gail short cairns nov07

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Sustaining the Ripple Sustaining the Ripple or or Building a Tsunami’ Building a Tsunami’ Set up to fail or are there opportunities to Set up to fail or are there opportunities to survive survive in a start/stop environment? in a start/stop environment? Presented by: Presented by: Ms Gail Short Ms Gail Short Consultant, Multipurpose Consultant, Multipurpose Community Centres Community Centres . .

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Gail Short spoke of projects involving Western Australian telecentres, and a sustainable partnership approach.

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Page 1: Gail Short Cairns Nov07

‘‘Sustaining the Ripple orSustaining the Ripple orBuilding a Tsunami’Building a Tsunami’

Set up to fail or are there opportunities to survive Set up to fail or are there opportunities to survive in a start/stop environment?in a start/stop environment?

Presented by:Presented by:

Ms Gail ShortMs Gail ShortConsultant, Multipurpose Consultant, Multipurpose

Community CentresCommunity Centres..

Page 2: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

• WHY WAS THE TELECENTRE NETWORK A WHY WAS THE TELECENTRE NETWORK A SUCCESS?SUCCESS?

• It was a It was a networknetwork – all working together. – all working together.

• It had It had Central SupportCentral Support that could speak on behalf that could speak on behalf of all when lobbying for ongoing finance, new of all when lobbying for ongoing finance, new programs and servicesprograms and services

• MoniesMonies were raised by the Central Support to were raised by the Central Support to provide a 20 hour a week Coordinator, finance provide a 20 hour a week Coordinator, finance was identified to help with equipment.was identified to help with equipment.

Slide 2Slide 2

Page 3: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

• Corporate functions such as this were sponsored to Corporate functions such as this were sponsored to cross cross pollinate ideas. pollinate ideas.

• • A quarterly magazine was produced that further kept centres A quarterly magazine was produced that further kept centres

informed of developmentsinformed of developments..• • At the last count Telecentre collectively were providing more At the last count Telecentre collectively were providing more

than 50 programs and services to communities depending on than 50 programs and services to communities depending on their need.their need. These included some developed locally and others These included some developed locally and others identified by the Central Support Unit. identified by the Central Support Unit. Slide 3.Slide 3.

Page 4: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

• When the Job Skills program was running the When the Job Skills program was running the network trained more than 100 people into full network trained more than 100 people into full time jobs. Some centres had 3 full time staff at time jobs. Some centres had 3 full time staff at this point. Including volunteer staff and boards – this point. Including volunteer staff and boards – the number of people involved topped 1000 in the number of people involved topped 1000 in l997 and this number would be greater today.l997 and this number would be greater today.

• Small community telecentresSmall community telecentres were the most were the most successful as they were able to provide a wider successful as they were able to provide a wider range of programs and services without range of programs and services without duplication. duplication.

Slide 4Slide 4

Page 5: Gail Short Cairns Nov07

““Sustaining the Ripple or building a Tsunami”Sustaining the Ripple or building a Tsunami”

WHAT DID YOU EXPECT WHAT DID YOU EXPECT FROM YOUR E-FROM YOUR E-LEARNING INITIATIVE?LEARNING INITIATIVE?

• A Drip……. A Drip…….

• A ripple……A ripple……

• A wave……..A wave……..

• A tsunami……..A tsunami…….. SLIDE 5.SLIDE 5.

Page 6: Gail Short Cairns Nov07

““Sustaining the Ripple or building a Sustaining the Ripple or building a

TsunamiTsunami””• THINGS TO CONSIDER WITH REGARD TO THINGS TO CONSIDER WITH REGARD TO

SUSTAINABILITY:SUSTAINABILITY:• Funding can be obtained Federally, Funding can be obtained Federally, on a State or Local Government level, on a State or Local Government level,

regionally, for short periods of time….regionally, for short periods of time…. BUT!! unless you have a BUT!! unless you have a ‘budget item’ or ‘budget item’ or

confirmed ongoing sustainable programsconfirmed ongoing sustainable programs you you will always be unsure of the future. will always be unsure of the future.

Governments change, they like to champion Governments change, they like to champion new ventures. new ventures.

Slide 6Slide 6

Page 7: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Tsunami’Sustaining the Ripple or building a Tsunami’

• Cost shifting from one level of government Cost shifting from one level of government to another is increasing, particularly at the to another is increasing, particularly at the Local Government Level and this makes it Local Government Level and this makes it difficult to provide $ for $ funding to difficult to provide $ for $ funding to secure grants. secure grants.

• Shires are amalgamating so that they can Shires are amalgamating so that they can share infrastructure, skills and personnel. share infrastructure, skills and personnel. This means the $ has to be shared more This means the $ has to be shared more widely. widely.

SLIDE 7.SLIDE 7.

Page 8: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

• Consider finding a Consider finding a ‘champion/mentor‘champion/mentor’’

• Establish a Establish a FoundationFoundation that will that will allow ongoing independenceallow ongoing independence. .

Slide 8Slide 8

Page 9: Gail Short Cairns Nov07

““Sustaining the Ripple or building a Sustaining the Ripple or building a

TsunamiTsunami””THE COMMUNITYTHE COMMUNITY:: Community services continue to be Community services continue to be

depleted, depleted, Medical facilities are being scaled back, Medical facilities are being scaled back, Banks have been removed, Banks have been removed, Police Stations are being closed, Police Stations are being closed, Schools are being rationalised, Schools are being rationalised, Shires are being amalgamated……..Shires are being amalgamated……..WHY ARE SOME COMMUNITIES SURVIVING?WHY ARE SOME COMMUNITIES SURVIVING? SLIDE 9.SLIDE 9.

Page 10: Gail Short Cairns Nov07

““Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami”Tsunami”

HOW DO WE DO THIS?HOW DO WE DO THIS?• Survey your community – what do you have now?Survey your community – what do you have now?• Identify what you need over and above this?Identify what you need over and above this?• Work out how you can bring together the Work out how you can bring together the

components that already exist? components that already exist? Collocate, Collocate, amalgamate, multi-skill, partner into a shared amalgamate, multi-skill, partner into a shared facility…facility…

• Identify key Identify key ‘movers and shakers’‘movers and shakers’ in your in your community and ask for one year of their time.community and ask for one year of their time.

• E-Learning brings with it an ICT hub – see how this E-Learning brings with it an ICT hub – see how this can assist.can assist.

SLIDE 10SLIDE 10

Page 11: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Tsunami’Sustaining the Ripple or building a Tsunami’

• They use to say you need access toThey use to say you need access to::

• HEALTHHEALTH

• EDUCATIONEDUCATION

• LOCAL GOVERNMENTLOCAL GOVERNMENT

• IT SERVICES IT SERVICES

In order for a community to survive. In order for a community to survive.

Remove anyone of these facilities and theRemove anyone of these facilities and the

community will gradually wither and die. community will gradually wither and die.

SLIDE 12SLIDE 12

Page 12: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’• Today they say you need to own your own Today they say you need to own your own

community to ensure survival….community to ensure survival….• A community Bank that cannot be taken awayA community Bank that cannot be taken away• A Community Cooperative – all citizens have shares A Community Cooperative – all citizens have shares

(takeover any entity that cannot be sold)(takeover any entity that cannot be sold)• A Community Centre providing all the not for profit A Community Centre providing all the not for profit

initiatives and IT servicesinitiatives and IT services• A Community College – providing collective life long A Community College – providing collective life long

learning (pre, primary, secondary and beyond).learning (pre, primary, secondary and beyond).• A Community Medical Centre that is Shire owned A Community Medical Centre that is Shire owned

(by the rate payers) to attract medical and allied (by the rate payers) to attract medical and allied staff.staff.

• Fostered industry. – This is often hard to initiate but Fostered industry. – This is often hard to initiate but well worthwhile. well worthwhile.

• SLIDE 13.SLIDE 13.

Page 13: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’The Mount Barker Community Centre:The Mount Barker Community Centre:

Page 14: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

Page 15: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

Page 16: Gail Short Cairns Nov07

FoodParcels

CookedFood

Youth/Snrs

SpecialFunctions

SeminarsW/Shops

YouthSeniors

Functions

F/TYOUTH

WORKER

FOODBANKCHEF

AUDITORIUMPROF

ROOMS

TELE-CENTRE

DROPIN

CENTRE

MT BARKERBAPTIST

COMMUNITYCENTRE

EMERGENCYCOUNSELLING

Child CareHomework

Self EsteemLife Skills

IT Programs

VacationClubs

Spec Events

MentoringEmploy PrepDaily Needs

CompanyFood/SkillsSelf esteem

LearningCentre

Youth contribution

Bus SkillsFood Bank

Hospitalityskills

PrepareMeals for

distribution

Prepareparcels

CommunityProjects

Work Exp Spec

EventsPrep

FamilyLiaisonOfficer

SeniorsActivities

Women’sPrograms

Men’sPrograms

CommunityPrograms

Lead OnMentoring

Reception

PrepMeeting

techniques

Programs ActivitiesYouth

ContributionNew Prog

ChefWork Exp.

Employ/ment

Centre-Link

agency

Page 17: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Tsunami’Sustaining the Ripple or building a Tsunami’

• Programs and services have been identified.Programs and services have been identified.• Centrelink has already been moved to the Centrelink has already been moved to the

site under the MBCC control.site under the MBCC control.• MOU has been signed. Lease is in progress.MOU has been signed. Lease is in progress.• Church monies are available.Church monies are available.• Grants have been applied for from State and Grants have been applied for from State and

Federal Government to cover the balance of Federal Government to cover the balance of monies required.monies required.

• Business plan, constitution completed. Board Business plan, constitution completed. Board to be elected this month on a portfolio basis. to be elected this month on a portfolio basis.

• Grand Opening planned for January 2009.Grand Opening planned for January 2009.

SLIDE 19SLIDE 19

Page 18: Gail Short Cairns Nov07

BUILDING THE TSUNAMI.BUILDING THE TSUNAMI.

RECURRENT FUNDING:RECURRENT FUNDING:

THIS COMPLEX WILL REQUIRE A MINIMAL THIS COMPLEX WILL REQUIRE A MINIMAL AMOUNT OF RECURRENT FUNDING AMOUNT OF RECURRENT FUNDING DUE TO ITS MULTIPURPOSE NATURE. DUE TO ITS MULTIPURPOSE NATURE.

MONIES REQUIRED WILL BE MONIES REQUIRED WILL BE GENERATED FROM RENTALS CHARGED GENERATED FROM RENTALS CHARGED AND PROGRAMS BEING OFFERED.AND PROGRAMS BEING OFFERED.

Slide 20Slide 20

Page 19: Gail Short Cairns Nov07

BUILDING THE TSUNAMI.BUILDING THE TSUNAMI.

COSTS PARTNERS/COLLOCATION ENTITIES COSTS PARTNERS/COLLOCATION ENTITIES HAVE TAKEN RESPONSIBILITY FOR:HAVE TAKEN RESPONSIBILITY FOR:

ONGOING BUILDING CAPITAL COSTS,ONGOING BUILDING CAPITAL COSTS, CARPARK MAINTENANCE, CARPARK MAINTENANCE, RATES, RATES, EXTERNAL INSURANCE (EXCEPT GLASS), EXTERNAL INSURANCE (EXCEPT GLASS), RENTAL COSTS, RENTAL COSTS, PUBLIC LIABILITYPUBLIC LIABILITY INSURANCE,INSURANCE, ACCOUNTING AND ADMINISTRATION COSTS, ACCOUNTING AND ADMINISTRATION COSTS, Slide 21Slide 21

Page 20: Gail Short Cairns Nov07

BUILDING THE TSUNAMI.BUILDING THE TSUNAMI.

MBCC RECURRENT COSTS:MBCC RECURRENT COSTS:

• ELECTRICITY, (PART OF BUILDING ONLY) ELECTRICITY, (PART OF BUILDING ONLY) • TELEPHONE (TELECENTRE ONLY), TELEPHONE (TELECENTRE ONLY), • CLEANING, CLEANING, • INTERNAL INSURANCE AND INTERNAL INSURANCE AND

MAINTENANCE OF INTERNAL FITTINGSMAINTENANCE OF INTERNAL FITTINGS• SALARIES – TELECENTRE AFTER 12 SALARIES – TELECENTRE AFTER 12

MONTHSMONTHS YOUTH WORKER AND CHEF AFTER 3 YRSYOUTH WORKER AND CHEF AFTER 3 YRS• DAY TO DAY SUNDRY COSTS.DAY TO DAY SUNDRY COSTS. Slide 22.Slide 22.

Page 21: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a TsunamiSustaining the Ripple or building a Tsunami’’

ONGOING SALARIES: ONGOING SALARIES: A GROUP OF BUSINESS PEOPLE IN THE COMMUNITY A GROUP OF BUSINESS PEOPLE IN THE COMMUNITY

HAVE AGREED TO PUT UP MONIES FOR A SHORT HAVE AGREED TO PUT UP MONIES FOR A SHORT PERIOD TO UNDERTAKE A BUILDING PROJECT. PERIOD TO UNDERTAKE A BUILDING PROJECT. THE PROCEEDS FROM THIS VENTURE WILL THE PROCEEDS FROM THIS VENTURE WILL START A FOUNDATIONSTART A FOUNDATION. .

DURING THE THREE YEAR PERIOD, THESE PROFITS DURING THE THREE YEAR PERIOD, THESE PROFITS WILL BE RE-INVESTED IN NEW BUILDING WILL BE RE-INVESTED IN NEW BUILDING PROJECTS UNTIL SUCH TIME AS THE AMOUNT IS PROJECTS UNTIL SUCH TIME AS THE AMOUNT IS LARGE ENOUGH TO PROVIDE ONGOING SALARIES LARGE ENOUGH TO PROVIDE ONGOING SALARIES REQUIRED EACH YEAR. REQUIRED EACH YEAR.

SLIDE 23SLIDE 23

Page 22: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

Community Engagement Project e-learning GOALS are Community Engagement Project e-learning GOALS are to:to:

• Achieve an effective blended e-learning development Achieve an effective blended e-learning development program for community e-learning leaders andprogram for community e-learning leaders and

• Develop a network of Community Leaders able to Develop a network of Community Leaders able to support local community e-learning projects for support local community e-learning projects for specific disengaged or disadvantaged target groups. specific disengaged or disadvantaged target groups.

THIS SUGGESTS THIS PROJECT IS NOT A ‘DRIP’ OR A ‘RIPPLE’ – THIS SUGGESTS THIS PROJECT IS NOT A ‘DRIP’ OR A ‘RIPPLE’ – RATHER A ‘WAVE’ PROJECT THAT COULD GROW TO A ‘TSUNAMI’RATHER A ‘WAVE’ PROJECT THAT COULD GROW TO A ‘TSUNAMI’

SLIDE 24SLIDE 24

Page 23: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

OBJECTIVES OF THE COMMUNITY OBJECTIVES OF THE COMMUNITY ENGAGEMENT INITIATIVE:ENGAGEMENT INITIATIVE:

• Integrate e-learning into existing initiativesIntegrate e-learning into existing initiatives• Assist disadvantaged groups by including Assist disadvantaged groups by including

e-learning in formal educatione-learning in formal education• Foster partnerships (registered training, Foster partnerships (registered training,

community organisations, business & community organisations, business & government groups)government groups)

• Sustain e-learning in the funded Sustain e-learning in the funded communities beyond the initial pilots.communities beyond the initial pilots. SLIDE 25. SLIDE 25.

Page 24: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

• DOES THE MT BARKER DOES THE MT BARKER COMMUNITY CENTRE MEET YOUR COMMUNITY CENTRE MEET YOUR E-LEARNING GOALS AND E-LEARNING GOALS AND OBJECTIVES?OBJECTIVES?

• Slide 26Slide 26

Page 25: Gail Short Cairns Nov07

““Sustaining the Ripple or building a Tsunami”Sustaining the Ripple or building a Tsunami”

• A Drip…A definitive ‘one off’ program A Drip…A definitive ‘one off’ program

• A ripple…A project that runs itself out when A ripple…A project that runs itself out when funding and support ceases…funding and support ceases…

• A wave…A project that steadily builds in A wave…A project that steadily builds in momentum and constantly regenerates itself momentum and constantly regenerates itself because it is embedded/networked, supported, because it is embedded/networked, supported, collocated, has partnerships, is collocated, has partnerships, is multipurpose/multi skilled and has a strong plan multipurpose/multi skilled and has a strong plan to ensure ongoing sustainability…. to ensure ongoing sustainability….

• A tsunami…that hits the community with a A tsunami…that hits the community with a ‘bang’;‘bang’;

• programs, services, agencies, sustainability all in programs, services, agencies, sustainability all in place; place;

• that makes itself indispensable and writes itself that makes itself indispensable and writes itself into the community history book. into the community history book.

SLIDE 25.SLIDE 25.

Page 26: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a Tsunami’Tsunami’

•Resolve to make a small Resolve to make a small difference each day – you difference each day – you will be surprised where it will be surprised where it will lead you. will lead you.

•YOUR COMMUNITIES NEED YOUR COMMUNITIES NEED YOU! YOU!

Page 27: Gail Short Cairns Nov07

‘‘Sustaining the Ripple or building a Sustaining the Ripple or building a TsunamiTsunami’’

THANK YOUTHANK YOU

• Gail ShortGail Short

[email protected]@gmail.com