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  • 8/9/2019 Gender Lang

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    Introduction

    As Greenberg and Baron (1993) propose

    It is a fact of life on the job th at everyone

    engages in communication. C omm unication

    has a cent ral role in on es working day and

    perhaps this is why most man agers and organ-isational theorists view comm unication as

    extremely importan t (Eisenberg and Phillips,

    1991). Organisations could gain a great deal

    from improving their comm unication systems

    and tackling problems that have been attrib-

    uted to t he quality of comm unication or

    comm unication breakdown among individ-

    uals and groups (Coupland et al., 1991).

    Research in the area of sex differences in

    language and oral commu nication has its

    roots in the investigation of traditionally held

    stereotypes about how women and m en

    speak. Em pirical research has found some

    support for these stereotypes but there are

    also findings which actually invert trad itional

    stereotypes or find no d ifferences at all

    between the sexes. There are however enough

    consistently foun d differences between men

    and women to b e able to describe two distinct

    speech styles, one used mainly by men, the

    other used m ainly by women (Case, 1988,

    1993; Tannen, 1990).

    Explanat ions of the differences between

    the speech of men and women have included

    cultural differences between the two sexes

    about what a conversation is (Maltz and

    Borker, 1982) . Explanations based on male

    dom inance in society have also been offered

    where female speech is a reaction to the domi-

    nant group of men (H enley and Kramarae,

    1991). M ale dominance in society means that

    male speech is seen as the n orm and female

    speech is evaluated as deficient when com-

    pared (H enley and Kram arae, 1991). Maledominance means that men control the lin-

    guistic system and this in turn means that

    women are denied adequate means to express

    them selves. Researchers are now beginning to

    recognise the fact that each of the theor ies has

    something to offer and that a more compre-

    hensive approach to the explanation of gender

    differences in speech is called for.

    Fishman (1978) concluded that women

    use questions as a way of maintaining conver-

    sation and gaining a response from a man . Aquestion is a powerful tool because it

    demands a response. F ishman believes that

    this is a manifestation of the m ale/female

    hierarchy, which reflects the unequal statu s of

    19

    Women in Management Review

    Volume 13 Number 1 1998 pp. 1936

    MCB University Press ISSN 0964-9425

    The impact of genderand its interaction withrole and status on the

    use of tag questions inmeetings

    Alison C.T. Calnan and

    M arilyn J. Davidson

    The authorsAlison C.T. Calnan is a Personnel Officer wi th Visteon,

    Basildon, Essex.

    Marilyn Davidson is Senior Lecturer in Organisational

    Psychology, Manchester School of Management, UMIST,

    Manchester.

    Abstract

    The use of t ag questions in speech has been hypothesised

    to make speech sound uncertain and tentat ive although

    Holmes (1984) suggests that there are three different

    types of tag questions and only one type is linked to

    uncertainty. Research on the issue of gender di fferences in

    tag question usage has produced confusing fi ndings with

    some research indicat ing women use more tag questions,

    other research revealing men use more and some research

    finding no dif ference. The research on tag question use has

    identifi ed role and power as important factors not just

    gender. The effects of the presence of the opposite sex on

    speech is a controversial area of study. Past research

    suggests that the use of tag questions is affected by

    whether t he conversation is between members of the

    same sex or members of both sexes. The current study

    aimed to clarify the controversy of whether men or womenuse more tag questions, any possible effects of group

    composition and sought to extend research on the rela-

    tionship of tag question use to role (chairperson or not)

    and power (highest status or not). The study was conduct-

    ed at a power station in England. Ten business meetings

    which were all male, all female or mixed were tape

    recorded. From these tape recordings the tag questions

    were identi fied, t ranscribed and classified as modal,

    affective facilitat ive or affective softener according to the

    classification provided by Holmes (1984).

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    women in society and demonstrates the

    powerlessness of women. Women have

    becom e the shift workers of ordinary inter-

    action, i.e. they spend t ime asking questions

    to keep the conversation going and d oing the

    work to maintain interaction (F ishman ,

    1978). Johnson (1980) in a study of profes-

    sional meetings in a large industr ial corpora-

    tion revealed that women did ask more qu es-

    tions. On the other hand, Johnson (1980)

    concludes that the use of questions is not

    based on sex and n or does it demonstrate

    powerlessness but instead it is linked to

    purpose and the intent of the speaker, for

    example, using it to check someone elses

    utterance.

    Sex differences in speech and tagquestions

    T he aim of this paper is to present the find-

    ings of a stud y which investigates gender

    differences and the impact of role and status,

    and the use of specific types of questions

    known as tag questions.

    A tag question is in between an outr ight

    statement and a yes/no qu estion, e.g. Its hot

    out side, isnt it?. T hey may either be formal,

    e.g. Werent you? D oes he? H asnt it?

    or informal e.g. Right? OK?. Lakoff

    (1975) m aintained that tag questions make

    speech less assertive and more tentative and

    according to Lakoff women use more tag

    questions in their speech. Emp irical investiga-

    tions have revealed mixed findings as to

    whether women do in fact use tag questions.

    Some researchers agree that women use

    more tag questions, e.g. Case (1988) in a

    study of a group of managers at a manage-

    ment school found that women used tag

    questions more abundant ly than men. Fish-man (1980) demonstrated that in 52 hour s of

    natural conversation between heterosexual

    couples, at home, women asked th ree times as

    many tag questions as men. M cMillan et al.

    (1977) assigned male and female psychology

    students to mixed, all male and a ll female

    groups. On average they found t hat the female

    student s used tag qu estions twice as often as

    their male counterparts. Furthermore in

    mixed groups women used three times as

    many tag questions as the men.Oth er researchers have demon strated that

    in some situations men use more tag ques-

    tions than women, e.g. Dubois and C rouch

    (1975) studied the conversational give and

    take among participants following presenta-

    tions at a professional conference and found

    that all examples of tag questions recorded

    were spoken by men. Lapad at and Seesahai

    (1977) studying informal conversations

    revealed that men asked m ore tag questions

    than women. H owever, other studies have

    shown no d ifference in the usage of tag

    questions between men and women . For

    example Bauman n (1976) in a study of

    conversations in three different settings an

    office staff meeting (mixed men and women),

    a graduate linguistic class (mixed men and

    women), an d a womens discussion grou p (all

    women) revealed that men used tag questions

    at least as mu ch as women, no tag questions at

    all being recorded in the all female 2.5 hour

    interaction. Baumann argues that tag ques-tions may not express uncertainty but that

    simply they are used to be m ore polite. Indeed

    Case (1993) demonstrated in the analysis of a

    group of managers working together at a

    management school that the women u sed tag

    questions which made their speech sound

    more socially facilitative.

    Kollocket al. (1985) suggest that the u se of

    tag questions is not to d o so much with gender

    but with p ower. In a study of intimate couples

    both heterosexual and homosexual Kollocket

    al. revealed that the less powerful par tner in

    all female and m ixed sex (whether m ale or

    female) couples asked more tag questions.

    Although in terestingly in m ale gay coup les the

    less powerful partner had lower rates of tag

    questions, K ollocket al. maintained that in all

    male coup les the position of the less powerful

    coup le is especially difficult an d it is often the

    less powerful partner who will want to en d the

    relationship. Kollocket al. maintained that

    because of this the more powerful partner will

    use more t ag questions to encourage the lesspowerful partner and tr y to create the appear-

    ance of equality. Kollocket al. concluded that

    it is power differences that m ay create the

    appearance of sex differences in conversation.

    Johnson (1980) has also linked the use of the

    tag question to power. In h er study of four,

    one-hour professional meetings she linked the

    use of tag questions to the most powerful

    person , since she found that it was actually the

    male leader of the group who asked the m ost

    tag questions (over half). H e used them tointerject, clarify and elaborate when others

    had the floor as well as when h e himself was

    talking. Indeed Johnson (1980) comm ents

    that her findings contradict Lakoffs assertion

    20

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and M arilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

  • 8/9/2019 Gender Lang

    3/18

    that tag questions represent weakness or

    uncertainty and in fact the tag question is a

    powerful checking device.

    Indeed Cameron et al. (1989) examined

    the use of modal and affective tag questions in

    group s where there were asymm etries in

    power held by the par ticipants. Tags with

    modal meaning request the addressee to

    confirm the speakers proposition, e.g. Sh es

    coming around noon, isnt she? and are

    usually spoken with r ising inton ation. An

    affective tag is one t hat expresses the speakers

    attitude to t he addressee either by supporting/

    facilitating the add ressee, e.g. T he hens

    brown, isnt she? (spoken by a father to a

    son), or b y softening a n egatively affective

    speech act, e.g. T hat was pretty silly, wasnt

    it? and are u sually spoken with falling tone(Coates, 1993). Cameron et al. (1989) discov-

    ered that a ffective tags were used on ly by

    powerful speakers; powerless speakers n ever

    used affective tags. T he use of affective tags

    was also related to role in the conversation.

    T hose taking on a facilitating role regardless

    of sex used m ore facilitating tags, although it

    could be argued that women m ore often take

    on th e role of facilitator in conversation (Fish-

    man, 1980). M odal tags were used by both

    powerful and powerless speakers although

    both powerless men and women used them

    slightly more. Furthermore in an other study,

    Holmes (1984) found that women used mainly

    affective tags while the majority of tags used

    by men were mod al. Coates (1988) suggests

    that women use more affective tags than men

    because of the natu re of their conversations,

    since the topics that women talk about i.e.

    people and feelings, are more face threatening

    than the topics men talk about, i.e. things.

    Holmes (1984) argues that a ffective tags are

    not associated with u ncertainty and it is infact modal tags that reflect uncertainty and

    notably these are used mostly by men or by

    powerless people. In conclusion, it would

    appear from the research findings to date that

    the issue of who uses tag questions most, in

    what situations, and the relationship of tag

    questions with power is still far from resolved.

    Speech behaviour in groups

    Nowadays, the nature of the goals and objec-tives of organisations necessitate that people

    act as a group rather th an as individuals.

    McC owan (1989) suggests that with sharpen-

    ing competition between increasingly well-

    organised players, it is team performance

    which has often become the crucial factor in

    success rather t han individual performance.

    T he effect of the composition of groups on

    speech behaviour of men and women is far

    from clear. Bodine (1975) hypothesised that

    the speech used in situations where both sexes

    are present may be qu ite different from the

    speech of single sex groups. Studies demon-

    strate that in m ixed groups mens behaviour

    approaches females, since men will increase

    the frequency of supportive, personal interac-

    tion and decrease competitiveness (Bohn and

    Stutm an, 1983). Fu rthermore, men will also

    swear less when women are present (Gomm ,

    1981). M cMillan et al. (1977) found that in a

    mixed sex group men used more tag ques-

    tions, modal construction and intensifierswhich are all character istics of female speech.

    Interestingly women used more when they

    were in m ixed sex groups as well. They

    hypothesise that m en u se more female

    character istics in the presence of women

    since they will recognise the female values of

    interpersonal closeness and em otional

    involvemen t. T hey offer another explanation

    of why women increase the frequency of these

    speech characteristics in ter ms of a power

    different ial where unaggressive language

    would be more appropr iate when t alking to

    people with m ore power. What happens to th e

    speech of women in sam e sex groups is less

    clear (Case, 1994), although H irschman

    (1973, 1974) tentatively suggests that women

    may talk more easily to each other than to

    men , since speech between women h as fewer

    hesitations, more minimal responses and

    more elaboration of the others speech. Tannen

    (1990) com ments that at an all female meet-

    ing which she observed and t aped there were

    more multiple floors, more laughing, teas-ing and overlapped speech than at meetings

    where all or most of the par ticipants were

    male. Researchers have called for more

    research into the effect of the com position of

    groups on speech (Maltz and Borker, 1982).

    The study

    T his study attempts to resolve the con troversy

    surrounding the issue of tag question usage,

    par ticularly the issue of gender differencesand the impact of role and status. T he investi-

    gation was condu cted using meetings held at a

    power station in the nor th of England. U nlike

    many previous studies a variety of meetings

    21

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and Marilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

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    were tape recorded, all of which were part of

    the n ormal working day at the p ower station

    and hence conducted in natural conditions.

    T he study was designed to investigate the

    following hypotheses drawn from the litera-

    ture:

    (1) Women will use more affective (facilita-

    tive and softener) tag qu estions than men.

    (2) Men will use more modal tag questions

    than women.

    (3) Women in mixed groups will use more tag

    questions than women in all female

    groups.

    (4) Men in mixed groups will use more

    affective (facilitative and softener) tag

    questions than m en in all male groups.

    A furth er set of hypotheses were associated

    with th e num ber of tag questions spoken by

    people acting as chairperson and the people of

    highest status (grade):

    (5) People acting as chairperson will use

    more affective, par ticularly facilitative,

    tag questions than those people not acting

    as chairperson.

    (6) People with the highest status (grade) will

    use more affective tag questions.

    MethodGeneral Design

    Ten bu siness meetings (all of which were a

    natu rally occurr ing part of the working day)

    were tape recorded at a power station in the

    nor th of England over a period of one week. Of

    the meetings stud ied, four were all male, one

    was all female and five were mixed male and

    female. Each meeting had d ifferent people

    attending and was made up of between three

    and 16 people. T he purpose of the ten meet-

    ings taped varied but can be divided into threemain categories, the first category being sec-

    tion/department review meetings which were

    regular meetings (meetings one, two, four,

    eight and n ine). T he second category included

    meetings discussing specific projects (meet-

    ings three, five and ten) , and committee meet-

    ings (meeting six) made up th e third category.

    Typed transcripts were taken from the tape

    from each meeting. Tag questions occur ring in

    the first 30 m inutes of the meeting were ident i-

    fied and classified. T he classification of tag

    questions was based on the description p rovid-

    ed by Holmes (1984) and involved dividing

    them into: affective facilitative, i.e. t ag ques-

    tions indicating a positive interest in or

    solidar ity with th e addressee; affective soften-

    er, i.e. tag questions which soften a face threat-

    ening act; or finally mod al, i.e. tag questions

    requesting information or confirm ation of

    information. T he speaker of the tag question

    was noted and labelled appropr iately as either

    male or female. It was also recorded whether

    they were the chairperson or n ot and the

    highest person with regards to status in the

    group or not.

    T he independ ent variables therefore in this

    study were:

    (1) the sex composition of the groups, either

    all male, all female or mixed male and

    female;

    (2) the sex of the subjects, either male or

    female;

    (3) the role of the person in the group, i.e.whether they were the chairperson or not ;

    (4) whether the person was highest in status

    (grade) in the group or n ot. T he depen-

    den t variable was the frequency of occur-

    rence of tag questions both modal and

    affective ( facilitative and softener).

    Subjects

    T he subjects were all, apar t from two,

    employees at an electricity generating power

    station in the nor th of England. T he remain-

    ing subjects were curren tly working at the site

    as contractors. In total 72 subjects took part,

    mean age = 37.97: 48 males, mean age =

    38.77, and 24 females, mean age = 36.44 . All

    but one of the subjects described their ethnic

    origin as white (UK and N orthern Ireland),

    the remaining subject was classified as other

    white (European). All subjects stated that

    English was their first language.

    A Sony M-425 m icro-cassette recorder was

    used to tape all of the meetings. Each person

    attend ing a meeting was informed that theexperimenter wished to tape record the meet-

    ing as part of her study on how groups interact.

    T he experimenter, at this point, d id not

    explain the exact natu re of the study. Everyone

    attend ing was asked permission to allow tape

    recording and was guaranteed confidentiality

    and that no one would be identified by the

    study. Where possible a letter was sent to all

    part icipant s before the meeting took place. It

    was made clear by the experimenter that if any

    one person ob jected tape recording would nottake place so the study was entirely voluntary.

    On arrival at the meeting room each

    subject was asked to complete a shor t

    biographical questionnaire; one member of

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    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and M arilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

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    5/18

    the group was asked to also complete a short

    questionnaire providing information abou t

    the m eeting itself. Both these questionnaires

    were completed before the meeting began.

    T he micro-cassette tape recorder was then

    left in the room and on e person was asked to

    turn over the tape if the meeting lasted longer

    than half an hour. All participants were

    instructed to tr y to forget that the tape

    recorder was there and continue as they

    norm ally would. At this point confidentiality

    of the study was assured once more. T he

    experimenter then left the room . T he experi-

    menter returned at th e end of the meeting to

    collect the tape and tape recorder. A letter was

    given to the chairperson which explained in

    more detail what the study was about and

    expressed thanks to all those part icipating.

    Meetings

    T he study was conducted during one week at

    the power station. M eetings scheduled for this

    week were identified with the assistance of

    secretaries. From the ident ified meetings, all

    the m eetings that were suitable in terms of size,

    (preferred size between 4-12 people), length

    (at least half an hour) and where the subject

    matter was not thou ght to be especially confi-

    dent ial, were approached to be taped. O n this

    basis ten meetings were selected and agree-

    ment was given to tape record all these meet-

    ings.

    M eeting 1

    T his was a meeting of a section in the human

    resources department . It was a regular meet-

    ing taking place each week and its purpose

    was for the team memb ers to commu nicate to

    each other their week ahead . Five people

    attended all of whom were male (mean age =

    34.4). T here was a mixture of grades from a

    section head to an indu strial placement stu-

    dent. T he indu strial placement student had

    provided th e agenda. T he meeting lasted

    38.49 m inutes and was quite informal in style.

    M eeting 2

    T his was a meet ing taking place in a section of

    the engineering maintenance department .

    T he purpose of the meeting was to review the

    sections progress and th e meeting takes place

    regularly every month. N ine people attended,

    seven male (mean age = 37.85) and twofemale (mean age = 30.5), the mean age of the

    group was 36.2 years. All the men were at

    engineer grades and one was head of the

    section, both women were on clerical grades.

    T he style of the meeting was to go around

    each person in tur n for an update. On e hours

    worth of tape was recorded and the meeting

    was not concluded in this time.

    M eeting 3

    T his was the first meeting of a group dis-cussing a project. Four people attended, all

    were female (m ean age = 39). All the women

    worked in the same section at a similar grade,

    one of the women acted as team leader. T he

    meeting lasted 30 minutes.

    M eeting 4

    T his was a meeting of represent atives of

    sections within the commercial departm ent

    and the departm ent man ager who was female.

    T he meeting was held each morn ing for

    briefing purposes. Six people attended (meanage = 38) , three male (mean age = 39) an d

    three female (mean age = 37). All those

    attending were at supervisory grades. T he

    meeting lasted 30 m inutes and involved each

    person in tu rn describing their day ahead.

    M eeting 5

    T his was a meeting to discuss an engineering

    process and was the fourth occasion that the

    group had m et. Twelve people attended, all of

    whom were male (mean age = 40.16 years).

    All those attend ing were engineers or similar

    in status. The m eeting lasted 32.08 minutes

    and the agenda was led by the highest ranking

    man who sum marised a num ber of issues and

    then went round the table asking for updates

    from each person.

    M eeting 6

    T his was a meeting of a cross department

    group reviewing training activities on site.

    T he group met every two months and had

    been meeting for six years. Six people were

    present at the meeting (mean age = 41.166),

    four were male (mean age = 41.75) and two

    were female (mean age = 40). T he group was

    a mixture of grades but the women were the

    lowest grades present. O ne of the m en acted

    as chairperson and he had p repared an agenda

    which involved a h igh degree of input from

    the training manager (male) and another

    representative of the training departm ent

    (female). T he meeting lasted one hour.

    M eeting 7

    T his was a meeting to discuss the installation

    of a monitoring system by a contractor. It was

    a weekly meeting and they had met ten t imes

    previously. T here were four group members,

    23

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and Marilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

  • 8/9/2019 Gender Lang

    6/18

    all of whom were male and th eir mean age was

    45.5 years. All attendees were of similar

    grade. T he meeting lasted 30 minutes and

    was chaired by one of the m en.

    M eeting 8

    T his was a weekly meet ing of the com mercialdepartment and was an oppor tun ity to pass

    on information abou t both work and social

    events. T he m eeting had been taking place for

    one year. Sixteen people attended in total,

    (mean age = 36 .33), n ine of whom were

    female (mean age = 36.125) and seven of

    whom were male (mean age = 36.57). T he

    group was made up of a mixture of grades

    from clerical staff to a junior m anager. T he

    meeting lasted 36 .06 m inutes and was chaired

    by a woman. O n the agenda were two infor-

    mal presentations.

    M eeting 9

    T his was a weekly team m eeting of a section

    in the human resources department. T he

    meeting was aimed at u pdating each team

    member on current issues. Seven people

    attended (mean age = 35 .14), four females

    and three males. T he meeting lasted 34.21

    minutes and involved a sum mar y of some

    current issues by the department man ager

    (male) as well as an oppor tun ity for the rest ofthe team to share current concerns. T he

    meeting was informal but chaired by the

    second highest ranking person ( female).

    M eeting 10

    T his was a meeting to discuss perform ance

    indicators for a project. T hree males attended

    (mean age = 39 .66). It was the second t ime

    that the group had met. T he meeting was an

    open floor and all were at engineering grades.

    T he meeting lasted 50.36 minutes.

    Transcripts

    T he first half-hour of each tape was listened to.

    In every case where a tag question occur red

    the tape was transcribed in the exact words of

    the speaker and the intonation was noted. T he

    speaker of the tag qu estion was also noted and

    a label was attached ind icating whether they

    were male or female, acting as chairperson or

    not and whether they were the person in the

    group of the highest status or not. In th is study

    the person of highest status was the person

    with the highest job grade. Tag questions were

    coun ted and classified as either mod al or

    affective ( facilitative and softener) using th e

    description p rovided by H olmes (1984).

    An independent experimenter was asked to

    repeat th e process of coding the tag questions.

    T he coder was briefed on what a tag question

    was and th e different types modal, affective

    facilitative, affective softener. D ue to t ime

    constraints of the coder on ly five of the

    meet ings were selected. T hese five meetings

    included , however, 72 per cent of identified

    tag questions. A Pearson product moment

    correlation was calculated of 0.7180, indicat-

    ing good inter-rates reliability.

    Results

    T he analysis is divided into three main

    sections. Each section looks at differences

    between two groups on th e following tag

    question categories: total mean nu mber of tagquestions (all types), total mean num ber of

    affective tag questions (both facilitative and

    softener), m ean nu mber of affective facilita-

    tive tag questions, mean number of affective

    softener tag questions and m ean num ber of

    modal tag questions.

    T he first section examines differences

    between males and females, in all the meet-

    ings. T herefore the mean n umbers of tag

    questions of each category is compared

    between m ales and females. T his is achieved

    by presenting the data in graph ical form and

    then comparing means using independent

    samples t-tests. T he next section is concerned

    with differences in tag question u sage between

    same sex groups compared to mixed sex

    groups. T herefore, in th is section the m ean

    numbers of tag questions (all categories) used

    by women in sam e sex groups will be com-

    pared to the mean n umber of tag questions

    used by women in mixed groups; and the

    mean num ber of tag qu estions (all categories)

    used by men in same sex groups will be com-pared to the mean n umber of tag questions

    used by men in mixed sex groups. T his analy-

    sis will be achieved by presenting the data

    graphically and t esting for any differences

    using independent samp les t-tests. T he final

    section investigates the effects of role (chair-

    person or not) and status (person of highest

    status in the m eeting or not) on all categories

    of tag question use in all meetings. In th is

    section the mean num bers of tag questions

    asked by people in the role of chairperson willbe compared to the mean num ber of tag

    questions asked by people not in the role of

    chairperson. T he mean num ber of tag ques-

    tions is also compared b etween people of

    24

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and M arilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

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    highest status in each m eeting and people not

    of highest status. Again the data will be pre-

    sented graphically and independen t t-tests are

    used. An analysis of variance is also reported

    in this section which investigates the interac-

    tion of sex with role and status.

    Gender differences in tag question use

    Figure 1 shows the mean n umber of tag

    questions used by men and women in all the

    meetings studied, i.e. both mixed sex and

    same sex. It r eveals that there is a difference

    between the total mean num ber of tag ques-

    tions asked by women com pared to that of

    men. Looking at the different types of tag

    questions, the graph dem onstrates that men

    and women ask exactly the same mean number

    of affective questions. H owever, women askmore affective facilitative tag questions while

    men ask more affective softener tag qu estions.

    Men also ask more modal tag questions.

    To test the significance of these differences

    t-tests were carried ou t between the two

    groups (men an d women) on each type of tag

    question. T he means and results of the t-tests

    for tag questions (modal, affective, affective

    facilitative and affective softeners) are pre-

    sented in Table I. T hese data are used to test

    H1 that women will use more affective (facili-

    tative and softener) tag qu estions than men,

    and to testH2 that m en will use more modal

    tag questions than women.

    No significant d ifference was found

    between how often men and women use tag

    questions, women using a mean of 2.21 while

    men u sed a mean of 2.63 tag questions. When

    looking at the d ifferent types of tag questions,

    men and women were shown to use exactly

    the same mean total number of affective tags,

    both m en and women h aving a mean of 1.17.

    Consider ing the d ifferent types of affective tagquestions, no significant difference was found

    between the mean n um ber of affective facilita-

    tive tag questions used by men and women,

    with the mean for women being 1.17 and the

    mean for m en being 0.813. A significant

    difference (t= 2.96,p < 0.05) was demon-

    strated, however, between th e mean number

    of affective softeners used by men and

    women. Women were found never to u se

    affective softeners while men used a mean of

    0.292. N o difference was found in the use of

    modal tags with women using a mean of 1.13

    and m en using a mean of 1.46.

    T hese results mean th at neitherH1 orH2

    are supported .H1 stated that women will use

    more affective tag questions than men . How-

    ever these results indicate that there is no

    difference between the mean n umb ers of

    affective tag questions used by men andwomen. When con sidering facilitative and

    softener t ags, no difference was found between

    men and women in their use of facilitative tags,

    but it was found that, in fact, men use signifi-

    cantly more softener tags (t= 2.96,p < 0.05).

    H2 stated that m en will use more modal tags

    that women, but these results indicate that

    there is no significant difference between the

    mean number of modal tags used by men and

    the mean number of modal tags used by

    women.

    Figure 2 shows the mean n umber of tag

    questions used by women in same sex groups

    compared to women in mixed groups. T he

    graph reveals that women in same sex group s

    used a greater total nu mber of tag questions.

    When con sidering the different types of tag

    questions, women in all female groups used

    more modal and affective facilitative tag

    questions. No women , no matter if they were

    in all female groups or m ixed grou ps, ever

    used affective softener tag questions.

    Table II presents means for the numb er oftag questions (affective, facilitative, softener

    and m odal) for women in m ixed and same sex

    groups. It also shows t-test results for these

    two groups (mixed and same sex) comparing

    the nu mbers of tag questions asked by women

    in same sex groups to women in mixed

    groups. T hese data are used to test the signifi-

    cance of the differences presented in the

    graphs and thusH3 that women in m ixed

    groups will use more tag questions than

    women in all female groups.No significant d ifference was found in the

    total mean use of tag questions between

    women in same sex groups and women in

    mixed groups, with women using a mean of

    25

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and Marilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

    Tot al t ags Tot alaffective

    Facilit at ive Soft ener M odal

    Type of tag question

    3

    2.5

    2

    1.5

    1

    0.5

    0

    Mean number of tag questionsKey

    Male (n = 48)

    Female (n = 24)

    Figure 1 The mean number of tag questions used by men

    and women in all meetings (i.e. both same and mixed sex)

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    9.25 in same sex groups and women u sing a

    mean of 0.80 in mixed groups. T here was nosignificant d ifference shown between the

    mean total number of affective tags that

    women use in mixed groups compared to the

    mean n umber used in same sex groups, with

    women using a mean of 5.75 in same sex

    groups and a m ean of 0.25 in mixed groups.

    Since women did n ot use any affective soften-

    er tag qu estions the results for facilitative tag

    questions are the same as the results for total

    affective tag questions. F urtherm ore no t-testcould b e calculated for affective softener tag

    questions since there were no examples. A

    significant difference (t= 3.47,p < 0.05)

    between the use of modal tag qu estions was

    demon strated, however, between women in

    mixed groups and women in same sex groups,

    women in mixed groups using a mean of 0.65

    while women in sam e sex group s using a mean

    of 3.50.

    T hese results do not suppor tH3 that

    women in mixed groups will use more tagquestions than women in all female groups,

    since no significant difference was foun d

    between the m ean num ber of tags used by

    women in mixed and women in same sex

    groups. In fact, F igure 2 indicates that women

    in same sex group s ask the most tag questions.

    T his is supported by the fact that women in

    same sex groups used significantly more

    modal tag questions (t= 3.47,p < 0.05) than

    women in m ixed groups.

    26

    The impact of gender and its interaction w ith role and status

    Alison C.T. Calnan and M arilyn J. Davidson

    Women in Management Review

    Volume 13 Number 1 1998 1936

    Total tags Totalaffective

    Facili tat ive Modal

    Type of tag question

    109876543210

    Mean number of tag questions

    Key

    All female (n = 4)

    Mixed (n = 20)

    Figure 2 The mean number of t ag questions used bywomen in al l female and mixed groups

    Table II Mean number of occurrences of tag questions by women and standard deviat ions in mixed and same sex group

    All female Mixed

    (n= 4) (n= 20)

    Standard Standard Degrees of

    Tag questions Mean deviation Mean deviation freedom tvalue

    All tag questions 9.25 7.41 0.80 1.47 3.05 2.27

    Affective 5.75 5.12 0.25 0.55 3.01 2.14

    Affective facilitative 5.75 5.12 0.25 0.55 3.01 2.14

    Affective softener 0.00 0.00 0.00 0.00 0.00 0.00

    Modal 3.50 2.52 0.65 1.27 22 3.47*

    Notes:

    * = p < 0.05

    NB: All degrees of freedom calculated using formulae for unequal variances

    Table I Mean number of occurrences of tag questions and standard deviat ions by sex of subject

    Women Men

    (n= 24) (n= 48)

    Standard Standard Degrees of

    Tag questions Mean deviation Mean deviation freedom tvalue

    All tag questions 2.21 4.40 2.63 3.38 70 0.45

    Affective 1.17 2.84 1.17 1.87 70 0.00

    Affective facilitative 1.17 2.84 0.813 1.39 70 0.70

    Affective softener 0.00 0.00 0.292 0.683 47a 2.96*

    Modal 1.13 1.83 1.46 2.10 70 0.66

    Notes:

    * = p < 0.05a = Degrees of freedom calculated using formulae for unequal variances

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    Figure 3 shows the mean nu mber of tag ques-

    tions asked by men in same sex groups com-

    pared to men in mixed groups. T he graph

    reveals that m en in same sex groups ask a

    greater total num ber of tag questions. In fact

    they ask a greater num ber of every type of tag

    question.

    Table III presents means for the numb er of

    tag questions (affective, facilitative, softener

    and m odal) for men in mixed and same sex

    group s. It also shows t-test results for these

    two groups (mixed and same sex) comparing

    the nu mbers of tag questions asked by men in

    same sex groups to the num bers asked by men

    in mixed group s. Th is data is used to test the

    significance of the differences presented in the

    graphs and thusH4 that men in mixed groups

    will use m ore affective tag q uestions (facilita-

    tive and softener) th an m en in all male groups

    When considering differences in mean

    num ber of tag questions used by men in

    mixed group s and men in same sex groups no

    significant d ifference was found in the total

    mean use of tag questions, with men in same

    sex groups using a mean of 3.29 while men in

    mixed groups using a mean of 1.96. No differ-

    ence was revealed in the m ean use of affective

    tag questions between men in mixed groups

    and m en in same sex groups either, with m en

    in same sex groups asking a mean of 1.54

    affective tag questions and men in mixed

    groups asking a mean of 0.792. When

    examining the d ifferent types of affective tag

    questions used by men, n o difference was

    found in the use of facilitative tag questions,

    with m en in same sex groups using a mean of

    0.875 and men in m ixed groups using a mean

    of 0.750. T here was, however, a significant

    difference (t= 2.70,p < 0.05) between the

    mean use of softener t ag questions, since a

    mean of 0.542 was found for men in same sex

    groups while a mean of 0.042 was found for

    men in mixed group s. No significant d iffer-

    ence was found for the mean use of modal tag

    questions between men in mixed groups and

    men in same sex groups, since men in same

    sex groups were demonstrated to use a mean

    of 1.75 while men in mixed groups were found

    to use a mean of 1.17 modal tag questions.

    T hese data do not provide suppor t forH4

    which states that men in mixed groups will

    use more affective tag questions than men in

    same sex groups. In fact, F igure 3 shows that

    men in same sex groups use more affective

    tags. Furtherm ore the t-test results also sug-

    gest the opposite to the hypothesis, as the on ly

    significant difference between the use of tag

    questions by men in same sex groups com-

    pared to m en in mixed groups is for the use of

    affective softener t ag questions (t= 2.70,p