gaming support 2008 catalog

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Catalogue 2008

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Catalog for the casino industry. Products include: Casino Signs; Digital Signage (JackpotJunction); BonusBox; BaseSys Gaming Management System; BaseSys Jackpot Controllers; Eureka LED Displays; Casino Seating.

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Page 1: Gaming Support 2008 Catalog

Catalogue 2008

Page 2: Gaming Support 2008 Catalog

About Gaming Support

Gaming Support builds its business by growing

gaming revenues for our clients. We have

been delivering tried and tested, industry-

leading solutions to casinos and slot parlors

worldwide for over 7 years. Focused on growing

gaming revenues and operating efficiency for

our clients, our diversified range of solutions

includes:

• Signs

• Seating

• Slot accessories and spare parts

• Games

• Systems

All backed up by a focus on service excellence

that delivers assured quality.

© Gaming Support bv, 2007All rights reserved. No part of this catalogue may be reproduced in any form, by print, photoprint or any other means, without written permission from the publisher. Technical data, texts and pictures are subject to error and modifications and are subject to further developments.

Page 3: Gaming Support 2008 Catalog

p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T. c o m

Signs Gaming Support Signs scale from large

exterior solutions promoting each outlet,

through slot-bank and wall-mounted signs

and displays that promote specific gaming

areas, to slot toppers and edge lit signs for

enhanced ‘local area’ communication with

your visitors.

Seating Providing functional elegance

to our range of casino and slot

parlor clients, Gaming Support

Seating is manufactured to the

highest quality. The reliability of

every seat is guaranteed with a

lifetime structural full replace-

ment warranty.

SlotsGaming Support is among the select few inde-

pendent companies worldwide who partner with

the major slot manufacturers, including:

Gaming Support oversees the operation of

almost 10,000 slots in over 20 separate loca-

tions spanning multiple countries. This provides

the company with detailed knowledge of all the

major slots, of how they integrate with signs and

systems, and of what is needed to maintain each

slot’s uptime.

A b o u T GA m i n G S u P P o r T

Page 4: Gaming Support 2008 Catalog

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A b o u T GA m i n G S u P P o r T

Games Gaming Support’s innovative table games include products

developed from our detailed industry experience. These in-

clude Super Kick Ass Double Down bonus Poker®, Shut Dice®

and Tens up®.

All of Holland Casino’s tables are supplied

by Gaming Support, including: roulette,

blackjack, Poker, Punto banco and Sic

bo. Every table is ergonomically designed

and manufactured to constantly ensure both

player and croupier comfort.

Systems JackpotJunction® is the leading gaming-

enabled digital signage system worldwide.

it gives casinos and slot parlors the ability

to create their own broadcast-quality media

channels. integrating with signs, displays and

special effects, JackpotJunction turns jackpots

into powerful broadcasts that grab attention,

extend play and drive revenues.

overseeing tens of thousands of devices for casinos and

slot parlors, Gaming Support is one of the world’s

pre-eminent providers of outsourced gaming services.

We have the experience and knowledge to increase your

gaming revenues and enhance your operating efficiency.

Page 5: Gaming Support 2008 Catalog

PAG e 5c A t A l o G u e 2 0 0 8

Contents

77

2733414753

63666768

697172767883

84

P h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i n G s u P P o r t . c o m

StandardsSignsLED Displays Jackpot ControllersSeatingSlot AccessoriesTable Games

GamesSuper Kick Ass Double Down Bonus Poker®

Shut Dice®

Tens Up®

SystemsBonusBox®

JackpotJunction®

JackpotJunction XL®

BaseSys® GMSTable Billboards

General Terms and Conditions

Page 6: Gaming Support 2008 Catalog

p h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . g a m i n g s u p p o r t . c o mpag e 7c a t a l o g u e 2 0 0 8

Standards • Signs

Gaming Support Signs helps casinos and

slot parlors around the world by delivering

sign solutions that:

• Integrate with slots

• Match slot themes

• Match property themes

• Afford excellent value

• Provide superior quality

Every day of the year, Gaming Support

oversees the operation of almost 10,000

slots in over 20 separate locations spanning

multiple countries. Our employees continually

grow our knowledge of what works for our

gaming customers; and what does not. Our

sign solutions work.

Page 7: Gaming Support 2008 Catalog

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S ta n da r d S • S i g n S

Integrate Signs and Slots our extensive industry knowledge and experi-

ence allows Gaming Support to provide sign

solutions that completely integrate with slots

and systems. We partner with the major slot

manufacturers.

Match Slot ThemesWorking with the major slot manufacturers

provides our team of sign designers with unique

insight into the themes used in the leading slot

games. This allows our designers to create

signs that match the themes used in the slot

machines.

Match Property Themesour designers specialize in creating signs for

casinos and slot parlors. That is all they do.

With installs around the world, our sign design-

ers have proven experience in delivering sign

solutions that match the interior design themes

used in casinos and slot parlors. We pride our-

selves on our uniquely creative sign solutions.

Excellent ValueWe offer our customers sign solutions that

afford great value for money. We manufac-

ture gaming-specific signs all year round. This

means that Gaming Support’s customers re-

ceive excellent prices; and guaranteed quality.

Superior QualityWe manufacture every single sign at our

specialized head office facility. We ensure that

each sign we manufacture and install meets the

exact specifications of our gaming customers.

All of our signs meet the quality requirements

of the major certifying institutions.

on the following pages, you will find a small

sample of our signs*. if you would like to find

out more about Gaming Support’s superior sign

solutions, please contact us.

* Sign designs shown in this catalogue include those relating to slot games, casinos and slot parlors. Gaming Support has tried to recognize all trademark and intellectual property ownership. Gaming Support cannot be held responsible for any errors or omissions.

Page 8: Gaming Support 2008 Catalog

262,0 cm

173,8 cm

250,0 cm

105,0 cm

17,0 cm

125,0 cm

303,0 cm

56,0 cm

Copyright © 2007 bally Gaming inc.

Copyright © 2007 bally Gaming inc.

Copyright © 2007 bally Gaming inc.

207,58 cm

146,49 cm

48,37 cm

c A T A l o G u e 2 0 0 8 pAG e 1 0 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

6098

7097

7071

Page 9: Gaming Support 2008 Catalog

250 cm

131 cm

Topview

c A T A l o G u e 2 0 0 8 pAG e 1 1 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

6128 WmS Gaming and ‘Hot Hot PennyTm’ are trademarks or registered trademarks of WmS Gaming inc.

WmS Gaming and ‘Life of luxury’ are trademarks or registered trademarks of WmS Gaming inc.7137

7004_2 WmS Gaming and ‘Jackpot PartyTm’ are trademarks or registered trademarks of WmS Gaming inc.

Page 10: Gaming Support 2008 Catalog

350,90 cm

Topview

48,99 cm112,68 cm

75,6 cm24,0 cm

35,6 cm

1200,0 cm

250,0 cm165,0 cm

105,0 cm

165,0 cm215,0 cm

100,0 cm

c A T A l o G u e 2 0 0 8 pAG e 1 2 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

5073

7004_r3

5054 international Game Technology, iGT and ‘red White blue®’ are trademarks or registered trademarks of international Game Technology inc.

WmS Gaming and ‘Jackpot PartyTm’ are trademarks or registered trademarks of WmS Gaming inc.

Cirsa, unidesa and ‘Jokers WildTm’ are trademarks or registered trademarks of CirSA business Corporation, S.A.

Page 11: Gaming Support 2008 Catalog

355,10 cm

45,41 cm

132,0 cm

355,10 cm

Topview

30,0 cm

440,0 cm

105,0 cm167,5 cm

114 cm75

248,0 cm103,3 cm

94,0 cm63,0 cm

30,0 cm

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S ta n da r d S • S i g n S

7025_r2

7001_r2

7021

Copyright © 2007 bally Gaming inc.

Fortuna Gaming is the trademark or registered trademark of Fortuna Gaming b.V.

r. Franco and ‘Cash blast’ are trademarks or registered trademarks of recreativos Franco S.A.

Page 12: Gaming Support 2008 Catalog

290,8 cm163,7 cm

109,7 cm74,7cm

50,3cm120,7cm

202,6 cm115,6 cm

571,7 cm

115,2 cm

123,3 cm 39,1 cm

113,8 cm

68,0 cm

213,0 cm

76,0 cm

c A T A l o G u e 2 0 0 8 pAG e 1 4 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

7099

3025

4061_07

Aristocrat and ‘Cash Express™’ are trademarks or registered trademarks of Aristocrat Technologies Australia Pty Ltd.

Page 13: Gaming Support 2008 Catalog

154,6 cm73,4 cm

97,8 cm

176,1 cm

615,8 cm

53,8 cm

127,5 cm 30,447,6cm

c A T A l o G u e 2 0 0 8 pAG e 1 5 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

7075_r3

7076_r1

7082_r4

Page 14: Gaming Support 2008 Catalog

127,5 cm

83,8 cm

47,6

33,7

434,2 cm

184,3 cm

160,0 cm

33,8 cm

99,4 cm

66,9 cm

220,6 cm

358,2 cm

106,0 cm

145,9 cm111,0

89,2 cm

c A T A l o G u e 2 0 0 8 pAG e 1 6 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

7086

7087

7089

Page 15: Gaming Support 2008 Catalog

280,0 cm125,5 cm

112,5 cm

140,0 cm

78,5 cm

62,5

120 cm

115 cm

171,6 cm

24,7 cm

143,0 cm

63,0 cm

15,0 cm

270,0 cm

ceiling

30,0 cm

171,6 cm

topview

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S ta n da r d S • S i g n S

7102_r5

7105_r1

7030

Page 16: Gaming Support 2008 Catalog

110,0 cm

89,0 cm

30,0 cm

62,4 cm

70,0 cm

139,1 cm

380,0 cm

120,0 cm

180,0 cm

222,0 cm

200,0 cm

137,0 cm

320,0 cm

c A T A l o G u e 2 0 0 8 pAG e 1 8 p h o N e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i N G S u p p o r T . c o m

S ta n da r d S • S i g n S

6039

6042

Page 17: Gaming Support 2008 Catalog

50,0 cm

75,0 cm

30,0 cm

option A

Silver polished aluminium

red neon

Clear plex w/decorcolors as shownLow voltage LED lights

option b option C

Fabricated brushedsteel armature

Full colorvinyl print logo

12 mm plex w/full color printto be edge lit by LED

fabricated aluminium backing w/black finish

64 cm

94 cm85 cm

32 cm

67 cm

33,2 cm 14,8 cm

18,6 cm 39,8 cm27,5

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S ta n da r d S • S i g n S

4036

7043

7058

Page 18: Gaming Support 2008 Catalog

Denom. Values

32,4 cm30,0 cm

25,6 cm

9,8 cm

60,3 cm

Topview

24,0 cm

24,0 cm15,9 cm

7,7 cm 5,6 cm

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S ta n da r d S • S i g n S

7077

7078

7101_r1

Page 19: Gaming Support 2008 Catalog

47,5 cm

35,0 cm

75,8 cm

69,3 cm

40,0

45,3

35,025,0

47,5 cm

35,0 cm

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S ta n da r d S • S i g n S

7077_r3

7077_r1

7077_r5

Page 20: Gaming Support 2008 Catalog

70,0 cm

40,0 cm 30,0 cm

57,5 cm

70,0 cm

40,0 cm 30,0 cm

57,5 cm

273,0 cm

47,7 cm

Topview

Sideview

35,0 cm

10,0 cm20,0 cm

3D close-up

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S ta n da r d S • S i g n S

4037

7053_r2

7062_1

Page 21: Gaming Support 2008 Catalog

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S ta n da r d S • S i g n S

AccessoriesGaming Support carries a very wide range of spare parts for the broad variety of signage and lighting solutions that we install for our clients in casinos and slot parlors.

below is a small sample of our signs spare parts. if what you need is not shown on the following pages, please contact us to discuss your needs.

Sign FacingsGaming Support replaces sign facings to match the themes of new slots.This extends the life of your signs, both saving you money and reducing any disruption to your gaming operations.We deliver new sign facings to meet your cus-tom requirements.

Sign ModificationsGaming Support provides the full range of sign modifications.Popular modifications include• Changing pole height• replacing damaged poles• Adding neon lights• Changing neon light colorCommonly we are asked to extend the life of existing signs. We deliver solutions that include adding• Parts to update signs• Light Chasers (see page 15)• JackpotJunction Lite Controllers (see

page 55)

Page 22: Gaming Support 2008 Catalog

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S ta n da r d S • S i g n S

Edge Lit Signs• Easy to install• Changing the Plexiglas is as easy as 1-2-3• Highly visible• Place on

– Slot machines – Poles – Walls

• match slot and property themes• options for light colors are

– red – Green – blue

includes base unit and Plexiglas sign. Each can be purchased separately.

Light Chaser• use in Signs to easily change and control light shows• Works with

– LEDs – neon lights

• 12 output channels• Comes with easy-to-use software• Program 16 different light shows

– up to 256 patterns per show• Jackpot hits trigger light shows• You control

– brightness of LED illumination – Speed of LED illumination

• 24V = up to 150 LEDs on simultaneously• 12V = up to 300 LEDs on simultaneously

includes user manual, CD with software and rS232 cable

LED String (shown in photo) and Power Supply unit (not shown) require separate purchase

Light Chaser Power Supply Unit• Available in 12V and 24V• includes cable

4010530

4010036

Page 23: Gaming Support 2008 Catalog

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S ta n da r d S • S i g n S

1010198

1010195

LED Strings• For use with Gaming Support’s Light Chaser• Lights are available in

– red – Green – blue – Yellow – White

LED Strings for general use are also available. Please contact us.

Starlight Harness• Also known as Wire Harness• ideal for chasing spray applications• Long lasting

– 20 gauge solid copper wire• 24V

Fluorescent Lamps• Long lasting• Energy efficient• Wide variety of uses, including

– General lighting – inside signs

• Available in a wide range of shapes and sizes

Rotators• Long lasting• Work year after year• reversible motor to offer maximum flexibility• Can be installed in

– Ceilings – Floors

• Able to be used – indoors – outdoors

• rPms available – 2 (standard) – 1, 3, 4, 5, 6

• Available in – 3 ring – 5 ring5 ring: 1010238

3 ring: 1010237

Page 24: Gaming Support 2008 Catalog

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S ta n da r d S • S i g n S

ScreensGaming Support offer the full range of screens, including TFT and plasma.Screen size ranges from 15” and upwardsPlease contact us to discuss your needs.

Screen Frames• Frame your screens• Variety of colors available• Different finishes available• match your interior design theme(s)

These are just a small sample of our signs spare parts. if what you need is not shown on these pages, please contact us to discuss your needs.

Page 25: Gaming Support 2008 Catalog

Gaming Support Displays deliver industry-

leading performance that:

• Are incredibly bright

• Emphasize jackpot values

• Run shows when they are triggered

• Can be managed from your computer

Eureka® LED Displays integrate with the major

slots and systems, and are in use in casinos and

slot parlors worldwide. Our frontline ex perience

gained overseeing the daily operations of almost

10,000 slots across multiple countries allows us to

develop products that work. All Gaming Support

Display solutions deliver exactly what our clients

need; day after day.

p h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . g a m i n g s u p p o r t . c o mpag e 2 7c a t a l o g u e 2 0 0 8

Standards • LED Displays

Page 26: Gaming Support 2008 Catalog

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S ta n da r d S • l e d d i S p l ay S

* GiF: Graphics interchange FormatMicrosoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the united States and/or other countries.

Incredibly BrightEureka LED Displays deliver the best resolution

and brightness of any LED display developed

for the gaming industry. make sure your mes-

sages stand out – use ultra-bright Eureka LED

Displays from Gaming Support.

Emphasize Jackpot Valuesintegrating with the major slots, systems and

jackpot controllers, ultra-bright Eureka LED

Displays allow you to make sure your jackpot

values really stand out. With an easy-to-use in-

terface, Eureka LED Displays allow you to focus

on communicating the key

messages to influence your

visitors.

To really catch the attention

of your visitors, use the

Eureka Large Format Dis-

play. Designed to be seen

from a greater distance, the

Eureka Large Format Display will make your

gaming floor stand out; indoors and outdoors.

Trigger your Shows • Trigger your Visitors Easily create your own messages and shows

using the Eureka movie manager. Eureka LED

Displays allow you to place text over static and

animated GiF* files without using specialized

software – making them very easy to use. GiFs

can also be used across media, eg you can reuse

GiFs you run on your website – saving you time

and money.

With Eureka movie

manager you can

link audio, video and

special effect trig-

gers to your shows.

Triggers can range

from PA systems and

alarm bells, to snow

canons and confetti

canons. Triggers can

be activated when a jackpot hits, at a specified

time of day, or whenever you want during a show.

Eureka Displays put you in control of your shows,

allowing you to trigger your visitors to spend

more money.

Manage from your Computer Every Eureka LED Display that is connected to

your computer network can be managed from a

single PC running the Windows® operating sys-

tem. Eureka LED Displays communicate using

Ethernet / iP protocols. You could be in a differ-

ent location – or even country – and up-dating

a Eureka movie show is as easy as using your

calendar to set a meeting. Capture the atten-

tion of your visitors for longer by showing more

powerful and attention-grabbing movie shows

with Eureka LED Displays.

To find out more about the range of industry-

leading Gaming Support Display solutions,

please contact us.

Page 27: Gaming Support 2008 Catalog

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S ta n da r d S • l e d d i S p l ay S

Eureka in-Machine LED Display • brighten-up your slot machine communications• Eureka in-machine LED Displays allow you to:

– Emphasize jackpot values for slot machines – Link your in-machine Displays to your net-work to increase your communication options – Publicize jackpots values

• Available in rG (red Green)• includes Logic board and Power Supply unit• Dimensions:

H 55 mm W 320 mm D 50 mm

Eureka on-Machine LED Display • Similar to in-machine Eureka LED Display• Attach to the top of your slot machines, rather

than locating inside• Enclosure requires separate purchase• Dimensions (including Enclosure):

H 64 mm W 352 mm D 76 mm

Eureka 1x3 LED Display Jackpot values will be noticed with ultra-bright Eureka 1x3 LED Displays• Emphasize jackpot values for:

– slot machines – slot banks – mysteries – Progressives

• Link your 1x3 Displays to your network to in-crease your communication options – Publicize jackpots values – repeat time-sensitive offers – Cross-promote your gaming franchises

• Available in: – rG (red Green) – rGb (red Green blue)

• Eureka rGb Displays allow you to broadcast movie shows in full color

• Eureka rGb Displays require more powerful rGb Logic boards

• Enclosure requires separate purchase• includes Logic board and Power Supply unit• Dimensions (including Enclosure):

H 210 mm W 1250 mm b 198 mm

4010503

4010513 rG4010556 rGb

4010512

Page 28: Gaming Support 2008 Catalog

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S ta n da r d S • l e d d i S p l ay S

Eureka 2x3 LED Displayoffering similar options to the 1x3, with twice the impact!• Available in:

– rG (red Green) – rGb (red Green blue)

• Eureka rGb Displays allow you to broadcast movie shows in full color

• Eureka rGb Displays require more powerful rGb Logic boards

• Enclosure requires separate purchase• includes Logic board and Power Supply unit• Dimensions (including Enclosure):

H 311 mm W 1250 mm b 198 mm

Eureka Large Format Displayincredibly bright and very largeVisitors will definitely pay attention to what you want to communicate to them

Located in key positions, Eureka Large Format Displays are ideal for advertising across your property• Also perfect for outdoor advertising

includes Enclosure and Power Supply unit

Dimensions (including Enclosure): H 960 mm W 3960 mm b 346 mm

Weight 385 Kg

4010514 rG4010557 rGb

4010520

Page 29: Gaming Support 2008 Catalog

150,0 cm

45,0 cm

140,0 cm

25,0 cm

23,3 cm

34,5 cm

5,6 cm

17,3 cm

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S ta n da r d S • l e d d i S p l ay S

Eureka EnclosuresA wide range of enclosures are available for:• Eureka Displays inside signs• Eureka Displays that are free-standing

Colors commonly requested:• metallic silver• black• White

Eureka enclosures come in a wide variety of finishes, including:• Polished gold• Powder coated• Chrome• Wood (your choice of wood and finish effect)

if you need Display enclosures to meet your cus-tom requirements, please contact us.

LED EnclosuresWe provide our customers with a variety of enclosures that fit most industry standard LED displays.These are produced to meet your custom needs.Please contact us to find out more.

Eureka Power Supply Unitreplacement power supply unit for use with Eureka LED Displays

1031279

Page 30: Gaming Support 2008 Catalog

Managing and controlling slots and jackpots is made easy with JackpotNavigator®. Developed from the experience Gaming Support has built up overseeing the daily operations of almost 10,000 slots from the major slot manufacturers, Jackpot-Navigator will allow you to easily manage and control your slots and jackpots.

With JackpotNavigator you can:• Easily manage jackpots from your computer• Quickly update JackpotNavigator settings• Emphasize jackpot values• Trigger special effects when jackpots hit• Connect to JackpotJunction (see page 72)

Standards • Jackpot Controllers

p h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . g a m i n g s u p p o r t . c o mpag e 3 3c a t a l o g u e 2 0 0 8

Page 31: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

Manage from your ComputerControl thousands of slot machines from a

single PC running the Windows® operating sys-

tem. Each Jackpotnavigator master can have

up to 31 Jackpotnavigator Slaves connected

to it. Each Slave can have 32 slot machines

connected to it. one Jackpotnavigator master

can control 1,024 slots (1 + 31 x 32). one PC can

have one Jackpotnavigator master linked to it,

allowing you to remotely control and manage

jackpot settings across your gaming floor and

property.

Rapid Updating Every Jackpotnavigator master comes com-

plete with an integrated keypad and backlit

display allowing quick and convenient updating

of Jackpotnavigator settings. Settings can also

be easily updated from the comfort of your PC

with the user-friendly Jackpotnavigator remote

Software – allows you to edit the settings for

both Jackpotnavigator master and all Slaves

Jackpotnavigator remote Software main Window

manage from your Computer

Page 32: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

connected to a master. Controlling and ma-

naging mystery and Progressive jackpots is

fast and easy with Jackpotnavigator.

Emphasize Jackpot Valuesintegrating with the major slots and sys-

tems, each Jackpotnavigator controls LED

Displays allowing you to communicate

your growing jackpot values to all of your

customers in real time. Emphasizing your

growing jackpot values will help build and

maintain fun and excitement across your

gaming floor as your customers play more

to win more.

Trigger Special Effectsone Jackpotnavigator allows you to control

and manage 6 jackpot triggers for each and

every jackpot level. Triggers range from the

usual PA systems, signage, plasma displays,

TVs and projectors, through to special effects

such as confetti canons and snow blowers.

Triggering special effects when jackpots hit

will take your jackpots to the next level, help-

ing to build a winning atmosphere across your

gaming floor.

To find out more about the superior features

of Jackpotnavigator, the jackpot controller

offered to you by Gaming Support, please

contact us.

Page 33: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

JackpotNavigator Master*With real-time jackpot management, Jackpot-navigator allows you to:• manage up to 6 jackpots• Control mystery and Progressive jackpots• Trigger up to 6 different media when a jackpot

hits – Audio – Video – Special effects

• use the membrane keypad with backlit LCD for quick access

• rapidly configure and change jackpot settings• run diagnostics to manage your jackpots in

real-time

Can control 1,024 slot machines• Each master can have 31 Slaves connected to it• Each Slave can control 32 slot machines• 1 master + 31 Slaves x 32 machines = 1,024

slots

includes Jackpotnavigator user manual, break-out board and Power Supply unit

Dimensions (master):H 61.5 mmW 252.5 mmD 267 mm

* requires additional purchase of Jackpot-navigator remote Software for optimal use

JackpotNavigator SlaveCombines with Jackpotnavigator master to:• manage up to 6 jackpots• Control mystery and Progressive jackpots• Trigger up to 6 different media when a jackpot

hits – Audio – Video – Special effects

• run diagnostics to manage your jackpots in real-time

one Jackpotnavigator Slave can control 32 slot machines31 Jackpotnavigator Slaves can be connected to one Jackpotnavigator master

includes Jackpotnavigator user manual, break-out board and Power Supply unit

Dimensions (Slave):H 61.5 mmW 252.5 mmD 267 mm

4010507

4010508

Page 34: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

1010132

JackpotNavigator Remote Softwareuse with Jackpotnavigator master to:• Easily manage up to 6 jackpot levels• Control mystery and Progressive jackpots• Simplify diagnostics and reporting• Edit all jackpot settings for all Jackpot-

navigator Slaves that are connected to a Jackpotnavigator master

Jackpotnavigator remote Software runs on computers with the Windows® operating sys-tem.

Page 35: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

Accessories

JackpotNavigator Breakout Board use with Jackpotnavigator master to:• Connect one Jackpotnavigator master to as

many as 32 Jackpotnavigator Slaves• Connect one Jackpotnavigator Slave to as

many as 32 slot machines

Dimensions:H 38.5 mmW 152.5 mmD 127 mm

JackpotNavigator Power Supply Unituse with both Jackpotnavigator master and Slave

JackpotNavigator Mystery Interface Card use to control mystery jackpots on your slot machines• Acts as the interface between slot machines

and breakout board• Connects to slot machine mechanical meters• Works with the major slot machine makes and

models

Dimensions:H 19.8 mmW 54 mmD 35.7 mm

Gaming Support Locking Device Prouse to help manage mystery jackpots on your slot machines• Acts as the interface between mystery jackpot

and Jackpotnavigator• Connects to slot machine mechanical meters• immediately locks slot machine when a large-

scale mystery jackpot is won• Works with the major slot machine makes and

models

Dimensions:H 19.8 mmW 54 mmD 35.7 mm

1010669

1030603

1010121

4010509

Page 36: Gaming Support 2008 Catalog

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S ta n da r d S • jac k p ot c o n t r o l l e r S

JackpotNavigator Machine-specific Harness use to control Progressive jackpots on your slot machines• Acts as the interface between slot machines

and breakout board• Connects to serial progressive ports on the

major slot machine makes and models

Jackpot Trigger Deviceuse to trigger audio, video and special effects when jackpots hit• Supports mystery and Progressive jackpots• Acts as the interface between Jackpotnaviga-

tor and almost any media device – Audio, eg PA Systems – Video, eg Laser projection systems – Special effects, eg Confetti canons

• Works with all jackpot controllers

Dimensions:H 18 mmW 83.3 mmD 76.8 mm

Gaming Support Confetti Canon use with Jackpotnavigator and Jackpot Trigger Device to celebrate jackpot hits• Helps trigger human emotional senses when

jackpots are hit• builds feeling of fun and excitement across

your gaming floor• no jackpot need go unnoticed again• Extends the reach of your jackpots

many different special effects can be triggered when jackpots hit. interfacing with Jackpotnavi-gator and Jackpot Trigger Device, these special effects include:• Strobe and laser lighting• Tumbler systems• Snow blower machines• Animatronics and robotics

A full list of special effects is available upon request

4010546

4010529

Page 37: Gaming Support 2008 Catalog

Gaming Support Seating extends playing time of

customers by delivering:

• Ergonomically designed seating solutions

• Quality and innovative designs

• Craftsmanship that is attractive

• Materials that maximize comfort

• Seats that are reliable

Gaming Support Seating is based on our wide-

ranging industry and frontline gaming floor

experience. Overseeing the daily operations of

almost 10,000 slots, hundreds of tables, and

with daily involvement in F&B, hospitality and

convention customers, Gaming Support delivers

seating solutions that meet the needs of our broad

base of casino and slot parlor clients.

p h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . g a m i n g s u p p o r t . c o mpag e 4 1c a t a l o g u e 2 0 0 8

Standards • Seating

Page 38: Gaming Support 2008 Catalog

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S ta n da r d S • S e at i n g

Ergonomic SeatsYour customers come in all shapes and sizes.

So do our seats. Every Gaming Support seating

product is designed to perfectly fit that most

demanding of species – Homo sapiens. our seats

are a perfect fit for your customers, your bud-

get, and your property design.

Finest QualityQuality seats that are a perfect fit increase

playing time by making customers feel more re-

laxed. Every Gaming Support seat is manufac-

tured from only the highest quality materials,

based on the gaming industry’s most innovative

designs. Gaming Support Seating delivers pro-

ducts that stand up to many years of use and

still keep their good looks.

Attractive manufactured to the highest specifications and

to strict quality standards, the range of pro-

ducts we offer will attractively match your exact

needs. Seating solutions that look this good will

make your gaming floor a model property.

Comfortablemaximizing comfort maximizes playing time.

maximizing playing time maximizes gaming

revenues. make the comfortable choice – buy

your gaming seating from Gaming Support.

Reliable With a lifetime structural full replacement war-

ranty, Gaming Support Seating is your

reliable choice.

To find out how Gaming Support Seating can

help you extend the playing time of your cus-

tomers, please contact us.

Page 39: Gaming Support 2008 Catalog

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Wrap style Gb240 back Wrap style Gb240 front Wrap style Gb243

Wrap style Gb245

Ergo inspired Gb 281 Ergo inspired Gb 292 Classic Appeal GCbS-SQ

Wrap style Gb296 nuevo riche Gb232

S ta n da r d S • S e at i n g

Page 40: Gaming Support 2008 Catalog

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Sheer Simple radius Gb202 Sheer Simple radius Gb259 Sheer Simple radius Gb251

S ta n da r d S • S e at i n g

Sheer Simple radius GCbS

Classic Appeal GCbS-rW

Sheer Simple radius Gb203 Sheer Simple radius Gb254

Sheer Simple radius Gb203 Sheer Simple radius Gb257

Page 41: Gaming Support 2008 Catalog

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Wrap Style Gb240Wrap Style Gb296 Wrap Style Gb265

nuevo riche Gb634nuevo riche GC232 nuevo riche GC235

Ergo inspired Gb283 Ergo inspired GC297 nuevo riche GC211

S ta n da r d S • S e at i n g

Page 42: Gaming Support 2008 Catalog

Standards • Slot Accessories

Overseeing the daily operations of almost 10,000 slots from the major slot manufac turers, Gaming Support carries the full range of slot accessories to guarantee the uptime of your gaming floor.

The following pages contain a small sample of our Slot Accessories. If what you need is not shown on the following pages, please contact us to discuss your needs.

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S ta n da r d S • S lot ac c e SS o r i e S

Slot Machine HarnessPartnering with the major slot manufacturers, Gaming Support stocks machine harnesses for all popular slots

Commonly asked for harnesses include those from:• Aristocrat• Atronic• Austrian Gaming industries• bally• iGT• WmS Gaming

Assa® Desmo Casino LocksGaming Support deliver only the best acces-sories to our casino and slot parlor customers. This is why we supply the full range of Assa® Desmo Casino locks, combining the essential components of:• High security locking• Precision manufacturing• Lasting durability• best-in-class quality

Popular Desmo Casino lock options include:• Key alike• Key different• Key alike 2 pull-out positions

Assa® Desmo RC (Removable Core) Locks building on the success of its Desmo Casino locks, Assa has developed a version of this lock with a removable core making it the best lock for all gaming applications.

removable cores mean:• Pre-installations are more secure• replacing entire locks due to lost keys is a

thing of the past

Page 44: Gaming Support 2008 Catalog

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S ta n da r d S • S lot ac c e SS o r i e S

Hoppers our range of replacement hoppers fit all slot machines from every major slot manufacturer

Towerlights Full range of towerlights are available to match your slot machine model for both upright and slant-top cabinets

Available in:• Low-profile, durable black plastic• Gold or chrome plating• one, two or three lights• 6 different colors

– red – Green – blue – Yellow – White – orange

uses standard holders for easy lamp replacement

Towerlight Lensesreplace damaged lenses

bring new colors to your slot tops

Available in a wide range of colors, including:• red• Green• blue• Yellow• Purple

Slot LabelsFull range of slot labels are available to match all slot machines from every major slot manu-facturer

Page 45: Gaming Support 2008 Catalog

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Monitors and TFT ScreensFull range of monitors and TFT screens available to fit all slot machines from every major slot manufacturer

Bill Acceptorsour range of replacement bill acceptors fit all slot machines from every major slot manufac-turer

Coin Acceptorsour range of replacement coin acceptors fit all slot machines from every major slot manufac-turer

Arm Restsreplacing damaged and worn armrests on your slant-tops makes them look a lot newer!

S TA N D A R D S • S LoT A C C E S S o R I E S

Page 46: Gaming Support 2008 Catalog

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S ta n da r d S • S lot ac c e SS o r i e S

These are just a small sample of our Slot Accessories. if what you need is not shown on these pages, please con-tact us to discuss your needs.

1030597

Dallas IDidentification tag for mikohn Slot machine inter-face board (Smib)

Wobblers Correctly located and with eye-catching designs, these constantly moving wobblers are a great way to communicate with your customers and staff• Special events• new slots and games• new opening times• Cross-promotion of your franchises

Page 47: Gaming Support 2008 Catalog

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Standards • Table Games

Overseeing the daily operations of hundreds of tables

across multiple properties, Gaming Support delivers

a wide selection of table games, including American

and French Roulette, Blackjack, Poker, Punto Banco,

Baccarat, and Sic Bo.

Gaming Support supplies table games that:

• Are manufactured to the highest quality

• Have ergonomic designs

• Extend play time

• Are elegantly finished

Customized tables can be produced to your specific

requirements to match the look and feel of the

interior design of your casino.

Page 48: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S

Highest Qualityusing the best quality European furniture

manufacturers specializing in producing live

table games for casinos, Gaming Support guar-

antees that the quality of our tables are best-in-

class. Delivering a wide selection of tables and

bases, offering various sizes and player posi-

tions, every table Gaming Support has delivered

remains in service to this day – a testament to

the quality of our tables.

ErgonomicLive games require more human movement

than slots. Player and croupier comfort are crit-

ical factors in making one table more success-

ful than another – we have learned this from our

frontline operational experience. To guarantee

player and croupier comfort, every Gaming

Support table is ergonomically designed and

manufactured to very exact measurements.

Extend Play TimeComfortable tables make customers comfort-

able. Comfortable customers stay and play

longer. using an ergonomically designed table

from Gaming Support extends play time across

your live games area – increasing table drop

and casino revenues.

Elegant A great table is comfortable, and matches the

look and feel of your casino interior design.

This level of elegance comes naturally to tables

manufactured to incredibly exact specifications

by the highest quality European casino furniture

makers... tables from Gaming Support.

To find out more about the ergonomically

designed range of tables from Gaming Support

that extend play time and increase table drop

and revenues for our casino clients, please

contact us to discuss your needs.

Page 49: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S • va lu e

Value Card*Available in 7 and 9 player positions

Value Card tables are available with or without service rack

Table Accessories include:• 12-tube float tray• Cash box – lockable, standard key plan• Tip box – lockable, standard key plan• note pusher• Handheld counter• brass table bell• Card shoe• Discard holder• Service rack includes

– Ashtrays – Drink holders

Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm

Wide range of colors and finishes available

* Chips shown in photo require separate purchase

Value Roulette* American and French roulette available

Value roulette tables are available with or with-out service rack

Table Accessories include:• Lockable chip cover• Cash box – lockable, standard key plan• Tip box – lockable, standard key plan• note pusher• Handheld counter• brass table bell• ivorine roulette balls

2 x 21mm• Win marker• Service rack includes

– Ashtrays – Drink holders

optional cut-out for chip sorting machine

Approximate dimensions:H 890 mmW 2880 mmD 1630 mm

Wide range of colors and finishes available

* roulette wheel and chips shown in photo require separate purchase

Page 50: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S • m i d - r a n g e

Mid-Range Card* Available in 7 and 9 player positions

mid-range Card tables come complete with chip / service rack

mid-range Table Accessories are the same as Value Card tables. Float tray options are:• Secure Float Tray• Secure Float Tray XP• Secure Float Tray XPS

Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm

Wide range of colors and finishes available

* Chips, plaques and cards shown in photo require separate purchase

Mid-Range Roulette* American and French roulette available

mid-range roulette tables come complete with chip / service rack

mid-range Table Accessories are the same as Value roulette tables, and also include:• Lockable chip cover

– inbuilt for enhanced security – Ergonomically designed float tray mechanism – retractable float tray mechanism

Float tray options are:• Secure Float Tray• Secure Float Tray XP• Secure Float Tray XPS• inbuilt connection for chip sorting machine• metal support frame with inbuilt mechanism to

level roulette wheel• inbuilt computer storage space• inbuilt computer cabling space in one leg

Approximate dimensions:H 890 mmW 2880 mmD 1630 mm

Wide range of colors and finishes available

* roulette wheel, chips and plaques shown in photo require separate purchase

Page 51: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S • h i g h - e n d

High-End Card*Available in 7 and 9 player positions

High-End Card tables come complete with chip / service rack

High-End Table Accessories are the same as mid-range Card tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain

Approximate dimensions (7 player):H 975 mmW 2150 mmD 1200 mm

Wide range of colors and finishes available

* Chips and plaques shown in photo require separate purchase

High-End Roulette* American and French roulette available

High-End roulette tables come complete with chip / service rack

High-End Table Accessories are the same as mid-range roulette tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain

Approximate dimensions:H 890 mmW 2880 mmD 1630 mm

Wide range of colors and finishes available

* roulette wheel, chips and plaques shown in photo require separate purchase

High-End Punto Banco*Available in 7 and 9 player positions

High-End Punto banco tables come complete with chip / service rack

High-End Table Accessories are the same as mid-range blackjack tables, and also include:• massive mahogany wood• High gloss finish to emphasize wood grain

Approximate dimensions (9 player):H 825 mmW 2850 mmD 1525 mm

Wide range of colors and finishes available

* Chips and plaques shown in photo require separate purchase

Page 52: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S

4010540

4010541

4010542

1030682

1030684

Secure Float Tray• Ergonomically designed• High security float tray• Double lock• 16-tube float tray• 60 chips per tube• markings for 50 chips

Tray dimensions:H 120mmW 730mmD 250mm

Secure Float Tray XP• Ergonomically designed• High security float tray• Double lock• 13-tube float tray• one six-stock Plaque container

Tray dimensions:H 120mmW 730mmD 250mm

Secure Float Tray XPS • Ergonomically designed• High security float tray• Double lock• 13-tube full-length float tray (50 chips)• 3 half-length tubes • Two-stock Plaque container

Tray dimensions:H 120mmW 730mmD 250mm

Value Chip Display Rack 9 positions

W 450mmD 120mm

Chip Cover• Lockable• Long-lasting Acrylic• non-value chip cover• right-handed• Left-handed also available

H 210mmW 100mmD 27mm

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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S

1030698 10 cm1030699 15 cm

Chip Rack• 6 barrel chip rack• Solid wood• Available in 2 heights

– 10 cm – 15 cm

Playing Cards – CartaMundione of the largest manufacturers of playing cards worldwide, Cartamundi deliver guaranteed security.

Full range of playing card styles available, featuring different• finishes• designs

Full range of 100% plastic cards available, providing outstanding play and security.

Playing Cards – Fournier No 2818Known for its quality and attention to detail, Fournier cards deliver guaranteed security.

no 2818 cards are made from 100% plastic to provide• durability• outstanding resistance

Available in red / blue back

Playing Cards – Fournier No 2508Known for its quality and attention to detail, Fournier cards deliver guaranteed security.

no 2508 cards are made from 100% plastic to provide• durability• outstanding resistance

Available in red / blue back

Shuffle Covers Wide range of card shuffle covers with:• Lockable covers• Acrylic for durability

Page 54: Gaming Support 2008 Catalog

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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S

ContinentalThe Cammegh Continental incorporates rose-wood, Tulip wood and Ebony as well as solid brass dome and capstan.

ConnoisseurCammegh Connoisseur incorporates a corian or aluminium ball-track. These materials are very hard wearing and maintain accuracy in varying conditions.

Mercurymercury Wheel with 3 discrete in-rim sensors for ‘no more bets’ and winning number recog-nition. it is the ideal manual partner for touch screen betting and management systems and can also be themed to any design.

CrystalCammegh Crystal is a beautiful interpretation of the traditional wooden roulette wheel. its unique manufacturing process creates a one piece transparent bowl and rotor.

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S ta n da r d S • ta b l e ga m e S ac c e SS o r i e S

1030685

These are just a small sample of our Table Games Accessories. if what you need is not shown on these pages, please contact us to discuss your needs.

Wheel Cover• Secure your roulette tables when not in use• Lockable acrylic roulette domed wheel cover• Comes complete with reading deviceApproximate dimensions:H 210mmW 900mmD 850mm

Replacement Table Cloths - RouletteGaming Support is able to deliver replacement table cloths for any live table game, including American and French roulette.

All Gaming Support table cloths• Have ergonomically designed layouts• Are available in both wool and synthetic

materials• Can be custom printed to meet your exact

requirements

if you would like custom print table cloths to match the interior design theme of your casino, please contact us.

Replacement Table Cloths - CardGaming Support is able to deliver replacement table cloths for any live table game, including the popular card games of Poker and its many variants, blackjack, Punto banco and baccarat.

All Gaming Support table cloths• Have ergonomically designed layouts• Are available in both wool and synthetic

materials• Can be custom printed to meet your exact

requirements

if you would like custom print table cloths to match the interior design theme of your casino, please contact us.

Page 56: Gaming Support 2008 Catalog

PAG e 6 3c A t A l o G u e 2 0 0 8

Games

Developed from the experience Gaming Support

has built up overseeing the daily operations of

hundreds of tables across multiple properties,

our exclusive, innovative live games will help you:

• Increase customer interaction

• Extend customer playing time

• Build excitement from greater involvement

• Deliver a balanced game portfolio

• Attract and keep new customers

The range of innovative, easy to play live games

offered by Gaming Support includes:

1. Super Kick Ass Double Down Bonus Poker

2. Shut Dice

3. Tens Up

P h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i n G s u P P o r t . c o m

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ga m e S

Increase Interaction Customers interact with the live games

developed by Gaming Support. Each game

has been designed to take people beyond

the standard level of involvement. The more

involved customers are with the live game, the

longer they will play.

Extend Playing Time As your customers see more winners across

your live games area, they will want to be win-

ners themselves. As the winning feeling passes

from table to table, you will really notice the ex-

citement building across your live games area.

Build ExcitementDelivering more emotional involvement and

more winners, the benefits of using table games

developed to build excitement across your

live games area will perfectly balance against

the traditional ‘core four’ games of blackjack,

craps, roulette and baccarat, and support the

phenomenal growth of poker.

Balanced Portfolio With a healthy mix of the ‘core four’ + poker

boosted by exciting and innovative table games

from Gaming Support, your players will appre-

ciate trying out something new while having the

safety of ‘something old’. This will also help you

attract new customers who may find the new

table games more appealing than the ‘core four’

+ poker.

New Customers With more interactive live games paying out

regular winnings and building excitement

across your live games area, attracting and

keeping new customers will be made easier.

Add one or more Gaming Support live games

products to your floor and notice the difference.

To find ouwt more about any of the exclusive,

innovative live games offered to you by Gaming

Support, please contact us.

Page 58: Gaming Support 2008 Catalog

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ga m e S

Looking to attract and keep new customers? Then Super Kick Ass Double Down bonus Poker could be the table game for you. This fast, exciting game has the possibility for regular payouts that will build and maintain that winning atmosphere in your live games area.

Played on standard card tables, installing Super Kick Ass Double Down bonus Poker is quick and easy. in addition to earning on bets, you can charge a minimum fee per round and per player.

How to Play➊ To start, players place their bet and optional

bonus bet➋ Dealer deals each player one card face-up➌ Dealer is dealt four cards – three cards face-

up and one card face-down➍ Players may now decide to double their bets

(excluding bonus bet)➎ Dealer’s face-down card is revealed➏ Player’s card is combined with dealer’s cards

to form a winning combination (if any)➐ bets are paid out according to the payout

table➑ bonus feature is played if one or more

players qualify➒ bonus button is used to determine the bonus

value – player strikes button➓ bonus multiple is selected at random

Super Kick Ass Double Down Bonus Poker

Approximate Dimensions

Table ClothH 975 mm n/aW 2150 mm 1755 mmD 1200 mm 1005 mm

Page 59: Gaming Support 2008 Catalog

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ga m e S

Shut Dice is a thrilling new table game from Gaming Support. Fast game-play with dice will attract a broad range of interest from both new-comers and seasoned table players alike.

‘Roll of the Dice’ outcomePlayed on any standard card table, Shut Dice is very easy for players to learn. The dealer rolls five standard dice, and players bet on how many open number(s) there will be when the dice come to a stop.

object of Shut DiceCorrectly predict the open number(s) after each roll of the dice• Shut = number is rolled• open = number is not rolled• Dealer could roll one 6 = 6 is Shut• Dealer could roll five 6s = only 6 is Shut

in the photo, 1, 2 & 5 are Shut, and 3, 4 & 6 are open 3, 4 & 6 are the winning numbers

Shut Dice

Approximate Dimensions

Table ClothH 975 mm n/aW 2150 mm 1755 mmD 1200 mm 1005 mm

How to Play➊ To start, players place 1 or more chips on any

or all of the 6 dice boxes➋ Dealer calls ‘no more bets’ and the 5 dice are

rolled➌ ‘roll of the Dice’ outcome is known when all

dice come to a stop➍ The corresponding boxes to the outcome of the

dice are ‘Shut’ to indicate they are the losing numbers

➎ numbers not rolled are ‘open’ and are the winning numbers

➏ bets are paid out according to the pay table

Sample Pay Table

no. of open numbers1 2 3 4 5

A 6 : 1 1 : 1 1 : 1 3 : 1 10 : 1

House Edge for ‘Variant A’ Pay Table is 3.6%other Pay Tables are available

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ga m e S

Tens Up

Approximate Dimensions

Table ClothH 1040 mm n/aW 2440 mm 1825 mmD 1370 mm 1030 mm

Tens up is baccarat with a twist of blackjack, delivering the excitement of baccarat combined with the easy rules of blackjack. An exclusive table game brought to you by Gaming Support, Tens up delivers fun and excitement to players. With the optional bonus feature, players can win big with Tens up.

Played on standard card tables with 6 decks, in Tens up the dealer makes the initial, 2-card open deal. Players can choose to receive one extra card. Then the points are added up and the winners are decided. Tens up is perfect for introducing new players to baccarat.

object of Tens UpScore 10 points or as close to 10 points as possible.Scores over 10 have the first digit removed, for example: • K + 4 + 10 = 24 = a score of 4.

Card Values: • Ace = 1 • Picture cards = 10 • Value cards = corresponding values.

How to Play➊ Players place Ante and optional bonus

wagers➋ initial deal is made (two open cards for

players, one for the dealer)➌ Players with 1 point from the initial deal can-

not buy an extra card➍ Players with more than 1 point can choose to

buy one extra card➎ Dealer deals himself a second open card➏ Dealer stands at 7 or above➐ Players with 10 points from first two cards

are ‘Tens up’➑ bonus feature is played if one or more

players qualify

Sample Pay Table

Tens up 1.2 : 1Win 1 : 1Equal Push

House Edge for this Pay Table is 3.42%bonus round has 28.63% House Edgeother Pay Tables are available

Page 61: Gaming Support 2008 Catalog

PAG e 6 9c A t A l o G u e 2 0 0 8

Systems

Developed from the experience Gaming Support has

built up overseeing the daily operations of almost

10,000 slot machines and hundreds of tables in

over 20 separate locations, Gaming Support

Systems deliver robust solutions to make managing

and growing your gaming operations easier.

Working with the major slot manufacturers,

our Systems work in any gaming environment. Our

clients encompass the biggest and best operators…

and span the globe.

Our industry-leading solutions include:

• BonusBox®

• JackpotJunction®

• BaseSys® GMS

P h o n e + 3 1 1 0 5 2 4 1 1 5 0 w w w . G A m i n G s u P P o r t . c o m

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Sy S t e m S • b o n u S b ox

BonusBox®

Developed with direct operator feedback, the

latest winning solution from Gaming Support is

bonusbox®.

BonusBox will allow you to:• bring the prizes to the people

• Add more excitement to your slot floor

• offer targeted prizes to your customer

segments

Working with the major slot machines, bonus-

box is easy to install on each of your slots; and

to move to other slots at a later date.

Bring the Prizes to the PeoplePeople can reach out and almost touch the

prizes inside every bonusbox. Securely stored

inside a robust unit, bonusbox provides you

with the flexibility to place real or dummy units

in each bonusbox – or even tickets for later

redemption.

Placing desirable prizes at eye level will excite

your slot floor customers, converting more

voyeurs into players.

Add ExcitementWith one bonusbox connected to each slot

machine, you can use bonusbox on selected

slots, complete banks of slots, or across entire

slot floors. bonusbox gives you the freedom to

vary competition and bonus jackpot prizes to

keep your customers entertained for longer.

building the levels of mystery and suspense

your customers are feeling will keep your floor

buzzing.

offer Targeted PrizesThere is limited value in offering a free meal to

a High roller – or offering a rolex on a single

bingo machine. integrating with Player Track-

ing programs, bonusbox gives you the power

to control what prizes are offered to which cus-

tomers – allowing you to maximize the effec-

tiveness of any customer rewards you give out.

To find out how bonusbox will help grow slot

revenues for your operation(s), please contact

your nearest Gaming Support office.

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Sy S t e m S • jac k p otj u n ct i o n

Whether you have 7 slot machines or 7,777,

there’s a JackpotJunction solution that will

grow gaming revenues for your operation.

JackpotJunction works with most jackpot sys-

tems and controllers.

Note: JackpotJunction XL is substantially more

powerful than both JackpotJunction Lite and Pro.

To find out more about JackpotJunction XL, please

go to page 76.

JackpotJunction®

There’s nothing more exciting than hitting a

jackpot. With JackpotJunction, you share that

excitement with every player. When a jackpot

hits, everyone feels the thrill in real time.

JackpotJunction enables you to easily set

jackpot thresholds above which jackpots are

communicated. Setting lower thresholds during

quieter periods can be quickly and easily altered

to higher threshold levels for busier periods.

Taking meter output from jackpot control-

lers, JackpotJunction allows you to broadcast

jackpot values to your customers using a range

of media devices. Jackpot hits interrupt nor-

mal shows and trigger audio, video and special

effects so you can drive player excitement; and

grow gaming revenues.

When there’s a jackpot hit, JackpotJunction

really gets the party started... stimulating your

customers by communicating the excitement of

winning jackpots.

To find out how any of the JackpotJunction

systems can grow gaming revenues for your

operations, please contact your nearest Gaming

Support office.

Ideal for

JackpotJunction Lite® • individual banks of slot machines

• Adding an extra dimension to signs

JackpotJunction Pro® • Single site gaming properties

• Properties looking to bring more excitement to their gaming floor

JackpotJunction XL® • Enterprise level operators with multiple properties

• Casino resorts with non-gaming franchises that can be cross-promoted

• Enterprises focused on growing gaming and non-gaming revenues

FeaturesJackpotJunction

Lite®JackpotJunction

Pro®

Jackpotsone mystery or

Progressivemystery and Progressive

Audio Audio contained in Video files

Video

Special Effects

Threshold Setting Video output only

Show Scheduler

Television broadcasting

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Sy S t e m S • jac k p otj u n ct i o n

JackpotJunction Lite ControllerWorks with all jackpot systems and controllers.

Shows up to 8 jackpot levels simultaneously.• 1 input channel (serial port)• Shows one mystery or Progressive jackpot data

All screens connected to the JackpotJunction Lite Controller show the same content.

Accepted file formats:• Dynamic video – mPEG• Static video – GiF, JPG and bmP• Plays audio that is contained within a video file

With the dimensions of a mini-PC, it is ideal for controlling:• individual banks of slot machines• Adding an extra dimension to signs• integrated within the sign to control video

output

Dimensions:H 46 mmW 157 mmD 146 mm

JackpotJunction Pro ControllerWorks with most jackpot systems and controllers.

Each Digi box connection allows the Jack-potJunction Pro Controller to show up to 16 jackpot links simultaneously.• 16 input channels using one Digi box• Shows mystery and Progressive jackpot data

Screens connected to the JackpotJunction Pro Controller can show different content.

Accepted file formats:• Dynamic video – mPEG• Static video – GiF, JPG and bmP• Audio – mP3 and WAV

A 19 inch rack-mount PC, it is ideal for controlling:• Single site gaming properties.

Dimensions:H 177 mmW 482 mmD 508 mm4010515

4010518

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Sy S t e m S • jac k p otj u n ct i o n

JackpotJunction Connection KitConnects all major makes and models of jackpot controllers to Jackpot Data interchange.

required purchase with any JackpotJunction solution.

JackpotJunction Digi BoxEach Digi box increases input channels for the JackpotJunction Pro Controller from a maxi-mum of 4 to a maximum of 16.

Advised purchase with any JackpotJunction Pro solution.

JackpotJunction Jackpot Data Interchange Software This is the core module for all JackpotJunction solutions.responsible for collecting, verifying and com-municating the raw outputs of jackpot control-lers.integrates jackpot layer with all other input and output components of the JackpotJunction system.required purchase with all JackpotJunction solutions.

JackpotJunction VideoJunction SoftwareActs as the bridge between JackpotJunction and all video outputs.

Allows operational personnel to define and edit video shows and their properties, including:• scheduling times• sequence of play• text overlays• a myriad of special effects

Supporting mPEG video formats, VideoJunction provides limitless display options, including:• stock media footage• complex image morphing• 3-D rendering

required purchase with JackpotJunction Lite and Pro solutions

4010517

1010753

4010501

1010098

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Sy S t e m S • jac k p otj u n ct i o n

JackpotJunction AudioJunction SoftwareActs as the bridge between JackpotJunction and all audio outputs.

Allows operational personnel to define and edit audio shows and their properties, including:• scheduling times• duration of play• sequence of play• sound on demand

Supporting WAV and mP3 audio formats, AudioJunction enables you to produce audio broadcasts with unparalleled impact, reach and affordability.

required purchase with JackpotJunction Pro solutions.

JackpotJunction TriggerJunction Software Acts as the bridge between JackpotJunction and all special effect outputs.

Allows jackpot hits to control special effects, including:• delay effects, such as triggering confetti can-

ons 10 seconds after audio begins• duration of effects

8 trigger outputs

required purchase with JackpotJunction Pro solutions.

1010718

1010125

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Sy S t e m S • jac k p otj u n ct i o n x l

JackpotJunction XL® Unique Strengths

Power-up Every Square Foot of your Property • JackpotJunction XL controls audio, video and special effects throughout your property

broadcast Fun and Excitement • Communicate jackpot hits across all your properties

build and maintain Winning Atmosphere • All visitors share the emotions of jackpot winners

Push your Gaming Floor to all your Visitors;Pull all your Visitors to your Gaming Floor • Cross-Promote everything you offer by plac-

ing media devices throughout your property

Easy to use • Web-based applications

Proven install base • Customers worldwide from the largest casinos to standalone slot parlors

JackpotJunction XL® is the leading gaming-

enabled digital signage system worldwide.

Creating your own media channels,

JackpotJunction XL communicates the

excitement of your gaming floor to all your

visitors – driving attendance on your gaming

floor. Connecting all your properties and

extending your gaming floor’s reach to

customer gateways, JackpotJunction XL grows

gaming revenues.

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Sy S t e m S • jac k p otj u n ct i o n x l

Channel your CommunicationsJackpotJunction XL puts you in control of com-

municating with your customers. Deployed

using unique media zones, you deliver targeted

messages to segments of your customers

based on their location. JackpotJunction XL

allows you to create your own media channels

for customers and employees to power-up

every square foot of your property.

Power-Up your SpaceWherever a customer can be found, so can

JackpotJunction XL. You choose where, when

and how to deploy the media devices it controls.

From gaming to non-gaming, outside to off-site

locations, the options are endless. Jackpot-

Junction XL gives you the flexibility to deploy

personalized content wherever, whenever and

however you choose.

Broadcast Fun and ExcitementHitting a jackpot is fun and exciting. With Jack-

potJunction XL you communicate jackpot hits to

every customer across your entire gaming floor

and throughout all of your properties.

Pumping-up the excitement extends play and

grows gaming revenues as customers look to

share in the fun and be the next jackpot winner.

Share Winning EmotionsEveryone loves a winner. JackpotJunction XL

allows you to share the emotions of individual

jackpot winners with all of your customers in

real time; on the gaming floor, in retail outlets

and restaurants, in the reception area, in their

hotel rooms… even in other properties. no win

needs to go unnoticed again.

Communicate in Real Timeusing templates and industry-leading tech-

nology, JackpotJunction XL empowers you

to communicate with your customers in real

time. Whether it is the latest jackpot winner,

promotional give-away or update on poker seat

availability, any authorized user can broadcast

messages at the time they will have maximum

impact.

Pull all of your Visitors to your Gaming FloorGaming, retail, F&b, hotel, convention, enter-

tainment – integrated operations can

significantly benefit from the cross-promotional

capabilities that JackpotJunction XL delivers.

With JackpotJunction XL you push your gaming

floor to all of your visitors, and pull all of your

visitors to your gaming floor.

Easy to UseAuthorized users manage JackpotJunction XL

locally or remotely through secure, browser-

based connections. The interface is easy to

use, and setting jackpot threshold levels is as

straightforward as using a calendar to set a

meeting. With the scheduler, you have the ability

to execute broadcasts based upon a wide range

of triggers, such as event, time, day, week, etc.

Proven Install BaseWith installations worldwide and customers

ranging from the largest casino operators to

standalone slot parlors, JackpotJunction XL is

tried and tested. To find out how JackpotJunction

XL will grow gaming revenues for you, please

contact your nearest Gaming Support office.

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Sy S t e m S • b a S e Sy S g m S

BaseSys ® GMS

Graphically model your gaming floor • Quickly see what is happening across your gaming floor(s)

Effectively manage your customers • Focus resources on your most valuable customers

real-time data gathering • minimize downside issues while maximizing customer interaction opportunities

Full accounting and reporting packages • manage and deliver data to meet opera-tional and regulatory requirements

modular to scale with your operations • You pay for what you need, when you need it

baseSys® GmS is our modular gaming

management system that delivers what you

need, when you need it. With baseSys GmS,

you receive one integrated package that can

include: Accounting; reception; Cashless

Gaming; Player Tracking; reporting; and more.

Model your Gaming FloorbaseSys GmS enables you to view a plan of your

gaming floor where each slot is represented

by a colored square. This allows you to quickly

and easily create an accurate ‘model’ of your

slot floor, so you can manage what is going on in

real-time.

Effective Customer ManagementDelivering real-time data to your fingertips,

baseSys GmS enables you to better manage

your customers. With baseSys GmS, you can

isolate registered players by machine, so you

know who is playing what machine, where they

are on your floor, and so on; allowing you to

identify, target and deliver superior service to

your most valuable customers.

Real-time DataDelivering 1,000 times faster data transfer

speeds than the rS485 protocol, baseSys

GmS shows what is happening on your gaming

floor in less than one minute. This enables

management to both minimize the downside

risks associated with gaming floors, and

more importantly to identify which customer

segments are on the gaming floor, where they

are, what they are doing, etc.

Competitors BaseSys GMS

Protocol rS485 Ethernet / iP

Data Transfer Speed

9,600 bps 10mbps

Slot Floor inter-rogation

Approximately 1 day

Less than 1 minute

overview Slow data transfers

Lightning fast data transfers

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Sy S t e m S • b a S e Sy S g m S

Accounting and ReportingAdding and updating machines on your floor,

checking the daily result and counts, verifying

that all counts are accurate… these are some

of the primary tasks that baseSys GmS was

developed to perform day in, day out. machines

can be configured by groupings that include:

manufacturer; Denom and Location. With

baseSys GmS, you can quickly see which

machines and manufacturers are hot, what

locations deliver the best results depending on

the time of day, day of week, week of month, etc.

With baseSys GmS, the output you get is the

output you need. You have the option of standard

reports and charts, or you can request your

own custom reports and charts. Whether the

output is to manage and improve your gaming

operations, to meet regulatory requirements, or

both, baseSys GmS puts you in control.

‘Grow As You Go’ ScalabilityScaling to the size of your operations, baseSys

GmS has been designed from direct operator

input. What baseSys GmS offers is simplicity and

ease-of-use; Why buy a sledgehammer to crack

the proverbial nut? With baseSys GmS, you can

manage and control thousands of slot machines

in one or multiple properties from any computer

running the Windows® operating system.

To find out more about the superior features

of baseSys GmS, the most flexible gaming

management system in the industry, please

contact your nearest Gaming Support office.

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Sy S t e m S • b a S e Sy S g m S

BaseSys Interface BoardCollects and records the most important data from slot machines Primary uses include:• meter collection and relay• Alarm collection and relay• remote hopper management• remote power management• Electronic funds transfer

Automatically monitor and control all major events for every slot that has a baseSys inter-face board within it and that is connected to the baseSys Floor Server, including:• Door open alarms• resetting meter data• Automatically turning on and off your slots

– delivering significant saving in energy and air conditioning costs

Dimensions:H 46 mmW 157 mmD 146 mm

BaseSys Jackpot Controller• Control up to 8 different jackpot settings• Adds greater flexibility to the baseSys Floor

Server

BaseSys Floor Server Allows you to control your slot floor by act-ing as the central collection gateway between individual slots that have a baseSys interface board within them and the back-end account-ing, management and player tracking software modules.

• Compact for ease of locating• Top-end, powerful hardware features• Developed to run baseSys Venue Software

Pack

4010500

4010523

4010516

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Sy S t e m S • b a S e Sy S g m S

BaseSys Venue Software Pack Contains the baseSys Communication Server, which is an open standard integrated gateway connecting networked slot machines with a centralized database.Polls iP-addressable baseSys interface boards at specified and regular intervals.Accumulates system information for processing and storage within a database.

Data in this database is made available to net-work-based applications for:• inspection• manual adjustment• processing• analysis

baseSys Venue Software Pack also includes administrative applications that allow:• real-time, web-browser based data review• manual adjustments • Diagnostic utility for machine-level trouble-

shooting

BaseSys Accounting System Provides an overview for each gaming day on results, counts and differences for every slot machine connected to the system.Creates reports to allow completion of daily casino accounting.

• meter data for all slot machines for each gaming day is collected

• Allows for manual entry of meters from dis-connected machines

• Data is stored in a central database• reporting tools include: – Analyzer – charting application to compare figures for

slot machine coin-in, results, games played, etc. Comparisons can be run on manufacturer, game and denomination performance.

– Event Viewer – allows users to view slot events in real time or historically.

BaseSys Software Development Kit (SDK) Enables baseSys users to develop new applica-tions and integrate existing applications with baseSys configurations.

includes extensive system documentation, an APi (Application Programming interface) and sample code.

1010752

1010442

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Sy S t e m S • b a S e Sy S g m S

BaseSys Data HarnessSerial cabling for transfer of data between gaming machine and baseSys interface board.Supports gaming machines with serial account-ing ports.

BaseSys Alarm Harness Pulse cabling that connects machine-based switches to digital i/o ports on baseSys inter-face boards.Collects alarm signals from main door, CPu door, cash box, etc.Supports most gaming machine makes and models.

BaseSys Parallel Meter Harness Parallel pulse cabling that connects machine-based mechanical meters to baseSys interface boards.For use with gaming machines lacking serial accounting ports.Supports most gaming machine makes and models.

BaseSys Player Tracking Module (PTM)With its in-built membrane keypad and screen, allows rapid access for operational personnel to manage and control player tracking data.Access control via embedded Dallas i-button iD employee access key reader.Card reader options are:• chip (smart) card• magnetic strip card

Supports most gaming machine makes and models.

BaseSys PTM Chip Card Reader replacement chip card reader module for baseSys PTm

replacement magnetic strip card readers also available

BaseSys PTM Chip CardsFor use with baseSys Player Tracking modules.PTm chip cards provide operators with quick, secure and error-free customer recognition for cashless and player tracking applications.Available in a wide range of memory options.Variety of card designs available to match your gaming and player loyalty program brands.

magnetic strip card also available in a variety of designs.

1010095

1010412

3010001

1032064

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Sy S t e m S • ta b l e b i l l b oa r d S

Power-up the space in your table games area

with a table billboard system.

An easy to use, stand-alone LCD display sys-

tem, the billboard integrates seamlessly with a

range of Cammegh roulette wheels; including

the mercury and Slingshot 2.

The billboard displays a wide variety of ani-

mated statistical and game play information

designed to attract and engage players.

optional bespoke graphics and an updatable

messaging banner reinforce your casino brand

and inform your customers of special events

and promotions.

Table BillboardsEngaging player interest and cross-promoting

the range of events and franchises throughout

your property will grow gaming revenues.

Key features include:

• Winning number stack

• Current trend statistics

• Hot and cold numbers

• odd and even numbers

• optional game status audio

billboard display stand for:

• Single or double displays

• Landscape or portrait formats

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g e n e r a l t e r m S a n d c o n d i t i o n S

General Terms and Conditions of Gaming Support

Article 1: General1. All offers, contracts and the execution of such shall be exclusively

governed by these general terms and conditions (hereinafter referred to as ‘the General Terms and Conditions’) of Gaming Support bV (hereinafter referred to as ‘Gaming Support’). Any deviations from the General Terms and Conditions must be explicitly agreed upon with Gaming Support in writing in advance.

2. in the General Terms and Conditions, the term ‘client or purchaser’ shall be taken to mean any (legal) person that has concluded or wishes to conclude a contract with Gaming Support.

Article 2: General terms and conditions of contracting parties and/or third parties

1. The general terms and conditions of contracting parties and/or third parties shall not apply, unless Gaming Support has explicitly accepted these general terms and conditions in writing.

2. Any applicability of the general terms and conditions referred to above shall not, however, affect the applicability of the General Terms and Conditions of Gaming Support, unless the latter deviate from the ge-neral terms and conditions of contracting parties and/or third parties.

3. General terms and conditions and any agreed amendments or ad-ditions to such shall only be accepted by Gaming Support under the conditions referred to above and shall only apply to the designated transaction. Later transactions shall not automatically again be con-cluded under these conditions.

Article 3: Tenders and orders1. All tenders and quotations submitted shall be without obligation un-

less explicitly stated otherwise and shall be based on the data, draw-ings, calculated prices of materials, etc. furnished with any requests.

2. All the data furnished in the tender, such as dimensions, weights, capacities and quantities, shall be specified as accurately as possible on the basis of the information known at the time.

3. Drawings, calculations, photocopies, descriptions and any other docu-ments and appendices concerning tenders shall be deemed to form part of the tenders.

4. The sending of tenders and/or brochures, quotations, and suchlike shall not commit Gaming Support to delivery or acceptance of the order.

5. Gaming Support shall retain the right to refuse orders without giving reasons, or to deliver cash on delivery (CoD).

Article 4: Agreements undertakings to, and agreements and/or contracts with, employees of

Gaming Support shall not bind Gaming Support, unless they have been confirmed by Gaming Support in writing. in this context, ‘employees’ shall be taken to mean all personnel and staff without power of attor-ney. The client or purchaser must ascertain in advance whether or not the employee as referred to above has power of attorney.

Article 5: Contract1. Subject to the provisions set out below, a contract shall first be

concluded after Gaming Support has accepted or confirmed an order in writing. The confirmation of the order shall be deemed to represent the contract correctly and completely.

2. Any supplementary agreements made and/or undertakings given subsequently by Gaming Support or its employees, or any supplemen-tary agreements made and/or undertakings given subsequently on behalf of Gaming Support by its salespersons, agents, representatives or other intermediaries shall only bind Gaming Support if such agree-ments and/or undertakings have been confirmed by it in writing.

3. in the case of work for which no tender or confirmation of the order in respect of the nature and extent of such work is sent, the invoice and/or delivery note shall also be regarded as confirmation of the order, which invoice and/or delivery note shall also be deemed to represent the contract correctly and completely.

4. by placing an order, the client or purchaser declares that it is solvent and creditworthy.

5. upon or after concluding the contract, and before it performs (further), Gaming Support shall be entitled to require from the client or pur-chaser security for the fulfilment of both its payment obligations and other obligations. A client or purchaser shall be bound to furnish such security.

Article 6: Prices1. Gaming Support’s prices shall be without obligation. The prices shall be

specified exclusive of VAT, and exclusive of other taxes, levies and fees.2. All contracts shall always be concluded on the basis of the prices cur-

rent at the time of the conclusion of the contract.3. All the work, investigations, tests, etc. to be carried out by Gaming

Support shall be charged to the client or purchaser in accordance with Gaming Support’s current and/or usual rates at the time of the order concerned.

4. Should there be any price increases after a contract with Gaming Support has been concluded, as a result, for example, of increases introduced by the government or increases in factory prices, ex-

change rates, etc., Gaming Support shall be entitled to pass on these increases to the client or purchaser. This shall not affect the client or purchaser’s right to dissolve the contract. in the event of such dissolu-tion, the client or purchaser shall be required to pay the costs already incurred.

5. The client or purchaser may, if required and at its own expense, ar-range for a chartered accountant to inspect the records concerned with the evidence for the increase passed on.

6. The payment of any extra charges on the basis of this article must be made at the same time as the payment of the principal amount.

Article 7: Amendments to the order1. Amendments to the original order, of whatever nature, which are made

in writing or orally by, or on behalf of, the client or purchaser and which result in higher costs than could be expected in the quotation shall be charged extra to the client or purchaser.

2. Amendments to the execution of the order which are desired by the cli-ent or purchaser after placement of this order must be communicated to Gaming Support by the client or purchaser in writing and in good time. if such amendments are communicated orally or by telephone, the execu-tion of these amendments shall be at the client or purchaser’s risk.

3. A submitted amendment may result in the delivery period agreed by Gaming Support before the amendment being exceeded, which is outside Gaming Support’s responsibility.

Article 8: Cancellation1. Should the client or purchaser cancel the order and/or refuse to

purchase items for reasons that fall outside Gaming Support’s area of risk, the client or purchaser shall be obliged to acquire the materials already purchased by Gaming Support, whether or not they have been treated or processed, at cost price, including wages and social insur-ance contributions.

2. Subject to the provisions referred to in the previous paragraph of this article, Gaming Support shall retain all rights to claim full perfor-mance of the contract and/or full compensation.

3. items specially customised, treated, packed, and so on for the client or purchaser shall not be taken back and/or credited.

4. Should the client or purchaser nevertheless cancel the order, he shall also be obliged:

a) to pay for the work already performed; b) to refund the costs arising from the cancellation and any exchange

losses, if Gaming Support has concluded a currency agreement with a bank or other third party in connection with the order;

c) to indemnify Gaming Support against claims from third parties as a result of the cancellation of the order.

Article 9: Deciding not to proceed with delivery/purchase1. When enquiries made or other information gained result in serious

doubt about the client or purchaser’s ability to pay, Gaming Support shall be entitled to inform the client or purchaser in writing that it has decided not to proceed with the contract. in this case, delivery may still continue to take place on a CoD basis or by means of payment in advance.

2. The client or purchaser’s legal right to decide not to proceed with the contract remains unaffected.

Article 10: Delivery and delivery date1. The date ex works, ex workshop, ex warehouse, ex supplier or ex some

other place agreed later shall be considered as the delivery date of items supplied by Gaming Support.

2. Delivery carriage paid shall take place only if and in so far as this is specified by Gaming Support on the invoice or in some other way.

3. items, including those delivered carriage paid or those transported in the name of Gaming Support, shall be transported at the client or purchaser’s expense and risk, such that the dispatch is considered as delivery.

4. Gaming Support shall be entitled to deliver in parts (partial deliveries), which deliveries it may invoice separately; the other party shall then be obliged to pay pursuant to the provisions of Article 20 of the General Terms and Conditions. Partial deliveries shall be treated as execution of a special order within the meaning of the General Terms and Condi-tions.

5. The specification of delivery date shall always be an approximation, unless explicitly agreed otherwise in writing. The delivery shall take place within the stipulated period as soon as the items have left the warehouse before expiry of the stipulated period.

6. The agreed delivery date shall not be a deadline. Gaming Support shall only be liable for exceeding the agreed delivery date if it is given notice of default in writing and is offered a reasonable period for fulfilment of its obligations.

7. in the event of a situation as referred to in the previous paragraph, Gaming Support’s liability shall be limited to the size of the amount for which Gaming Support is insured in respect of this matter.

8. The client or purchaser undertakes to enable Gaming Support to execute, or arrange for the execution of, the items and/or services or work in a proper and sound manner, failing which Gaming Support shall be entitled to proceed to dissolution of the contract.

9. in the event that delivery, installation and/or repair of the goods has to occur in a place other than the places referred to in paragraph 1, the client or purchaser shall be unconditionally bound to reimburse Gaming Support for the call-out charges and accommodation ex-

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penses, in accordance with Gaming Support’s current or known rate at the time of the order concerned. These costs shall also be fully payable in the event that Gaming Support concludes on-site, such at its own discretion, that installation and/or repair, for whatever reason, can not be executed.

10. if the other party has not taken possession of the items after the expiry of the delivery date, these items shall be stored at the other party’s disposal, at the other party’s expense and risk.

11. Should Gaming Support be unable to fulfil its obligations, it shall im-mediately notify the client or purchaser of this, stating the expected period by which the specified delivery period will be exceeded.

12. All the items and services that have been ordered from Gaming Sup-port by, or in the name of, the client and that Gaming Support has supplied and/or installed over and above the quantities and/or sorts of materials to be processed as explicitly laid down in the contract or has performed over and above the work described in this contract shall be charged as extra work.

Article 11: Fitting1. All the arrangements and/or facilities that are necessary for the set-

ting up of the items to be fitted and/or the correct functioning of the items in fitted state shall be at the client or purchaser’s expense and risk and shall fall outside Gaming Support’s responsibility.

2. The client or purchaser shall be obliged, at its own expense, to prepare and maintain the rooms in which the items are installed in such a condition that the fitting can take place without any delay and without any problems. The corresponding work shall be for the client or purchaser’s account and should be carried out in accordance with the specifications furnished by Gaming Support. if and in so far as the client or purchaser fails to fulfil this obligation, Gaming Support may, at its own discretion, carry out all the work, or have it carried out, and purchase all the material required for this work, in order to ensure the fitting is carried out efficiently; and this shall all be at the client or purchaser’s expense and risk.

3. in order to fulfil the obligation referred to in the previous paragraph, the client or purchaser shall, at its own expense and risk, ensure, among other things, that:

a) the rooms designated for fitting the items in have been correctly prepared, heated, provided with lighting and provided with air condi-tioning, all in accordance with Gaming Support’s specifications;

b) as soon as Gaming Support’s employees have arrived at the location where the fitting is to take place, they can begin their work and, in addition, are at all times given the opportunity to carry out their work during normal working hours and also, should Gaming Support deem it necessary, outside normal working hours;

c) suitable accommodation and/or facilities required by labour legisla-tion are available for Gaming Support’s employees;

d) the access roads to the location where the fitting is to take place are suitable for the transport of the items;

e) there are the required lockable storage places for material, equip-ment and other items;

f) the agreed assistants, auxiliary equipment, and auxiliary and work-ing materials are available on time and free of charge;

g) upon commencement of and during the fitting, the items, in good condition, are available on-site;

h) all the necessary safety and other precautionary measures have been taken and are maintained, which should be shown in, among other things, a written statement of the client or purchaser that the rooms in which the items have to be set up meet Gaming Support’s specifications, particularly in terms of the floor load and suitability of the building for the installation and use of the items.

4. in the event of loss of time caused by delay owing to the client or pur-chaser’s failure to fulfil one or more of the obligations set out in this article, the costs thereby incurred shall be for the client or purchaser’s account and the fitting period shall be extended accordingly. in ad-dition, Gaming Support shall be entitled, if such is reasonable in the individual context of the case, to decide not to proceed with the fitting (for the time being), without prejudice to the client or purchaser’s obli-gation to pay for the items delivered and to pay the costs that are for its account.

Article 12: Transport/risk1. if no further instruction is given to Gaming Support by the client or

purchaser, the means of transport, dispatch, packaging, etc. shall be determined by Gaming Support in accordance with good commercial practice, without Gaming Support bearing any responsibility for such. Any specific wishes of the client or purchaser concerning the transport or dispatch shall only be carried out if the client or purchaser has declared that it will bear the extra costs of such.

2. Even if delivery carriage paid has been agreed, the dispatch shall always be at the client or purchaser’s expense and risk, even when the transporter claims that on consignment notes, road waybills, and suchlike there appears the clause that all transport damage shall be at the sender’s expense and risk.

3. The client or purchaser must itself arrange for the insurance of the items during transport. The transport shall only be insured by Gaming Support if the client or purchaser has explicitly requested such in writ-ing for its own account.

Article 13: Guarantee1. The guarantee furnished on items sold by Gaming Support shall never

exceed the guarantee furnished to Gaming Support by its suppliers.2. in all cases, all guarantees on items and/or services supplied shall

lapse: a) if no valid guarantee certificate and sales receipt is produced; b) after the expiry of the guarantee period given by Gaming Support

exclusively in writing or, if no guarantee period is given in writing, one year after the date of delivery;

c) if work on the item supplied has been or is being carried out by persons other than those designated by Gaming Support;

d) if defects in the item supplied are a result of any negligence or injudicious use;

e) if the item is not used in accordance with its agreed or intended purpose;

f) if the defects arise or result from faultiness of materials or services which were furnished, fitted, or removed by the client or purchaser for the (end) products and/or services supplied by Gaming Support or which are connected in some other way with the items supplied.

Article 14: Liability1. The client or purchaser shall indemnify Gaming Support and its

employees or persons employed by, or in the name of, Gaming Support against all claims from third parties for compensation for any damage suffered by such third parties which is caused by, or connected in some other way with, items or services supplied by Gaming Support. Gaming Support shall exclude liability for consequential damage, in-cluding consequential loss, lost profits, lost savings and damage owing to interruption of operations.

2. Except for Gaming Support’s liability pursuant to mandatory statutory provisions and generally prevailing rules of reasonableness and fair-ness, Gaming Support shall not be liable for the costs, damage and interest that may arise as a direct or indirect result of:

a) a non-attributable failure to perform, as further described in these General Terms and Conditions;

b) deeds or omissions on the part of the client or purchaser, its em-ployees, or other persons employed by it or in its name;

c) errors and/or defects in a design that were not noted by the client or purchaser at the time of approval of the design concerned.

3. Gaming Support’s liability shall never extend beyond that of its suppliers.

4. Gaming Support shall not be liable for damage to items supplied by it during transport not organised by itself.

5. Gaming Support shall not be liable for injudicious, faulty installation by third parties of items supplied by Gaming Support.

6. Gaming Support shall not be liable for damage and defects that occur as a result of injudicious, incorrect use of the items supplied.

7. Any liability of Gaming Support shall at all times be limited to the amount that is paid out under its insurance in that case. Should Gaming Support’s liability not fall under the description of the cover of the insurance, its liability shall be limited to an amount of Eur 5,000 or an amount that is twice the amount of the invoice concerning the delivery or service that gave rise to the liability, whichever of these amounts is higher.

Article 15: Non-attributable failure to perform; Force majeure1. The term ‘a non-attributable failure to perform’ shall be taken to

mean: a failure that is neither due to the fault of Gaming Support nor should be for the account of Gaming Support in accordance with the law, a juristic act or generally accepted standards. Among the causes of non-attributable failures are: strikes, excessive absenteeism ow-ing to illness of Gaming Support’s employees, transport difficulties, extreme weather conditions, fire, government measures, including in any case import and export bans, quota systems and interruptions of operations at Gaming Support or its suppliers, as well as breach of contract by its suppliers resulting in Gaming Support being unable (any longer) to fulfil its obligations to the client or purchaser.

2. if, in Gaming Support’s opinion, the cause of the non-attributable failure will be of a temporary nature, it shall be entitled to postpone the execution of the contract until the circumstance giving rise to the failure to perform ceases to occur.

3. Should the situation of the non-attributable failure to perform be of a permanent nature, parties may make an arrangement concerning the dissolution of the contract and the consequences associated with such.

4. Gaming Support shall be entitled to demand payment in respect of the performance effected in the execution of the contract concerned before a situation within the meaning of this article became apparent.

5. Gaming Support shall be entitled to also invoke a non-attributable failure to perform if the circumstances giving rise to the failure to perform occur after items and/or services should have been supplied by it.

Article 16: Complaints1. upon delivery of items supplied by Gaming Support, the client or pur-

chaser must ascertain the current condition of the items and whether or not the items supplied are in conformity with the provisions of the contract within the meaning of Article 5 of the General Terms and Con-ditions. Should it then appear that items have been damaged, the client or purchaser must itself immediately take all measures to obtain dam-ages from the transporter. Should it appear that the items supplied are not in conformity with the provisions of the contract as referred to

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shown or when the transfer concerned, with specification of the invoice number or the reason for the payment, has been credited to Gaming Support’s bank or giro account.

2. Gaming Support shall be entitled, before the commencement of and even during the execution of the contract, if it so requires, to demand payment in advance from the client or purchaser up to an amount equal to 100% of the agreed price in respect of the contract upon commencement and up to an amount equal to 80% of the agreed price during the execution of the order.

3. Should the client or purchaser fail to make a demanded payment referred to in paragraph 2, Gaming Support shall be entitled to halt the work until the demanded payment has been made to Gaming Support, without prejudice to Gaming Support’s right to compensation for costs, damages and interest.

4. repairs, including the parts and/or materials used for such, must at all times be paid for in cash upon delivery. Also included here are the work and extra materials arising from the (again) furnishing, fitting or removing, or which are connected in some other way with the items and/or services supplied for which the client or purchaser was indem-nified under guarantee by Gaming Support’s suppliers.

5. in the event that the client or purchaser a) is put into involuntary liquidation, assigns its estate, submits a

petition for suspension of payment(s), has the whole or a part of its property attached,

b) dies or is put in the hands of the receivers, c) fails to fulfil any obligation resting with it under the law or under

these terms and conditions, d) fails to pay an invoice amount or a part of such within the period

stipulated for this, e) proceeds to effect the cessation or transfer, whether directly or indi-

rectly, of its company or an important part of it, including the bringing of its company into a company to be established or already existing, or proceeds to change the object of its company.

Gaming Support shall be entitled, as a result of the simple occur-rence of one of the above-mentioned circumstances, either to deem the contract to be dissolved, without any notice of default or judicial intervention being required, or to demand immediately in full, without any warning or notice of default being necessary, any amount payable by the client or purchaser in respect of the deliveries made by Gaming Support, all without prejudice to Gaming Support’s right to compensa-tion for costs, damages and interest.

Article 21: Leniency Should Gaming Support not always and immediately use its rights in a

particular matter under the General Terms and Conditions, this shall neither involve Gaming Support not being permitted to exercise such rights as the occasion arises later nor involve Gaming Support being bound to exercise similar leniency in other cases later.

Article 22: Interest and costs1. if payment has not been made within the period stated in Article 20, the

client or purchaser shall be in default by operation of law and shall, as from the invoice date, owe 1.5% interest per (part of a) month on the amount still outstanding.

2. All the court and extrajudicial costs to be incurred shall be borne by the client or purchaser. The extrajudicial collection costs shall amount to at least 15% of the amount owed by the client or purchaser, including the interest mentioned above, with a minimum of Eur 100.

Article 23: Applicable law All tenders, contracts and the execution of such shall be exclusively

governed by Dutch law.

Article 24: Disputes1. All disputes, including those only considered as such by one party, that

arise from, or are connected with, the contract to which the General Terms and Conditions apply or the General Terms and Conditions themselves shall be decided upon by the District Court in rotterdam, such to the extent permitted by the statutory provisions.

2. The provisions of the previous paragraph shall not affect Gaming Sup-port’s right to submit the dispute to the civil court that has jurisdiction in accordance with the normal rules relating to jurisdiction.

Article 25: Translation of the General Terms and Conditions in the event that the General Terms and Conditions have been trans-

lated, the Dutch text shall take precedence over the translated text.

earlier in this paragraph, the client or purchaser must inform Gaming Support of this in writing.

2. Any complaints shall only be accepted by Gaming Support if they have reached it in writing – directly – within eight working days after deli very of the items concerned, with an accurate specification of the nature of, and grounds for, the complaints. Complaints concerning hid-den defects must be communicated to Gaming Support by registered letter within eight days after the client or purchaser could reasonably have discovered the defect, but within six months after the delivery.

3. Complaints concerning invoices must also be submitted in writing and within eight days after the date of dispatch of the invoices.

4. Gaming Support must be given the opportunity to check the complaints submitted.

5. if, in Gaming Support’s opinion, the complaint is justified, Gaming Support shall, at its own discretion, either replace/restore the items or take back the items and refund the purchase price.

Article 17: Goods returned1. Goods returned without prior written permission from Gaming Support

or without any agreement having been made shall not be accepted. Goods returned without written permission from Gaming Support shall be stored at the expense and risk of the sender or refused.

2. in the case of items returned, the handling and other costs arising shall be charged to the sender and shall amount to a minimum of 15% of the invoice amount of the items.

Article 18: Intellectual property1. Gaming Support shall retain all intellectual property rights to all

designs, illustrations, drawings, samples, models, etc. furnished by it. reproduction, disclosure/publication and copying, in whatever manner, shall only be permitted with Gaming Support’s prior explicit written permission.

2. The designs, illustrations, drawings, samples, models, etc. referred to in paragraph 1 shall remain the inalienable property of Gaming Sup-port and must be returned to it on its first demand.

3. Gaming Support shall be permitted to take technical measures to protect its software. if Gaming Support has protected software by technical means, the client or purchaser shall not be permitted to remove, evade or otherwise nullify this protection.

4. For each act carried out contrary to this provision, the client or purchaser shall be obliged to pay a fixed penalty of Eur 50,000 or Eur 5,000 a day, without prejudice to Gaming Support’s right to claim full damages.

Article 19: Retention of title1. unless explicitly agreed otherwise in writing, any remaining materials

that originally came from Gaming Support shall be the property of Gaming Support.

2. All the items supplied by Gaming Support shall remain its property un-til the client or purchaser has completely paid all its debts concerning these items, concerning items to be supplied by Gaming Support and concerning the work carried out or to be carried out pursuant to such a contract for the client or purchaser, as well as all its debts on account of failing to perform such contracts. The risk in respect of the items passes to the client or purchaser at the moment of delivery.

3. in the event of the client or purchaser not paying an amount due and payable, suspending payment(s), petitioning for suspension of payment(s), being put into involuntary liquidation, being put in the hands of the receivers, dying or having its affairs wound up, Gaming Support shall be entitled, without notice of default and without judicial intervention, to cancel the order or the part of it that still has to be delivered and to claim back as its property the items that may have been delivered but have not been paid for or not been paid for in full, but without prejudice to its rights to seek compensation for any loss or damage. in such cases, each debt owed to Gaming Support by the client or purchaser shall be immediately due and payable. The costs of taking back or claiming back the items shall be borne by the client or purchaser.

4. The items may be sold on or used by a client or purchaser in the con-text of its normal business activities, but may not be given as security and may not serve as security for a debt owed to a third party.

Article 20: Payment1. Payment of the invoice amounts must always be made in full within 14

days after the invoice date, unless explicitly agreed otherwise in writ-ing. The payment shall then first be acknowledged as such, if this is effected in cash against proper proof of discharge and this can also be

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Gaming Support USA

T: +1 866 426 0303

E: [email protected]

Gaming Support Netherlands

T: +31 10 524 1150

E: [email protected]