future of social recruiting - chicago, il

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Future of Social Recruiting Chicago, IL 3/23/12 #JobviteCHI

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At the Jobvite Future of Social Recruiting event in Chicago, Illinois, Jobvite executives and customers discussed how social recruiting is changing the way we source and hire candidates. In these presentations, by Dan Finnigan, Brian Mayhall, Mackenzie Maitland, David Lahey and Bill Glenn, you will learn everything you need to know about social and the future of recruiting.

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Page 1: Future of Social Recruiting - Chicago, IL

Future of Social Recruiting Chicago, IL 3/23/12

#JobviteCHI  

Page 2: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool  &   A2racting  Quality  Talent   through  Social  Media

Brian Mayhall!Vice President, Recruiting!

Providential Bancorp!

#JobviteCHI

Page 3: Future of Social Recruiting - Chicago, IL

Session  Agenda At the end of this presentation, you should have learned:!

• Keys to developing a social network that will produce the greatest number of qualified and interested candidates!

• Illustrative “live demo” examples of how to tap into your social networks that you have developed!

• How to leverage Jobvite tools while using LinkedIn, Facebook, and Twitter to build a powerful talent community!

#JobviteCHI #JobviteCHI

Page 4: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool • Prospect and candidate conversions from social media are based on the strength of your network!

• Strength of your network is based on the quality and quantity of your network connections!

For example:!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

Build Quality & Quantity of network connections through: !

1. Groups !

2.  People!

3.  Content!

#JobviteCHI #JobviteCHI

Page 6: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

Groups!

!

#JobviteCHI #JobviteCHI

Page 7: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

#JobviteCHI #JobviteCHI

Page 8: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

Groups

#JobviteCHI #JobviteCHI

Page 9: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool Scenario:!

Financial services recruiter looking to build their network on LinkedIn!

People!

!

#JobviteCHI #JobviteCHI

Page 10: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool LinkedIn Content!

1.  Updates!

2.  Job discussions/postings!

3. Group discussions!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool LinkedIn Content- Updates (through Jobvite)!

#JobviteCHI #JobviteCHI

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Building  a  Candidate  Pool LinkedIn Content- Job discussions/Postings!

1.  LinkedIn “Recruiter” options!

2.  Job discussions in groups- Free!!

3.  Jobvite posts to SimplyHired- Free!!

#JobviteCHI #JobviteCHI

Page 13: Future of Social Recruiting - Chicago, IL

Building  a  Candidate  Pool LinkedIn Content- Group Discussions!

1.  Relevant content!

2.  Relevant questions!

3. Original thought!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent • Company Career site and content!

• Job posting content!

• Recruiting experience reflects Employer Value Proposition!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent Company Career site and content (using Jobvite)!• Built by Jobvite!

• Use Jobvite Careers site Job link by Source!

• Consider using Job links or “Jobvites” to deliver relevant e-mail marketing !

!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent Job posting content (using Jobvite)!• Use Application Job links!

• Job posting versus job description!

• Screenings questions (Jobvite Forms section) reflect posting requirements!

!

#JobviteCHI #JobviteCHI

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A2racting  Quality  Talent Reflect your Employer Value Proposition !!

• Postings, discussions, screening questions, and candidate experience should mirror the “way” in which your company feels!

!

#JobviteCHI #JobviteCHI

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Facebook • Use Jobvite’s Publisher to automate posting process!

• Use Job Links when posting industry content!

• Consider linking your accounts!

!

#JobviteCHI #JobviteCHI

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Twi2er • Job posting through Jobvite!

• Discussion posting through LinkedIn!

• # tag more important here!

!

#JobviteCHI #JobviteCHI

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Compare/Contrast 1.  LinkedIn!

•  Generally best source for recruiting!

•  140 characters visible!

•  Jobvite matching feature!

•  100% profile completeness!

!#JobviteCHI #JobviteCHI

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Compare/Contrast 2.  Facebook!

•  Consider building your network from LinkedIn!

•  500 characters visible!

•  Consider launching a Facebook blog!

!

#JobviteCHI #JobviteCHI

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Compare/Contrast 3.  Twitter!

•  Consider using LinkedIn or TweetDeck for postings!

•  140 character limit!

•  Consider building your network from LinkedIn!

!

#JobviteCHI #JobviteCHI

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Summary •  LinkedIn provides the fewest restrictions when

attempting to start and/or grow your social media network!

•  From LinkedIn, you can cross-market to grow your Facebook and Twitter following!

•  Jobvites, Job Links, and Social Media content collectively will build the strongest talent communities possible!

!#JobviteCHI #JobviteCHI

Page 24: Future of Social Recruiting - Chicago, IL

Brian Mayhall VP, Recruiting

Providential Bancorp, LTD. [email protected]

Social Profiles:

www.linkedin.com/in/brianmayhall

www.twitter.com/bmayhall

www.facebook.com/VPbrianmayhall

www.facebook.com

#JobviteCHI #JobviteCHI

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Social Recruiting Playbook: 10 Winning Strategies for 2012 Mackenzie Maitland

Sales Manager

#JobviteCHI  #JobviteCHI

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ALL JOB SEEKERS

SUPER SOCIALS

19%9%

7%

32%26%

18%

Social Recruiting for 2012 Social recruiting is more than just a buzzword.

Job seekers who modified privacy settings in the last year with work in mind.

#JobviteCHI

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Social Recruiting Starbucks  has  dedicated  social  network  channels  for  recrui:ng.  

#JobviteCHI

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Applicant Tracking Software (ATS) Key  Priori:es    1.   Increases  collabora.on  efforts  

2.   Streamline  workflows  

3.   Provides  great  candidate  experiences  

4.  Reduces  administra:ve  :me  

5.  Repor:ng  on  recrui:ng  metrics  

#JobviteCHI

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Effective Hiring Collaboration Start  with  a  plan  to  get  everyone  involved,  and  make  sure  it  is  easy  for  everyone.    

1.  Employee  engagement  is  challenging;  2.  Iden:fy  points  of  conten:on  in  current  workflows;  3.  Make  it  easy  for  everyone.  

   

#JobviteCHI

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Streamline Workflow to Drive Collaboration Yelp  has  a  unique  workflow  process  to  keep  things  on  the  go.  

#JobviteCHI

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Career Sites that Sell Have  a  roadmap  for  conversa:ons  for  poten:al  candidates.    

1.  Decide  the  types  of  candidates  you  want  2.  Plan  on  how  to  aPract  them  to  apply  

3.  Make  it  easy  for  candidates  to  find  out  what  they  need  to  apply    

 

#JobviteCHI

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Career Sites that Sell - RMS    

#JobviteCHI

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Employee Referrals Start  with  a  plan  to  get  everyone  involved,  and  make  sure  it  is  easy  for  everyone.    

1.  Employee  engagement  is  challenging  2.  Iden:fy  points  of  conten:on  in  current  workflows  3.  Make  it  easy  for  everyone  

   

#JobviteCHI

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Employee Referrals Chiquita  connec:ons  can  post  on  Facebook,  TwiPer  and  LinkedIn  or  send  an  email.  

#JobviteCHI

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#JobviteCHI

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Facebook Recruiting Apps Recrui:ng  on  Facebook  should  be  a  sec:on  in  your  overall  social  recrui:ng  strategy.    

1.  Think  about  the  type  of  candidate  on  Facebook;  2.  Target  them  differently  than  other  networks  like  LinkedIn;  3.  Develop  a  plan  of  ac:on  and  benchmark  goals.  

#JobviteCHI

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Facebook Recruiting Apps Whole  Foods  Market  Naperville  has  integrated  the  Jobvite  Work  With  Us  Facebook  App.  

#JobviteCHI

Page 38: Future of Social Recruiting - Chicago, IL

Facebook Recruiting Apps Zynga  has  integrated  the  Jobvite  Employee  Facebook  App.  

#JobviteCHI

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Recruitment Marketing Begin  with  a  clear  understanding  of  your  talent  brand  and  what  candidates  you  want  to  aPract.    

1.  Not  everyone  who  is  qualified  for  a  posi:on  is  a  good  fit  2.  A\er  iden:fying  your  candidates,  build  email  campaigns  3.  Gear  your  career  site  towards  desired  applicants  

#JobviteCHI

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Recruitment Marketing TiVo  sends  separate  recrui:ng  emails  twice  a  month  to  all  employees  with  important  recrui:ng  informa:on.  

#JobviteCHI

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Recruiter CRM Should  be  an  accent  to  the  plans  designed  for  your  talent  acquisi:on  campaigns.  

1.  Determine  which  communica:on  channels  to  use;  2.  Help  organize  and  market  to  candidate  pool.  

#JobviteCHI

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Benchmarks and Recruiting Analytics Analy:cs  are  essen:al  to  frame  what  works  best  and  what  needs  to  be  fixed  in  your  strategy.  

#JobviteCHI

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Benchmarks and Recruiting Analytics It  is  cri:cal  to  decide  which  metrics  are  best  for  you  and  for  your  team  members.  Not  every  metric  maPers  for  everyone.  1.  How  are  the  most  qualified  candidates  finding  your  jobs;  

2.  What  is  your  career  site  conversion  rate?  

#JobviteCHI

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Benchmarks and Recruiting Analytics Benefits:  1.  See  which  tac:cs  work  and  where  to  allocate  spend  2.  Develop  goals  for  con:nual  improvement  3.  Get  results  from  different  campaigns  and  test  theories  

#JobviteCHI

Page 45: Future of Social Recruiting - Chicago, IL

Mackenzie Maitland Sales Manager [email protected]

@jobvite

www.facebook.com/jobvite

www.linkedin.com/in/jobvite

www.youtube.com/jobvite

#JobviteCHI

Page 46: Future of Social Recruiting - Chicago, IL

CASE STUDY: INCREASING EMPLOYEE REFERRALS

David Lahey VP, Customer Success

#JobviteCHI  

Page 47: Future of Social Recruiting - Chicago, IL

Value created for customers

Jobvite customer

actual referral hire rate

average referral hire rate

referral upside

sample per hire savings

2011 hires

total referral hire savings

Company 1 73% 22% 51% $4,000 128 $261,120

Company 2 31% 22% 9% $4,000 571 $205,560

Company 3 50% 22% 28% $4,000 302 $338,240

Company 4 27% 22% 5% $4,000 2315 $463,000

#JobviteCHI  

Page 48: Future of Social Recruiting - Chicago, IL

Activation Overview – 4 Easy Steps

1 Kickoff •  Target Go-Live Date •  Data Fields and Imports •  Career Site Survey •  Jobvite Messaging •  Employees and My Account

Configuration •  Account Settings •  Approval Workflow •  Candidate Workflow •  Evaluation Forms •  Offer Letters

Testing and Training •  HR and Recruiter Training •  Test Drive •  Video Library on Community

Go Live •  Activate Career Site •  Update Job Links •  Invite Employees

2

3 4

#JobviteCHI  

Page 49: Future of Social Recruiting - Chicago, IL

Make It Easy for Employees to Get Involved with Jobvite Publisher

#JobviteCHI  

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Jobvite Your Network – a Viral Way to Reach the Right Talent

#JobviteCHI  

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Engage Employees in Referrals

#JobviteCHI  

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Target Talent Directly by Matching Contacts to Jobs

#JobviteCHI  

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Engage Your Fans and Followers

#JobviteCHI  

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#JobviteCHI  

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Unique Links and Automatic Tracking Help You Measure Impact

#JobviteCHI  

Page 56: Future of Social Recruiting - Chicago, IL

Case Study

Challenges •  Growing company •  Advanced hiring technology needed •  Decentralized offices •  Intense competition for talent

Solution •  Jobvite Hire for ATS •  Web 2.0 SaaS solution •  Centralized recruiting data •  Full access to social media

Results •  Employee referrals have doubled •  Easier to achieve 10% growth •  Decreased use of agencies

#JobviteCHI  

Page 57: Future of Social Recruiting - Chicago, IL

David Lahey VP, Customer Success [email protected]

@jobvite

www.facebook.com/jobvite

www.linkedin.com/in/jobvite

www.youtube.com/jobvite

#JobviteCHI  

Page 58: Future of Social Recruiting - Chicago, IL

Top  3  Trends  in  Employment  Screening    

Bill Glenn, VP, Marketing & Alliances TalentWise

February 28, 2012

Page 59: Future of Social Recruiting - Chicago, IL

Company  Overview  

3/23/12 Property of TalentWise 59

 •  Founded  in  2006  

•  HQ  in  Bothell,  WA  

•  175  employees  and  growing    •  Leader  in  Hiring  Process  

Management  Solu:ons  (HPM)  

 •  Recognized  for  innova:ve  

solu:ons  and  award-­‐winning  service  

Page 60: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 60

TalentWise  +  Jobvite  Customers  

Page 61: Future of Social Recruiting - Chicago, IL

•  80  -­‐  90%  of  companies  use  social  networks  as  part  of  their  employment  screening  process*  

•  Growth  of  LinkedIn,  FB,  TwiPer,  Google+  

Trend  #  1  –  Social  Media  Screening  

3/23/12 Property of TalentWise 61

450M   490M  462M     845M  130M   49M  

*  Sources:  Jobvite  and  Reppler  

Page 62: Future of Social Recruiting - Chicago, IL

Online  content  which  is  deemed  irrelevant  or  unallowable    

•  According  to  Title  VII,  the  ADA,  GINA,  and  ADEA,  protected  classes  include:  

– age  – sex  – religion  – disability  

 

What’s  Not  Allowable?  

3/23/12 Property of TalentWise 62

– race/color  – na:onal  origin  – pregnancy    – gene:c  informa:on  

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Relevant  and  allowable  online  content      

What  IS  allowable?  

3/23/12 Property of TalentWise 63

Nega:ve    

•  Illegal  behavior,  including  illicit  drug  use  

•  Poten:ally  violent  ac:vity    •  Racist  or  discriminatory  tendencies  

•  Corporate  image  disparage-­‐ment    

•  Sexually  explicit  material  

Posi:ve    

•  Contribu:ons  to  leading  industry  blogs  and  sites  

•  Par:cipa:on  in  volunteer  or  philanthropic  groups  

•  Improvements  to  corporate  image  

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Embrace  social  media!    

 

Seek  advice  

 

Keep  detailed  records  

 

Go  the  extra  mile  to  ensure  your  candidates  are  treated  fairly  

 

Recommenda:ons  

3/23/12 Property of TalentWise 64

Page 65: Future of Social Recruiting - Chicago, IL

3/23/12 65 Property of TalentWise

Trend  #  2  –  Employment  Eligibility  Compliance  

E-Verify Form I-9s

Page 66: Future of Social Recruiting - Chicago, IL

3/23/12 66 Property of TalentWise

Immigra:on  and  Customs  Enforcement  Trends  In  2009,  ICE  announced  a  new  strategy  focusing  on  worksite  enforcement,  with  dramaHc  effects.  

Source:  DHS,  January  2011  -­‐  hPp://www.dhs.gov/ynews/tes:mony/tes:mony_1299767085496.shtm  

0

1000

2000

3000

4000

5000

6000

7000

Notices of I-9 Inspections Issued

Final Order Fines Issued

503 $675k

2196

$6,956k ICE Worksite Enforcement Trends ‘08 vs. ‘10

FY '08 FY '10

Page 67: Future of Social Recruiting - Chicago, IL

3/23/12 67 Property of TalentWise

E-­‐Verify  Expansion  

E-Verify Legislation - 2011  

             

       

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3/23/12 68 Property of TalentWise

Next  Genera:on  Employment  Eligibility  Tools  Must  Have…        

•  Fully  compliant  electronic  signatures  

•  Centralized  I-­‐9  visibility  and  management  

•  Email  access  for  employees  and  employers  

•  Seamless  integra:on  with  E-­‐Verify  

•  Enforce  compliance  through  simplifica:on  

Page 69: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 69

Trend  #  3  -­‐  Background  Screening  Integra:on  with  ATS    

22%  of  companies  that  perform  background  screening  indicate  that  their  screening  solu:on  is  fully  integrated  

with  their  ATS    

22%

Source:  Aberdeen  Group,  2010  

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3/23/12 Property of TalentWise 70

Source:  Aberdeen  Group,  2010  

Success!

Trend  #  3  -­‐  Background  Screening  Integra:on  with  ATS  –  It  Works!    

Page 71: Future of Social Recruiting - Chicago, IL

3/23/12 71 Property of TalentWise

Benefits  of  a  Fully  Integrated,  Turn-­‐Key  Solu:on  

Benefits: ü  Increase efficiency by eliminating duplicate data entry ü  Reduce risk by lowering the probability of manual data entry errors ü  Increase productivity by eliminating the need to work in multiple systems ü  Improve compliance by automating and tracking your hiring process from

end to end

PRE-POPULATED CANDIDATE INFO

AUTOMATIC REPORT STATUS

•  Single Sign-On •  Encrypted Transport •  Intuitive Interface

Page 72: Future of Social Recruiting - Chicago, IL

3/23/12 Property of TalentWise 72

Page 73: Future of Social Recruiting - Chicago, IL

 Thank  you!  

   Bill  Glenn                www.talentwise.com  [email protected]        [email protected]  TwiPer:  @williamwglenn                              1.877.893.1665  

3/23/12 Property of TalentWise 73

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Panel: Recruiting Technology & Social Media – A Perfect Match

#JobviteCHI

Dan Finnigan, CEO, Jobvite

Shelli Nelson, VP of Human Resources, Legacy Marketing Partners

Cheryl Bice, Director of Talent Acquisition, Millennium Pharmaceuticals

Ellen Allerton, Recruiting Manager, GrubHub

Moderator: David Lahey, VP of Customer Success, Jobvite