GARIMA PANDEY

M: 8008968643, Email: garima.pandey4384@gmail.com

LinkedIn- ht tps: / /www. l inked in.com/pub/gar ima-pandey/11/587/56

Present Address: Flat No 511, Block 4, GK Pride, Yapral, Secunderabad

Date of Birth: 07/11/1980

Professional Summary

A dynamic professional with 12 years of experience in managing end-to-end HR gamut, implementing corporate policies and aligning them with business goals thereby adding value.

HR Skills

HR Department Start-up HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Benefits Administration

Orientation & On- Boarding

Training & Development

Performance Management

Organizational Development

Professional Experience

Dec 11- till date with Unicom Infotel Pvt Ltd, Hyderabad as HR –Manager heading the entire HR functionality

Key Deliverables

Aligning HR Strategies to the overall business strategy Participation in reviews to keep pace with organizational developments.

Provide ongoing coaching and counseling to leaders and employees on HR and employee relations issues

Anticipate and support HR issues that arise by obtaining a good understanding of the business, its objectives, and partnering with leaders

Ensure proactive employee engagement strategies and activities are implemented

Working closely with leadership and staff to improve work relationships, build morale, increase productivity and retention

Be the first point of contact for any grievance, disciplinary and performance management issues that arise

Advise on policies and procedures depending on understanding of the business

Ensure that best in class HR support is provided to all teams

Be responsible and involved in end-to-end HR processes

Talent Management:

Heading the recruitment team and ensuring recruitment targets are achieved. Successfully recruited for the following positions in the following cities Hyderabad, Chennai, Bangalore, Coimbatore,

Cochin, Patna, Delhi, Mumbai, Pune, Bhubaneswar

Senior Level Telecommunication - IP PBX, Unified Communication, Call Centre Solutions professionals

Senior level Reprography - Copiers / Duplicators / Regional Sales Managers

Senior level AV Integration - Video Conferencing Solutions, Board Room Integration Solutions professional

Senior level Data Networking - System Integration, Project Business, Active - Switching / Routing / IT Infrastructure Cisco and data networking professionals

Senior Level IT Business - Servers, Desktop, Software License - Microsoft, Windows, Symantec professionals

Employee Engagement

Supervising skip level interview.

Resolving employees Grievances.

Organizing team building activities, events, and outings.

Directing activities related to Rewards and Recognition.

Group MED-claim policy and Group Personal Accident for employee welfare

Drafting and editing employee Newsletter ‘UNICOMmunicate.'

Performance Appraisal Management

Drafting of KRAs and KPA's. Managing Performance Appraisal process by co-coordinating between Department - Head and teams

Training and Development

Learning Schedule for the newly recruited candidates for making them familiar with company culture, activities, and values.

Identifying the specific training needs of employees through Performance reviews, and Day to day formal/informal communication and preparing the training calendar.

Compiling and analysing learning effectiveness through mid and post-training assessment.

Compensation and Benefit Management

Responsible for fixation of Compensation Package for new joiners as well as existing employees at all job levels Involved in different Compensation related exercises Job Evaluation and participation in compensation survey to

provide inputs to Senior Management for annual increments and annual review of the salary structure.

HR Policy related functions

Framing, implementing, controlling & reviewing of policies and processes.

Notable Achievements

Designed and implemented programs and policies in the areas of performance management, compensation structures, benefits packages, incentives and new-employee orientation.

Fostered a teamwork/open-door environment conducive to active dialogue across the organisation.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, benefits information.

Introduced company's first formal performance management system.

Started the Internal Employee Newsletter ‘UNICOMmunicate.'

May’08 – Dec 11 with Metamax Communication Ltd, Hyderabad as HR Operations Manager heading the entire HR operations

Key Deliverables

Recruited, selected and trained competent ISP professionals Managed hiring and termination procedures. Payroll management Performance management and improvement systems Organization development. Employee orientation, development, and training Policy development and documentation. Employee relations. Compensation and benefits administration

Notable Achievements

Successfully established HR practices and policies, Responsible for the entire Lifecycle of employees; from recruitment to exit interview Initiated Performance Management, Performance Improvement Plans,

Rewards and Recognition Structure,

Career Planning and other Employee engagement practices.

Feb’07 – Mar’08 with Monster.com India Pvt Ltd, Hyderabad as Telesales Executive (HR Sales and Recruitment)

Account Management

Handling sales, servicing & collections of Placement Agencies Follow-up with customers, prospects, and leads

Coordinate sales call meetings and presentations; create and deliver customised presentations

Assess and identify customer needs, effectively handle objections, close sales

Develop and manage ongoing lead/accounts pipeline

Partner with account decision makers to identify current account trends/usage rates, Monster product training needs.Cultivate relationships, laterally and above the primary contact

Resolve customer complaints/issues by efficiently working with the client relations team to support customer

Notable Achievements

Achieved more than 100% of quarterly targets in Q1, Q2, and Q3 Q4 2007 consecutively. Received Award of Excellence for the performance in the year 2007.

April’04 – Jan ‘07 with Disha Consultants, Jabalpur as HR Executive

Sourced and Screening the Profiles of the Candidates through Job portals, referrals as per the Clients’ requirement into IT and Non- IT sectors.

Conducting Personal Interviews and Counseling the Candidates.

Academic Credentials

Pursuing Executive Programme in Strategic Performance Management from XLRI Certified Human Resources Manager from V Skills (A Govt of India and Govt of NCT Delhi Undertaking) in 2014

Master’s in Business Economics (MBE) –Specialization in Marketing & Finance from Rani Durgawati University, Jabalpur in 2004