gayle smith - 18+ years multi site shared workspace experience
TRANSCRIPT
Gayle SmithCorporate Office Centers
1994-2012
*2011 statistics preliminary
Provision of workspace designed to provide a myriad of amenities that promote flexibility and value to startups as well as large corporations.
Amenities typically include: Plug & Play Telecommunications Reception Services Furnished offices Support Staff Availability Cafes Meeting & Conference Rooms
The Shared Workspace Industry
Flexible Terms Turnkey Start Up
Furnishings Telecommunications/Technology Café
Minimal Capital Expenses Support Team Meeting & Conference Rooms Simple Billing
Shared Space Benefits - User
Gayle Smith – Corporate Office Centers’ Experience
Monetization vacant space Retention and incubation of small space
tenants Provision of temporary space for tenants Achievement of above market rates Conventional tenant amenities
Meeting & Conference Rooms Services Provided by Center
Shared Space Benefits-Buildings
Gayle Smith – Corporate Office Centers’ Experience
Global Workspace Providers*
Workspace as a Service* Coworking* Executive Suites Office Business Centers Virtual Offices Flexible Office Space Short Term Office Space Temporary Office Space Serviced Offices Flex suites
Turnkey Offices Furnished Offices Shared Offices Shared Workspace
“Shared Workspace” Lingo
*Current Trend Terms
Corporate Office Centers was the 3rd largest American shared space operator and 2nd largest privately held shared space operator in 2012
We operated 36 locations throughout the U.S.
11 States, 13 Markets 120 Employees $26M Revenues
Corporate Office Centers
Gayle Smith – Corporate Office Centers Experience
Mission Statement
Corporate Office Centers is dedicated to affording an exceptional business
environment and quality professional business services at an excellent value,
provided with individual pride, responsiveness and company spirit.
Gayle Smith – Corporate Office Centers Experience
Culture – We Believed In
Making our centers a place people wanted to be by creating a happy, positive environment and treating everyone (our clients, coworkers, vendors, visitors) with the utmost respect and best attitude possible.
FISH!® Philosophy• Being Present• Choosing Our Attitudes• Making People’s Days• Having Fun
Gayle Smith – Corporate Office Centers Experience
Culture – We Believed In
Feel Goods:• Smiling in person, in our voices, in our written
communications.• Pleasantries-Please, Thank You, My Pleasure• Understanding our clients’ businesses and helping them be
successful.
Looking Good:• Keeping our centers clean and tidy• Dressing for success to represent our professional image
as well as that of our clients.
Delivering Superior Service
Gayle Smith – Corporate Office Centers Experience
Culture – We Believed
Our Teams:• Every role is equally important; responsibilities were
different.• Our team members are our partners.• Performance is rewarded.
Communications:
• In an open door policy. Everyone was welcome to communicate directly up to the owners.
States of Operation
Markets & States
Gayle Smith – Corporate Office Centers’ Experience
AZ- Phoenix 6GA- Atlanta 5
TX- Houston 5TX- Dallas/ Fort Worth 5
CA- Los Angeles/ Orange County 5CO- Denver 3NY- New York 1TN- Memphis 1
AL- Birmingham 1TX- Austin 1
NV- Las Vegas 1CA- San Diego 1
HI- Honolulu 1TOTAL 36
Texas 11Arizona 6
California 6Georgia 5
Colorado 3New York 1
Tennessee 1Alabama 1
Nevada 1Hawaii 1
TOTAL 36
10 States
Gayle Smith – Corporate Office Centers Experience
Portofolio Total Sites
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 20120
5
10
15
20
25
30
35
40
23
4 4 45
7
10
1314
2122
2425 25
31
3537 37
Sites
Gayle Smith – Corporate Office Centers Experience
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 20120
100000
200000
300000
400000
500000
600000
700000
800000
Sq. F
t.
Portfolio Square Footage
INC. 5000® Fast Growing Companies: 2007 2010 2011
Fort Worth Business Press Top Private Companies 2009 2010
Fort Worth Business Press Top 100 2010
Awards
Gayle Smith – Corporate Office Centers’ Experience
Site Experience
Gayle Smith – Corporate Office Centers’ Experience
Start Ups AcquisitionsNew Build
OutsRenovati
onsSites 10 20 22 21Sq. Ft. 207,371 423,008 207,371 386,887
Dallas - Uptown
Gayle Smith – Corporate Office Centers’ Experience
Portfolio
San Diego - Downtown
Gayle Smith – Corporate Office Centers’ Experience
League City, Texas
Gayle Smith – Corporate Office Centers’ Experience
Phoenix – Washington St.
Gayle Smith – Corporate Office Centers’ Experience
Scottsdale, AZ
Gayle Smith – Corporate Office Centers’ Experience
Arlington, TX (Headquarters)
Gayle Smith – Corporate Office Centers’ Experience