CONFIDENTIAL AND PROPRIETARY

This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other intended recipients. This presentation may contain information that

is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2017 Gartner, Inc. and/or its

affiliates. All rights reserved.

WEBINAR

Future of Supply Chain

Kevin O’Marah

Vice President and Distinguished Analyst

Gartner Supply Chain

Matt Davis

Managing Vice President

Gartner Supply Chain

2 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Leadership & Business Partnership

Megatrends & the Future of Supply Chain

Digitization

From Global to Regional

Social and Environmental Responsibility

Talent, People and Careers in Supply Chain

What We’ll Talk About…

3 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Leadership & Business

Partnership

4 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Do your CEO and executive management team appreciate the alignment of business and

supply chain strategy?

Supply Chain and Business Results

Source: SCM World Future of Supply Chain Survey 2016 % of respondents | n=1,411

5 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Supply Chain to CEO

6 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Megatrends &

the Future

of Supply

Chain

7 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Digitization

8 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

’Disruptive and important’ technologies with respect to supply chain 2014-2016

Still Rising Importance

Source: SCM World Chief Supply Chain Officer survey 2014

SCM World Future of Supply Chain survey 2015 & 2016

% of respondents | 2014 n=1,060 | 2015 n=1,018 | 2016 n=1,415

9 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

You are Building the Matrix

Source: SCM World

‘learning’

‘doing’

10 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

You are Building the Matrix

Source: SCM World

‘learning’

‘doing’

Demand

11 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

You are Building the Matrix

Source: SCM World

‘learning’

‘doing’

DemandSupply

12 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

You are Building the Matrix

Source: SCM World

‘learning’

‘doing’

Sense

DemandSupply

13 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

You are Building the Matrix

Source: SCM World

‘learning’

‘doing’

Sense

Respond

DemandSupply

14 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Breakthroughs in Supply Chain – Sense & Respond

15 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

From Global to Regional

16 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Where jobs in the supply chain organisation will be added/reduced in the next three years

Adding Supply Chain Jobs, by Country

Source: SCM World Future of Supply Chain survey 2016 Individual votes, top three countries selected | n=1,179

17 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Of 238 managers planning to add supply chain jobs in Mexico over the next three years

Regional Reality

Source: SCM World Future of Supply Chain Survey 2016 n=1,179

18 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Even in Europe, Local-for-Local is Emerging

Source: SCM World Future of Supply Chain survey 2015 & 2016 Individual votes, top three countries selected | 2016 n=1,179 | 2015 n=730

19 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Prepare for Populism

20 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Social & Environmental

Responsibility

21 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

22 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

What role does your supply chain play in addressing each of these global challenges?

Supply Chain Accepts the Challenge

Source: SCM World Future of Supply Chain survey 2016 % of respondents | n=1,411

23 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Economics of SER Improving

Source: SCM World Chief Supply Chain Officer survey 2011, 2012, 2013 & 2014

SCM World Future of Supply Chain survey 2016

% of respondents

2011 n=528 | 2012 n=1,282 | 2013 n=748 | 2014 n=973 | 2016 n=1,346

24 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Company approach during the next 18 months

Initiative Rationale

Source: SCM World Future of Supply Chain survey 2016 % of respondents | n=1,301

25 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Make it Pay

26 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Talent, People & Careers

in Supply Chain

27 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Percentage of respondents who say the following issues are ‘extremely challenging’

and ‘somewhat challenging’

People are in High Demand

Source: SCM World Chief Supply Chain Officer survey 2012, 2013 & 2014

SCM World Future of Supply Chain survey 2016

% of respondents

2012 n=1,303 | 2013 n=742 | 2014 n=1,021 | 2016 n=1,407

28 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

What skills will comprise a supply chain executive’s skill profile in 2020?

Business Skills Dominate

Source: SCM World Future of Supply Chain survey 2016 % of respondents | 2016 n=1,410

29 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Five Jobs of the Future

Source: http://www.scmworld.com/future-work-four-supply-chain-careers-2025/

Demand Planner Becomes Commercial Troubleshooter

Production Planner Becomes Customization Master

Logistics Manager Becomes Customer Satisfaction Director

Sustainability Leader Becomes Resource Czar

Sourcing Leader Becomes Innovation Coordinator

30 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

• Disruption is a friend to supply chain

• Megatrends demand more strategic supply chain leadership

• People and technology are changing faster than process as of now

Closing Thoughts

31 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Open Q&A

32 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Get your personal copy of our most predictive

research report.

Email us at

hello@scmworld.com

and we’ll send it out to you next week.

Future of Supply Chain Study

33 CONFIDENTIAL AND PROPRIETARY I © 2017 Gartner, Inc. and/or its affiliates. All rights reserved.

Thank you