gemalto cogent applicant processing benefits of a gemalto cogent fingerprint collection network:...

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Gemalto Cogent offers federal, state and local government agencies a secure and compliant way to exchange criminal history record information for employment and licensing purposes. As an FBI-approved channeler and a provider of state-wide fingerprint collection networks, Gemalto Cogent has processed millions of requests since 2008. Our Applicant Processing Solution (APS) offers a full range of fingerprint collection, submission and result dissemination services that can be customized to fit the requirements of any given mandate. Gemalto Cogent Applicant Processing Easy, efficient and compliant for agencies and their applicants

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Page 1: Gemalto Cogent Applicant Processing benefits of a Gemalto Cogent fingerprint collection network: > FBI-certified hardware and CJIS certified data handling. > Collection and processing

Gemalto Cogent offers federal, state and local government agencies a secure and compliant way to exchange criminal history record information for employment and licensing purposes. As an FBI-approved channeler and a provider of state-wide fingerprint collection networks, Gemalto Cogent has processed millions of requests since 2008. Our Applicant Processing Solution (APS) offers a full range of fingerprint collection, submission and result dissemination services that can be customized to fit the requirements of any given mandate.

Gemalto Cogent Applicant ProcessingEasy, efficient and compliant for agencies and their applicants

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Page 2: Gemalto Cogent Applicant Processing benefits of a Gemalto Cogent fingerprint collection network: > FBI-certified hardware and CJIS certified data handling. > Collection and processing

The benefits of a Gemalto Cogent fingerprint collection network:> FBI-certified hardware and CJIS certified

data handling.> Collection and processing services and controls that

meet all statutory requirements.> Simplified vendor auditing by reducing

your submission vendor count to a single, third-party service provider.

> Data entry and payment is handled in advance by the applicants either online or by telephone.

> Off-load interagency data transmission to reduce workload by providing automation between participants.

Why Gemalto Cogent should be your choice for APS.Experience. Gemalto Cogent was first to develop an electronic applicant processing solution. We process over 1 million records per year across numerous states.

Customized to meet agency needs. Our solution has been refined and customized to suit individual agencies with enhancements for reporting, online reviewing, payment, varying workflows and specialized customer and technical support requirements.

Scalability. The Gemalto Cogent solution can be expanded and scaled to meet new or changing customer needs including increased transaction volumes, additional reporting requirements and new user agencies.

Security. As an approved FBI Channeler, we are compliant with all FBI security and audit requirements.

Applicant and site support. Gemalto Cogent has a proven infrastructure for customer, applicant and technical support. Applicants receive assistance with registration, payment and more through our U.S.-based support group. And our Help Desk is available to provide technical support, remote software maintenance and parts replacement for fingerprinting sites.

Customized reporting and auditingOnline statistical reporting is available with secure login for approved employees and program administrators. User agencies can monitor fingerprint site rejection rates, determine if and when an applicant has successfully completed fingerprinting, review customer service and compliance logs and stay compliant with customized audit reporting.

Available reporting includes information such as: submission date, rejection notices, payment method, transaction control number and more. A user agency’s ability to access reporting information is tied to each approved user’s security profile set by the System Administrator. All web-based reports are accessed by secure socket layer (SSL) connection, allowing for any sensitive data contained in the reports to remain protected.

Committed to the secure transmission of dataGemalto Cogent is committed to safeguarding each applicant’s personal information collected during the fingerprint-based background check process and ensuring its proper transmission to the relevant authorities. We comply with all state and federal laws for collecting and submitting applicant fingerprint records.

Fingerprint-based background check services for governments

Page 3: Gemalto Cogent Applicant Processing benefits of a Gemalto Cogent fingerprint collection network: > FBI-certified hardware and CJIS certified data handling. > Collection and processing

Reducing your resource constraintsGemalto Cogent will identify and deploy compliant retail fingerprint collection sites on your behalf. Simply tell us what level of population coverage you require and we will take care of the rest.

Once participating retail locations which meet your location requirements have been identified, experts from Gemalto Cogent will provide fingerprint collection sites with comprehensive LiveScan system training.

This includes basic applicant enrollment requirements, fingerprint collection techniques and system administration. This training helps to ensure quality fingerprints are being submitted.

The applicant goes online and registers. 1

Gemalto Cogent fingerprinting process:

The applicant chooses a convenient location for their scanning.2

The applicant pays any applicable fees online through our secure website.3

The applicant visits the selected location, presents a photo ID and has their fingerprints scanned.4

5 The data is packaged and sent to the state and/or the FBI for background analysis.

6The generated background report is automatically forwarded to the agency or employer that requested it.

Gemalto Cogent’s system produces two categories of reports, which are exportable to Excel format files:> Canned reports are predefined, statistical reports that can be pushed out at regular intervals such as weekly or monthly.> Ad hoc reports are generated on an as-needed basis, using specific, customized queries. Ad hoc reports provide real time data

updates and information.

Research and ReportsReal Time Heat Map

Top Performing Sites

Page 4: Gemalto Cogent Applicant Processing benefits of a Gemalto Cogent fingerprint collection network: > FBI-certified hardware and CJIS certified data handling. > Collection and processing

GEMALTO.COM/GOVT

Gemalto Cogent partners with state agencies around the nation providing Applicant

Processing Solutions (APS) that simplify the secure transmission of over one million

civilian fingerprint based background checks per year.

About Gemalto

Gemalto is the world leader in digital security with 2016 revenues of €3.1 billion.

In the civil identity sector, Gemalto provides secure documents, identity solutions

and services. Gemalto also addresses public safety and law enforcement challenges,

offering best-in-class forensic solutions. The company’s solutions are deployed in over

200 active programs worldwide.

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