Gain Efficiency, Automation and Control with Utility Expense ManagementGet your invoices processed remotely and paid on time

REALPAGE® UTILITY EXPENSE MANAGEMENT OFFERS THE FLEXIBILITY AND CONTROL TO MANAGE ONE OF THE LARGEST CATEGORIES OF CONTROLLABLE OPERATING COST

UTIL ITY EXPENSE MANAGEMENT

An effective utility expense management program

helps you conserve energy while reducing risk,

delays and vacant unit costs. Our program,

however, goes further. It is designed to automate

invoice processing, helping you control costs and

eliminate the need to handle paper checks.

WE REDUCE YOUR UTILITY EXPENSE —YOU MAINTAIN CONTROL

Free up your staff to work on other projects. They

no longer have to be in the office to process or

pay utility invoices. Our expense management

processes and automation quickly capture not

only the total amount due but also line items and

metrics, such as effective rate and usage.

RealPage tracks your invoices, then actively works

to reduce late fees by capturing invoices earlier,

paying faster, and continually monitoring for

missing utility bills. Performance reports including

metrics provide insights and show savings.

Utility expense management provides flexible

options to streamline cash flow.

INVOICE PROCESSING AND PAYMENT

Process daily, weekly or automatically.

TRANSPARENCY AND INSIGHT

Get 24/7 access to bill pay dashboard.

FUNDING NOTIFICATIONS

Receive electronic notifications when you have

bills to approve. You maintain control of funding

and manage the payment process from the

convenience of your online portal.

IDENTIFY UTILITY THEFT

Pass on to residents those charges that haven’t

been appropriately transferred to their name.

MINIMIZE LATE FEES

Your properties’ utility invoices are processed and

paid promptly, minimizing late fees.

NO MORE SHUT-OFFS

The process automatically flags missing bills,

prevents shut-offs and immediately addresses

utility notices.

CRISIS RESPONSEAnother way RealPage is helping to protect your residents and employees while ensuring your business continuity.

How Our UEM Service Works

UTIL ITY EXPENSE MANAGEMENT

Outsourcing your utility expense processing can help increase conservation while reducing risk, delays and

vacant theft. Our program goes further, however. It is unique in that it is designed with the goal of helping you

achieve superior results through our automation technology and expertise in utilities. In a nutshell, we help

you save on unnecessary utility charges, usage and rates. This program includes several key features.

RealPage can help you lowerutility expense and gain

control over payments in

8 ways

Expose late fees andother line items.

Gain visibility into everyline item for every meter.

Save time each month with ourestimation of what portion ofyour variances were caused byweather, other usage and rates.

Stay up to date on the ever-evolving fields of water, wasteand energy management—RealPage facilitates sharingof best practices—via the Journal of Utility Management, our Energy Summit conference and the UMA networking group.

Ensure accuracy withquality controls for dataentry to catch anomaliessuch as duplicates,misapplied depositsand unusually high bills.

Benchmark your association to see how it stacks up —through RealPage's proprietaryWater and Energy Scorecardsas well as ENERGY STAR®Portfolio Manager.

Catch leaks and other wastefulusage with utility alerts via email.

Eliminate and reducelow-value activities.

Reducing Your Usage with Online Convenience

UTIL ITY EXPENSE MANAGEMENT

UTILITY INVOICE MANAGEMENT

Robust processes and automation quickly capture

not only the total amount due, but also line items

and metrics like effective rate and usage. Because

we’re a public company, all processes are audited

by the FTC and other third parties.

UTILITY ALERTS

Undetected leaks and other wasteful usage can

cause damage to both your property and your

bottom line. We can help you save time and

catch those issues that can have a big impact.

Receive utility alerts via email based on your

specifications.

LATE FEE SAVINGS

RealPage tracks your invoices, then actively works

to reduce late fees by capturing invoices earlier,

paying faster and continually monitoring for

missing bills. Performance reports include metrics

to provide transparency.

Our customers’ average late fee is 0.14% of their

total spend. This is in comparison to the industry

average of 0.54%.

ENERGY STAR PORTFOLIO MANAGER® INTEGRATION

RealPage can automatically upload data from your

common-area energy and water invoices into this

popular tool.

ENHANCED MANAGEMENT PORTAL

Manage your utility operations remotely with

a 100% online invoice processing and payment

experience, requiring no paper interaction. You

and your staff can perform job duties from

anywhere with an internet connection.

UTIL ITY EXPENSE MANAGEMENT

For more information, visit:www.realpage.com/utility-management/expense-management/ or call 1-87-REALPAGE© 2020 RealPage, Inc. All trademarks are the property of their respective owners. C19 - RUM-20-167 04/16/2020

UEM: Automation, Efficiency and Control

Automated vacant recovery ✓

Utility Invoice Management:

Streamlined data capture and image scanning ✓

Basic financial and usage reports ✓

Bill payments to utilities ✓

Late fee reduction ✓

Reporting and Advanced Analytics:

Sustainability Suite – water and energy scorecards ✓

Benchmarking across industry ✓

Utility Alerts – high/low usage alerts via email ✓

EPA’s ENERGY STAR Portfolio Manager® data feed ✓

Property utility account conversion service (turn on/turn off) optional

Exception queue management optional

Water and energy efficiency evaluation optional

Energy procurement and tax audit service optional

Recycling and trash procurement service optional

FEATURES