general electric power supplier summit -...
TRANSCRIPT
General Electric Power Supplier
Summit
The Benefits of Collaborative Business Commerce with General Electric Power
© 2017 SAP Ariba. All rights reserved. 2
Agenda
Welcome and Introductions
Overview of GE Power Initiative
Impact and Benefits
The Ariba Network
Solutions for Suppliers
Tools & Resources
Next steps
Q&A
© 2017 SAP Ariba. All rights reserved. 3
Paola SerraSupplier Communication
Specialist
SAP Ariba
Welcome and Introductions
Mitzi HamiltonSupplier Collaboration Program
Leader
GE Power
Eric LukensNetwork Deployment Lead
SAP Ariba
Supplier Collaboration
GE Power Partnering With Ariba
© 2017 SAP Ariba. All rights reserved. 5
Initiative Announcement
GE Power Divisions of Gas Power Systems, Steam Power Systems and Power Services are
currently introducing a new electronic platform for all suppliers. We are Partnering with Ariba
to provide this solution and we will be covering all of the supplier related fees. You have been
selected to participate in this new collaboration.
This Platform will distribute purchase orders, create electronic document and ship notices.
This will replace any current method you have with our GE divisions including other
electronic tools for supplier collaboration or manual/paper processes.
© 2017 SAP Ariba. All rights reserved. 6
Electronic Supplier Collaboration – At A Glance
OUR MISSION…
• Digitize Purchase Order Collaboration, Shipping, Invoicing, and Settlement,
to transform and Streamline the Supply Chain. Provide a platform that will
encourage communication and collaboration between GE & our supply base.
2008
Purchase Order Collaboration
Electronic Invoicing
Advance Shipping Notifications
Standardized packing slips
Enhanced Reporting
Supplier Self-Service
© 2017 SAP Ariba. All rights reserved. 7
Benefits
• Real time access to Purchase orders and status of receipt and invoice documents
• Mistake-proof invoicing for faster payment processing
• Promise/Delivery date updates by supplier are fed back real time to business ERP’s
• Easier receiving processes with Advanced shipment notices
• A tool that can evolve with our business environment and provide functionality to support
those changes to GE Power and its Suppliers
© 2017 SAP Ariba. All rights reserved. 8
Timing and Expectations
• March 21, 2017: Supplier Onboarding to begin
• Beginning Monthly Go Live –April 24, 2017: Begin Receiving GE Purchase orders and
submitting invoices on the Ariba Network
• Send Inquiries to [email protected]
Monthly Go Live
to begin
February 27th
© 2017 SAP Ariba. All rights reserved. 9
Welcome and Introductions
Overview of GE Power Initiative
Impact and Benefits
The Ariba Network
Solutions for Suppliers
Tools & Resources
Next steps
Q&A
Agenda
© 2017 SAP Ariba. All rights reserved. 10
The Landscape is Changing
$40 billion in marketing
spend is migrating from print
to online
There are more devices
connected to the Internet than
there are people on Earth
42% of all B2B spend
is electronic
85.3% of buyers go online
to research purchases
Online payments for
e-commerce to reach $31.4B,
growing at 20% per year
Leading companies place 60%
of their orders electronically
through supplier networks
*sources available in appendix
© 2017 SAP Ariba. All rights reserved. 11
…fueling operations, connections and
collaborations in a highly scalable, global
and secure environment
Ariba Network
connects people, systems, and
processes between companies to
simplify business commerce…
for collaborative innovation in the
digital economy
© 2017 SAP Ariba. All rights reserved. 12
Ariba Network – The World’s Business Commerce Network
Buyer Participants
Global
enterprises
Midmarket
companies
Individual
buyers
Supplier Participants
Direct
materials
Indirect
materials
Services
© 2017 SAP Ariba. All rights reserved. 13
Ariba Delivers Solutions to Suppliers
• Join the world’s leading Business Network
• Become searchable as a supplier on Ariba
Discovery
• Connect with new and existing customers
FIND buyers ready to buy
• Collaborate immediately and effectively
• Unique and streamlined communication
channel
• Faster delivery time of the orders and
document
• Catch errors and correct them – before they
even happen
ACCELERATE the sales cycle
© 2017 SAP Ariba. All rights reserved. 14
Ariba Delivers Solutions to Suppliers
• Up to 64% reduction in error-prone manual
intervention, resulting into quality improvement
• Gain visibility in strategic sourcing
• Follow a joint strategy as a partner of your
customer
IMPROVE customer retention
© 2017 SAP Ariba. All rights reserved. 15
Supplier
Procure-to-Pay Cycle via Ariba Network
© 2017 SAP Ariba. All rights reserved. 16
Your Ariba Network Supplier Portal
>> supplier.ariba.com <<
Log in to your Ariba
account
Access your PO
and monitor its
status
Create Order
Confirmations
Insert comment for
the buyer
Review final
document and
send
54321
© 2017 SAP Ariba. All rights reserved. 17
Seller Integration
cXML
Most commonly used; Ariba’s native format;
direct connection with automatic validation
( >100 document/month) –Silver Level
EDI
(VAN or AS2)
Interface with Ariba through your VAN or
using EDI over the internet
(>500 document/year) – Silver Level
SAP
Business OneAdapter for sellers using SAP Business One- Silver Level
SAP SD
Add-On
Free seller add-on for SAP sellers using the
Sales and Distribution Module- Silver Level
CSVPO/INV/OC/ASN
(>20 document/month)
According to the Hackett Group,
3.5% of document contain errors; this can
be reduced to 1% through B2B process
automation or up to 2.3% via use of e-
invoicing through a portal
Paystream Advisors and the Aberdeen
Group approximates the typical paper
invoice processing cost at $10.54; the costs
for “best in class” organizations drops 50%
to $5.29 per invoice, driven by e-invoicing
and electronic disbursements
Staples and HP see 99.9% customer
retention when they integrate
© 2017 SAP Ariba. All rights reserved. 18
Ariba Supplier Community & Resources
Account Managers for
Strategic Suppliers
Exchange User
Community
Seller Commerce Consulting
Team
24x5 Global Support
Product Investment
Service & Training
Resources
© 2017 SAP Ariba. All rights reserved. 19
Introducing Ariba DiscoveryTM:
Matching suppliers to buyers that are ready to buy
“I’m looking for . . .” “I can offer that!” “Perfect match!”
US$3 billion+ in postings
20,000+ categories
4,000+ buying organizations
1,000,000+ suppliers
© 2017 SAP Ariba. All rights reserved. 20
“Ariba Supplier Mobile” App
Network Access On-The-Go!
• Confirm Orders
• Track Existing Orders
• Access User Community
Available in the Apple iTunes App Store or
Google Play
© 2017 SAP Ariba. All rights reserved. 21
Supplier Information Portal and Exchange User Community
© 2017 SAP Ariba. All rights reserved. 22
• Customer Support: (phone/email)
https://uex.ariba.com/auc/support-center/phone-list
• Seller Commerce Consulting Team:
• Live Demos: http://www.ariba.com/resources/live-demo
Additional Resources
© 2017 SAP Ariba. All rights reserved. 23
Welcome and Introductions
Overview of GE Power Initiative
Impact and Benefits
The Ariba Network
Solutions for suppliers
Tools & Resources
Next steps
Q&A
Agenda
© 2017 SAP Ariba. All rights reserved. 24
Project Notification
Letter
Attend Supplier Summit
Accept Trading
Relationship Request
Configure Account Go-Live
Next Steps
1 2 3 4 5
Only 2 simple steps to start transacting online...
© 2017 SAP Ariba. All rights reserved. 25
Accept Trading Relationship Request Letter3
Currently, you can use Ariba's on-demand solutions with
the following certified browser versions:
• Apple Safari 4 -9 (Apple Mac OS)
• Microsoft Internet Explorer 9, 10, and 11 (32 bit)
• Google Chrome 47
• Mozilla Firefox 42
© 2017 SAP Ariba. All rights reserved. 26
4
• Enter your Tax ID Number
• Set up Email Notifications for:
Orders (Order Routing)
Configure Your Account
© 2017 SAP Ariba. All rights reserved. 27
Configure Order Routing
On your Order Routing Screen,
select how you would like to
receive your Purchase Orders from
your Customers
© 2017 SAP Ariba. All rights reserved. 28
5 Go Live – ongoing from February 27th 2017
Q&APlease submit your questions using the messaging functionality
Business-related questions? [email protected].
System-related questions? Requests for [email protected]
Check out our website and our Youtube channel for more information!
http://www.ariba.com/suppliers/ariba-network-for-suppliers
https://www.youtube.com/user/AribaSpendManager/videos
Thank you
Appendix
© 2017 SAP Ariba. All rights reserved. 32
Benefits sellers gain
FIND BUYERS
READY TO BUY
30% growth in
existing accounts
35% growth in
new business
ACCELERATE THE
SALES CYCLE
75% faster deal
closure
75% order processing
productivity gains via
cXML
80% increase in order
accuracy through
PunchOut
IMPROVE CUSTOMER
RETENTION
15% increase in
customer retention
Up to 99% renewal
rates
PREDICT AND
APPLY CASH
64% reduction in
manual intervention
62% decrease in
late payments
68% improvement in
reconciling payments
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 32
© 2017 SAP Ariba. All rights reserved. 33
Here’s what suppliers say
Real-time visibility and
improved cash flow
document paid as
quickly as 4 days
50% higher conversion
rate with 11% increase
in lines per order
Grew existing
account 300%Won new
€500K deals
99% average fill rate with
98% on-time delivery rate
15% increase in
customer retention
Accelerated deal
cycle by 75%
FIND buyers ready to buy ACCELERATE the sales cycle
PREDICT and APPLY cashIMPROVE customer retention
© 2017 SAP Ariba. All rights reserved. 34
FAQ
Q: Why is my buyer asking suppliers to transact with them electronically?
A: Your buyer wishes to move away from conducting commerce via hard copy and manually transmitted purchase
orders, change orders, advance ship notices, document and more. Your buyer has selected the Ariba Network
as the preferred platform for sending documents such as these.
Q: What infrastructure do I need to use the Ariba Network?
A: A regular Internet connection and a web browser are the only requirements.
Q: How do I register on the Ariba Network?
A: Ariba and your buyer are contacting suppliers in phases during the rollout and will send you a Trading
Relationship Request Letter when is it time to convert to the new process. This letter will explain how to register
on the Ariba Network and the steps to take to create your account.
© 2017 SAP Ariba. All rights reserved. 35
FAQ
Q: What do I need to know when transacting with my buyer through the Ariba Network?
A: It is important to review the information, training materials, and reference documents provided on your buyer’s
Supplier Information Portal. To access the Supplier Information Portal:
• Log into your Ariba Network account at https://supplier.ariba.com
• From the Administrator drop-down menu, select Customer Relationships
• Locate your buyer and click the Supplier Information Portal link next to their name
Q: What if I don’t want to participate?
A: Your buyer is committed to the success of this initiative and is working hard to make the transition as seamless
for suppliers as possible. Suppliers that are asked to participate are considered strategic for ongoing business
and are thus expected to comply with this process change as a requirement for continuing the relationship.
© 2017 SAP Ariba. All rights reserved. 36
FAQ
Q: How secure is the Ariba Network?
A: The Ariba Network uses Secure Hypertex Transfer Protocol (HTTPS) for all communication between
procurement applications, suppliers, and the Ariba Network. HTTPS is the standard for secure Internet
communication and uses Secure Socket Layer (SSL) with RSA Labs encryption. Additionally, accounts on the
Ariba Network are password protected.
Q: What if I have more questions about registration, account navigation or how to use Ariba solutions and
services?
A: Simply contact Ariba Customer Support. Support is available in multiple languages via live chat, webform and
phone. In your account, click on Help/Help Center, click Support Center in the right-hand column and then
follow directions to reach support resources or personnel.
© 2017 SAP Ariba. All rights reserved. 37
Welcome letter from your customer
Trading Relationship
Request Letter Sent to
Your email
Landing Page
Open the Invitation Letter that you received at
your email address from
scroll to the section Action Required and click
on the link Click here to proceed. You will
be redirected to the landing page
In case you did not receive the letter, please
check your spam folder and enable
[email protected] as a
trusted resource
Two Possibilities:
First Time User – select Register
Now to start the registration and create
a new Ariba Network Account
Existing User – log in using you
current Ariba username and password
in order to accept the relationship
1
21
2
© 2017 SAP Ariba. All rights reserved. 38
Registration: Basic Company Information
Please fill in all fields marked required
with an asterisk.
Once this section is complete, please
scroll to the bottom of the page to the
next section
© 2017 SAP Ariba. All rights reserved. 39
© 2017 SAP Ariba. All rights reserved. 40
Logging In
http://supplier.ariba.com/
© 2017 SAP Ariba. All rights reserved. 41
Landscape is Changing Sources
1. “85.3% of buyers go online to research purchases.” - Enquiro B2B survey
2. “There are more devices connected to the Internet than there are people on Earth” -
The Social Skinny
3. “Online payments for ecommerce to reach $31.4B, growing at 20% per year” - -World
Payments Report 2012 from Capgemini, RBS and Efma
4. “Leading companies place 60% of their orders electronically through supplier
networks” - Aberdeen Research “Supplier Networks v.2.0 – A Look At Commerce In the Cloud“
– 2012
5. “$40 Billion in marketing spend is migrating from print to online” - eMarketer