COMPANY REVIEW ON

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OverviewGati ltd. Was incorporated on 25th April,1989 with its registered office at Secunderabad.

It is established with an aim to redefine the logistics industry.

It is a leading domestic express cargo company with a pan-India distribution network offering multi-modal connectivity (road, rail, air and sea) and end-to-end logistics solutions.

The focus is on integrated logistics solutions. Gati's transport infrastructure, IT systems, cutting - edge technology solutions and an intensive knowledge of India allows it to tailor its products to meet every customers' unique needs.

Gati offers a wide range of options and does not waver in its focus on quality, reliability and speed.

Performance : Rapid growth with a CAGR 25% in last 8 yearsTurnover: Indian Rs. 12094 Millions1989 : Pioneered the concept of Express Cargo in India.Mode : Largest Multi-modal Connectivity (Surface, Air, Rail & Sea)Reach : Covers 602 districts in India Warehousing : Mechatronics warehousing at all major locations Touch-Points : 5 Call Centers with Toll Free Number across IndiaTechnology: Web based GEMS (Gati Enterprise Management Services), Oracle APPS & CRM GATI PioneeringPerformingInnovating

3Mahendra Agarwal CEO of Gati Ltd.

He holds an Engineering Degree from Bangalore University, and a Masters in Business Administration from Austin, USA.

ACTIVITY:

It is a leading domestic express cargo company with a pan-India distribution network offering multi-modal connectivity (road, rail, air and sea) and end-to-end logistics solutions.

Bankers Details: Axis Bank Ltd ICICI Bank Ltd State Bank of India

Gati TransportationThe process of shipping or moving an item from one location to another.Transportation ModeThere are three basic means of transporting products utilized by Gati.Surface TransportRoadsRailways2. Air TransportWater Transport

INTERNATIONALGati has now extended its horizons in the Asia-Pacific and SAARC (South Asian Association for Regional Co-operation) countries. Gati has opened offices in Singapore, Hong Kong, China, Sri Lanka, Nepal and Myanmar to strategically focus on India-centric businessStrategic tip-up with Global player.Coverage of more then 200 countries.More then 500 pick-up point in India.Custom Clearance ServicesMarketing Gati Marketings strategy aimed at attracting new customers and retaining old ones.A series of activities were involved to serve the customers and make them long term clients.Market was constantly evolving and customers demand were on the increase .FINANCIAL 2011 2010

Income 908.09 755.43Revenues 744.72 618.08Total assets 76385.46lacs 75596.46 lacsEarning per share 1.77 1.66 During the year under review, Gati achieved a turnover of Rs.908.09 crores, as against Rs. 755.43 crores in the previous year, showing a growth of 21% and an EBIDTA of Rs. 93.01 crores as against Rs. 86.11 crores in the previous year. Gati has recorded a profit before tax of Rs. 22.95 crores and profit after tax of Rs. 14.30 crores as against of Rs. 19.15 crores and Rs. 15.11 crores respectively in the previous year.

Human Resources Gati employed a large workforce of over 2300 persons.It introduced Performance Appraisal System and linked it to Business performance.Promotion policy opened transparent career development plan .Owner GATI Block Office 1District Regional Office 1 GATI - Block Office 2GATI - District Office 2 Transportation warehousing & PackagingOwner

Supply Chain Design Operations Gati is an ISO 9001:2000 Co. certified for design, marketing ,cargo management services and logistics solutions .Its international business operations kept with the changing market trends Gati was certified by IATA to promote, service, market and handle international air cargo movement Technology Management:

Regularly calibrated thermostats to control the refrigeration unitsMonitoring of climate conditions at all times, record temperature, RH and CO2 levels during transitVehicle tracking systems for climate control truck movement to monitor in-transit locationCustom built pneumatic suspension system for efficient shock absorption and smoother driveEnergy saving hatches on door to ease partial load handlingCooling Plants that can be plugged into normal grid power on location, serving a portable cold stores

Technology

Online line tracking on www.gati.come-POD-Scanned copy of Proof Of Delivery through e-mailToll Free Number A 24 x 7 servicee-mail Updates - Tracking your consignment is just a click awaySMS Updates Messages on your mobile14COMPETIRORS COMPANY Symbol

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Strengths:Dominant player in the surface cargo segment in India, which accounts for more than 55% of the total.

Niche value additions such as third-party logistics,trucking nd warehousing solutions.

Re-engineered hi-tech warehouses and distributing infrastrucure

Advanced IT solutions to back up its services.

It provides multi modal connectivity.

Weakness:Insufficient regional and global presence as compared with its competitors.

It has been neglecting courier segmentS.W.O.T. ANALYSIS1718Opportunity:

Expanding economy...WTO agreementsImprovement in the logistics infrastructure in the country-better roads, improved ports etc..Entry of a large no. of global retailersIncreasing investments, booming manufacturing and development of organized retail sectors-provides business potentials to express industries

Threats:Global competitorsDirect competition from unorganized sectors..Space limitations

Corporate Social Responsibility InitiativesSet up of Gati Nagar in Bhuj District in the year 2001(for Gujarat Earthquake victims)Gati Government School in Hyderabad started in the year 200330 lakhs donation by Gati Family to Tsunami victimMC High School, Nagore, Tamil Nadu

CONCLUSIONGATI must develop Relationship Retailing for development of Retail BusinessWhich will help the companyTo establish and maintain long-term bonds with customers, rather than act as if each sales transaction is a completely new encounter.Company must concentrate on the total retail experience and which will helps in generating more business.Stay in touch with customers.Promotional Focus. (Advertising Direct Mail Personal Selling ,Direct marketing)