shows that 51% of the breaks and leaks reported, occurred in pipes 25-50 years old.


7

Water Main Breaks & Leaks Chart

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May JunFY 2012 Actual 59 84 97 160 187 227 301 84 55 41 46 61FY 2013 Actual 55 62 91 188 316 302 348 1555-Year Avg. by Month 58 63 83 180 265 403 394 127 58 46 42 55

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# of

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eaks

Water Main Breaks & LeaksBreaks and leaks for the reporting month are unconfirmed, pending field verification


8

Water Main Reconstruction Charts

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunContract Work 3.26 3.58 2.88 4.96 2.21 3.24 3.13 2.49In-House Work 0.75 1.08 0.95 0.77 0.79 0.75 0.98 0.83FY 2013 Goal - Monthly 5.0 5.0 5.5 5.0 4.0 2.5 0.5 0.5 2.5 5.0 5.0 5.5

0

1

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3

4

5

6

7

8

# of M

iles

Water Main Reconstruction Completed

Please note: the amount of contract work previously reported in January 2013 has been corrected from 1.55 to 3.13.

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunMiles Constructed 4.01 8.67 12.50 18.23 21.23 25.22 29.33 32.65FY 2013 Goal - Cumulative 5.0 10.0 15.5 20.5 24.5 27.0 27.5 28.0 30.5 35.5 40.5 46.0

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Cum

ulat

ive #

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Cumulative Water Main Reconstruction Completed


9

Sewer Main Repair & Replacement Charts

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunGrouting/Point Repairs 0.47 1.34 2.06 1.59 2.5 1.24 3.82 1.4Main Line Bursting 0.15 0.18 0.06 0.21 0.18 0.1 0.25 0.38Main Line Lining 0.81 3.21 4.06 2.69 4.85 1.64 2.11 0.79Main Line Replacement 0.18 0.35 0.4 0.34 0.29 0.16 0.89 0.28FY 2013 Goal - Monthly 4.42 4.42 4.42 4.42 4.42 4.42 4.42 4.42 4.42 4.42 4.42 4.42

0

2

4

6

8

10

# of

Mile

sSewer Main Repair & Replacement Completed

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunSewer Main - Cumulative 1.61 6.69 13.27 18.1 25.92 29.06 36.13 38.98FY 2013 Goal - Cumulative 4.42 8.84 13.26 17.68 22.10 26.52 30.94 35.36 39.78 44.20 48.62 53.04

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Cumulative Sewer Repair & Replacement Completed


10

Sewer Lateral Lines Completed Charts

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunLateral Line Completed 0.5 0.95 0.47 1.14 0.85 1.05 1.22 0.81FY 2013 Goal - Monthly 0.583 0.583 0.583 0.583 0.583 0.583 0.583 0.583 0.583 0.583 0.583 0.583

0

0.5

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1.5

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# of M

iles C

ompl

eted

Sewer Lateral Lines Completed

July Aug Sept Oct Nov Dec Jan Feb Mar Apr May JunLateral Line Cumulative 0.5 1.45 1.92 3.06 3.91 4.96 6.18 6.99FY 2013 Goal - Cumulative 0.58 1.17 1.75 2.33 2.92 3.50 4.08 4.66 5.25 5.83 6.41 7.00

0

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ive #

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iles

Cumulative Lateral Lines Completed


Vacancies vs. Active Recruitments There were 147 total vacancies across the Commission at the end of January 2013. Seventy-five percent (110) of these positions are being actively recruited.

62%

51% 49%

40%

46%

40%

25%

38%

49%

51%

60%

54%

60%

75%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%


Vacancies vs. Active Recruitments(FY 2013 Total WSSC Authorized Positions = 1693)

Vacancies Not Recruited Vacancies Recruited


Total Vacancies 208 174 173 145 146 143 147# Vacancies Recruited 78 85 89 87 79 57 110# Vacancies Not Recruited 130 89 84 58 67 86 37% Vacancies Recruited 38% 49% 51% 60% 54% 40% 75%% Vacancies Not Recruited 63% 51% 49% 40% 46% 60% 25%FY 13 Authorized Positions 1693 1693 1693 1693 1693 1693 1693 1693 1693 1693 1693 1693

11


Recruitment – Cumulative Average Year-to-Date Time to Fill Recruited Vacancies Our time-to-fill cycle begins three weeks (the minimum regular posting period) after the job is posted through the date the candidate accepts the offer. Our cumulative average time-to-fill has increased in comparison to last fiscal year. The FY 2013 year-to-date cumulative average time-to-fill was 78 days.

13 12 11 14 12 148

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Aver

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Recruitment: Cumulative Average Year- to-Date Time to Fill(Target = 45 days)

Cumulative Avg Time to Fill: FY13 Avg Time to Fill: FY12

Target Positions Filled Current Month

Recruitment – January 2013 Average Time to Fill Vacancies The average time-to-fill the eight positions below was 62 days, which includes an average time with hiring managers (56 days), average time with HR (24 days), as well as the time it takes for an applicant to make a decision or the time to rescind an offer.

101 73 72 61 50 51 46 43

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1 2 3 4 5 6 7 8

Days to Fill

Position No.

Days to Fill Average Target

Target (45 days)

January 2013 Time to Fill

Average (62 days)

12


Voluntary and Involuntary Separations

There were a total of five separations including three retirements in January 2013. There were no involuntary separations.

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Separations - FY 2013

Retirements Other Voluntary Separations Involuntary Separations

Eligible Retirements

122 126 130 137 132 135 145

651 654 654 650 652 645 647

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Eligible Retirements - FY 2013

Eligible - Full Eligible - Early

13


Retirement Eligibility Projections As of January 2013, approximately 50% of WSSC employees are eligible to retire now, either with full or early retirement.

145 208333

477

647631

599

538

0

200

400

600

800

1000

1200

Eligible Now Eligible Within 1 Year Eligible Within 3 Years Eligible Within 5 Years

Eligible Retirements - Current and Future

Full Retirement Early Retirement

Eligible NowEligible Within 1

YearEligible Within 3

YearsEligible Within 5

YearsFull Retirement 145 208 333 477Early Retirement 647 631 599 538Full Retirement % 9.3% 13.3% 21.3% 30.6%Early Retirement % 41.5% 40.4% 38.4% 34.5%

14

Small, Local and Minority Business Enterprise Office

15

SLMBE Office Outreach Lab Analysis Services Outreach Event for Solicitation No. IFB 6299 On February 6, 2013, members of the SLMBE Office hosted a special outreach event for the Lab Analysis Services solicitation. The outreach event provided attendees with an opportunity to learn about the responsibilities and requirements of the Lab Analysis Services solicitation. The event also provided a forum for both networking between potential prime consultants and sub-consultants, and to share information about the SLMBE Program. Approximately six vendors attended the event. Appendix A and Good Faith Efforts Training: On February 11, 2013, the SLMBE Office hosted its monthly workshop “Understanding the Appendix A for MBE/SLBE/SLMBE Participation and the Good Faith Efforts Guide.” This training course helps vendors/suppliers understand the information presented in the Appendix A section of solicitations and explains how to prepare their response for the requested participation goals/requirements. Approximately ten vendors attended the workshop and presented positive feedback. Indefinite Delivery Indefinite Quantity (IDIQ) Roundtable On February 12, 2013, the SLMBE Office hosted a roundtable event featuring the Systems Inspection and Infrastructure Systems Groups, along with current subcontractors of the IDIQ awarded projects. The event provided project managers, the SLMBE Office staff, and subcontractors a platform to discuss current issues related to performance, workload, and availability. Approximately 24 subcontractor firms attended the event. US Pan Asian American Chamber of Commerce (USPAACC) On February 13, 2013, the SLMBE Office attended the US Pan Asian American Chamber of Commerce Matchmaking & Networking Reception. The event provided three forty-minute sessions to allow attendees an opportunity to meet with and discuss how to do business with the corporations and government agencies. Approximately 120 vendors attended. Web-Based Compliance System TrainingsOn February 19 and 20, 2013, the SLMBE Office hosted its monthly classes to train prime and minority vendors, as well as internal stakeholders on how to best utilize and operate WSSC’s web-based compliance system so that they can effectively monitor and track contract performance and payments.

Minority Business Enterprise Input Committee 2013 Kickoff Breakfast (MBEIC) On February 21, 2013, the SLMBE Office hosted the Minority Business Enterprise Input Committee Breakfast at the WSSC Headquarters. The event provided a panel discussion centered on strategies for growing minority businesses to scale through the use of capital - both venture capital and traditional bank financing. Approximately 106 vendors attended.


16

Womens’ President Enterprise Organization (WPEO) Corporate Roundtable On February 21, 2013 the SLMBE Office attended the WPEO Corporate Roundtable hosted by Pepco Holding, Inc. (PHI) in Washington, DC. The event had approximately twenty attendees from organizations who discussed best practices in the supplier diversity industry involving women business owners. The welcome was given by PHI’s Director of Talent Management & Diversity. The event ended with a presentation of the WPEO recognition award to all corporate members who participated in 2012. WSSC was one of the recipients of that award. Prince George’s County Chamber of Commerce (PGCOC) “State of the Chamber Address” On February 27, 2013, the SLMBE Office attended and exhibited at the 1st Annual Prince George’s County Chamber of Commerce “State of the Chamber Address.” This event provided members of the PGCOC the opportunity to meet the new leaders of the Chamber and discuss the goals for the coming year. Approximately 80 members attended. Subcontracting Plan Changes On January 9, 2013, the SLMBE Office reviewed the request to modify subcontracting plans and add subcontractors to Contract No. 6031 for Broad Creek/Oxon Hill Run Trunk Sewer Inspections and Surveying Contract. This contract was solicited under MBE 96-01 and contained a 20% MBE subcontracting requirement. The contract was awarded to Hazen and Sawyer Inc., a majority firm located in Baltimore, Maryland, in the amount of $1,500,000.00. Hazen and Sawyer originally proffered 20% ($300,000.00) to Reviera Enterprises, Inc. (MDOT #93-080 African American) located in Forestville (Prince George’s County), Maryland. Hazen requested to reduce Reveria’s percentage from 20% to 10% “to ensure that adequate crews were available to perform on the contract.” Hazen’s revised proffered percentages were to decrease Reveria and add Savin Engineers (DC/MD MSDC #MD16119 Asian American) located in Pleasantville, New York - 5%, and TFE Resources, (MDOT 08-382 Woman-Owned) - 5%. Both firms would be providing equipment and field personnel for field inspection work. The SLMBE Office investigation revealed that both firms were already working on the contract. This is in violation of the contract - in accordance with the contract, all subcontractors must be approved by the Commission prior to use on WSSC-funded contracts. To date, Hazen and Sawyer, Inc. has been paid $323,755.00, of which $14,500.00 (4.48%) has been paid to Reviera Enterprises, Inc. On January 18, 2013, the SLMBE Office allowed the addition of the two subcontractors for the work they completed, but denied the request to reduce the subcontracting percentage proffered to Reviera Enterprises due to the lack of “good faith” efforts demonstrated by Hazen and Sawyer. On February 13, 2013, the SLMBE Office reviewed the request to remove and replace a subcontractor on Contract No. BR4878C08 for the Hillcrest VI Water Main Replacement. In accordance with SLBE SP 08-01 and MBE SP 96-01, this contract contains a 20% SLBE subcontracting requirement. The contract was awarded to Rustler Construction on November 14, 2011, in the amount of $2,075,001.00, of which Rustler proffered 20.08% ($416,660.20) to the following firms: JMA Trucking, Inc., 13.22% ($274,315.10) and Creative Prestige, LLC, 6.86% ($142,345.10). On February 13, 2013, Rustler submitted a request to WSSC to remove Creative Prestige from the subcontracting plan for failure to mobilize to the job site and requested to add Power Enterprises, Inc. to their existing subcontracting plan. To date, Rustler has been paid $433,470.00, of which 7.5% ($32,532.50) has been paid to their subcontractors per the web-based compliance system. On February 25, 2013, the SLMBE Office concurred with the removal and replacement of Creative Prestige to Contract No. BR4878CO8.


17

On January 16, 2013, the SLMBE Office reviewed the request for concurrence with Amendment No. 2 for Contract No. CD4643B07 for the Parkway WWTP Biosolids Facility Upgrade. This contract was awarded to CH2M Hill, a majority firm located in Silver Spring (Montgomery County), Maryland in the amount of $475,661.07. CH2M Hill proffered 31.6 % MBE subcontracting. Amendment No. 2 is to increase the upset limit and to decrease the MBE subcontracting proffered. Amendment No. 1 (Phase 2 for design) increased the upset limit from $475,661.07 to $2,325,273.28 and increased the subcontracting percentage to 33.28%. Amendment No. 2 (Design During Construction) increased the amount to $2,696,709.20 and decreased the subcontracting percentage to 32.9%. The subcontractors are the following: C.C. Johnson (MDOT #93-115 Asian American) located in Columbia, Maryland; 9.9%; Shah and Associates (MD/DC MSDC MD10754 Asian American) located in Gaithersburg (Montgomery County), Maryland; 19.1%; and Khafra Engineering (MDOT #05-226, African American) located in Lanham (Prince George’s County), Maryland, 3.9%. To date, CH2M Hill has been paid $2,144,037.00, of which 34.73% ($744,719.69) has been paid to its MBE subcontractors. On January 30, 2013, the SLMBE Office concurred with Amendment No. 2 for Contract No. CD4643B07 for the Parkway WWTP Biosolids Facility Upgrade to CH2M Hill. On February 25, 2013, the SLBME Office reviewed the request to add a subcontractor to Contract No. PM0002A08 for the SSO Basic Ordering Agreement (BOA). In accordance with MBE SP 96-01, the contract was awarded with a mandatory 24% MBE subcontracting requirement to Black and Veatch Corporation. Black and Veatch is a majority firm located in Gaithersburg (Montgomery County), Maryland. Black and Veatch proffered 35 % ($525,000.00) of the total contract value of $1,500,000.00 to the following MBE firms: Peer Consultants (PGMDBB #10-6566 African American); 18% ($270,000.00) located in Rockville (Montgomery County), Maryland; and Tech International (MDOT #04-460, African American), 17% ($255,000.00) located in Rockville (Montgomery County), Maryland. Black and Veatch requested to add another MBE firm, Mercado Consultants, Inc. (MDOT #09-081, Hispanic American), 5% ($75,000.00) to the current subcontracting plan for a total subcontracting amount of 40% ($600,000.00). The SLMBE Office concurred with the addition of the MBE subcontractor, Mercado Consultants on February 27, 2013.


18

SLMBE Dashboard


19


20

Employee Showcase WSSC’s celebration of Black History Month culminated with the annual Employee Showcase on February 28, 2013. A choir and ten other acts by employees and family members performed before a packed house in the RGH auditorium. Sewer Science at Parkway Wastewater Treatment Plant (WTP) On March 5, 2013, the Parkway WTP hosted one of the six Sewer Science Programs WSSC holds each year. Sixteen students from High Point High School in Beltsville spent the day learning about wastewater treatment and careers in the wastewater industry. The Gazette as well as Prince George’s Community Television (CTV) covered the event. Community Outreach Meeting – Brisbane Street in Silver Spring On February 28, 2013, the Engineering & Construction Team and Communications and Community Relations Office teamed up to facilitate a community meeting with approximately 35 Silver Spring residents concerned about sewer work being done in their neighborhood. Montgomery County had recently paved the streets and shortly thereafter WSSC was poised to excavate the streets for sewer work associated with mandatory work under the Consent Decree. Staff worked with residents and WSSC tasked a contractor to do the work using trenchless technology that would not impact the newly paved streets. Black History Month WSSC hosted several events throughout February to celebrate and share information about Black History Month.

• Fifty-five employees participated in WSSC’s African American History Month quiz. • A documentary on the history and heritage of African American Native Americans was

presented at the RGH building. • An informative documentary featuring Tuskegee Airman, Robert Maxwell, was shown at

various locations. • A talented quartet from the Archie Edwards Blues Foundation performed Piedmont Blues

songs that reflect the history of the blues in the Washington, DC-metro area in the Commission Auditorium.

• David Harrington, President/CEO of the Prince George’s County Chamber of Commerce; John Huggins, Jr., Vice President of the Maryland State Black Chamber of Commerce and Janice Freeman, President/CEO of the African American Chamber of Commerce of Montgomery County provided tips and advice to employees looking to create their own businesses after retirement.

• To celebrate African American History Month several WSSC employees provided a mix of music from African American artists to be played in the cafeteria throughout the month of February.

Community Outreach Events

February 8, 2013 Carole Highlands Elementary School Takoma Park, MD Staff presented information about water and wastewater treatment to fifth graders at the school. Many of the students’ questions revolved around the water tank next to their school.


21

February 12, 2013 Fulton Elementary School Fulton, MD Staff showed students how to make Oyster Reef Balls. Fulton Elementary

School wanted to learn and share more about the Chesapeake Bay with its students.

February 16, 2013 Men Aiming Higher Community Outreach Mitchellville, MD Staff participated in a meeting of community partners who support this

nonprofit organization that helps young men in Prince George’s County. February 21, 2013 “Helping Watts Branch” at Wayside Elementary Potomac, MD At the request of the Brownie Troop at Wayside Elementary School and the

school’s after-school program, staff presented ways for students to help Watts Branch, which runs in front of the school and directly into the Potomac Water Treatment Plant’s intake.

February 21, 2013 Enviroscape and Careers in the Water Industry Clarksville, MD

Staff presented to the Brownie Troup from Clarksville who wanted to learn how they could help the Patuxent River.

February 23, 2013 Laurel Area’s Girl Scouts’ Thinking Day Laurel, MD WSSC hosted over 100 Girl Scouts, at the RGH building, for their annual

thinking day. February 24, 2013 Cleanup at Scott’s Cove Laurel, MD Eight college students removed invasive weeds at Scott’s Cove Recreation Area

at Rocky Gorge. February 26, 2013 Northwood High School Silver Spring, MD WSSC staff presented career information on water treatment, wastewater

treatment and water quality to the Advanced Placement Environmental Science students at Northwood High School.

Budget Report

Monthly Status Report – January 2013 See attached report.

22

Budget Report

Operating Revenues Chart

$0

$10,000

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$ In

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FY 2013 Actual FY 2012 Actual FY 2011 Actual

Operating Expenses Chart

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23

Budget Report

Cumulative Water/Sewer Net Revenue Chart

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Sept Oct Nov Dec Jan Feb Mar Apr May June

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Cumulative Water/Sewer Net Revenue

FY 2011 Actual FY 2012 Actual FY 2013 Actual FY 2013 Projected

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general manager’s report...july aug sept oct nov dec jan feb mar apr may jun fy 2012 actual 201.8...

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