India1

India

About ADP

2

125 COUNTRIES

CLIENT ROSTER

570,000ORGANIZATIONS

400,000SMALL BUSINESSES

25,000VEHICLE DEALERSHIPS

80%FORTUNE 500

90%FORTUNE 100

& HAVE ATLEAST ONE ADP SERVICE

India

Recognitions (Global)

3

FORTUNE® magazine World’s Most

Admired Companies® – ADP ranked #1 in

the Financial Data Services Industry

category (2010, 2011)

Training magazine ranked ADP as

top company in its the “Training Top

125” list (2011, 2012)

ADP is one of just four non-

financial U.S. companies to get a

AAA credit rating - the top rating -

from S&P and Moody's.

IDG® Computerworld® magazine list of

Best Places to Work in Information

Technology (2010, 2011)

Forbes® Magazine – 100

Most Innovative Companies

- #68 (2012)

Information Week – ranked

7th on “Most Innovative

Business Technology

Organizations” list (2011)

SAP® Pinnacle award in the

category “Global Outsourcing

Services Provider of the Year”

(2011)

Diversity Inc.® magazine’s

“Top 50 Companies for

Diversity” (2010, 2011)

India

About ADP India

4

6600+ ASSOCIATES

FULLY OWNED SUBSIDIARY OF ADP INC.

1999ESTABLISHED

102ASSOCIATES

HYDERABAD

PRODUCT

PUNE&

DEVELOPMENTOPERATIONS RIM GLOBAL

SECURITY(GSO)

& SOLUTIONCENTER(KPO)

India

Recognitions

5

“Top 50 Best Companies to Work for”

in India (2012)

Ranked 2nd in ITeS Industry

Ranked 14th in DQ – CMR

Top 20 Best Employers in IT/ITeS

REMMY Award for

Best Recruitment Advertising in

IT/Telecom sector

NHRD Inspire Award for

Inspiring practices in Talent Acquisition,

Employer Branding & On Boarding

HT Shine HR Leadership Awards for

leading HR practices in

Learning & Human Capital Development

Quality Work Life & Well being

Rewards & Recognition

Star News Talent Leadership & HR

Awards for

Innovative HR practices

Innovative Recruiting initiative

Global HR Excellence Award for

Excellence in overall Organizational

Development

Employer Branding Awards for

Innovative Retention Strategy

India

Data Security

Compliance with regulations

Maintenance of integrity,

confidentiality and

availability of data &

operations for ADP

Offshore infrastructure

management and

maintenance

End to end management

and support of IT

infrastructure

Non Voice Processes:

Transaction Processing

Analytics

Data Conversion

Implementation Support

Voice Processes:

Participant customer calls

Client technical support

Web Technologies

Client Server Technologies

Mainframe Technologies

Communication

Technologies

Enterprise Technologies

Lines of Business

6

KPO RIMPRODUCT

DEVELOPMENTGSO

India

Our Mission – Vision – Values (MVV)

India

Employer of Choice

Associate Development

Beyond Work

Work Benefit Environment

Special Interest Groups

Recreation Room

24 hr Cafeteria

Gymnasium

Creative workshop

Sports Group

Healthcare Consultation

Facility

Extended Family Interactions

Family Day

Company Day

CSR

Associate Friendly Policies

Vividha

Medha

Learning and Development

Leadership Development

Mentoring program

360 degree feedback

Performance feedback

Equal Employment Opportunity

Diversity

Transparency

Merit over Hierarchy

Open Door Policy

Professional work culture

Associate Engagement Survey

Rewarding Referral Policy

State of art Facility

Business Divisions

India

Employer Services

Recruitment Talent &

Performance Management

HR, Benefits - Insurance,

Commute, Paid Time Off

Time & Labor

ManagementPayroll & Taxes Retirement

© Copyright 2011 ADP, India. Proprietary and Confidential Information.

India

Dealer Services

Dealer Setup Sales/LeaseMarketing & Campaigning

AccountsPayroll &

Operations

Vehicle Service

Inventory

© Copyright 2011 ADP, India. Proprietary and Confidential Information.

India

ADP India R&D

Web Technologies - J2EE,

Microsoft Platforms (.Net)

ERP - SAP, PeopleSoft,

Oracle Applications

Databases - Oracle, DB2,

SQL Server

Legacy - Mainframes,

AS/400, FoxPro

Others - Business

Intelligence, Test Automation

Frameworks

Employer Services

Dealer Services

Enterprise Services

Business Process

Management Services

Methodologies - Agile,

Waterfall, RUP, Iterative

Frameworks – CMMi, Six

Sigma

Domain

Process

Technology

© Copyright 2011 ADP, India. Proprietary and Confidential Information.

India

Roles at ADP

13

Streams Roles

Development ProgrammerSenior

Programmer

System

Consultant

Senior System

Consultant

Technology

Specialist

Senior

Technology

Specialist

Testing Tester Senior TesterTest Analyst, QA

Consultant

Senior QA

ConsultantQA Specialist

Senior QA

Specialist

Architecture Product ArchitectSenior Product

Architect

Principal Product

Architect

Business Business AnalystSenior Business

Analyst

Business

Consultant

Senior Business

Consultant

Product

Specialist

Senior Product

Specialist

Delivery Project LeaderSenior Project

LeaderManager Senior Manager

DBA DBA Senior DBA

Tech Writer Tech WriterSenior Tech

WriterLead Tech Writer

IntegrationIntegration

Engineer

Senior

Integration

Engineer

Integration

Analyst

Build/Deploy Build EngineerSenior Build

Engineer

SupportSupport

Engineer

Senior Support

Engineer

India

Synergy – Culture of Technical Excellence

• Framework for Product delivery effectiveness - QMS

• Enabler for competency development for end to end product leadership

• Future Outlook - Product leadership from India through

− Operational effectiveness

− Highly effective end to end Delivery leadership

− High Technology, Domain & Engineering expertise

− Product Service collaboration

− Large innovations & experimentationProduct

leadershipDelivery

Leadership

Our Culture

India

Employer

of

Choice

Interests

Hobbies

Social

Responsibility

Diversity

• Painting

• Ikebana

• Sports

• Annual Day

• Tenured Service Awards

• Family Day

• Republic Day

• MIDAS

• Lets Vote Campaign

• Flood Relief Support

• Go Green

• E-Waste Management

• Health Benefits

• Awareness Camps

• Health Center

• Gymnasium

• Aerobics

• Medha

• Regional Diversity

• Photography

• Theatre

• Music

Company

Events

Health

India

Associate Support & Caring

© Copyright 2011 ADP, Inc. Proprietary and Confidential Information.

• Medical and Hospitalization Insurance– 100% Coverage

– Pre-existing health conditions are covered

– Entire premium borne by ADP

– Spouse, children and parents are covered

– Applicable from day 1

– Industry best practice

• Milestone– Celebration of anniversary of our associates

– Tie-up with Park, Marriot, ITC Hotels

– Personalized greetings & Dinner

India

Few Statistics…

18

THE HAPPY FAMILY IS

36% 6388 92% 98%

Internal

Job Rotations

Ideas

Contributed

Friendly

Place To Work

Voice

Their Opinion

EVER EXPANDING

India

IndiaIndia

Thank You.

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