Gain purchasing power and improve supplier relations

Improve procurement performance and use the latest purchasing technologies without a large capital investment

Impact your bottom line Does your procurement organization have the necessary resources and personnel to mitigate supply risks? A purchasing process that’s responsive to your business needs? The purchasing power and operational efficiencies required to keep costs and expenses down?

Take advantage of Dell’s global staff, resources, infrastructure and experience to meet core procurement functions. Our Procurement Outsourcing Services can help you:

• Maximize value – through price reduction and increased utility of goods and services purchased

• Eliminate redundancies – through automation and proof of processes

Leave non-core purchasing activities to the expertsIf you’re like most companies, you’re looking for two things when it comes to procurement of goods and services needed for day-to-day activities that are not core to your business — get them on time and at a reasonable cost. Unfortunately, most procurement teams are challenged with escalating operating costs, as well as the effort to keep up with evolving technologies. Changing global, regulatory, competitor and supplier environments also make it even more difficult to meet these goals.

Dell can help. With our category insights and supplier relationships, end-to-end IT capabilities and automated transaction support and process delivery, Dell™ Procurement Outsourcing Services can:

• Enable your business to focus on core categories and competencies• Provide greater spending control• Help improve service levels and relationships between procurement and

your lines of business • Relieve you from the burden of maintaining support staff, processes and

tools for a non-core function

Dell’s procurement capabilitiesDell uses its own internal procurement infrastructure and expertise to provide procurement outsourcing services globally. We manage more than five billion dollars in indirect spending annually across the Americas, Europe and Asia-Pacific and offer a complete “Source-to-Pay” solution, as well as deep sourcing expertise across a wide range of categories and services.

Dell Procurement Outsourcing Services provides you with:

• Category expertise• Organization change-

management skills• Existing vendor relationships and

competitive catalog• Economies of scale/global

delivery capability• International contracting

expertise• End-to-end IT capabilities

Dell Procurement Outsourcing Services

Procurement outsourcing can help you:

• Increase spend visibility and reduce spending

• Improve service levels and partnerships with lines of business

• Drive operational efficiencies and business transformation

• Manage demand• Gain access to global

supplier base

Dell’s Global Procurement Presence

Languages: English, Portuguese, Spanish, German, Slovak, Serbian, Czech, Hungarian, Chinese, Japanese and Korean.

Canada

United States

Mexico

Panama

Brazil

United Kingdom

IrelandBratislava

India

China

Japan

Malaysia

Dell Procurement Outsourcing Services

For more information about any of our service offerings, please contact your Dell representative or visit dell.com/services or contact bpo@dell.com.

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Product and service availability varies by country.  To learn more, customers and Dell Channel Partners should contact their sales representative for more information.  Specifications are correct at date of publication but are subject to availability or change without notice at any time.  Dell and its affiliates cannot be responsible for errors or omissions in typography or photography.  Dell’s Terms and Conditions of Sales and Service apply and are available on request.  Dell and the Dell logo are trademarks of Dell Inc.  Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.  Dell disclaims proprietary interest in the marks and names of others.  © 2012 Dell Inc.  All rights reserved.September 2012 | DellProcurementOutsourcing_DS.indd | Rev. 1.2 20120912JTOL

Service Category Offers

Category management

Sourcing support

Analytics support

Procurement

Payment

Knowledge based offerings

• Category strategy development• Demand management• Strategic sourcing• Supplier relationship management• Supplier performance management

• RFx processing• Spot buy• Auction/Reverse auction• Sourcing event management• PCard management• Compliance management

• Spend extraction, cleansing, segmentation and enrichment• Spend analytics• Balanced scorecards• Master data management• Spend visibility and tracking

• Requisition processing• Supplier enrollment• Contract operations• Catalog management • Order fulfillment• Help desk• T & E processing

• Invoice receipt and processing• 3-way reconciliation• Payment, treasury and cash management• General ledger posting• Resolution of conflicts

• Contract negotiations• Contracts drafting and authoring

Dell Procurement Outsourcing implementation methodology – Our delivery methodology ensures:• Correct areas for improvement are identified• All necessary buy–ins are obtained• Smooth transition to a successful service delivery state is achieved

Discovery & roadmap Transition planning Knowledge transfer Pilot & acceptanceSteady state & value realization