gc america inc - dental xp › vendors › 7 › gc_corporate_book_new.pdf · 2007-12-18 ·...

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We invite you to learn more about us at www.gcamerica.com GC AMERICA INC Illinois, U.S.A. GC ADVANCED TECHNOLOGIES INC Illinois, U.S.A. GC EUROPE S.A. Luxembourg, Luxembourg GC EUROPE N.V . Leuven, Belgium GC GERMANY GMBH Munchen, Germany GC FRANCE S.A.S. Bonneuil sur Marne, France GC ITALIA S.R.L. Milanese, Italy GC UNITED KINGDOM LTD. Newport, U.K. GC EUROPE ISRAELI BRANCH Tel Aviv, Israel GC ASIA DENTAL PTE. LTD. Singapore GC KOREA CO., LTD. Seoul, Korea GC TAIWAN DENTAL CORP. Taipei Hsien, Taiwan GC DENTAL (SUZHOU) CO., LTD. Suzhou, China

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Page 1: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

W e i n v i t e y o u t o l e a r n m o r e a b o u t u s a t

w w w. g c a m e r i c a . c o m

G C A M E R I C A I N CIllinois, U.S.A.

G C A D V A N C E D T E C H N O L O G I E S I N CIllinois, U.S.A.

G C E U R O P E S . A .Luxembourg, Luxembourg

G C E U R O P E N . V .

Leuven, Belgium

G C G E R M A N Y G M B HMunchen, Germany

G C F R A N C E S . A . S .Bonneuil sur Marne, France

G C I TA L I A S . R . L .Milanese, Italy

G C U N I T E D K I N G D O M LT D .Newport, U.K.

G C E U R O P E I S R A E L I B R A N C HTel Aviv, Israel

G C A S I A D E N TA L P T E . LT D .Singapore

G C K O R E A C O . , LT D .Seoul, Korea

G C TA I W A N D E N TA L C O R P.Taipei Hsien, Taiwan

G C D E N TA L ( S U Z H O U ) C O . , LT D .Suzhou, China

Page 2: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

G C A m e r i c a I n c

Page 3: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

GC CORPORAT ION

Page 4: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

F o r e w o r d f r o m o u r C E O

Since starting business in 1921, GC Corporation has strived to make

continuous improvements in the field of dental care.

Our success is due in part to our corporate philosophy of “Semui” — a

Japanese ideology that represents a combination of selflessness, objectivi-

ty, charity and wisdom. These principles guide our approach to developing

innovative new products that are changing the face of dentistry, and they are

the guiding force for our American subsidiary, GC America, as well.

In addition, we advocate a management approach that includes:

• Improving corporate quality and meeting customer expectations

• Forming a team of associates brimming with energy and respect for their fellow human beings

• Contributing to the environment and society by improving oral hygiene

This approach has helped us establish and maintain a talented team of

professionals, all committed to growth as individuals and as a whole. We

consider our associates, at all corners of the globe, to be indispensable

members of the GC family, society, and company. Our reputation for quality

and reliability is built on the talent and reliability of our associates. By

creating opportunities for each of them, we follow a path to success as a

business.

We are proud that GC America is leading the way in shifting the American

dental industry from a basic treatment philosophy, to a minimal intervention

approach. We are pleased to be providers of the innovative products that

allow for this shift to be made not only in North America, but on a global scale

as well.

Makoto Nakao

President and Chief Executive Officer

GC Corporation

In 2000, GC became the first company in the dental industry to be awarded

the Deming Application Prize. In 2003, GC became only the 18th company

in the world to have won the Japan Quality Medal, the pinnacle of quality

control. As a mark of the company's reputation, the global marketplace has

come to recognize GC's products as being synonymous with quality and

eco-friendliness.

Page 5: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

QUALITYRELIABILITY

SAFETY

New Research and

Development Facility

Research & Development R& D Work Area R& D Lab

Page 6: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

The GC America team is so committed to research, and continual improve-

ment of our products. To date, this commitment has paid off, with GC prod-

ucts being recognized throughout the world for their superior quality. Even

our production facilities have been honored with international quality certifica-

tions and awards.

To ensure that GC America Inc. and its sister companies can continue to

meet the expectations of our customers in 2006, GC Corporation opened a

dedicated, state-of-the-art research center in Tokyo, Japan. This facility pro-

motes synergy and creative inspiration throughout all GC Corporation sub-

sidiaries, and sets the foundation for local operations in America.

The center was specially designed with an open concept. This unique open

environment helps to foster better communication and to promote synergy

between all on-site Research and Development teams — and our scientists

and research chemists continue to work on formulations, commercialization,

raw materials assessment, quality testing, and new product line extensions.

GC is committed to achieving corporate growth, through the individual

growth of our associates and partners. Therefore, ongoing training and

education play important roles in how we do business.

As part of this effort, we have our own, dedicated training center. Dental

professionals come here to learn about our latest innovations, and to ensure

that their skills are always current. The facility is fully equipped, including a

closed circuit operatory, a comprehensive training laboratory, which can be

used for continuing education seminars, summits and workshops. In addi-

tion, web-based training modules are offered for those who cannot attend in

person.

This investment in training helps us create an atmosphere of innovation —

and keeps us on the path to success.

T r a i n i n g

O n g o i n g R e s e a r c h

Seminars & Lectures by Experts in the field

Page 7: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

GC America’s future is grounded in the energy we create for our associates,

and ultimately, our customers and their patients. Therefore, we work for the

good of our workforce, our communities, our customers — and ultimately,

for improved oral health individuals throughout the world.

Our Japanese colleagues call this the “Nakama” spirit: the synergy of col-

leagues who all benefit from working together in a positive environment.

“Nakama,” is the philosophy on which we build our corporate environment

— allowing our associates to take on new challenges without fear of failure.

It is the driving force behind our policy to hold others in high esteem, no mat-

ter what their position, and to practice a constructive approach to every chal-

lenge. By setting aside organizational barriers, and encouraging communica-

tion, we empower our team to understand each other as individuals. The

result is a workplace where everyone can make the most of their abilities.

NAKAMA SP IR IT

Page 8: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

GC Corporation comprises a family of companies serving people across the

globe. As the company’s U.S. subsidiary, GC America Inc. is centrally

headquartered in a suburb of Chicago, Illinois, and is a leading

manufacturer of professional dental products for dentists, hygienists and

laboratory technicians throughout North and South America.

At GC America Inc, we value our customers’ satisfaction above all else. Our

commitment to our customers never wavers.

We are a team of experts, all focused on these fundamental values:

• Quality through innovation and understanding customer needs

• Superior manufacturing practices

• Advanced sales and marketing techniques

• Strong customer relations

• Fair pricing policies

• Recognition of our responsibility to our community and our environment

• Equal employment opportunities, with room for growth

Our heritage as a family-owned business, focusing strictly on the

manufacturing of products for the dental industry, has helped us maintain our

core vision of making positive contributions toward the oral health of people

around the world.

We work towards this vision each day, by creating environmentally friendly

products, making ongoing improvements for the good of our customers, and

engaging our team with dynamic, creative and respectful associates.

GC America understands that customer satisfaction ultimately depends on

two key elements: quality of products and services, and associate satisfac-

tion.

With this in mind, we have worked to build and retain an excellent team —

from manufacturing and logistics, to enthusiastic sales and marketing profes-

sionals, to supporting staff. Each is dedicated to our mission of creating the

most innovative dental products available today — providing dental

professionals with effective, easy-to-use materials, and resulting in positive

outcomes for the patients.

A s s o c i a t e E n g a g e m e n t

GC America continues to build a diverse, dedicated, and inquisitive team of

associates. We provide skill development, internal promotion opportunities,

competitive pay and generous benefit programs (including profit sharing), as

well as associate appreciation events and wellness initiatives.

Feedback from associates is solicited annually in our Associate Satisfaction

Survey, so that we can find ways to continue improving our work

environment. Our global values of safety, effectiveness and respect are

evident in our local practices as well.

T h e E s s e n c e o f G C A m e r i c a I n c

To t a l Q u a l i t y M a n a g e m e n t ( T Q M )i s t h e c o r e o f G C A B u s i n e s s

The dental industry is undergoing a dynamic change. Patients are ever more

aware of treatment possibilities, the patient-doctor ratio is increasing,

consolidation and strategic M&A activities among major manufacturers and

dealers have dramatically intensified

In a competitive environment, GC America Inc. is proud to be in pursuit of

full-scale Total Quality Management as a tool to improve daily management.

The standardization of work and establishment lends for a more efficient

management system for coping with the change in an ever-changing

environment. Our corporate goal is one of ultimate Customer Satisfaction.

The core essence of which is the “NAKAMA” spirit, a Japanese philosophy

about the recognition of all associates as individuals working in a team

environment. GCA pursues these principles as basic morals. With this in

mind, we are proud to have given priority to quality and the pursuit of

“Quality-Oriented” strategies in every process.

E x e c u t i v e C o m m i t t e e

Page 9: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

I NNOVAT IVE PRODUCTS

Page 10: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

GC America Inc. is striving to advance the art and science of dentistry with

unique products with the sole aim of patient safety and satisfaction. Our

corporate portfolio is built on the philosophy of minimum intervention, and

develop the tools necessary to help dental professionals achieve this goal.

Minimum Intervention (or MI) dentistry is an innovative and progressive

departure from traditional “drill and fill” dentistry. This philosophy embraces

the medical model of treating dental problems by focusing not only at

treating the root cause but also preventing it. Our latest innovations help

strengthen and protect teeth, so that dental professionals have the best

products at their disposal to help them take a much more proactive

approach to total patient care and not merely fixing the symptoms. Our

product line includes comprehensive dental repair materials that are both

attractive and durable. This means they can transition from restoring and

repairing teeth to focusing on the prevention of dental problems.

G C A m e r i c a ’s p r o d u c t p o r t f o l i o f a l l sw i t h i n t h e 3 p i l l a r s o f M I d e n t i s t r y :

1. Identify — Products used to identify potential risks before a certain

dental problem exists. Dental professionals can now use our Saliva

Check Buffer™, Saliva Check Mutans™ and Plaque Indicator Kit™ to

measure and asses the level of risk a patient has for developing dental

decay.

2. Protect — Preventive products allow high risk patients who are at risk

from developing dental problems. Products like Fuji Triage™, MI Paste™

and MI Paste Plus™ has set a whole new standard in preventive dental

care. For the first time, these products not only prevent dental problems

but actually strengthens the teeth. It is like vitamins for your teeth. MI

Paste Plus™ is the first product that delivers bio-available calcium, phos-

phate and fluoride in the exact ratio of 5:3:1, the same ratio found in nat-

ural healthy teeth.

3. Restore — Our restorative range like Fuji™ glass ionomers, Gradia™

Direct composites and Initial™ ceramics offer the dental professionals a

wide array of quality esthetic choices from which to restore teeth to its

natural life-like appearance.

The 3 pilars of MI dentistry ensures GC America Inc. stays in the forefront of

comprehensive dental care for the total well being of the patient.

These three aspects of product development are critical to us — particular-

ly when the products we make are being used in patient’s mouths. It is

essential that the materials delivered to our customers exhibit the highest

standards of excellence. After all, patients’ safety — and dentists’ reputations

C o r p o r a t e P o r t f o l i o

GC America has focused its internal efforts on the manufacturing of quality

products for the dental industry. To maintain this core focus, we form

strategic alliances all along the value chain.

Raw Materials — We work with the best suppliers available, to procure

reliable raw materials with which to make our products. This often includes

products made by our parent and sister companies.

Manufacturing — We manufacture products for distribution to dental

professionals globally.

Distribution — We distribute our products through dependable and rep-

utable dealer partners exhibiting utmost integrity. We trust them to efficiently and

effectively maintain inventory and to help us reach the entire dental

professional market through their extensive sales network.

Dental Professionals — Dental professionals and industry

thought leaders choose our exceptional products to provide

positive results for their patients’ well being.

Patient — Patients are served by the

dental professionals who use our

products. Ultimately, their safe-

ty and satisfaction are the

hallmarks of our collective

success.

T h e G C A m e r i c a I n c . B u s i n e s s M o d e l

Page 11: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

GC America Inc. offers the strength of a global community, with a focus

on meeting the unique needs of our American customers. As a

subsidiary of GC Corporation, we are proud to be able to leverage the

knowledge, techniques, and experience of our thriving sister

companies, located all around the world.

O U R H I S T O R Y

1921 - GC Chemicals Research Laboratory established in Ikebukuro, Tokyo.

1922 - GC's first product, Standard cement, fails to establish itself on the market.

1925 - Crystalline cement developed and introduced at the Japan Dental Association's general conference.

1934 - Incorporated as a joint-stock company limited, Yoshinosuke Enjo was appointed as the 1st President and Kiyoshi Nakao as Executive Director.

1938 - New plant completed in Itabashi.

1941 - 20th anniversary. Company renamed GC Chemicals Research Laboratory.

1946 - Company renamed GC Chemical Industry Co., Ltd. with Kiyoshi Nakao as the 2nd President.

1948 - Plant for manufacturing porcelain teeth built, and production of porcelain and acrylic resin teeth begins.

1951 - American dentistry delegation arrives in Japan. Under the instruction of Dr. Paffenburger, GC develops new products that meet ADA standards. This is

the Blue Band series.

1953 - Technicol, alginate impression material developed.

1956 - GC Membership Society founded.

1957 - Surflex rubber-based impression material developed. Surstone superhard gypsum developed.

1959 - GC Toshi Kogyo Corporation established in Kasugai, Aichi Prefecture.

1965 - Unilux diatric porcelain tooth developed.

1966 - Kyoshi Nakao as Chairman, Toshio Nakao appointed 3rd President

1969 - Hongo Annex built in Bunkyo-ku, Tokyo. [Currently GC Dental Product Inc.]

1971 - GC International Corp. established.

1972 - European branch opened in Belgium. Livdent plastic anterior tooth developed.

1973 - Company renamed GC Dental Industrial Corporation, and GC Dental Equipment Corp. established.

1976 - Fuji-Oyama Factory completed in Oyama, Shizuoka Prefecture. Fuji-Rock superhard stone developed.

1977 - Fuji Ionomer, a revolutionary new glass ionomer cement, developed and goes on sale.

GC America

Page 12: GC America Inc - Dental XP › vendors › 7 › GC_Corporate_Book_New.pdf · 2007-12-18 · Foreword from our CEO Since starting business in 1921, GC Corporation has strived to make

1978 - Exaflex, a PVS (Polyvinyl silicone) impression material, goes on sale.

1981 - GC becomes a member of the American Dental Trade Association (ADTA). U.S.A Branch opened in Scottsdale, Arizona. 60th Anniversary. The presi-

dent, Toshio Nakao, announces the concept of GQC.

1983 - Makoto Nakao appointed as 4th President.

1984 - New building complex for GC International Corp.'s European Branch built.

1989 - European Factory built in Belgium. Graft LC, a light-cured composite resin, developed.

1990 - UK-based ICI's dental care division acquired including COE Laboratories Inc. in Chicago

1991 - EOM-a, Dental Unit, goes on sale. 70th anniversary. In commemoration, name changed from GC Dental industrial Corporation to GC Corporation, and

GC Toshi Kogyo Corporation renamed GC Dental Products Corp.

1992 - GC America Inc. established. The world's first light-cured glass ionomer filling material, GC Fuji Ionomer Type II LC released. GC Italy established.

1993 - Fuji-Oyama Factory Distribution Center completed.

1994 - Second European Factory completed. Dental industry's first company to acquire ISO 9001 certification. GCB (Belgium) acquires ISO 9002 certification.

1995 - GC America acquires ISO 9001 certification. GCDP acquires ISO 9002 certification. Shift from GQC to GQM activities.

1996 - International Dental symposium, organized in commemoration of 40th GC Membership Society & 75th company anniversaries.

1998 - Fuji Lute (Plus) reinforced glass ionomer luting cement released. ISO 14001 certification acquired.

1999 - GC "Green System" commenced operation.

2000 - Awarded the Deming Award for business practice excellence.

2002 - Expansion of manufacturing and logistics operations in U.S.A. & Europe.

2003 - GCDP was awarded the Deming Prize. GC Dental (Suzhou) Co. Ltd., China was established.

2004 - GC was awarded the Japan Quality Medal for its quality management system. President Nakao received the Pharmaceutical Merit Award by Japanese

Ministry of Health, Labor and Welfare.

2005 - President Nakao became the Chairman of Japanese Dental Trade Assoc. GC Corporation was ranked 18th in the 2nd Quality Management Survey.

2006 - The new R&D building opened. The International Dental Symposium commemorating 50th anniversary of GC Membership Society. Establishment of GC

Advance Technologies Inc.