gbs tech tuesdays: gamification with ibm xpages for enterprise applications
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TRANSCRIPT
www.gbs.com
Webinar Series
Gamifying Enterprise Applications with XPages
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GBS - An Overview
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Quick Facts
Over 5,000 customers in 80 countries
Over 150 partners in 45 countries
Offices in 15 locations in the US, Canada, UK, Germany, Denmark, Bulgaria & India
Offshore Delivery Center in Chennai, India
Winner of over 50 IBM Lotus Awards
One in every three enterprises using IBM Notes is a GBS customer
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2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Growth via Key Acquisitions
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Offerings
Environment Analysis
Mobility Optimization & Consolidation
Domino Administration Email Management,Security & Productivity
Application Modernization
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Customer Snapshot
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Webinar Series
Gamifying Enterprise Applications with XPages
Chris Toohey
GBS Expert and Domino Guru
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What we’ll cover…
What is Gamification? Gamification Tactics Used Today Demo: HR Review What is Adaptive User Interface Design? Demo: HR Review with AUI Experience and Drainage Demo: XP Store Adoption and Integration Wrap-up & Open Q&A
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What is Gamification?
“Gamification” is the practice of using game tactics and user experience techniques to create “habit” The Psychology behind most gamification:
Operant Conditioning “Skinner Box”
Beyond “Badges”… How to use “Gamification”:
“Onboarding” Training Improve User Experience
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Gamification Tactics Used Today
Shop “incentive” programs Check your wallet | purse… you’re being gamed! “Loyalty” programs. Credit Card “points” systems. “Frequent Flyer Rewards”
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Gamification Tactics Used Today
IGN reports that Activision made +$500 million in the first 24 hours of release…
"With first day sales of over half a billion dollars worldwide, we believe Call of Duty is the biggest entertainment launch of the year for the fourth year in a row," said Activision CEO Bobby Kotick.
"Life-to-date sales for the Call of Duty franchise have exceeded worldwide theatrical box office receipts for Harry Potter and Star Wars, the two most successful movie franchises of all time.“
Source: http://www.prnewswire.com/news-releases/179646331.html
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Gamification Tactics Used Today
Won’t someone think of the children?!
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Gamification Tactics Used Today
A “standard” XBox 360 controller has 15 buttons…
… 3 of those accept + 360° input!
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Gamification Tactics Used Today
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Gamification Tactics Used Today
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Demo: HR Review
Demonstration
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What is Adaptive User Interface Design?
Typically “hardware” based… Leveraging the capabilities of the target platform. “Graceful Degradation”
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What is Adaptive User Interface Design?
Typically “hardware” based… Leveraging the capabilities of the target platform. “Graceful Degradation”
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What is Adaptive User Interface Design?
Ask yourself two important questions: Who will use my application? How will they use my application?
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Demo: HR Review with AUI
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…
<xp:div id="objectives" dojoType="dojox.widget.Toaster"></xp:div>
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Demo: HR Review with AUI
<xp:button value="View Objectives" id="buttonObjectives"rendered="#{javascript:return currentDocument.isEditable();}"><xp:eventHandler event="onclick" submit="true"refreshMode="partial" refreshId="gamificationBlock"onComplete="Toaster('#{id:objectives}',vObjectivesMarkup,'message',7500);"></xp:eventHandler></xp:button>
Deep Dive
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Demo: HR Review with AUI
Demonstration
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Experience and Drainage
Real world examples of knowledge drainage:
Annual Management Reviews Department Budget Submission Vacation Requests (…sadly) HR Employee Information Updates New Employee Hiring
Code you wrote over a year ago!
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Demo: XP Store
Demonstration
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Adoption and Integration
Displaying “milestones” and guiding users through your enterprise applications.
Fighting “brain drain” [expertise loss]. Creating an interactive user experience that fosters
[management] hands-off education.
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Adoption and Integration
Defining “Gamification” candidates: Workflow applications
Review / Approve / Reject Consider “email” as “offline” notifications
Milestone-friendly applications CRM Sales Forecasting / “Pipelining”
Employee Education Document Libraries Business Process Tutorials
Critical First Steps Process Documentation
Documentation as a blueprint for “leveling-up” your users. Technology / Platform Audit
Target Browsers (Notes Client [XPiNC], Web, Mobile) & Releases Version of IBM Domino, Notes Client (if applicable), Extension Libraries
