gems of wisdom - wccma.org
TRANSCRIPT
Career Insights
From the “Trenches”
To the “Hammock”
OR...POSSIBLY MORE
LIKE THIS FOR SOME?
PRESENTED
BY...... THE WCMA
RANGE RIDERS
What Are Range Riders?
What Do They Do?
Retired But Active in WCMA/ICMA
Advise Members on Request
Available When You Call!
EARLY RANGE RIDER NETWORK
1994
STAN MCNUTT
AL LOCKE
EARLY RANGE RIDERS
LEARNING EMAIL
TYPICAL RANGE RIDER
TODAY AT COMPUTER
TYPICAL MODERN
RANGE RIDER
ANSWERING A
CALL
WCMA Range Riders
ANNE PFLUG BOB JEAN RON BARTELS AL LOCKE STAN MCNUTT
RANGE RIDER UPDATE
AL LOCKE HAS “HUNG UP HIS SPURS”
THANKS FOR YOUR SERVICE AL!
WCMA BOARD HAS APPROVED AS RANGE RIDER...
LLOYD HALVERSON!
ICMA APPROVAL - IN PROGRESS)
Caught In a Crossfire?
Call a Range Rider! Feel Beat Up in the Profession?
Fear an UPCOMING Situation?
Need Encouragement?
Call a Range Rider!
Career Path Advice?
Professional Development
Ethics!
Council/Manager Relations?
Staff Relations Situations?
Employment Contract?
Professional Resources (When Asked)
All Members
Public Agencies
Elected Officials
Citizens Groups
Non Affiliated Public
Municipal Professionals
Session Plan-2 Parts
1st Half”- 5 Five Minute
Formal Presentations
2nd Half – Interactive
Audience Participation
RON BARTELS,
MODERATOR
Presenters;
GEMS OF WISDOM For:
Relative Newcomers
Mid-Career Managers
“Seasoned” Managers
Resource Panel DICK ZAIS, FORMER CM
YAKIMA
DICK CUSHING, LONGTIME CM
OLYMPIA
AL LOCKE LONG TIME CM
EVERYWHERE!!
GREG PROTHMAN, PRESIDENT,
PROTHMAN COMPANY
PRESENTERS
ANNE PFLUG
BOB JEAN
KEVIN DUGGAN
LLOYD HALVERSON
BOB JEAN
RANGE RIDER
3 STORIES
NEWER MANAGERS
MID CAREER MANAGERS
SEASONED MANAGERS
“CHECK THE OIL”
“CHECK OUT”
CONCLUSION
CHECK IN
CHECK THE OIL
CHECK OUT
ANNE PFLUG
RANGE RIDER
1. THE “NEW” MANAGER
2. MID-CAREER
(WHEN DOES THIS
START & END?)
3. LEGACY MANAGER
THE “NEW” MANAGER, IT’S ABOUT RELATIONSHIPS
YOUR NETWORK:
• MAYOR AND COUNCIL OR
COMMISSION
• MANAGEMENT TEAM AND KEY
ADVISORS
• COMMUNITY KEY PLAYERS ON
YOUR FIELD
• PROFESSIONAL ASSOCIATION AND
PERSONAL BUDDIES
THE “NEW” MANAGER
REGULAR FACE-TO-FACE
TIME
YOUR BOSSES
NO SURPRISES
EVERYONE HAS THE SAME
INFORMATION
NURTURE LEADERSHIP
TELL THE TRUTH! !
MID-CAREER
• SEARCHING FOR THE BOTTOM LINE
• INCREASING PUBLIC VALUE FOR THE COMMUNITY
• IT’S IN THE TIMING– (Pick your battles)
COUNCIL ELECTION CYCLE
GROUP MATURITY
TIME OF YEAR - ISSUES OF THE SEASON
MID-CAREER
• FUNCTIONAL COUNCIL DECISION CYCLE:
• A WORKING THEORY: GROUP DEC ISION MAKING
• “RESPECT THE GROUP’S NEED FOR TIME TO PROCESS & BRING
OTHERS ALONG”
A WORKING THEORY
GROUP DECISION MAKING
ISSUE CYCLE
0
10
20
30
40
50
60
70
80
90
100
Eff
ecti
ven
es
s
Initial stages
Time
LEGACY MANAGER
•OVER GENERATIONS
•SETTING UP FOR
SUCCESS
•PEBBLES VS BIG MOVES
•“CONTROL”
LEGACY MANAGER
PICK THINGS THAT MAKE A DIFFERENCE
(& fit your passions)
MAKE YOURSELF PROUD!
PEOPLE ORGANIZATION & PROFESSION
COMMUNITY FOUNDATION– (Act locally,
think global)
LEAVE EVIDENCE OF LESSONS LEARNED
TIMELESS PUBLIC VALUE
LEGACY MANAGER
KNOW THAT YOU CAN
WORK ON A LEGACY...
BOTH BEFORE AND
AFTER RETIREMENT!
LLOYD HALVERSON
EARLY
MID-CAREER
“SEASONED”
EARLY CAREER
WORK HARD!
STUDY
KEEP OUT
OF POLITICS!
MID-CAREER
KEEP THE PRECIOUS
BALANCE...
WHILE DANCING
“FAST AS I CAN”!
MID-CAREER
LISTEN TO THE INNER
VOICE,EVEN IF IT SAYS...
“I WANT TO DO SOMETHING
DIFFERENT FOR A WHILE!”
“SEASONED” CAREER
PREPARING GOOD WORK
COMPLETING GOOD WORK
MANAGING YOUR EXIT
CONCLUSION
1. WORK HARD, STUDY, KEEP OUT OF POLITICS
2. KEEP THE BALANCE...WHILE DANCING “FAST AS YOU CAN”!
3. LISTEN TO THE INNER VOICE
EVEN IF IT SAYS.. “DO SOMETHING DIFFERENT”!
4. DO GOOD WORK...MANAGE YOUR EXIT!
KEVIN DUGGAN
ICMA WESTERN
REGION DIRECTOR
DO YOU KNOW WHO YOUR
AUDIENCE ARE?
LAST TIME YOU TOOK AN
INVENTORY?
“NEW MANAGER” MINDSET?
BEYOND THE USUAL SUSPECTS
AVOID TOO MUCH INTERNAL
FOCUS
HOW IMPORTANT ARE
THEY AND WHY?
“Relationships” vs.
“Substance”
When Things are
Going Well and ...
When They Are Not
HOW DO AUDIENCES
CHANGE OVER TIME?
RELATIONSHIP WITH YOU?
CHANGE ; ALWAYS OCCURING!
ARE YOU PAYING ATTENTION?
RELATIONSHIP...BETTER OR WORSE?
TIME DEVELOPING
AND COMMUNICATING?
STRATEGIC VS THE URGENT
COMMUNICATE IN VARIETY OF WAYS...BUT...
NO SUBSTITUTE FOR FACE TIME...
YOU JUST NEED TO FIND THE TIME
CONCLUSION 1. KNOW YOUR AUDIENCES
2. KNOW HOW IMPORTANT
THEY ARE AND WHY
3. KNOW HOW THEY CHANGE
AND RELATE TO YOU
4. SPEND TIME DEVELOPING
AND COMMUNICATING
5. NO SUBSTITUTE FOR “FACE
TIME”
MODERATOR
STAN MCNUTT
INTERACTIVE Q & A
QUESTIONS FOR PRESENTERS
QUESTIONS FOR RESOURCE
PANEL
PLEASE BE BRIEF AND “PITHY”
PLEASE USE MICOPHONE –
(TAKING NOTES FOR SUMMARY)
A SUMMARY OF
INTERACTIVE
CONFERENCE PANEL
DISCUSSIONS
ON LINE SOON!
RECOMMENDED
READING
QUESTIONS?
WHAT SHOULD YOU DO IF?
(AUDIENCE ISSUES!)
WHAT SHOULD YOU DO IF?
YOU HEAR RUMORS… YOU ARE ABOUT
TO BE FIRED!
WHAT SHOULD YOU DO
IF YOU BECOME?
BORED!
IN A CAREER RUT!
FEEL ISOLATED!
ALONE?
HOW CAN YOU CREATE MORE
TIME TO GET THE JOB DONE?
THANK YOU ALL!
THE WCMA/ICMA
RANGE RIDERS
& HONORED
RESOURCES! !