ganpat university m.b.a. semester-iv examination april … · 2018-05-01 · the fixed cost of...

GANPAT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2018

Seat No. ----

IVAOlEMI ENTREPRENEURSHIP AND MANAGEMENT OF INNOVATIONS TIME: 3 HRS Marks:40

Instructions to the examinee: 1. This is a closed book examination. 2. All the questions are compulsory. 3. Figures to the right indicate weightage of an individual question.

Q # 1 Explain the characteristics of entrepreneurs with their role and (7) contribution in the economic growth and development of the country.

Q # 2 List out the sources of idea generation. Also explain as an (7) entrepreneur, which variables you would like to evaluate under preliminary screening of the business idea.

Q # 3 What do you mean by 'Project'? Explain classification/types of (7) project with illustration of each.

Q # 4 Discuss types of long term sources for financing the project with (7) their merits and demerits of each.

Q # 5 List down the problems face by entrepreneurs while establishing and (6) running the business.

Q # 6 What do you mean by 'invention', 'discovery' and 'innovation'? (6) Brief why some innovations failed?

END OF PAPER

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APRIL - JUNE 2018

Seat No.

IV A02MCS MANAGEMENT CONTROL SYSTEMS TIME: 3HRS

Instructions:

1. Figures to the right indicate marks of each question. 2. All questions are compulsory. 3. This is closed book examination

Q # 1 Explain in brief the meaning of 'Profit Center' and also discuss benefits and

limitation of establishing profit centers . Give suitable examples of profit center.

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Marks: 40

(7)

Q # 2 Compare EVA and ROI. Which is the better measure? Why? (7)

Q # 3 What are unique feature of service firm? Discuss how the management control (7)

system of service firm is different from manufacturing firm.

Q # 4 Discuss the Balance scorecard for performance measurement system. (7)

Q # 5 Explain the management control system of projects. (7)

Q # 6 What is cost centre? Explain the discretionary and engineered cost. (5)

End of Paper

Page 1 of 1

Seat No. ___ _

TIME: 3 HRS

GANP AT UNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL- JUNE 2018 IV ASSMA SERVICES MARKETING

Instructions: 1. All questions are compulsory. 2. It is a closed book examination. 3. Figures to the right indicate weightage ofthe concerned question.

Marks:40

Q#l What is zone of tolerance? Explain all the factors that influence adequate (5) service and desired service.

Q#2 "Because services cannot be stored, temporary imbalances between supply (7) and demand present a difficult challenge for managers of service firms" . Discuss this statement in the lights of strategies for coping demand/supply imbalances.

Q#3 Discuss the nature of consumer complaints and why people do and do not (7) complain. Provide strategies for effective service recovery, together with examples of what does and does not work.

Q#4 "Service encounter is an opportunity to build customer satisfaction more (7) favourable" . Comment on this statement. Also explain each type of service encounter with suitable examples.

Q#S "Marketing healthcare services and products present unique challenges (7) compared to other consumer goods and services, because it deals with health behaviours as opposed to just purchasing behaviours". Discuss this statement in lights of challenges.

Q#6 Illustrate the pivotal role of service employees in creating customer (7) satisfaction and service quality by firms in keeping promises. Also discuss right human resource strategies for delivering service quality through people.

ENDOFPAPER


APRIL -JUNE 2018

Seat No.

IV A06SMB Strategic Marketing and Brand Management

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TIME: 3 HRS Marks:40

Instructions:

1. This is a closed book examination

2. All questions are compulsory.

3. Be precise and to the point in your answers. Substantiate your answers with suitable examples.

Q # 1 Explain product elimination strategy and Explain practical situation at which (05) product elimination would be most suitable.

Q # 2 Discuss the major advantages that first mover might gain by manufacturing and (05) selling a new product, new design, or new model to the market before competitors.

Q # 3 Many products like head-phone (ear phone) has reached to maturity. Discuss (05) strategies to give mature products a new vigor. How can management determine

whether it is worth while to salvage products that are performing poorly?

Q # 4 How can a company combine strength of global brands with the need to adapt local (05) market requirements in a multinational operation?- Discuss.

Q # 5 Examine the relevance of market orientation strategy as a guiding philosophy for a (05) social service organization, giving attention to use needs and wants though distinctive capabilities of organization.

Q # 6 Take a case of your recent purchase from supermarket or shopping mall. Out of (OS) series of private label brand categories in different products, which private label brand you consider as most successful and explain why it is so successful.

Q # 7 Pick a brand. Identify all of its brand elements and assess their ability to contribute (05) to brand equity according to choice criteria.

Q # 8 The Boeing company makes a number of different type of aircraft for commercial (05) airline industry. Is there any way for Boeing to adopt ingredient branding strategy with its aircraft? How? What would be pros and cons?

------------------------- END of Paper-------------------------

TIME:3HRS

Instructions:


APRIL-JUNE 2018 IVA07RMA RETAIL MANAGEMENT

1. Each question carries equal marks. 2.Give example wherever necessary.

Seat No __ _

Marks:40

Q.l · What are the different types of design that can be used in a store layout? How (8) does the layout impact the types of fixtures and graphics & signage used to display merchandise or offers? Describe why some stores are more suited for a particular type of layout than others. Explain each with suitable example/s.

Q.2 Differentiate between store-based and non-store based retailing. Explain the (8) various types of storebased retail formats with suitable example/s of each.

Q3 ~)

(a) Describe how supply chain of fruits and vegetables reqmre different system/model than grocery items in organized retail context.

(b) Explain the various ways of adapting the pricing strategy.

Q.4 . What is multichannel retailing? Explain with an example. Should a (8) multichannel retailer offer the same assortment of merchandise for sale, at the same price, on its website and in its stores? Why or why not? Also elaborate the concept of omnichannel retailing with suitable example.

Q.S (8) (a) Choose any three retailers of your choice and describe how they have

developed competitive strategic advantages.

(b) How and why would you expect variety and assortment to differ between a

traditional bricks-and-mortar store and its internet counterpart? Describe with

some relevant examples.

END OF PAPER

Seat No. --------GANPA T UNIVERSITY

M.B.A. SEMESTER IV EXAMINATION April- June 2018

I.VAoswcM WORKING CAPITAL MANAGEMENT TIME: 3 HRS. WT.: 40

Q:1 You have been asked to prepare a cash budget for the next quarter, January 10 through March, for Gomti Fashions. They have provided you with the following information:

a. Sales are expected to be: Rs.400,000 in January, Rs.400,000 in February, and Rs.600,000 in March. All sales will be in cash.

b. The estimated purchases are: Rs.380,000 in January, Rs360,000 in February, and Rs.450,000 in March. Payments for purchases will be made after a lag of one month. Outstanding on account of purchases in December last are Rs.350,000.

c. The rent per month is Rs.l 0,000 and the partners' personal withdrawal per month is Rs.25,000.

d. Salaries and other expenses, payable in cash, are expected to be: Rs.25,000 in January, Rs.20,000 in February, and Rs.30,000 in March.

e. They plan to buy furniture worth Rs.40,000 on cash payment in January ..

f. The cash balance at present is Rs.6,000. Their target cash balance, however, is Rs.l5,000. What will be surplus/ deficit of cash in relation to their target cash balance?

Q:2 Hanson Corporation expects its cash flows to behave in a random manner, as 5 assumed by the Miller and Orr model. The following information has been gathered. Annual yield on marketable securities = 8 percent The fixed cost of effecting a marketable securities transaction = Rs. 1700 The standard deviation of the change in daily cash balance = Rs.27,000 The management wants to maintain a minimum cash balance ofRs.3,500,000 What are the 'return point' and 'upper control point'?

Q:3 Consider the following data for a certain item purchased by Liberty Stores. 5 Annual usage = 25,000 units Fixed cost per order = Rs.400 Purchase price per unit = Rs.360 Carrying cost = 35 percent of inventory value

What is the economic order quantity? Now, assume that a discount of Rs.l 0 per unit is offered if the order size is 3,000 units. Should Liberty seek the quantity discount?

Q:4 List out various committees on "Bank Finance" and discuss, in detail, the 10 Tandon committee's recommendations along with the norms and methods of lending.

Q:5 What is Money Market? Who are the players? Also briefly discuss about the 10 instruments of Indian money market .

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Seat No.


APRIL - JUNE 2018

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IVA06IFM INTERNATIONAL FINANCIAL MANAGEMENT TIME: 3 HRS Marks:40

Instructions: 1. This is a closed book examination. 2. All the questions are compulsory. 3. Figures to the right indicate weightage of an individual question.

Q # 1 Explain why we need to study international finance. (6)

Q # 2 Annual interest rate in the USA and U.K. are 5% and 9% respectively. The (6) sport exchange rate is $ 1.60/£. The one year forward exchange rate is $ 1.55/£. An arbitrager can borrow either$ 1,000 or£ 1,600. Find out: 1. Whether covered interest arbitrage is possible?

2. What would be his gain/loss?

Q # 3 Explain on the basis of following data: whether, (1) Absolute version ofPurchasing Power Parity theory holds good (2) Law of one price hold good

USA India

Goods US$, Unit Goods Rs., Unit Price/unit Price/unit 4 Rice 1 20 Rice 40 20 Wheat 2 10 Wheat 80 Given Exchange rate is Rs. 40/US$.

(6)

Q # 4 Find out the size of variation margin call of a Euro Futures Contract with the ( q) help of following data. a) One Euro Futures Contract (1 Euro Futures Contract = € 1,25,000) b) Spot price US$ 1.50/€ c) 0.0040 is a standard deviation of daily changes in the price of futures contract d) Probability of exhaustion is 0.05 e) Number of days is 9 for which calculation is made.

Given Tabled value for Normal Distribution Table is as follows: For 0.975, the Table Value is 1.96, for 0.95 Table value is 1.90)

Q # 5 Data on following inter-affiliate subsidiary companies in the USA, Canada, (8)

Page 1 of 2

Germany and UK are given. The amounts due to and receivable from the affiliated companies is converted into a common currency (the USD) and prepared a matrix as follows.

Inter-subsidiary Payment Receivable Matrix (Amount in USD thousand) Payments

USA Canada Germany UK Total USA - 40 60 100 200

Receipts Canada 60 - 40 80 180 Germany 80 60 - 70 210 UK 100 30 60 - 190 Total 240 130 160 250 780

Questions: 1. If netting would not be used, then derive the amount of total payment

due through inter-subsidiary payment receivable matrix. If the cost of transfer the fund is 0.5%, then find out the total cost of fund transfer.

2. Prepare the netting schedule for above inter-subsidiary payment receivable matrix under bilateral and multilateral netting system.

3. Show whether use of netting system does have effect on number of transactions and cost of fund transferred?

Q # 6 Before establishing a project (capital budgeting decision) in a foreign country, (6) as an C.E.O. of a parent company operating in India, which variables you would like to study crucially. Explain each variable with importance of each with respect to international capital budgeting decision.

END OF PAPER

Page 2 of 2

Seat No.

GANP AT UNIVERSITY M.B.A. SEMESTER-IV EXAMINATION

APRIL JUNE 2018

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IVA07SFM STRATEGIC FINANCIAL MANAGEMENT

TIME: 3HRS. MARKS:40

Instructions:

1. It is closed book examination. 2. All the questions are compulsory. 3. Be precise and to the point in your answers.

Analyze the following situation. Q#l

(A) You are requested to find out the approximate dividend payment ratio as to have the Share Price at 56 by using Walter Model, based on following information available for a Company.

Amount Net Profit 50 lakhs Outstanding 10% Preference Shares 80lakhs Number of Equity Shares 5 lakhs Return on Investment 15% Cost of Capital (after Tax) (Ke) 12%

(5)

(B) A is an investor and having in its Portfolio Shares worth 1,20,00,000 at current price and Cash (5) 1 0,00,000. The Beta of Share Portfolio is 1.4. After four months the price of shares dropped by 1.8%.

Q#2

(A)

You are required to determine:

(A) Current Portfolio Beta and

(B) Portfolio Beta after four months-if A on current date goes for long position on 1,30,00,000 Nifty futures. Show calculations in Lakhs with four decimal points.

Answer the following.

A USA based company is planning to set up a software development unit in India. Software developed at the Indian unit will be bought back by the US parent at a transfer price of US $200 Lakhs. The unit will remain in existence in India for one year; the software is expected to get developed within this time frame.

Page 1 of 3

(10)

(5)

(B)

The US based company will be subject to corporate tax of 30% and a withholding tax of 10% in India and will not be eligible for tax credit in the US. The software developed will be sold in the US market for US $ 240 lakhs. Other estimates are as follows:

Rent for fully furnished unit with necessary hardware in 20 00 000 India ' ' Man power cost (160 software professional will be 600 per man working for

10 hours each day)

~dministrative and other costs

Hour

24,00,000

Advise the US Company on the financial viability of the project. The rupee -dollar rate is 67/$. Assume 1 year= 360 days.

Explain in detail corporate restructuring and the types of corporate restructuring. (5)

Q#3 SD Ltd. wants to purchase a machine worth 25,00,000. It has two options: (8) Either (i) to acquire the Asset by taking a Bank Loan@ 12% p.a. repayable in 5 yearly installments of 5,00,000 each plus interest or, (ii) to lease the Asset at yearly rental of 7,00,000 for five years.

In both the cases, the installment is payable at the end of the year.

The Company discounts its Cash Flows@ 14% (after tax).

Depreciation is to be taken at 20% on Written Down Value method (WDV). The Company's tax rate is 34%.

You are required to advise which of the financing options is to be exercised and reason thereof.

Q#4 RC Ltd. is able to issue commercial paper of 50,00,000 every 4 months at a rate of 15% p.a. (4)

Q#5

The cost of placement of commercial paper issue is 2,000 per issue. RC Ltd. is required to

maintain line of credit 2,00,000 in bank balance. The applicable income tax rate for RC Ltd.

is 30%. What is the cost of funds (after taxes) to RC Ltd. For commercial paper issue?

The maturity of commercial paper is four months.

1. What is leasing? Explain the sensible and dubious reasons for leasing. (3)

2. P Ltd. has current earnings of 6 per share with 10,00,000 shares outstanding. The (5)

company plans to issue 80,000, 8% convertible preference shares of 1 00 each at par. The Page 2 of 3

preference shares are convertible into 2 equity shares for each preference share held. The

equity share has a current market price of 42 per share. Calculate:

(i) What is preference share's conversion value?

(ii) What is conversion premium?

(iii) Assuming that total earnings remain the same, calculate the effect of the issue on the basic earnings per share (A) before conversion (B) after conversion.

(iv) If profits after tax increases by 20 Lakhs what will be the basic EPS, (A) before conversion and (B) on a fully diluted basis?

END OF THE PAPER

Page 3 of 3

Seat No. ----GANPAT UNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION APRIL- JUNE 2018

IV AOSLEH LEGAL ENVIRONMENT OF HRM TIME:3HRS Marks:40

Instructions: 1. Figures to the right indicate the individual marks of each question. 2. Substantiate your answers with relevant examples wherever possible.

Q#l Explain the scope and the major provisions of The Gratuity Act, 1972. (08)

Q#2 Write short notes on the following: (08) (A) Principle of notional extension of employment

(B) Grant of social security benefits to the contractual workers

Q#3 Explain in detail the major provisions of employee welfare as per The (08) Factories Act, 1948.

Q#4 What is the difference between grievance and industrial dispute? Explain. (08) Briefly explain the major machinery available under the Indian legal framework to resolve industrial disputes.

Q#S Explain in detail the major provisions of The Employee's Provident Fund (08) Act, 1952.

Seat No. ----GANPATUNIVERSITY

M.B.A. SEMESTER- IV EXAMINATION APRIL- JUNE 2018

IV A06SHR Strategic Human Resource Management TIME: 3 HRS Marks:40

Instructions: 1. All questions are compulsory.

2. Figure indicated at left side of each question indicates the weightage of the question.

Q# 1 Write down short notes (10) (A) Strategic Human Resource Management brings Competitive advantage

(B) Employee Assistant Programmes

Q#2 What should be essential strategy required to bring planned changes in order to (08) increase participation of employees to encourage growth and improvement in

an organization?

Q#3 What are some of the diversity challenges that are daunting difficulty to solve (08) in the industry?

Q#4 Workout some strategies that work well in creating an unmatched and (08) unforgettable employer brand in the eyes of the employees as well as pay off back as employee referral.

Q#S One of the most critical challenges for any organization is identifying and (06) hiring the right candidate, how would you avoid top hiring mistakes?


APRIL- JUNE 2018

Seat No. ----

IV A07IHR International Human Resource Management TIME: 3 HRS Marks:40

Instructions:

1) All the questions are compulsory 2) It is a closed book examination 3) Figure on the right indicates marks of the question

Q#l Differentiate domestic HRM and international HRM (5)

Q#2 Explain Hofstede study for cross culture study. (4)

Q#3 Explain the fundamental patterns of cultural differences. (5)

Q#4 Explain the main characteristics of the four approaches in international staffing. (6)

Q#5 Explain in detail the major factors which are involved in selecting expatriates. (6)

Q#6 Explain the major challenge for HR in cross cultural merger & acquisition. (6)

Q#7 Write a short note on the following: (8)

(a) Key issues faced by MNCs in International Labour Relations

(b) Approaches of International Compensation

----END OF PAPER----

Seat No. ___ _


APRIL -JUNE 2018 IV A07GSC GLOBAL SUPPLY CHAIN MANAGEMENT

TIME: 3 HRS

Instructions: 1. All the questions are compulsory

Marks:40

Q # 1 "If the Supply Chain Management begins with a forecast that subsequently (6)

information error in terms of timing or quantity, the ramifications will be felt

throughout the entire process. The consequences are many; manufacturing will

have to adjust and run at less capacity or work overtime to meet customer

demand; logistics expenses will be at the wrong place at the wrong time,

impacting customer service; the list could go on ad infinitum". - Critically

evaluate the statement and suggest remedial strategies with suitable example.

Q # 2 "Logistics Customer Service might be quantified in terms of average order (6) cycle time and order cycle time variability". Elaborate the statement with

suitable example. Also, explain other performance criteria of logistic activities

to measure customer services.

Q # 3 For Global firms, describe the relationship between logistics strategies and (6)

other corporate strategies in the area of technology, marketing and

manufacturing.

Q # 4 What are the reasons that inventories are held throughout a supply chain? Why (4)

should they be avoided? Explain Pull and Push inventory philosophy. Explain

with suitable example when would each be most appropriately applied?

Q # 5 Global supply chains: why they emerged, why they matter, and where they are (6)

going? Explain with suitable example.

Q # 6 Read the Case on Page no 2, evaluate it and answer the questions mentioned at (12) the end of the case.

P.T.O

.....---, Vector SCM (supply chain management) is the lead logistics provider worldwide for vehicle manufacturer General Motors (GM). The company is a joint venture between GM and CNF, Inc., a $6 billion management company of global supply chain services. Founded in December 2000, Vector SCM draws from the supply chain expertise of all of CNF's operating companies: Con-Way Transportation, Emery Worldwide, and Menlo Logistics . Ultimately, the goal is for Vector SCM to provide GM with a seamless, integrated, end-to-end visibility of all material and vehicles moving within its worldwide supply chain through a common information technology system. ·

According to the group vice president, GM worldwide purchasing and production control and logistics, "Vector SCM will provide to GM solutions to the tremendous logistical challenges facing the automotive industry today. We have over 180 mil· . lion pounds of material delivered to GM daily from 12,000 origins, and ship over eight million vehicles per year. Vector SCM will build the management tools to fulfill ourrequii'emeiits, accelerating thespeed and reiiability necessary to satis(y the changing demani:ls of our customers." -

GM is undergoing a company-wide effort known as Order-to-Delivery. The objective of this aro objective is to provide accurate and reliable ,delivery of vehicles to customers apd slash GM's order cycle time from its current level of more thim sixty days to an average of fifteen to twenty. An intent of Vector SCM· was to provide expensive . supply. chain engineering expertise along with advanced Web-~ased technologies tolfroduct end-to-end visibility of all materials and vehicles moving within GM's supply chain, while improving the overall logistics capability of GM and its affiliat~s.

As already mentioned, Vector SCM leverages the extensive supply chain engineering expertise of all of CNF's operating companies. The advanced, Web-based software technologies to be used by Vector SCM were developed by CNF. They include a supply chain visibility and compliance system called Vector Vision that wili facilitate the management of all materials and finished vehicles in the GM pipeline, improving the reliability and flexibility of.GM's production and distribution system.

At the time Vector SCM was formed, GM was using multiple third-party logistics provider~. each with separate information technology systems that did not interface well. Once electronic data lin)<s- · are established from all of the service providers to the new Vector Vision system, Vector SCM will be able to optimize the materials network, increasing the speed at which materials move, and reducing costs.

The new company began its transition period in North America in early 2001. A goal was for Vector SCM to be expanded in varying degrees to other global regions as plans became more finalized. Ultimately, Vector SCM will function as GM's 4PL (fourth-party logistics) provider, managing all aspects of GM's supply chain including coordination among all 3PLs engaged by GM.

Case Questions

.. -

1. What was ihe underlying rationale for the formation of Vector SCM? What benefits does it create for General Motors Corporation and for CNF, Inc.?

. 2. According to i:lr. Michael Porter, there are three basic types of strategy: low cost, differentiation, and focus. Looking at the Vector SCM from the perspective of GM, in what ways does it help to achieve each of these three types of strategy?

3. Consider the four primary areas in which it is important to develop logistics and supply chain strategies: time-based, asset productivity, inform.ation technology, and rel<itionship-based. In what ways does Vector SCM involve aspects of each of these four areas?

4. Overall, what do you think is the most important motivation of General Motors to become involved in a joint venture as is suggested by Vector SCM? Would you expect to see more relationships such as this in the areas•of logistics and supply chain management? Less? Why?


APRIL - JUNE 2018 IV A08IMA INSURANCE MANAGEMENT

Seat No. ----

TIME: 3HRS Marks.: 40 Instructions:

1. Figures to the right indicate marks of each question. 2. All questions are compulsory. 3. This is closed book examination

Q# 1

Q#2

Q#3

Q#4

Q#S

Q#6

Discuss the rural and social obligations of Insurance sectors

What is claim settlement? Discuss the different types of life insurance claim and document required for life insurance claim settlement.

Discuss the manner of holding enquiry before suspensiOn or cancellation certificate of registration of insurance company.

Discus the different products of life Insurance.

Write Short Note on: Bancassurance

Discuss the functions of Third Party Administrator (TP A).

'END OF PAPER'

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(7)

(7)

(7)

(7)

(7)

(5)

TIME: 3HRS.

Instruction:

GANPATUNIVERSITY M.B.A. SEMESTER- IV EXAMINATION

APRIL - JUNE 2018 IVA08MHS MANAGING HOSPITALITY SERVICES

1. This is a closed book examination. 2. All questions are compulsory. 3. Be precise and to-the-point in your answers. 4. Substantiate your answers with suitable examples wherever applicable. 5. Number on the right side indicates the marks of the individual question.

Seat No. ---

MARKS: 40

Q # 1 Discuss the Room Division Departments of a Hotel. (8)

Q # 2 Discuss at least five categories of catering. (8)

Q # 3 Discuss the trends affecting the future of the Hospitality Industry. (8)

Q # 4 What are various service styles relating to the restaurant business? (8)

Q # 5 Who is a consumer? Discuss the important points of Consumer Protection Act 1986. (8)

'END OF PAPER'

ganpat university m.b.a. semester-iv examination april … · 2018-05-01 · the fixed cost of...

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