©future systems consulting, inc. 2012 richard bents, ph.d. partner, future systems consulting, inc....
TRANSCRIPT
©Future Systems Consulting, Inc. 2012
Richard Bents, Ph.D.Partner, Future Systems Consulting, Inc.
Kelly Rietow, MBA, PHRPrincipal, Roo Solutions
Management to Leadership in a
Global Economy
©Future Systems Consulting, Inc. 2012
We are Global Successful global leaders build partnerships/collaborations Global leaders lead through paradox Global leadership spans hierarchy and continents; strategies have to meet the complexity of the landscape Global leaders must be curious about other cultures and enjoy the challenges of communicating in a fast-paced global business environment
©Future Systems Consulting, Inc. 2012
Session Goals
To engage the participants in exploring global leadership To understand the global leadership often requires distance learning To review options for global leadership development in an
international context To demonstrate an international global leadership development model
©Future Systems Consulting, Inc. 2012
Learning Objectives
To distinguish between global management and globalleadership
To learn when to manage and when to lead To understand the complexities of global partnerships
and collaborations To appreciate leading through paradox
©Future Systems Consulting, Inc. 2012
Presentation Outline Introductions Define Global Leadership Differentiate Management and Leadership
Management InternationallyLeadership Internationally
Leading through Paradox
Name the ParadoxAsk Provocative Questions
Learning Global Leadership2 Foundations for Success3 Assumptions held by Global Leaders4 Critical Skills to be Practiced5 Basic Characteristics
Reviewing a Global Leadership Development Model
ShareOn Corporate Leader ResourcesShareOn CommunityForward to the Roots (Journal of Social Business, Vol. 1. No 2, July 2011)
©Future Systems Consulting, Inc. 2012
Managers Leaders
Take care of where you are
Are concerned with finding the facts Create policies See and hear what is going on Find answers and solutions Look for similarities between current and previous problems Think that a successful solution to a management problem can be used again
Take you to a new place Deal with uncertainty Establish principles Hear when there is no sound and seewhen there is no light Formulate the questions and identify the problems Look for differences Wonder whether a problem in a new environment might require a different solution
©Future Systems Consulting, Inc. 2012
Management Competencies
Ability to Delegate
Analytical Thinking
Conflict Management
Customer Orientation Decision Making Managing Execution Organizational Thinking Stress Resistance Understanding Financial Data
Leadership Potentials
Ability to Motivate Others
Building Trust
Communication
Developing Others
Initiating Change
Openness
Strategic Thinking
Value-congruence
Visioning
Transition Skills
Drive and Initiative
Self Understanding
Team Building
Work Life Balance
SELF REPORT360 FEEDBACK
©Future Systems Consulting, Inc. 2012
The Foundation for Success
1. Lead through the paradoxes of the world
2. Ask provocative questions that stimulate thinking about the paradox
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders
4 Critical Skills to be practiced
5 Basic Characteristics
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
TrustingSharingCollaboratingCreating Synergies
Global ‘systems’ thinkingAppreciation of diversityTechnological savvyA willingness to partnerAn openness to sharing leadership responsibilities
Summary
©Future Systems Consulting, Inc. 2012
Are you a Global Leader?
Or, are you a Global Manager?
Or, are you Both?
Is there a paradox here?
©Future Systems Consulting, Inc. 2012
Global Leader Defined
A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness…
…by fully validating the ‘other’ in honoring and respecting differences and integrating those differences into their own behavior.
©Future Systems Consulting, Inc. 2012
©Future Systems Consulting, Inc. 2012
“Not A Chance”
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Non-verbal Communication
©Future Systems Consulting, Inc. 2012
A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness…
Global Leader Defined
©Future Systems Consulting, Inc. 2012
…by fully validating the ‘other’ in honoring and respecting differences and integrating those differences into their own behavior.
A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness…
Global Leader Defined
©Future Systems Consulting, Inc. 2012
Are You A Global Leader?
©Future Systems Consulting, Inc. 2012
Outline
The Key Strategy for Success as a Global Leader
2 Foundations for Success
3 Assumptions held by Global Leaders
4 Critical Skills to be practiced
5 Basic Characteristics
©Future Systems Consulting, Inc. 2012
The Foundation of Success
1. Lead through the paradoxes of the world
2. Ask provocative questions that stimulate thinking about the paradox
©Future Systems Consulting, Inc. 2012
Problem
Paradox
Centralization vs. Decentralization
Centralization and Decentralization
©Future Systems Consulting, Inc. 2012
Problem
Paradox
Centralization vs. Decentralization
Centralization and Decentralization
©Future Systems Consulting, Inc. 2012
Problem
Paradox
Centralization vs. Decentralization
Centralization and Decentralization
QuestionHow can we be consistent and fair, while still ensuring our policies are relevant and useful at each location?
©Future Systems Consulting, Inc. 2012
Problem
Paradox
Question
NYC vs. Nürnberg
NYC and Nürnberg
©Future Systems Consulting, Inc. 2012
Problem
Paradox
Question
NYC vs. Nürnberg
NYC and Nürnberg
“How do we create a win for everyone?”
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Provocative Questions
Stimulate your thinking
Move you to action
©Future Systems Consulting, Inc. 2012
Provocative Questions
Will the results of my behavior meet my needs over time?
Stimulate your thinking
Move you to action
©Future Systems Consulting, Inc. 2012
Provocative Questions
Will the results of my behavior meet my needs over time?
Stimulate your thinking
Move you to action
“How many heartfuls of sorrow shall balance a bushel of wheat?”- W.E.B. DuBois
©Future Systems Consulting, Inc. 2012
I-Culture We-Culture
Paradox and
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©Future Systems Consulting, Inc. 2012
We live in an abundant expanding universe
Assumption 1
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General Mills – Oat Hulls = Profit
Cost and Profit
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General Mills – Oat Hulls = Profit
Cost and Profit
Alcoa – Water Use = Changing Direction
Old and New
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Coca-Cola and World Wildlife Fund = Partnership
Us and Them
©Future Systems Consulting, Inc. 2012
Coca-Cola and World Wildlife Fund = Partnership
Us and Them
Sweden’s Green Zone = Transformation
Independence and Interdependence
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The universe is relational – everything is connected to everything else
Assumption 2
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Trusting
A perspective, a mental image
Critical Skill
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Sharing
A Process
Critical Skill
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Collaborating
A Process
Critical Skill
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Creating Synergies
The Result
Critical Skill
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Sharing is necessary to create a sustainable world
Assumption 3
©Future Systems Consulting, Inc. 2012
We live in an expanding universe
The universe is relational
Sharing is necessary to create a sustainable world
3 Assumptions held by Global Leaders
©Future Systems Consulting, Inc. 2012
Corollary Assumptions
•Recognizing, understanding, and appreciating differences are essential
•Creating understanding between people of different backgrounds is a celebration of diversity
•Multi-cultural companies and organizations provide unique opportunities to create deeper levels of understanding among people and cultures
•People are diverse, cultures are diverse, and organizations are diverse
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
1. Global ‘systems’ thinking
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
1. Global ‘systems’ thinking
2. Appreciation of diversity
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
1. Global ‘systems’ thinking
2. Appreciation of diversity
3. Technological savvy
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
1. Global ‘systems’ thinking
2. Appreciation of diversity
3. Technological savvy
4. A willingness to partner
©Future Systems Consulting, Inc. 2012
Five (5) Basic Characteristics
1. Global ‘systems’ thinking
2. Appreciation of diversity
3. Technological savvy
4. A willingness to partner
5. An openness to sharing leadership responsibilities
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global LeadersWe live in an expanding universe
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global LeadersWe live in an expanding universeEverything is relational
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global LeadersWe live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders 4
4 Critical Skills to be practiced
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
Trusting
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders
4 Critical Skills to be practiced
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
TrustingSharing
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders 4
4 Critical Skills to be practiced
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
TrustingSharingCollaborating
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders
4 Critical Skills to be practiced
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
TrustingSharingCollaboratingCreating Synergies
Summary
©Future Systems Consulting, Inc. 2008
3 Assumptions held by Global Leaders
4 Critical Skills to be practiced
5 Basic Characteristics
We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world
TrustingSharingCollaboratingCreating Synergies
Global ‘systems’ thinkingAppreciation of diversityTechnological savvyA willingness to partnerAn openness to sharing leadership responsibilities
Summary
©Future Systems Consulting, Inc. 2012
Are You A Global Leader?
1. Do you lead through the paradoxes of the world?
2. Do you ask provocative questions that stimulate thinking?
3. Do you look for common human elements?
Summary
©Future Systems Consulting, Inc. 2012
Contact us www.GoShareOn.com
Kelly Rietow, MBA, [email protected] 763.228.8496
Richard Bents, [email protected]