Geevs v5.2.1

ReadMe

Before performing this upgrade, check the model number of the Matrox cardyou have. Refer to “Checking the Matrox Card Model Number” on page 7.

Please read the upgrade instructions completely before implementing the software update.

GEEVS V5.2.1COPYRIGHT AND DISCLAIMER

Copyright and Disclaimer

Copyright © 2012 by EditShare

This document, as well as any software described in it, is furnished under either a license or a confidentiality agreement, is confidential to EditShare, and may be used or copied only in accordance with the above mentioned agreements. The information in this manual is furnished for your use only and is subject to change without notice. EditShare assumes no responsibility or liability for any errors or inaccuracies that might appear in this document.

This Documentation is the property of EditShare and is provided in accordance with an EditShare license agreement. Copying, modifying, or distributing this Documentation in violation of the license agreement, Copyright Laws of England and Wales, or the Copyright Laws of any applicable foreign jurisdiction is expressly prohibited.

EditShare is a registered trademark of EditShare in the US and other countries.

Avid is a registered trademark of Avid Technology, Inc. DAVE is a registered trademark of Thursby Software Systems, Inc. Final Cut Pro, Leopard, Macintosh, and Macintosh OS are registered trademarks of Apple, Inc. Premiere is a registered trademark of Adobe, Inc. Windows is a registered trademark of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Notice: To the best of our knowledge, the information in this document is accurate; however, EditShare assumes no responsibility or liability for the accuracy or completeness of this information. Mention of trade names or commercial products does not constitute endorsement by EditShare except where explicitly stated.

EditShare EMEA Clifton HouseBunnian Place BasingstokeHampshire, RG21 7JEEngland

http://www.editshare.com

July 2012

Tel: +44 (0) 20 7183 2255Fax: +44 (0) 20 7183 2256Email: sales@editshare.co.uk

2

GEEVS V5.2.1INTRODUCTION

IntroductionThis version of Geevs provides several new features as well as fixes for prior limitations.

See the following sections:

• New in this Version Page 3

• Enhancements Page 4

• Known Limitations Page 5

• Fixed Since Version 5.1.3 Page 5

• Upgrade Procedure Page 6

• Technical Support Information Page 16

New in this VersionGeevs

The following features are new to this release:

• The Avid DNxHD codec has been removed from the main installer. Users wishing to use this codec must re-enable it as described in “Re-enabling the Avid DNxHD Codec” on page 16.

• Matrox v8 utilities are now used to fix audio bug in AES.

• "Duplicate" clip function has been added to the Standard Client, allowing the creation of duplicate clips without requiring a channel. The function creates a new virtual sub-clip of the selected clips.

• Added Chunking of files.

• Capture templates are now supported.

• New default column layout for Studio MC and Standard Client. New columns added to show Camera, Project, Scene and Take.

Standard Client

The following features are new to this release:

• Geevs client shows and plays NLE sequences created by Flow. These are read-only.

• New rescan options are available. Rescan is faster, and now finds newest files first.

• Compatibility with Flow v2.2.0.0.

Studio MC

The following features are new to this release:

• Sequences can now be loaded to a selected playout channel.

• The Preferences dialog has been updated to include:

• Record settings

• Custom clip name fields

• Marker settings

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GEEVS V5.2.1ENHANCEMENTS

• Sequence settings

• The Record panel now has the following features:

• Supports up to 16 channels

• Shows only channels that can record

• DoP and Engineer fields have been removed

• Marker buttons and list added

• Play panel

• Add Marker button replaced with colour add marker buttons

• When markers are created, they are created on sequence.

EnhancementsThe following enhancements have been implemented in this release:

Geevs

• Playout of picture and key in MXF wrapper

• Added Apple ProRes SD support to Geevs

• Added AVC-1 QuickTime support to Geevs ingest

• Added recording support for AVC-I OP1a

Administrator

• Allows setting and recall of output H/V timing

Flow

• Geevs and Flow Ingest to Universal Media Spaces

• Added Geevs setting for Flow notification frequency

• Added notification of clips being created to trigger refresh of clips in Flow Browse

Recorder

• Updated existing recorder schedule dialog

• Added support for import of CSV template in Geevs Recorder

• Allow name prefix to represent the channel name or number in Geevs Recorder

• Order of columns in Geevs Recorder changed to improve usability

Standard Client

• Removed "put them in folder" selector in Geevs Client

Translate

• Translate is able to replace Dummy clips

4

GEEVS V5.2.1KNOWN LIMITATIONS

Known LimitationsThe following limitations apply to this release:

• Studio MC cannot record to a new media space when using multiple servers. This issue will be addressed in a future release of Studio MC.

Workaround: Create media spaces ahead in advance.

Fixed Since Version 5.1.3The following issues have been addressed in this release:

Geevs Server

• Crash making real subclip in Avid style media space

• Chunking moved to the server

• Allow remapping AES audio inputs to different channels

• Geevs crashes when making a real sub-clip

• AVC intra recording gives Avid Core_ Consistency error

• Avid error playing NTSC IMX

• Removed unsupported QuickTime 720p EWC template options

• Geevs EWC clips should update end times to actual record duration, not file duration

• Geevs 12 frame offset when clip set to start at 00:00:00:00

• Video and Key are offset by 4 frames

• Core consistency errors are coming up during Avid Playback on some AVCi clips where Avid can crash

• Timecode Burn-in display incorrect timecode

• Geevs to update bins database

Autorun

• Autorun will not allow item to be moved or pasted across midnight

• Autorun: Always wait for timed item.

• The status of missing clips in Playlist is not updated when clip goes ONLINE in system.

Failover and DB Switcher

• Failover not maintaining sequence entry order

• Failover Tool/DB manager not working

Standard Client

• Add 'refresh tree' option to searches

• Change 'Mark' button in Standard Client to 'Subclip'

• Standard Client preferences - change timecode source option

• Standard client will not play a Studio MC sequence

• Client 'goto' is broken

5

GEEVS V5.2.1UPGRADE PROCEDURE

• Audio track selection issue in Geevs standard client

• Geevs standard client should not switch ee when loading a clip, sequence or tape

Studio MC

• Removed playback channel from Studio MC Camera List based on Preference selection

• Removed Sequences and Tapes from tree view in Studio MC

• Removed Search from Studio MC

• StudioMC: Timecode offset on second server

Ark

• Update Geevs to work with new Ark interface and notification scheme

Upgrade ProcedureThis upgrade is divided into two parts: an upgrade to the Matrox drivers and an upgrade to the Geevs software. If you are only updating client computers, you do not require Matrox drivers and only have to update the Geevs software.

Server Upgrade

Your Geevs license number remains the same, but for security reasons you should make a backup copy of the xxxxxxxx.license file prior to the upgrade. You will find the license file in the folder C:\Program Data\Geevs\CFG.

Although this update should not alter any database or Geevs configuration data, it is recommended that you record all channel and client settings, and the EditShare setup where applicable.

Note: The update procedure must be implemented in full and in the following order:

• Checking the Matrox Card Model Number Page 7

• Downloading the Software Page 7

• Stopping the Geevs Server Page 8

• Gather Logs Page 9

• Backing Up the Geevs License Page 9

• Uninstalling the Existing Geevs Software Page 9

• Uninstalling the Existing Matrox Drivers Page 11

• Installing the New Matrox Drivers Page 11

• Installing the New Geevs Software Page 13

• Starting the Geevs Server Page 15

• Re-enabling the Avid DNxHD Codec Page 16

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GEEVS V5.2.1UPGRADE PROCEDURE

Client Only Upgrade

Assuming you have already downloaded the Geevs software, the procedure for upgrading each client computer is as follows:

• Uninstalling the Existing Geevs Software Page 9

• Installing the New Geevs Software Page 13

Checking the Matrox Card Model Number

Before performing this upgrade, check the model number of the Matrox card you have. Do the following:

TASK

1 Click the Matrox icon in the Geevs task bar.

2 In the pop-up menu that opens, click on Open X.info.

3 The Matrox X.info window opens.

4 Check that the first tab (circled) contains “X.mio2” in the model name.

5 If the string “X.mio2” is not displayed, contact EditShare Technical Support before proceeding with this update.

Downloading the Software

Download the Matrox driver utilities and Geevs software update as instructed below:

TASK

1 Navigate to the EditShare download web site. At the Login prompt, enter your account name and password. If you are unsure of your account details, contact your regional EditShare Technical Support office (see “Technical Support Information” on page 16).

2 Follow the onscreen prompts to the Geevs 5.2.1 update page. Locate and download the following file called Geevs-Setup-5.2.1.0-r43524.exe.

3 Navigate to the folder where you saved the downloaded the file and double-click the file.

4 The file extracts the Geevs and Matrox update files to a sub-folder called Geevs-Setup-5.2.1.0-r43524.

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GEEVS V5.2.1UPGRADE PROCEDURE

Stopping the Geevs Server

Do the following:

TASK

1 Start Geevs Administrator, right-click on the server to be updated, and click on Properties in the pop-up menu.

2 The Preferences window opens. On the General tab, check that a valid folder is entered in the Temp Media Folder text box.

If no valid folder exists, create a folder (e.g. C:\Temp) on the server and type this location into the Temp Media Folder text box. Click Set.

3 Close Geevs Administrator.

4 Ensure that all Geevs client applications are closed. In some cases, it may be necessary to check that no remote client computers are connected.

5 Stop the Geevs server. To do this, right click on the listener icon in the system tray and select Stop Geevs. .

6 Once the server has shut down, right click on the listener icon again, and select Quit to close the listener.

7 Occasionally, some Geevs processes will continue to run in the background. To check all processes have stopped, run the Windows Task Manager:

a) Right click on an empty part of the task bar and select Start Task Manager.

b) When the Task Manager opens, click on the Processes tab.

c) In the Image Name column, look for any processes called Geevs_xxx, e.g. Geevs_Connect.exe. If a Geevs process is found, highlight it and then click on End Process. Repeat for each entry found.

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GEEVS V5.2.1UPGRADE PROCEDURE

Gather Logs

EditShare recommends that you perform a Gather Logs operation on the server prior to the upgrade. Do the following:

TASK

1 Select Start > All Programs > EditShare > Utils > Gather Geevs Information.

2 A Geevs dialog box opens. Click Yes.

3 The Gather Logs process starts.

4 When all the logs have been collected, all progress messages are cleared from the screen and the log are saved as a .CAB file to the Desktop folder.

Backing Up the Geevs License

Before starting the upgrade, you should make a backup copy of the Geevs license file. Do the following:

TASK

1 Open Microsoft Windows Explorer and navigate to the folder C:\ProgramData\Geevs\Cfg

2 Make a copy of the xxxxxxx.license file to an alternative location, such as the Desktop folder.

Uninstalling the Existing Geevs Software

Once you have stopped the Geevs server and have a backup of the License file, you can now uninstall the existing Geevs server software. You do not have to stop the server if you are uninstalling the software on a client computer.

Do the following:

TASK

1 Navigate to the folder called Geevs-Setup-5.2.1.0-r43524, and double-click on the file Uninstall.bat. If an unsigned Security Warning window opens, click Run.

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GEEVS V5.2.1UPGRADE PROCEDURE

2 A command line window opens:

3 Press any key to start the uninstallation process. The Uninstall Geevs dialog box opens..

4 Untick the boxes Delete the database and Remove ALL EditShare registry entries.

5 Tick the Keep the license and configuration box. Click OK.

6 A message box displays, warning that the Geevs server and all client software will be removed. Click Yes.

7 Once the uninstallation process has completed, a notification message displays. Click OK to close.

8 Delete the folder C:\Program Files\EditShare\Geevs as instructed.

9 Press any key to close the command line window.

10 If you are upgrading a server, you can now uninstall the Matrox DSX drivers (page 11). If you are upgrading a client computer, you can now install the updated Geevs software (page 13).

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GEEVS V5.2.1UPGRADE PROCEDURE

Uninstalling the Existing Matrox Drivers

The existing Matrox drivers must be uninstalled before installing the new drivers and Geevs software. Do the following:

TASK

1 Click START>All Programs>Matrox DSX.Utils>Uninstall Matrox DSX Utils {Version Number}.

2 A dialog box opens, warning that the Matrox DSX utilities are about to be deleted. Click Next.

3 The uninstall process starts. When the process has completed, a message box opens confirming the Matrox drivers have been uninstalled. Click OK to close the box.

Installing the New Matrox Drivers

The Matrox update must be performed before installing the new Geevs software. Do the following:

TASK

1 In the Geevs-Setup-5.2.1.0-r43524 folder, open the sub-folder called Matrox 800148_SP3.

2 Unpack the file DSX.Utils.zip. Double-click on the file called DSX.Utils.exe to start the installation of the new drivers. If a Security Warning message displays, and it is signed by Matrox Corporation, click Run.

3 The installer initializes and, after a delay, the Matrox welcome dialog box opens:

4 Click Next. You are then asked to accept the License Agreement.

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GEEVS V5.2.1UPGRADE PROCEDURE

5 Accept the License Agreement by clicking Yes. A new dialog box opens, prompting you for the location where the drivers are to be installed.

6 Accept the default folder location suggested and click Next. You are then prompted for the location for the program shortcuts.

7 Accept the default location and click Next. The installer displays a confirmation message that it has all the information necessary to proceed with the installation.

8 Click Next. The installer starts updating the drivers and software. During the driver installation section, you may receive a Windows security dialog box::

9 Tick the box next to Always trust software from Matrox Electronic Systems, and then click Install. Once software installation is complete, a confirmation message displays.

12

GEEVS V5.2.1UPGRADE PROCEDURE

10 Click OK. The Matrox card firmware should now update. DO NOT switch off power during this process at it may cause irreversible damage to the card.

Once the firmware update has completed, you will be prompted to reboot the system.

11 Click OK to initiate the shutdown. When the system has restarted, the Matrox update is complete. You are now ready to install the new Geevs software.

Installing the New Geevs Software

Note: Depending on your system setup, there may be some differences in appearance between the screens you see and those shown below:

The Geevs software update is installed as follows:

TASK

1 Open Windows Explorer and navigate to the Geevs-Setup-5.2.1.0-r43524 folder.

2 Double-click on the file Geevs-Setup-5.2.1.0-r43524.exe to start the installation of the new server software.

3 If an unsigned Security Warning message displays, click Run.

4 The installer runs a check on your system and then displays a status report..

a) If you are upgrading a server, and your system is confirmed as compatible, click the Next button.

b) If you are upgrading a client computer, ignore the compatibility message and select Only Install Clients. Click the Next button.

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GEEVS V5.2.1UPGRADE PROCEDURE

5 You are then prompted to confirm the folders locations for the installation.

Note: The example shown above defaults to the storage path for the Temporary Media Folder. If you do not have storage this path will be different. If you are upgrading a client computer, this option will not display.

6 Use the default folder paths offered by the installer, and click Next to continue. You are then prompted to specify the options you require:

a) Server upgrade: Tick the boxes for the options you require. If you are unsure which options you require, contact your regional EditShare Technical Support office.

b) Client upgrade: Tick the Install Geevs Administrator box if you require this application on the client computer.

7 Click Next. A progress bar displays while the Geevs software installs.

8 During the installation process, you may be asked if you want to generate a license. Select No, because there is already a license for your software...

9 During the installation process, you may also be asked if you want to update the EditShare and Bins databases. Click Yes if you see these messages.

14

GEEVS V5.2.1UPGRADE PROCEDURE

10 When the software has installed, a confirmation message displays:

11 Click OK.

Starting the Geevs Server

You can now start the Geevs server to confirm it is running correctly.

TASK

1 Right click on the listener icon in the system tray and select Start Geevs. .

2 Once the server has started, right click on the server icon, and select Preferences.

3 Check the General, Channels, and System Setup tabs to confirm that the Preferences selection are unchanged. If relevant, check the EditShare Setup tab.

Make configuration changes to the Geevs server, if necessary. Refer to the EditShare Geevs Administrator and Database Guide.

4 Start a Client session and check that the expected client functions are available.

15

Re-enabling the Avid DNxHD Codec

If you wish to continue using the Avid DNxHD codec with Geevs, you must have the codec re-enabled. Please email your regional EditShare Technical Support office for further details.

Put “Re-enabling Avid DNxHD Codec” in the subject line of your email and, in the message body, the serial numbers of ALL Geevs servers that require the codec re-enabling. Without the required serial numbers, EditShare will not be able to re-enable your codec.

The contact details for Technical Support are shown below.

Technical Support InformationIf you require assistance not addressed in our documentation, and you have purchased a support agreement, contact EditShare Technical Support. Have the exact version number of your Geevs implementation ready as well as your support agreement number.

EditShare strongly recommends that you purchase a support agreement. If you do not have a support agreement, a per-incident rate may be available.

For Europe, the Middle East, and Africa, contact support@editshare.co.uk

For the Americas, contact support@editshare.com

For Asia and the Pacific, contact support@editshare.com.au

TP-00105-01