gamc2010 08 - better landing pages with google website optimiser - jon stona - google

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Let’s Make the Most of Our 15 Mins. Together Tips and Best Practices 3 Why Landing Page Testing is Crucial 1 Stress-free testing with Google 2

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This material was presented at the Google Analytics Master Classes in Singapore and Kuala Lumpur on March 9 & 11 respectively. Rajitha Dahanayake's talk demonstrated how eMarketingEye (a GAAC based out of Sri Lanka) used GA data to optimise Raffle Hotels and Resorts' marketing ROI

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Page 1: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Let’sMaketheMostofOur15Mins.Together

Tips and Best Practices 3

Why Landing Page Testing is Crucial 1

Stress-free testing with Google 2

Page 2: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Pre‐Clickvs.Post‐ClickOp>miza>on

0‐3seconds;3%ofpixels,nocommitment

0‐20seconds,100%ofpixels,demonstratedcommitment

2‐3minutes,100%ofpixels,significantcommitment

Pre‐Click(SEM,SEO,etc.)

Post‐Click(LandingPageOpGmizaGon)

Page 3: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

DoNothing RaiseSpendby50%

AlsoRaiseConv.Rateby50%

Clicks 5,000 7,500 7,500

CPC $0.10 $0.10 $0.10

Cost $500 $750 $750

Conv.Rate 2% 2% 3%

Sales 100 150 225

IncreaseinCost ‐ 50% 50%

SalesImpact ‐ 1.5x 2.25x

Tes>ngcanhelpIncreaseROIandDecreaseCPA

Whatotherwayscanyouincreasesalesby2.25Xwithonlya50%increaseinadspend?

Page 4: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

4

How do you decide what people see after they click?

HiPPO:

“I went to business school, add these 10 bullets and this 2X2 matrix to the page.”

Creative Genius:

I went to design school, remove all those bullets and numbers and just leave the YouTube video

Your customers: <BACK>

Page 5: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

WebsiteOp>mizermakesTes>ngQuickandEasy

TestdifferentvariaGonsofapagetoseewhichismosteffecGveatachievingresults

1/3visitors

1/3visitors

1/3visitors

WinningCombo

8%AddtoCart

14%AddtoCart

25%AddtoCart

Visitorsarriveatyoursite

Youtestdifferentvaria>onsofapar>cularwebpage

Seewhatvaria>onIsmosteffec>veatgeZngresults

Page 6: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Combinations 5 and 7 are the winners

Bars represent relative improvement

Original is highlighted here

SeeIntui>veReportsofyourResults

Page 7: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

PickaPagetoTest

HowtoTest:Step1

Page 8: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Traffi

c

KnownProblemswithContentLow High

High

LandingPages

HomePages

Step1ofFunnels

Previously

Op:mizedPages

FinalStepsofFunnels

AncillaryDetailPages

TermsofUsePages

ContactUsPages

SomePagesAreBe^erThanOthers

Page 9: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

YourTopLandingPagesReportisaGoodStar>ngPoint

Page 10: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Don’tforgetyourFunnelVisualiza>onReport

Goodbye!

Goodbye!

Page 11: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Getsomeideasonwhattotest

HowtoTest:Step2

• Headlines• Images

• CallstoAcGon• Layout• Forms

• OfficeShowdown Courtesyofwww.google.com/websiteopGmizer

Page 12: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Gotogoogle.com/websiteopGmizer

HowtoTest:Step3

Page 13: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

ClicktheStartTes>ngBu^on

Page 14: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

A/BSplitTes>ng

WebsiteOpGmizermakesiteasyforyoutostarttesGngquicklywithourA/BexperimentcreaGontool

VersionA VersionB

Idealfor:

‐FirstTimeTesters

‐LowerTrafficPages

‐HighTrafficPages

VS

Page 15: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

EnterthePagesyouwanttoTest

Page 16: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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CopyandPasteSomeCodeSnippets

Page 17: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

PreviewandLaunchYourExperiment

Page 18: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

WhichA/BVersionOne?Here’sVersionA

©2010,WhichTestWon.comadivisionofAnneHollandVenturesInc.Allrightsreserved.

SponsoredBy:

Page 19: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Here’sVersionB

©2009,WhichTestWon.comadivisionofAnneHollandVenturesInc.Allrightsreserved.©2010,WhichTestWon.comadivisionofAnneHollandVenturesInc.Allrightsreserved.

• ClearCalltoAcGon

• ShorterForm

• SGllRoomforFurtherTesGng

Page 20: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Test Multiple Page Sections Simultaneously

Page 21: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Multivariate: Test Multiple Sections and Combinations

Page 22: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

Multivariate: Test Multiple Sections and Combinations

2 different headlines

x 3 different images

= 6 possible combinations

Page 23: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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WebsiteOp>mizerishowGoogleOp>mizes

Page 24: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Mul>variateTes>ngwithYouTube

Page 25: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

TextLinks‐2versionsof“SignUp”

25

Sign Up

SIGN UP

Page 26: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

TopBanner–3DifferentBannerDesigns

26

Page 27: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

TopBanner–Mul>pleDifferentCallstoAc>on

27

JoinYouTubeNow!

JointheYouTubeCommunity

CreateyourYouTubeAccount

SignupforaYouTubeAccount

JoinandParGcipate

Page 28: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Mul>pleDifferentBannerstoTest

Page 29: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Right‐ColumnDesign–4DifferentDesigns

Page 30: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Wanttocustomizethishomepage?

Don’tjustwatch,parGcipate

Rateandcommentonvideos

Createplaylists

Subscribetoyourfavoriteuploaders

Uploadyourvideos

Beseenaroundtheworld

Right‐ColumnDesign–4DifferentStatements

Page 31: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Sowhichonewasthewinner?

Page 32: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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WinningPageIncreasedConversionby16%

Page 33: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

AFewTips

Page 34: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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EvolveFasterthanyourCompe>>onwithTes>ng

ImagescourtesyofSeanD’Souza,ChiefBrainAuditor–PsychotacGcs.com

Page 35: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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Iterate,Iterate,Iterate!

Time

Con

vers

ion

Rat

e

Your current conversion rate

Sales with out testing

12% increase

9% increase

13% increase

19% increase

Sales After Testing

64% increase

Page 36: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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•  Google.com/websiteopGmizer‐BestpracGcesandcasestudies

•  Consultantstohelpyougetstarted•  Blog–websiteopGmizer.blogspot.com

• WebsiteOpGmizerUserForum

You’renotalone!

Page 37: Gamc2010   08 - better landing pages with google website optimiser - jon stona - google

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WhyHesitate?

Starttodayatwww.google.com/websiteopGmizer

Thankyou!