gaining comptv adv
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8/8/2019 Gaining Comptv Adv
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GAINING COMPETITIVE ADVANTAGE
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Analysing the nature of
competition
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The six forces model
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The Industry Life Cycle
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Typical features of phases in
the industry life cycle
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Supplier power
If strong, firms in industry will face limits on prices and may be forced to incur high
costs
Factors similar to supplier power in reverse
High if buyers have many firms to choose from or if products undifferentiated
Switching costs very important can give small buyer power over large firm
Buyer power reduced if:Information lacking
Factors determining product quality
Producer reliability
Product cost small in relation to total
Economic situation may affect buyers willingness to exert power>
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Threat of substitution
Customers may switch if alternative products available at competitive
prices industry must provide value for money
Substitute products competitors products
Are products from a different industry
Not all products have realistic substitutes
Three types of substitute:
Carry out same function as product/serviceFulfil similar psychological need
Compete for same spending power
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Threat of new entrantsIf barriers to entry low, new firms enter, competition intensifies, profits fall
Apparent barriers to entry based on size:
Capital outlay
Production economies of scale
Threat of retaliation by incumbents
These do not work against determined, confident, well-funded entrants
Established brands and intellectual resources may deter entrants but can be
circumvented
Strong relationships with distributors, or control of key inputs or locations, can be
strong barriers
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ComplementorsFirms that are not
Competitors in industrySuppliers or customers with whom firms in industry need acontractual relationship
but which can influence:Level of demand for product/servicePurchasers choices between competitors
Powerful if few substitutes for their servicesCan raise prices or limit supply
Will only use power if they have a reason to...See industry as threatNeed to ensure return on sunk costsWish to avoid new investment
...or no reason not to!
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Competitive rivalry
Strength in other five forces intensifies competitive rivalry:Price wars and heavy discounting
E xpensive advertising and promotion battles
Commitments to investment, product development
Litigation
Firms compete away profits
Margins decline or fluctuate wildly
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Effect of concentration on rivalry
Theoretically, concentrated industries...
Monopolies
Oligopolies
...are on aver age less intensively competitive than
fragmented ones:
Monopolistic competition
But there are many exceptions:Fragmented industries with little rivalry
Concentrated industries where rivalry fierce
Concentration influenced by economies of scale
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Increasing returns and
hypercompetiton
Most industries show diminishing returns to scale:
Increasingly difficult to find good inputs and people
Increasing cost of finding extra customers
Unit profits decline as organization grows
Some hi-tech industries have increasing returns to scale:
High up-front costs, low unit production cost
Network effects
Increasing returns may lead to hypercompetition:
Frequent disruption, rapid change, high uncertainty
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Collaborationand co-
opetition
Co-opetition collaboration with competitors:
Sharing high up-front costs and risks
Combining knowledge and capabilities
Competing on production and marketing
Benefits of collaboration:
Keep prices high, focus on defined market, avoid waste of
resources on defensive mechanisms
Game theory shows how it is often rational to cheat ones
collaborators
But in long-term relationships, collaboration pays
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Distinctiveness :
Competitive Stance
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Appraising competitive stance
Which market segments is the firm targeting and why are they
attractive?
-Segments are groups of individuals (B2C) or organizations
(B2B) with common characteristics
-For segments to be appropriate:
It must be possible to tailor products/services to them
It must be possible to serve them at a profit
Which products/services is the firm offering and why should
anyone want to buy them?Positioning/differentiation
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Segmentation variables
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Porters generic strategies
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Bowmans generic strategies
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Why should anyone buy our product?: types of
differentiationThe products:
Functionality
Compatibility and
interoperability
Richness of informationAppearance
Build quality, reliability
Price (high or low)
The firms:Network
reach
Levels of
support
Reputation/br
and image
Affiliation
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Types of differentiation
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Relevant indicators?
Market attr activeness
Profit margins for
competitors in market
Population, spendingpower
Growth rate
But has firm resour ces
needed to oper ate
profit abl y in attr active
segment?
Successf ul differenti ation
Ability to sustain price
premium
Above-averagecustomer loyalty
High brand valuation
Industry awards
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Distinctiveness :
Scope, Scale, and Diversity
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Appraising scope, scale and diversity
It is natural for firms to expand, but sometimes
they overdo it
Size and diversity involve trade-offs
At business level, has the firm chosen to be:
-Too big (insufficiently responsive)?
-Too small (too inefficient to be competitive)?Does the firm have an appropriate degree of
diversification:-Market (customer and geographic)?-Product?