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GDS Ticketing Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC) Codes SAN Notification Document

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Page 1: GDS Ticketing Industry Mandate for Alphanumeric · PDF fileGDS Ticketing – Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC) Codes SAN Notification Document . Page: 2 ... 5.5.2

GDS Ticketing – Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC)

Codes

SAN Notification Document

Page 2: GDS Ticketing Industry Mandate for Alphanumeric · PDF fileGDS Ticketing – Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC) Codes SAN Notification Document . Page: 2 ... 5.5.2

Page: 2 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

16th February 2012

1 Table of Contents 2 Overview.......................................................................................................................................... 4

3 XT Tax Breakdown ............................................................................................................................ 5

4 Error Message Updates .................................................................................................................... 6

4.1 RFND & WETRR Mask Error Response .......................................................................................6

4.2 ARC & BSP Miscellaneous Documents .......................................................................................7

5 Alphanumeric Tax Examples ............................................................................................................. 8

5.1 Pricing and PQ Storage .............................................................................................................8

5.1.1 Auto PQ ............................................................................................................................ 8

5.1.2 Alphanumeric Tax code stored in PQ ................................................................................. 8

5.1.3 Tax Exempt (TE) ................................................................................................................ 9

5.1.4 Tax Override (TX) .............................................................................................................. 9

5.1.5 Equivalent Amount Qualifier (E/) ...................................................................................... 9

5.2 Original Ticket Issue ................................................................................................................ 10

5.2.1 Ticket Issuance ................................................................................................................ 10

5.2.2 Ticket Issuance (Including TFC Code) ............................................................................... 11

5.3 Phase IV.................................................................................................................................. 15

5.3.1 Phase IV – Auto Creation................................................................................................. 15

5.3.2 Phase IV – Mask Creation ................................................................................................ 16

5.3.3 Phase IV Linear Entries .................................................................................................... 17

5.4 Linear Exchange Ticketing ....................................................................................................... 18

5.5 Manual Refunds ..................................................................................................................... 19

5.5.1 RFND Mask (Auto Refunds) ............................................................................................. 19

5.5.2 WETRR (E-Ticket Refunds) .............................................................................................. 20

5.6 Miscellaneous Documents ...................................................................................................... 22

5.6.1 ARC MCO ........................................................................................................................ 22

5.6.2 ARC TOR ......................................................................................................................... 23

5.6.3 BSP vMCO & Direct Ticketing vMCO ................................................................................ 24

Page 3: GDS Ticketing Industry Mandate for Alphanumeric · PDF fileGDS Ticketing – Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC) Codes SAN Notification Document . Page: 2 ... 5.5.2

Page: 3 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.7 Automated Refund and Exchanges ......................................................................................... 25

5.7.1 Exchange Masks .............................................................................................................. 25

5.7.2 Refund Masks ................................................................................................................. 26

5.7.3 PQR Display .................................................................................................................... 27

5.8 IUR ......................................................................................................................................... 28

5.8.1 M6 – Passenger Fare Calculation Data Record ................................................................. 28

Page 4: GDS Ticketing Industry Mandate for Alphanumeric · PDF fileGDS Ticketing – Industry Mandate for Alphanumeric Tax/Fee/Charge (TFC) Codes SAN Notification Document . Page: 2 ... 5.5.2

Page: 4 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

2 Overview

In 2012, IATA will introduce a new tax code format to include combinations of alphanumeric values in

addition to the current alpha/alpha codes. Industry mandated alphanumeric taxes impact all products

and services that utilize Sabre air pricing, ticketing and fulfilment solutions and processes.

The industry expects to use up the remaining alpha/alpha codes sometime in 2012. Once the remaining

alpha/alpha codes have depleted then the new alphanumeric tax codes will be assigned per IATA

Passenger Services Resolution 728 Para 4.2.1 Format for Code Assignment.

Sabre Travel Network pricing, ticketing and tax related functional changes are targeted for a global

release on June 5, 2012. It is not know when the first alphanumeric codes will be assigned; therefore

these functional changes may not be immediately evident upon implementation.

The format of the new “alphanumeric” tax codes will be as follows:

1st Character = Alpha (A-Z)

2nd Character = Numeric (0-9)

For example:-

A9, B0, Z1

These changes extend to the following ticketing products.

Ticket Issuance

Automated Refund & Exchanges

Invoice & Itinerary

IUR

Changes will be made to facilitate the entry, storage and processing of “alphanumeric” codes in string

entries, masks, printed output and any associated displays.

Similarly, these changes will be extended to all data related products such as MDRs and IURs.

Please note that any applications/processes consuming ticketing data must ensure that provision has

been made to consume and process alphanumeric codes.

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Page: 5 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

3 XT Tax Breakdown

The format of the “XT Tax Breakdown” will remain unchanged with the introduction of

alphanumeric taxes, fees and charges (TFCs).

The XT Breakdown is present in the IUR for all transactions which have more than 3 taxes. The XT

Breakdown is also present on tickets and supporting documents for those carriers that do not

currently accept a tax breakdown.

When reading an XT breakdown please note that taxes with alpha/alpha and alphanumeric codes

will be strung together. In order to read the XT breakdown and separate each tax out individually,

always assume that the first character of a tax value is a “numeric” and that the penultimate

character in a tax value will always be an “alpha” and that the final character of the tax value will be

another “alpha” or a “numeric”.

Please refer to the following example which depicts multiple taxes in an XT Breakdown and a

colour-coded depiction of where each tax starts and finishes.

SABRE TEST FARE/NOT VALID FOR GENERAL SALE

REK FI LON1691.34CIF BA NYC Q173.09AA ORL M8980.44 F1JB/CAV NUC

10844.87END ROE118.84 XT120.00GB44.40Y114.20I53.70Z010.30US3.

50Y84.40XY3.20XA1.60A5

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Page: 6 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

4 Error Message Updates The following error messages will be updated as a part of the introduction of alphanumeric taxes,

fees and charges (TFCs).

4.1 RFND & WETRR Mask Error Response

When using RFND (for manual refunds) or using WETRR (for partial refund) and an incorrect tax

code is entered into the “Ticket Refund Screen Two” and “Ticket Refund Screen Three” mask, the

following message will be returned.

VERIFY AND REENTER VALID TAX CODE

Please see example below for further detail.

RF TICKET REFUND SCREEN TWO RESET AND CLEAR TO EXIT

REFUND FOR TICKET NUMBER 0011234567890

ORIGINAL COMMISSION PERCENT KP ____1 OR AMOUNT K ________

CURRENCY CODE GBP

BASE/EQUIVALENT FARE __100.00

LESS FARE USED ________

UNUSED TAX AMOUNT ____5.00 GB TAX CODE

UNUSED TAX AMOUNT ____6.00 HJ TAX CODE

UNUSED TAX AMOUNT ____7.00 1G TAX CODE

PENALTY OR CANCELLATION FEE ________ IF APPLICABLE

COMMISSION ON PENALTY/CANCEL FEE KP _____ OR AMOUNT K _______

OPTIONAL NET REMIT AND TOUR CODE DATA NET FARE ________

SELLING FARE ________ TOUR CODE _______________ X IF NET _

SATELLITE TICKET PRINTING IATA NUMBER ________

REFUND AUTHORIZATION CODE ______________

_ P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

VERIFY AND REENTER VALID TAX CODE

RF TICKET REFUND SCREEN TWO RESET AND CLEAR TO EXIT

REFUND FOR TICKET NUMBER 0012773807328

ORIGINAL COMMISSION PERCENT KP _____ OR AMOUNT K __375.00

CURRENCY CODE GBP

BASE/EQUIVALENT FARE 3750.00

LESS FARE USED _1000.00

UNUSED TAX AMOUNT ___10.00 7G TAX CODE

UNUSED TAX AMOUNT ________ __ TAX CODE

UNUSED TAX AMOUNT ________ __ TAX CODE

PENALTY OR CANCELLATION FEE ________ IF APPLICABLE

COMMISSION ON PENALTY/CANCEL FEE KP _____ OR AMOUNT K _______

OPTIONAL NET REMIT AND TOUR CODE DATA NET FARE ________

SELLING FARE ________ TOUR CODE _______________ X IF NET _

SATELLITE TICKET PRINTING IATA NUMBER ________

REFUND AUTHORIZATION CODE C0014HWBUNGFNT

_ P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

VERIFY AND REENTER VALID TAX CODE

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Page: 7 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

RF TICKET REFUND SCREEN THREE RESET AND CLEAR TO EXIT

BREAKDOWN OF XF AND OR XT TAXES

REFUND FOR TICKET NUMBER 0011234567890

TOTAL UNUSED XT TAX AMOUNT GBP 7.00

ENTER XT TAX BREAKDOWN

TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE

____2.00 GG ____5.00 7K ________ __

________ __ ________ __ ________ __

________ __ ________ __ ________ __

ENTER PASSENGER FACILITY CHARGES XF BREAKDOWN

AIRPORT ___ AMOUNT _____ AIRPORT ___ AMOUNT _____

AIRPORT ___ AMOUNT _____ AIRPORT ___ AMOUNT _____

**ENTER PFC AMOUNT - EX. 4.50**

_ P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

VERIFY AND REENTER VALID TAX CODE

4.2 ARC & BSP Miscellaneous Documents

When using the “XT Breakdown” masks in ARC MISC 1 and 3, BSP MISC 6 and Direct Ticketing

MISC 7 masks, the following message will be returned.

INVALID TAX CODE IN TAX 1

Please see example below for further detail.

MISC - XT/XF RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE

FOR XF TAX, INDICATE AIRPORT AND CODE IN PFC FIELDS. IF XT TAX

INCLUDES XF TAX, INPUT TOTAL XF TAX IN XT TAX BREAKDOWN ALSO.

XT TAX BREAKDOWN - FARE 523.38 TAX 290.38 TOTAL 813.76

AMOUNT TAX CODE AMOUNT TAX CODE AMOUNT TAX CODE

< 290.38> <1H> < > < > < > < >

< > < > < > < > < > < >

< > < > < > < > < > < >

US PSGR FACILITY CHARGES **PFC**

AIRPORT1< > AMT< > AIRPORT2< > AMT< >

AIRPORT3< > AMT< > AIRPORT4< > AMT< >

INVALID TAX CODE IN TAX 1

< >X TO DISPLAY PREVIOUS MASK

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Page: 8 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5 Alphanumeric Tax Examples

5.1 Pricing and PQ Storage

The following are a series of non-exhaustive examples of Pricing and PQ storage entries and associated

displays that include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration

purposes only.

5.1.1 Auto PQ

WP«

BASE FARE EQUIV AMT TAXES TOTAL

1- USD924.00 GBP585.00 108.80XT GBP693.80ADT

XT 76.00YQ 2.40BD 16.30UT 4.10OW

1.90C9 8.10BH

924.00 585.00 108.80 693.80TTL

ADT-01 YRGULFBD

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC924.00

END ROE1.00

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BANGLADESH

VALIDATING CARRIER - GF

5.1.2 Alphanumeric Tax code stored in PQ

PQ«

PRICE QUOTE RECORD RETAINED

FARE NOT GUARANTEED UNTIL TICKETED

PQ 1

BASE FARE EQUIV AMT TAXES TOTAL

USD924.00 GBP585.00 108.80XT GBP693.80ADT

XT 76.00YQ 2.40BD 16.30UT 4.10OW

1.90C9 8.10BH

ADT-01 YRGULFBD

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC924.00END R

OE1.00

VALIDATING CARRIER - GF

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BANGLADESH

01 O DAC GF 251Y 22FEB 515A YRGULFBD 22FEB22FEB30K

02 O BAH GF 248Y 03MAR 1130A YRGULFBD 03MAR03MAR30K

DAC

VALIDATING CARRIER-GF

NH01 NH01 *ASL 0005/12JAN PRICE-SYS

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Page: 9 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.1.3 Tax Exempt (TE)

WPTE-H1«

BASE FARE TAXES TOTAL

1- GBP792.00 59.13XT GBP851.13ADT

XT TE 30.63UB 12.00GB 16.50YQ

792.00 59.13 851.13TTL

ADT-01 YIF

LON BA IST1240.62YIF NUC1240.62END ROE0.638387

VALIDATING CARRIER - BA

FORM OF PAYMENT FEES PER TICKET MAY APPLY

MAXIMUM AMOUNT PER PASSENGER - 4.50

AIR EXTRAS AVAILABLE - SEE WP*AE

5.1.4 Tax Override (TX)

WPTX3.50H1/34.45X2«

BASE FARE TAXES TOTAL

1- GBP792.00 37.95XT GBP829.95ADT

XT 3.50H1 34.45X2

792.00 37.95 829.95TTL

ADT-01 YIF

LON BA IST1240.62YIF NUC1240.62END ROE0.638387

VALIDATING CARRIER - BA

FORM OF PAYMENT FEES PER TICKET MAY APPLY

MAXIMUM AMOUNT PER PASSENGER - 4.50

AIR EXTRAS AVAILABLE - SEE WP*AE

5.1.5 Equivalent Amount Qualifier (E/)

WPE/GBP900.00/10.00B5/15.00G7«

BASE FARE EQUIV AMT TAXES TOTAL

1- BHD462.000 GBP746.00 25.00XT GBP771.00ADT

XT 10.00B5 15.00G7

462.000 746.00 25.00 771.00TTL

ADT-01 YLOGF1BH

BAH GF LON1228.39YLOGF1BH NUC1228.39END ROE0.3761

VALID ON GF ONLY

VALIDATING CARRIER - GF

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Page: 10 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.2 Original Ticket Issue

The following are a series of non-exhaustive examples of Original Ticket Issuance and associated displays

that include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration purposes

only.

5.2.1 Ticket Issuance

Ticket Entry/Response

W‡PQ1‡FCA‡AGF‡KP3«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

OK 695.10

ETR MESSAGE PROCESSED

OK 6.6

Sabre Ticket Database Display

WTDB*2«

SABRE TICKET RECORD

CUST:1234567890 PNR:ETSIKZ

TKT:0723589837004 ISSUED:13FEB2012LHR PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP:CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 3.20C9 TAX 1.90G9

TAX 8.10BH

TOTAL GBP697.00 EQUIV FARE PD GBP585.00

COMM: 17.55

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BA

NGLADESH

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT16.30UT4.10OW3.20C91.90G98.10 BH

Carrier Electronic Ticket Display

WETR*2«

ELECTRONIC TICKET RECORD

INV: CUST:1234567890 PNR:ETSIKZ

TKT:0723589837004 ISSUED:13FEB12 PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

NON END/VALID ON GF ONLY/VLDON GF BY BUS/WITHIN BANGLADESH

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 3.20C9 TAX 1.90G9

TAX 8.10BH

TOTAL GBP697.00 EQUIV FARE PD GBP585.00

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT16.30UT4.10OW3.20C91.90G98.10 BH

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Page: 11 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.2.2 Ticket Issuance (Including TFC Code)

The ticket issue request can include alphanumeric TFC codes in a number of its secondary action codes.

Each of these secondary action codes will now accept entry of an alphanumeric TFC.

TX Tax Override

TE Tax Exempt

FMP Multiple Form of Payment

E/ Equivalent Amount (Pricing and Ticketing)

5.2.2.1 Tax Exempt (TE)

W‡FCA‡AGF‡KP3‡TE-C9«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

OK 691.90

ETR MESSAGE PROCESSED

OK 6.6

Sabre Ticket Database Display WTDB*5«

SABRE TICKET RECORD

CUST:1234567890 PNR:ETSIKZ

TKT:0723589837007 ISSUED:13FEB2012LHR PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP:CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 1.90G9 TAX 8.10BH

TAX EXEMPT C9

TOTAL GBP693.80 EQUIV FARE PD GBP585.00

COMM: 17.55

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BA

NGLADESH

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT EXEMPT C916.30UT4.10OW1.90G9 8.10BH

Carrier Electronic Ticket Display ELECTRONIC TICKET RECORD

INV: CUST:1234567890 PNR:ETSIKZ

TKT:0723589837007 ISSUED:13FEB12 PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

NON END/VALID ON GF ONLY/VLDON GF BY BUS/WITHIN BANGLADESH

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 1.90G9 TAX 8.10BH

TAX EXEMPT C9

TOTAL GBP693.80 EQUIV FARE PD GBP585.00

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT EXEMPT C916.30UT4.10OW1.90G9 8.10BH

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Page: 12 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.2.2.2 Tax Override (TX)

W‡FCA‡AGF‡KP3‡TX8.50A1/30.40B2«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

OK 623.90

ETR MESSAGE PROCESSED

OK 6.6

Sabre Ticket Database Display

SABRE TICKET RECORD

CUST:1234567890 PNR:ETSIKZ

TKT:0723589837008 ISSUED:13FEB2012LHR PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP:CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

FARE USD924.00 TAX 8.50A1 TAX 30.40B2

TOTAL GBP623.90 EQUIV FARE PD GBP585.00

COMM: 17.55

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BA

NGLADESH

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00

Carrier Electronic Ticket Display

ELECTRONIC TICKET RECORD

INV: CUST:1234567890 PNR:ETSIKZ

TKT:0723589837008 ISSUED:13FEB12 PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

NON END/VALID ON GF ONLY/VLDON GF BY BUS/WITHIN BANGLADESH

FARE USD924.00 TAX 8.50A1 TAX 30.40B2

TOTAL GBP623.90 EQUIV FARE PD GBP585.00

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00

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Page: 13 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.2.2.3 Multiple FOP Qualifier (FMP)

W‡FMP*AX371234567890120/1212*CK/320.00/3.20C9‡KP2‡AGF«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

* CREDIT VERIFICATION IN PROGRESS

OK 695.10 201468

ETR MESSAGE PROCESSED

OK 6.6

Sabre Ticket Database Display

SABRE TICKET RECORD

CUST:1234567890 PNR:ETSIKZ

TKT:0723589837009 ISSUED:13FEB2012LHR PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP1:AXXXXXXXXXXXX0120*XXXX/004582 C

FOP2:CHECK

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 3.20C9 TAX 1.90G9

TAX 8.10BH

TOTAL GBP697.00 EQUIV FARE PD GBP585.00

COMM: 11.70

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BA

NGLADESH

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT16.30UT4.10OW3.20C91.90G98.10 BH

Carrier Electronic Ticket Display

ELECTRONIC TICKET RECORD

INV: CUST:1234567890 PNR:ETSIKZ

TKT:0723589837009 ISSUED:13FEB12 PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP1:AXXXXXXXXXXXX0120*XXXX /004582 S

FOP2:CHECK

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

NON END/VALID ON GF ONLY/VLDON GF BY BUS/WITHIN BANGLADESH

FARE USD924.00 TAX 76.00YQ TAX 2.40BD TAX 16.30UT

TAX 4.10OW TAX 3.20C9 TAX 1.90G9

TAX 8.10BH

TOTAL GBP697.00 EQUIV FARE PD GBP585.00

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00 XT16.30UT4.10OW3.20C91.90G98.10 BH

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Page: 14 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.2.2.4 Equivalent Amount Qualifier (E/)

W‡FCA‡AGF‡KP3‡E/GBP900.00/10.00X5/15.00K9«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

OK 925.00

ETR MESSAGE PROCESSED

OK 6.6

Sabre Ticket Database Display

SABRE TICKET RECORD

CUST:1234567890 PNR:ETSIKZ

TKT:0723589837010 ISSUED:13FEB2012LHR PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP:CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

FARE USD924.00 TAX 10.00X5 TAX 15.00K9

TOTAL GBP925.00 EQUIV FARE PD GBP900.00

COMM: .18

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BA

NGLADESH

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00

Carrier Electronic Ticket Display

ELECTRONIC TICKET RECORD

INV: CUST:1234567890 PNR:ETSIKZ

TKT:0723589837010 ISSUED:13FEB12 PCC:NH01 IATA:91214686

NAME:DEMO/AUTOPRICING MR

FOP: CASH

CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT

1 GF 251 Y 15FEB DACBAH 515A OK YRGULFBD OPEN

2 GF 248 Y 25FEB BAHDAC 1130A OK YRGULFBD OPEN

NON END/VALID ON GF ONLY/VLDON GF BY BUS/WITHIN BANGLADESH

FARE USD924.00 TAX 10.00X5 TAX 15.00K9

TOTAL GBP925.00 EQUIV FARE PD GBP900.00

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC 924.00END RO

E1.00

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Page: 15 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.3 Phase IV

The following are a series of non-exhaustive examples of Phase IV creation and associated displays that

include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration purposes only.

5.3.1 Phase IV – Auto Creation

WP«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

BASE FARE EQUIV AMT TAXES TOTAL

1- USD924.00 GBP585.00 112.00XT GBP697.00

XT 76.00YQ 2.40BD 16.30UT 4.10OW

3.20C9 1.90G9 8.10BH

924.00 585.00 112.00 697.00

ADT-01 YRGULFBD

DAC GF BAH462.00YRGULFBD GF DAC462.00YRGULFBD NUC924.00

END ROE1.00

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BANGLADESH

VALIDATING CARRIER - GF

WD«

PRICING SEARCH IN PROGRESS - PLEASE WAIT

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BANGLADES

TA-ADT-C

1 O DAC GF 251Y 15FEB 515A OK YRGULFBD 15FEB15FEB

2 O BAH GF 248Y 25FEB 1130A OK YRGULFBD 25FEB25FEB

DAC

USD 924.00 DAC GF BAH462.00YRGULFBD GF DAC462.00YRG

112.00XT ULFBD NUC924.00END ROE1.00

XT 76.00YQ 2.40BD 16.30UT 4.10OW 3.20C9

GBP 697.00 1.90G9 8.10BH

GBP 585.00

NH01 HDQ*RBJ 13FEB 0849

**W«

NON END/VALID ON GF ONLY/VLD ON GF BY BUS/WITHIN BANGLADES

TA-ADT-C

1 O DAC GF 251Y 15FEB 515A OK YRGULFBD 15FEB15FEB

2 O BAH GF 248Y 25FEB 1130A OK YRGULFBD 25FEB25FEB

DAC

USD 924.00 DAC GF BAH462.00YRGULFBD GF DAC462.00YRG

112.00XT ULFBD NUC924.00END ROE1.00

XT 76.00YQ 2.40BD 16.30UT 4.10OW 3.20C9

GBP 697.00 1.90G9 8.10BH

GBP 585.00

NH01 HDQ*RBJ 13FEB 0849

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Page: 16 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.3.2 Phase IV – Mask Creation

The Phase IV mask process will now permit entry of alphanumeric taxes, fees and charge (TFCs).

Initial Phase IV Mask (less than 6 taxes)

WI - PHASE IV FARE AMOUNT MASK - DEPRESS ENTER TO CONTINUE OR

RESET AND CLEAR TO RETURN TO PNR.

TKT RECORD NBR <1 > ENTER CITY CODES TO OVERRIDE

PASSENGER TYPE ADT ORIGIN/DESTINATION <LHR><LHR>

ENDORSEMENT ENTER X IF SUBJ GOVT APRVL < >

< >

BASE FARE - CURRENCY CODE/AMOUNT <GBP><749.34 >

INTL EQUIV CURRENCY/AMOUNT < >< > IF APPLICABLE

TAX AMOUNT/CODE 1 <17.48 ><C1>TAX AMOUNT/CODE 2 <34.45 ><G8>

TAX AMOUNT/CODE 3 <29.93 ><H1>TAX AMOUNT/CODE 4 <52.20 ><O0>

TAX AMOUNT/CODE 5 <10.23 ><G2>TAX AMOUNT/CODE 6 <24.32 ><R3>

ENTER X IF MORE THAN 6 TAXES < >IF ALL TAXES EXEMPT ENTER X< >

COMMISSION PCT <1 > TOUR CODE < >

OR AMT < >

Phase IV Tax Mask (more than 6 taxes)

WI-PHASE 4 FARE AMT MASK-PRESS ENTER TO CONTINUE / ESC TO CLEAR

TKT RECORD NBR <1 >

TAX AMOUNT/CODE <16.75 ><H4>TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

TAX AMOUNT/CODE < >< >TAX AMOUNT/CODE < >< >

X< >IF MORE TAXES

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Page: 17 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.3.3 Phase IV Linear Entries

The following are a series of non-exhaustive examples of linear Phase IV creation entries that

include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration

purposes only.

Adding an alphanumeric tax

W‡I1‡YGBP657.34/14.35A1/20.78B2/9.32C3/11.98D4/29.55E5/16.40F6

OK

Adding an alphanumeric tax for an Exchange Phase 4

W‡I‡Y*E/GBP762.45/5.43G7/10.37L0/8.32U4/22.02J2/18.33D9/5.30S9

OK

Alphanumeric Tax in XT Expansion

W‡I‡YBRL100.00/10.00A1/10.00B2/10.00XT«

OK

NEED TAX BREAKDOWN IN FARE CALCULATION 1

W‡I‡CGIG AA GRU100.00 END XT5.00Y65.00T9«

OK

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Page: 18 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.4 Linear Exchange Ticketing

The following are a series of non-exhaustive examples of linear exchange ticketing entries that

include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration purposes

only.

ARC

W‡ET0018725323328/A/06JAN12DFW‡FA/CCA/541.00/10.00A1/34.12B5*EFCA‡AAA‡N1.1

PRICING SEARCH IN PROGRESS - PLEASE WAIT

OK 3625.76

ETR EXCHANGE PROCESSED-REA ISSUED

OK 6.6

BSP Canada

Including examples of the “FA” and “TU” qualifiers.

W‡ET0723581399405/12/06JAN12YYZ‡FA/CCA/50.00/15.89A1/52.50XT*EFC

A‡KP2‡AGF‡TU/15.89A1/32.32B3/20.18M9

PRICING SEARCH IN PROGRESS - PLEASE WAIT

TELETYPE REQUEST PENDING

OK 2245.38

ETR EXCHANGE PROCESSED-REA ISSUED

OK 6.6

BSP (Rest of the World)

W‡ET1253588439582/1//06JAN12GIG/57826274‡FA/CCA/100.00/10.00A1/20.00S9/30.00G1*EFCA‡ABA

PRICING SEARCH IN PROGRESS - PLEASE WAIT

TELETYPE REQUEST PENDING

OK 3108.03

ETR EXCHANGE PROCESSED-REA ISSUED

OK 6.6

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Page: 19 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.5 Manual Refunds

The following are a series of non-exhaustive examples of refund masks entries that include

alphanumeric taxes, fees and charges (TFCs). These examples are for illustration purposes only.

5.5.1 RFND Mask (Auto Refunds)

RFND Screen Two

RF TICKET REFUND SCREEN TWO RESET AND CLEAR TO EXIT

REFUND FOR TICKET NUMBER 9572704003212

ORIGINAL COMMISSION PERCENT KP<0 > OR AMOUNT K< >

CURRENCY CODE <BRL>

BASE/EQUIVALENT FARE <321.00 >

LESS FARE USED < >

UNUSED TAX AMOUNT <53.45 > <X1> TAX CODE

UNUSED TAX AMOUNT <23.98 > <H3> TAX CODE

UNUSED TAX AMOUNT <63.32 > <U9> TAX CODE

PENALTY OR CANCELLATION FEE < > IF APPLICABLE

COMMISSION ON PENALTY/CANCEL FEE KP< > OR AMOUNT K< >

OPTIONAL NET REMIT AND TOUR CODE DATA NET FARE < >

SELLING FARE < > TOUR CODE < > X IF NET< >

SATELLITE TICKET PRINTING IATA NUMBER < >

REFUND AUTHORIZATION CODE < >

< > P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

RFND Screen Three (Refund XT breakdown)

RF TICKET REFUND SCREEN THREE RESET AND CLEAR TO EXIT

BREAKDOWN OF XF AND OR XT TAXES

REFUND FOR TICKET NUMBER 9572704003212

TOTAL UNUSED XT TAX AMOUNT BRL 25.40

ENTER XT TAX BREAKDOWN

TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE

<7.40 > <H2> <10.00 > <JU> <3.00 > <H7>

<5.00 > <W1> < > < > < > < >

< > < > < > < > < > < >

ENTER PASSENGER FACILITY CHARGES XF BREAKDOWN

AIRPORT< > AMOUNT< > AIRPORT< > AMOUNT< >

AIRPORT< > AMOUNT< > AIRPORT< > AMOUNT< >

**ENTER PFC AMOUNT - EX. 4.50**

< > P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

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Page: 20 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

RFND Screen Four (Refund Value)

RF TICKET REFUND SCREEN FOUR RESET AND CLEAR TO EXIT

REFUND SUMMARY

REFUND FOR TICKET NUMBER 9572704003212

BASE/EQUIVALENT FARE 500.00

LESS FARE USED

UNUSED TAX AMOUNT 34.23 H5 TAX CODE

UNUSED TAX AMOUNT 30.90 U3 TAX CODE

UNUSED TAX AMOUNT 25.40 XT TAX CODE

LESS PENALTY OR CANCELLATION FEE

TOTAL REFUND AMOUNT BRL 590.53

REFUND FORM OF PAYMENT

CC CODE CC NUMBER CC AMOUNT CASH/OTHER AMOUNT

< > < > < > <590.53 >

ACCOUNTING LINE DATA INVOICE NUMBER < >

DK NUMBER <0123456789> DOMESTIC VAT TAX < >

FREE TEXT < >

< > P-PREVIOUS SCREEN PRESS ENTER TO PROCESS THE REFUND

REFUND TRANSACTION PROCESSED

5.5.2 WETRR (E-Ticket Refunds)

WETRR Screen Two

RF TICKET REFUND SCREEN TWO RESET AND CLEAR TO EXIT

REFUND FOR TICKET NUMBER 0723589328194

ORIGINAL COMMISSION PERCENT KP< > OR AMOUNT K< 34.41>

CURRENCY CODE GBP

BASE/EQUIVALENT FARE 1147.00

LESS FARE USED <359.45 >

UNUSED TAX AMOUNT <10.00 > <A1> TAX CODE

UNUSED TAX AMOUNT <30.00 > <BE> TAX CODE

UNUSED TAX AMOUNT <34.22 > <XT> TAX CODE

PENALTY OR CANCELLATION FEE < > IF APPLICABLE

COMMISSION ON PENALTY/CANCEL FEE KP< > OR AMOUNT K< >

OPTIONAL NET REMIT AND TOUR CODE DATA NET FARE < >

SELLING FARE < > TOUR CODE < > X IF NET< >

SATELLITE TICKET PRINTING IATA NUMBER < >

REFUND AUTHORIZATION CODE C0721Y8GYSDGKC

< > P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

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Page: 21 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

WETRR Screen Three (XT breakdown)

RF TICKET REFUND SCREEN THREE RESET AND CLEAR TO EXIT

BREAKDOWN OF XF AND OR XT TAXES

REFUND FOR TICKET NUMBER 0723589328194

TOTAL UNUSED XT TAX AMOUNT BHD 34.22

ENTER XT TAX BREAKDOWN

TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE TAX AMOUNT TAX CODE

< 2.22> <G4> < 2.00> <HT> <30.00 > <G0>

< > < > < > < > < > < >

< > < > < > < > < > < >

ENTER PASSENGER FACILITY CHARGES XF BREAKDOWN

AIRPORT< > AMOUNT< > AIRPORT< > AMOUNT< >

AIRPORT< > AMOUNT< > AIRPORT< > AMOUNT< >

**ENTER PFC AMOUNT - EX. 4.50**

< > P-PREVIOUS SCREEN PRESS ENTER TO CONTINUE

RFND Screen Four (Refund Value)

RF TICKET REFUND SCREEN FOUR RESET AND CLEAR TO EXIT

REFUND SUMMARY

REFUND FOR TICKET NUMBER 0723589328194

BASE/EQUIVALENT FARE 1147.00

LESS FARE USED 359.45

UNUSED TAX AMOUNT 10.00 A1 TAX CODE

UNUSED TAX AMOUNT 30.00 BE TAX CODE

UNUSED TAX AMOUNT 34.22 XT TAX CODE

LESS PENALTY OR CANCELLATION FEE

TOTAL REFUND AMOUNT GBP 861.77

REFUND FORM OF PAYMENT

CC CODE CC NUMBER CC AMOUNT CASH/OTHER AMOUNT

< > < > < > <861.77 >

ACCOUNTING LINE DATA INVOICE NUMBER < >

DK NUMBER <0123456789> DOMESTIC VAT TAX < >

FREE TEXT < >

< > P-PREVIOUS SCREEN PRESS ENTER TO PROCESS THE REFUND

REFUND TRANSACTION PROCESSED

REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR

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Page: 22 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.6 Miscellaneous Documents

The following are a series of non-exhaustive examples of miscellaneous document masks that

include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration purposes

only.

5.6.1 ARC MCO

ARC MCO Value Mask

MISC - MCO RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - ENTER WHEN COMPLETE - SABRE WILL TOTAL

CURRENCY

CODE

AMOUNT <USD> < 3460.25>

EQUIVALENT AMT PAID < > < >

RATE OF EXCHANGE < > TAX CODE

TAX < 45.93> <H1>

TOTAL

COMMISSION PERCENTAGE < > OR AMOUNT < >

< >X TO DISPLAY PREVIOUS MASK

ARC MCO XT/XF Breakdown Mask

MISC - XT/XF RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE

FOR XF TAX, INDICATE AIRPORT AND CODE IN PFC FIELDS. IF XT TAX

INCLUDES XF TAX, INPUT TOTAL XF TAX IN XT TAX BREAKDOWN ALSO.

XT TAX BREAKDOWN - FARE 523.38 TAX 290.38 TOTAL 813.76

AMOUNT TAX CODE AMOUNT TAX CODE AMOUNT TAX CODE

< 30.18> <H1> < 60.20> <H2> < 100.00> <H3>

< 100.00> <H4> < > < > < > < >

< > < > < > < > < > < >

US PSGR FACILITY CHARGES **PFC**

AIRPORT1< > AMT< > AIRPORT2< > AMT< >

AIRPORT3< > AMT< > AIRPORT4< > AMT< >

< >X TO DISPLAY PREVIOUS MASK

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Page: 23 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.6.2 ARC TOR

ARC TOR Value Mask

MISC - TOR RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - ENTER WHEN COMPLETE - SABRE WILL TOTAL

FARE INFORMATION

CURRENCY

CODE

AMOUNT OF TOUR <USD> <900.00 >

EQUIVALENT AMT PAID < > < >

RATE OF EXCHANGE < > TAX CODE

TAX <100.00 > <H1>

TAX < > < >

TAX < > < >

TOTAL

COMMISSION PERCENTAGE < > OR AMOUNT < >

< >X TO DISPLAY PREVIOUS MASK

ARC TOR XT/XF Breakdown Mask

MISC - XT/XF RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE

FOR XF TAX, INDICATE AIRPORT AND CODE IN PFC FIELDS. IF XT TAX

INCLUDES XF TAX, INPUT TOTAL XF TAX IN XT TAX BREAKDOWN ALSO.

XT TAX BREAKDOWN - FARE 900.00 TAX 100.00 TOTAL 1000.00

AMOUNT TAX CODE AMOUNT TAX CODE AMOUNT TAX CODE

<20.00 > <X1> <30.00 > <X2> <25.50 > <X3>

<24.50 > <X4> < > < > < > < >

< > < > < > < > < > < >

US PSGR FACILITY CHARGES **PFC**

AIRPORT1< > AMT< > AIRPORT2< > AMT< >

AIRPORT3< > AMT< > AIRPORT4< > AMT< >

< >X TO DISPLAY PREVIOUS MASK

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Page: 24 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.6.3 BSP vMCO & Direct Ticketing vMCO

BSP/Direct Ticketing MCO Value Mask

MISC - MCO RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - ENTER WHEN COMPLETE - SYSTEM WILL TOTAL

CURRENCY

CODE

FARE <BRL> <120.00 >

EQUIVALENT FARE PAID < > < >

RATE OF EXCHANGE < > TAX CODE

TAX/FEE/CHARGE <3.45 > <G1>

SERVICE CHARGE/TAX ON MCO < > <T1>

TOTAL

COMMISSION PERCENTAGE <2 > OR AMOUNT < >

PRINT IT < > PRINT BT < > VAT CODE OVERRIDE < >

NET REMIT < >

< >X TO DISPLAY PREVIOUS MASK

BSP/Direct Ticketing MCO XT/XF Breakdown Mask

MISC - XT/XF RESET AND CLEAR TO EXIT.

FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE

FOR XF TAX, INDICATE AIRPORT AND CODE IN PFC FIELDS. IF XT TAX

INCLUDES XF TAX, INPUT TOTAL XF TAX IN XT TAX BREAKDOWN ALSO.

XT TAX BREAKDOWN - FARE 2901.00 TAX 34.98 TOTAL 2955.30

AMOUNT CODE AMOUNT CODE AMOUNT CODE AMOUNT CODE

<8.00 ><A1> <4.00 ><B2> <2.00 ><C3> <20.98 ><D4>

< >< > < >< > < >< > < >< >

< >< > < >< > < >< > < >< >

< >< > < >< > < >< > < >< >

US PSGR FACILITY CHARGES **PFC**

AIRPORT1< > AMT< > AIRPORT2< > AMT< >

AIRPORT3< > AMT< > AIRPORT4< > AMT< >

< >X TO DISPLAY PREVIOUS MASK

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Page: 25 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

BSP/Direct Ticketing MCO Service Charge/Tax on MCO Breakdown Mask

MISC - SERVICE CHARGE/TAX ON MCO RESET AND CLEAR TO EXIT

FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE

SERVICE CHARGE/TAX ON MCO BREAKDOWN - TOTAL 19.32

AMOUNT TAX CODE AMOUNT TAX CODE AMOUNT TAX CODE

<9.00 > <X1> <4.00 > <Y2> <6.32 > <Z3>

< > < > < > < > < > < >

< > < > < > < > < > < >

< >X TO DISPLAY PREVIOUS MASK

5.7 Automated Refund and Exchanges

The following are a series of non-exhaustive examples of automated refund and exchange masks

that include alphanumeric taxes, fees and charges (TFCs). These examples are for illustration

purposes only.

5.7.1 Exchange Masks

Exchange Comparison Summary – Screen 30

WF WFRR EXCHANGE SUMMARY SCREEN 30

REISSUE PLACE LHR

BASE BHD 370.000

EXCHANGE NEW AMT REISSUE

GBP GBP CUR GBP

EQV 355.00 598.00 243.00

TTL TAXES 123.40 123.40 0.00

---------- ---------- -----------

TOTAL 478.40 721.40 243.00

CHG FEE AMOUNT < 12.45>

COLLECT FEE AS TAX <Q1>

COLLECT FEE IN TTL < >

------------

TOTAL 255.45

TAX COMPARISON < >

NEXT <X> QUIT < >

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Page: 26 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

Exchange TAX Comparison Summary – Screen 31

WF WFRST TAX COMPARISON SUMMARY SCREEN 31

EXCHANGE NEW AMT REISSUE

EQV GBP TAX GBP CUR GBP

< 87.40> <YQ> < 87.40> 0.00

< 8.10> <BH> < 8.10> 0.00

< 2.40> <BD> < 2.40> 0.00

< 16.30> <U8> < 19.10> 2.80

< 4.10> <O1> < 17.10> 13.00

< 3.20> <C9> < 3.20> 0.00

-------- -------- ---------

TTL 123.40 139.20 15.80

ADDITIONAL TAXES-A < >

ZP < >

< >

XF < >

NEXT <X> QUIT < >

5.7.2 Refund Masks

Non-Database refund – Screen 12

WFR0721029384756‡AGF«

WF WFRM EXCH NON-DATABASE DOCUMENT SCREEN 12

NAME <JONES/CARTER MR > TKT 0721029384756

EXCH CPNS <12 >

ORIG ISSUE DATE/PLACE <01MAR11LON> ORIG ISSUE IATA <49372393>

ORIG ISSUE TKT NBR < > ORIG BOARDPOINT <LON>

TOURCODE < > VALIDATING CXR <GF>

ORIG FOP CA <X> CK < > CC < > CC NBR < >

NUC < > ROE < > ISI < > NET < >

BASE <GBP> <750.00 > EQV < > < >

TAXES <25.00 > <A1> <32.25 > <B2> <11.98 > <K3>

TTL <GBP> <819.23 >

ZP < >

< >

XF < >

EXCH CODE- EXCH-X/RFND-R <R> PARTIALLY USED < >

NEXT <X> TAXES < > MULTIDOCS < > QUIT < >

Non-Database refund – Screen 13

WF WFRM EXCH TAX INFO NON DATABASE DOCUMENT SCREEN 13

TKT 0721029384760

AMT CODE AMT CODE AMT CODE

25.00 H1 30.00 H2 < 10.00> <G1>

< 20.00> <L6> < 40.00 > <P4> < > < >

< > < > < > < > < > < >

< > < > < > < > < > < >

< > < > < > < > < > < >

< > < > < > < > < > < >

< > < > < > < > < > < >

ADDITIONAL TAXES-A < >

ZP < >

< >

XF < >

TAXES 25.00 H1 30.00 H2 70.00 XT

BASE GBP 750.00 TTL GBP 875.00

NEXT <X> PREV < > QUIT < >

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Page: 27 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

AREX Refund TAX Comparison Summary – Screen 30

WF WFRST TAX COMPARISON SUMMARY SCREEN 31

EXCHANGE REISSUE

EQV GBP TAX CUR GBP

< 87.40> <YQ> -87.40

< 8.10> <BH> -8.10

< 2.40> <BD> -2.40

< 19.25> <K2> -16.30

< 4.10> <O1> -4.10

< 3.20> <C9> -3.20

-------- ---------

TTL 123.40 -123.40

ADDITIONAL TAXES-A < >

ZP < >

< >

XF < >

NEXT <X> QUIT < >

5.7.3 PQR Display

*PQR«

PQR - REISSUE DETAILS

PQR 1 WFR0723589837028‡AGF

EVEN/EXCH MR EXCH TKT 0723589837028 BASE BHD 370.000

EVEN TTL GBP 0.00

BASE FARE EQUIV AMT TAXES TOTAL

BHD370.000 GBP 123.40XT ********

XT PD87.40YQ PD8.10BH PD2.40BD PD16.30UT

PD4.10OW PD3.20C9 PD1.90G9

ADT-01 CRGULFBH

BAH GF DAC491.89CRGULFBH GF BAH491.89CRGULFBH NUC983.78END R

OE0.3761

VALIDATING CARRIER SPECIFIED - GF

VALID ON GF ONLY

01 O BAH GF 248C 01APR 1235P CRGULFBH 01APR02P

02 O DAC GF 251C 12APR 545A CRGULFBH 01APR02P

BAH

CHANGE FEE 0.00

COMM PCT 0.00

VALIDATING CARRIER-GF

NH01 HDQ 9H/3 1040/14FEB PRICE-SYS

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Page: 28 2012, Sabre Inc. All rights reserved. Confidential and proprietary intellectual property of Sabre Inc.

5.8 IUR

Please ensure that all computer systems are able to consume and process alphanumeric tax codes

present in the IUR.

The IUR sections containing Taxes, fees and charges (TFC) are as follows :-

M2 – Passenger Ticket Data Record

M6 – Passenger Fare Calculation Data Record

MB – Miscellaneous Charge Order Record (MCO)

MC – Pre-paid Ticket Advice Record

MD – Tour Order Record

MG – Electronic Miscellaneous Document (EMD)

5.8.1 M6 – Passenger Fare Calculation Data Record

Please pay special attention to the taxes present in the “M6 – Passenger Fare Calculation Data

Record”.

When a ticket contains more than 3 taxes, the “IU2ID3” field will contain the “XT” tax code. The

remaining taxes from “Tax 3” onwards will be present in the “XT Breakdown” in the “IU6FC12”

field.

When extracting the additional taxes from the XT breakdown please note that taxes with

alpha/alpha and alphanumeric codes will be strung together. In order to read the XT breakdown

and separate each tax out individually, always assume that the first character of a tax value is a

“numeric” and that the penultimate character in a tax value will always be an “alpha” and that

the final character of the tax value will be another “alpha” or a “numeric”.

Please refer to the following example which depicts multiple taxes in an XT Breakdown and a

colour-coded depiction of where each tax starts and finishes.

M6ADT1 REK FI LON1691.34CIF BA NYC Q173.09AA ORL M8980.44 F1JB/CAV NUC 10844.87END

ROE118.84 XT120.00GB44.40Y114.20I53.70Z010.30US3.50Y84.40XY3.20XA1.60A5