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Brainstorming on 2030 Net Business Innovation Dr. Sotiris Koussouris National Technical University of Athens (NTUA) Decision Support Systems Laboratory (DSSLab) Athens, March 20th-21st, 2014 Brainstorming Workshop “Towards 2030 InterNet Business Innovation” 1 Dr. Gianluigi Viscusi EPFL-CDM-CSI

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Page 1: Future enterprise towards 2030 internet business innovation_20-21march2014,athens_iii.1 koussouris, viscusi

Brainstorming on 2030 Net Business Innovation

Dr. Sotiris KoussourisNational Technical University of Athens (NTUA)Decision Support Systems Laboratory (DSSLab)

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Dr. Gianluigi ViscusiEPFL-CDM-CSI

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Purpose of Today’s Roadmap Brainstorming Exercise

• To generate reflections on the Enterprises of the Future

• Talk on the trends and megatrends that change the landscape and the future of enterprises and entrepreneurship

• Build visionary scenarios towards new forms of enterprises that allow stakeholders to fully develop their business vision and produce significant shared value in the Digital Economy• In a probable future• In a desirable future

• Brainstorm on the role, nature, etc. of “new forms of enterprises” in these scenarios 2

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“New Forms of Enterprises"

Definition

Enterprises of the Future, driven by constant business model transformation and innovation,

acting as multi-sided platforms built on -as well as emerging from- digital innovations at the global, as

well as local level, to produce shared value including that beyond monetisation.

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Addressing Entrepreneurs, SMEs and Large Enterprises

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4Time

Size

EntrepreneursSMEs

LargeEnterprises

From Entrepreneurs to Large Enterprises• They all belong on the same “line” of the enterprise life, having different sizes• They are just different “snapshots” of the same story

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Predictions has been always sought for preparation….

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From Trends to Scenarios – FutureEnterprise Roadmap Process

Identify Basic Trends

Extract Key Uncertainties

Define Scenarios FrameworkWith 5 Key Uncertainties

Map Visionary Scenarios

Elaborate on Storyboards

Analyze Opportunities &

Risks

Athens Workshop

Identify the role of New Forms of Enterrises

and FutureEnterprise Research Directions

Bring forward the Future Enterprise Characteristics

Merge to MegaTrends and

Draw Hypothesis

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Is such a scenario pretty probable in a couple

years from now??

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What about this one? Skynet and

Terminator future

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Why do roadmaps usually fail?

• Reducing possible Key Uncertainties take certain things for granted and make very strong (and in most cases doubtful) assumptions

• Most roadmaps are based on 2D or 3D spaces and investigate all extreme points

• The possibility to arrive to an extreme future is quite unlikely

• + A small consortium does not posses all the wisdom the crowd does and sees things from a project specific viewpoint

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The future is unpredictable. But with your help, we can anticipate

its most important aspects.

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Key Uncertainties Identified

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We want to know how will the future look like for….?

SMEs Entrepreneurs

Large Enterprises/Industry What else could be out there?

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EMERGING TRENDS AS DRIVERS OF THE ACCELERATION OF NEW FORMS OF ENTERPRISES

Gianluigi ViscusiEPFL-CDM-CSI - Odyssea - Station 5, CH-1015 Lausanne, Switzerland

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Sources

• Emergent perspectives from state of the art• Visions proposed by experts• Advices from crowdsourcing exercise

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Trends considered

• Political trends• Economic trends• Societal trends• Business trends• Entrepreneurship trends• Innovation trends• Technology trends

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Trends (1/3)

• Labour market regulation • Migration rules • Administrative burden reduction for entry as well as for growth • Taxes (income, business, and capital taxes) • Bankruptcy regulations • Change in EU roaming policies • Patent systems • Governance gap

• Talent competition• Innovation clusters • Deflation diffusion • Shift in global economic power

• Climate change • Ageing and Demographic shifts • Potential for Increased Conflict • Diversity and tolerance Concerns • Open Data • Anywhere-anytime consumers • Privacy and Identity Management Concerns

Political Trends

Economic TrendsSocieltal Trends

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Trends (1/3)

• Labour market regulation • Migration rules • Administrative burden reduction for entry as well as for growth • Taxes (income, business, and capital taxes) • Bankruptcy regulations • Change in EU roaming policies • Patent systems • Governance gap

• Talent competition• Innovation clusters • Deflation diffusion • Shift in global economic power

• Climate change • Ageing and Demographic shifts • Potential for Increased Conflict • Diversity and tolerance Concerns • Open Data • Anywhere-anytime consumers • Privacy and Identity Management Concerns

Political Trends

Economic TrendsSocieltal Trends

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• Political• Change in Labour Market and

Migration rules • Public value • Smart regulatory policy and

governance • Economic• Innovation competition• Shift in Economic power and

Resource scarcity• Societal• Global Warming & Climate

Change awareness• Identity and citizenship

emergence• Millennials rise

• Business• Social Business Ecosystems

• Entrepreneurship• Digital Entrepreneurship • Diversity in entrepreneurship • Entrepreneuralism

• Innovation• Innovation Flows • Information growth

Mega Trends

• Technology• Personalised Prosumption• Intelligent Machine

Collaboration• Supercomputing as a service• Data from Everywhere• Human Augmentation

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Trends (2/3)

• Shared value • Responsible Enterprise • Strategic Disclosure • Social Commerce • Evolving global value chains • Gamification in Enterprises

• Digital Startups rise • Multi-sided platforms • External Information Exposure • Digital Business oriented Venture

Capitals• Diversity in self-employment • Migrant Entrepreneurship • Positive attitudes toward business

failures • Entrepreneurialism in the

education curriculum • Self employment

• Research Mobility & Knowledge Networks (Braindrain)

• Intellectual Property (IP) Flows • Innovation hubs • Technology Transfer and Market

Validation = Technology Commercialization

• Openness in science and innovation • Scale paradox

Business Trends Entrepreneurship Trends

Innovation Trends

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Trends (2/3)

• Shared value • Responsible Enterprise • Strategic Disclosure • Social Commerce • Evolving global value chains • Gamification in Enterprises

• Digital Startups rise • Multi-sided platforms • External Information Exposure • Digital Business oriented Venture

Capitals• Diversity in self-employment • Migrant Entrepreneurship • Positive attitudes toward business

failures • Entrepreneurialism in the

education curriculum • Self employment

• Research Mobility & Knowledge Networks (Braindrain)

• Intellectual Property (IP) Flows • Innovation hubs • Technology Transfer and Market

Validation = Technology Commercialization

• Openness in science and innovation • Scale paradox

Business Trends Entrepreneurship Trends

Innovation Trends

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• Political• Change in Labour Market and

Migration rules • Public value • Smart regulatory policy and

governance • Economic• Innovation competition• Shift in Economic power and

Resource scarcity• Societal• Global Warming & Climate

Change awareness• Identity and citizenship

emergence• Millennials rise

• Business• Social Business Ecosystems

• Entrepreneurship• Digital Entrepreneurship • Diversity in entrepreneurship • Entrepreneuralism

• Innovation• Innovation Flows • Information growth

Mega Trends

• Technology• Personalised Prosumption• Intelligent Machine

Collaboration• Supercomputing as a service• Data from Everywhere• Human Augmentation

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• Big Data/Extreme Data • Smart Dust • Mesh Networks • Prescriptive Analytics• Wearable/ultra-portable

computing • Natural Language Search/

Natural-Language Question Answering

• Responsive and adaptive web design

• Bioacoustic Sensing/Skinput • Quantified Self • Brain-Computer interface • Volumetric & Holographic 3D

Displays

• Electrovibration• Smart Machines/Ubiquitous

computing • Mobile money • APIs/ Web of Things • Autonomous Vehicles • Virtual Currency • Enterprise 3D Printing • Gamification • Crowdsourcing • Contextual Computing • Hybrid/Federated/Mobile

Cloud • LTE (Long Term Evolution 4G) • Quantum Computing 5G

Trends (3/3)

Technological Trends

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• Big Data/Extreme Data • Smart Dust • Mesh Networks • Prescriptive Analytics• Wearable/ultra-portable

computing • Natural Language Search/

Natural-Language Question Answering

• Responsive and adaptive web design

• Bioacoustic Sensing/Skinput • Quantified Self • Brain-Computer interface • Volumetric & Holographic 3D

Displays

• Electrovibration• Smart Machines/Ubiquitous

computing • Mobile money • APIs/ Web of Things • Autonomous Vehicles • Virtual Currency • Enterprise 3D Printing • Gamification • Crowdsourcing • Contextual Computing • Hybrid/Federated/Mobile

Cloud • LTE (Long Term Evolution 4G) • Quantum Computing 5G

Trends (3/3)

Technological Trends

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• Political• Change in Labour Market and

Migration rules • Public value • Smart regulatory policy and

governance • Economic• Innovation competition• Shift in Economic power and

Resource scarcity• Societal• Global Warming & Climate

Change awareness• Identity and citizenship

emergence• Millennials rise

• Business• Social Business Ecosystems

• Entrepreneurship• Digital Entrepreneurship • Diversity in entrepreneurship • Entrepreneuralism

• Innovation• Innovation Flows • Information growth

Mega Trends

• Technology• Personalised Prosumption• Intelligent Machine

Collaboration• Supercomputing as a service• Data from Everywhere• Human Augmentation

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Political MegaTrends

Societal MegaTrends

Economic Mega Trends Business

Mega Trends

Innovation Mega Trends

TechnologicalMegaTrends

EntrepreneurshipMegaTrends

Mega Trends Relationship

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VISIONARY SCENARIOS TOWARDS NEW FORMS OF ENTERPRISES

Dr. Sotiris KoussourisNational Technical University of Athens (NTUA)Decision Support Systems Laboratory (DSSLab)

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Probable Future Results

Prosperity

Stability

Scarcity

Global Legislation

Fragmented Legislation

Self-regulation

CSR

Shared Value

Shareholders' Value

Machine Intelligence

Knowledge Based

Crowd Wisdom

Global

Glocal

LocalLe

gal F

ram

ewor

kO

pera

tions

& D

ecisi

on M

akin

g

10.8%

45.9%

43.2%

13.5%

70.3%

16.2%

12.2%

50.0%

37.8%

27.0%

66.2%

6.8%

37.8%

59.5%

2.7%

33% 50%

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Scenarios Selected

Wealth & Well-Being

Legal Framework

Value Created & Captures

Operations & Decision Making

Markets

Scenario 1 stability fragmented shared valueKnowledge-

basedglobal

Scenario 2 scarcity fragmentedshareholders’

valueKnowledge-

basedglocal

Scenario 3 stability fragmentedshareholders’

valueKnowledge-

basedglocal 28

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In total, 8 scenariosPattern Analysis showed the following 3 which prevail

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Probable Future #1

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Probable Future #1 - Characteristics

I - Wealth: Economic & Social• Stability. Economic, socio-political and environmental sustainability, mix of social

classes, average income normally distributed, some epidemics, micro-conflicts.II - Legal frameworks• Fragmented Legislation. A few harmonised and proportionate high-level directives

but decentralised implementation, effectively competitive markets, authorities act to resolve conflicts, moderate and consultative bureaucracy.

III - Value creation and capture• Corporate Social Responsibility. Focusing on value creation over value capture,

balanced improvements for all stakeholders, extensive unremunerated interventions ‘paid for’ by indirect positive effects for the organization.

• Shared Value. Focusing on increasing value captured by specific stakeholders related to the organization, in order to further their interests collaboratively (even collusively) and (as part of this) to increase the long-term value of ownership stakes.

IV - Operations & Decision Making• Knowledge based. Machine-intensive operational and supporting processes,

controlled and managed by human intelligence.V - Markets• Global. Markets are homogenized and highly connected, mass production, products

are easily distributed, organizations compete globally, companies can easily move their operations..

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Probable Future #2

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Probable Future #2 - Characteristics

I - Wealth: Economic & Social• Scarcity. Shortage of resources, high levels of inequality in income, education and health,

polarised social classes, frequent signs of upheaval (riots, medium to high-intensity conflicts).

II - Legal frameworks• Fragmented Legislation. A few harmonised and proportionate high-level directives but

decentralised implementation, effectively competitive markets, authorities act to resolve conflicts, moderate and consultative bureaucracy.

III - Value creation and capture• Shareholders Value. Focusing only on increasing the value (stock price) of the shareholders. IV - Operations & Decision Making• Knowledge based. Machine-intensive operational and supporting processes, controlled and

managed by human intelligence. V - Markets• Glocal. Markets run both locally and globally, markets have a high degree of

homogenization.

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Probable Future #3

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Probable Future #3 - Characteristics

I - Wealth: Economic & Social• Stability. Economic, socio-political and environmental sustainability, mix of social classes,

average income normally distributed, some epidemics, micro-conflicts.

II - Legal frameworks:• Fragmented Legislation. A few harmonised and proportionate high-level directives but

decentralised implementation, effectively competitive markets, authorities act to resolve conflicts, moderate and consultative bureaucracy.

III - Value creation and capture:• Shareholders Value. Focusing only on increasing the value (stock price) of the

shareholders.

IV - Operations & Decision Making:• Knowledge based. Machine-intensive operational and supporting processes, controlled

and managed by human intelligence. V - Markets:• Glocal. Markets run both locally and globally, markets have a high degree of

homogenization.

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Desirable Future Results

Prosperity

Stability

Scarcity

Global Legislation

Fragmented Legislation

Self-regulation

CSR

Shared Value

Shareholders' Value

Machine Intelligence

Knowledge Based

Crowd Wisdom

Global

Glocal

Local

Lega

l Fra

mew

ork

Ope

ratio

ns &

Dec

ision

Mak

ing

86.3%

12.3%

1.4%

50.7%

32.9%

16.4%

54.8%

39.7%

5.5%

11.0%

78.1%

11.0%

41.1%

54.8%

4.1%

50%

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Desirable Future #1

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Desirable Future #1 - Characteristics

I - Wealth: Economic & Social• Prosperity. Fast growth, Natural & human resources in abundance, high average per capita income, fair

distribution of wealth, high life expectancy, highly educated societies, long peace. in income, education and health, polarised social classes, frequent signs of upheaval (riots, medium to high-intensity conflicts).

II - Legal frameworks• Global Legislation. International law, strongly defined and state-enforced property & access rights, high market

entry or/and exit barriers, burdensome and extensive bureaucracy. III - Value creation and capture:• Corporate Social Responsibility. Focusing on value creation over value capture, balanced improvements for all

stakeholders, extensive unremunerated interventions ‘paid for’ by indirect positive effects for the organization. IV - Operations & Decision Making:• Knowledge based. Machine-intensive operational and supporting processes, controlled and managed by human

intelligence.

V - Markets:• Glocal. Markets run both locally and globally, markets have a high degree of homogenization.

1. How to go to Prosperity from Stability and Scarcity?2. How to go to Global Legislation from Fragmented Legislation?3. How to go to CSR from Share or Shareholder’s value?

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Ok, now we split up! (1/2)

• 3 Groups

• Discussion Point #1: Group brainstorming for the Probable Scenario• Q1.1 Comment on Megatrends and point out which ones may contribute

more towards this scenario - Identify other megatrends which are probable

• Q1.2. Describe enterprises in such a scenario (role, operation, what type enterprises exists • Entrepreneurs• SMEs• Large Industries• Other (new?) types?

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Page 39: Future enterprise towards 2030 internet business innovation_20-21march2014,athens_iii.1 koussouris, viscusi

Ok, now we split up! (2/2)

• 3 Groups

• Discussion Point #2: Group brainstorming for the Desirable Scenario• Q2.1 Comment on Megatrends and point out which ones may contribute

more towards this scenario

• Q2.2 Identify gaps that could push the world towards this scenario and note which strategic decisions and shifts and innovation boosts in business/technology/society/etc. domains are needed and by whom • EC• Policy Makers and Governments• Enterprise Communities• Universities/Academia• ….

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Page 40: Future enterprise towards 2030 internet business innovation_20-21march2014,athens_iii.1 koussouris, viscusi

Thanks for your attention!

Dr. Sotiris Koussouris (NTUA)

skous

Join Us!

[email protected]

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Dr. Gianluigi Viscusi (EFPL)

[email protected]