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Fusion and MLXchange Release Notes – Version 5.12 For Upgrade for Ottawa Real Estate Board Account on August 12, 2014 11 July 2014

Fusion and MLXchange Release Notes for Versions 5.124

1 Feature may not be available for all users.

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Table of Contents Fusion System Requirements ........................................................................................................................................................... 2 MLXchange System Requirements ................................................................................................................................................... 3 New and Changed Features for Fusion 5.12 ..................................................................................................................................... 4 Issues Resolved ................................................................................................................................................................................. 9

Resolved in v5.12.00................................................................................................................. Error! Bookmark not defined. Resolved in v5.12.01................................................................................................................. Error! Bookmark not defined. Resolved in v5.12.02............................................................................................................................................................. 10 Resolved in v5.12.03................................................................................................................. Error! Bookmark not defined.

Known Open Issues ......................................................................................................................................................................... 10 Known Open Issues as of 27 June , 2014 .............................................................................................................................. 10

Fusion System Requirements Windows 8 and Internet Explorer 10 and 11 Compatibility IE10 and 11 on Windows 8 will only be supported using Desktop mode (not “Metro” mode) with Compatibility View enabled. Devices which run the Windows RT, such as the Windows Surface RT tablet, do not offer a compatible version of IE10 and 11 Desktop mode.

Supported Operating Systems and Browsers Operating Systems Web Browsers Memory Windows 7 Internet Explorer 8 and 9 and Internet Explorer 10 Desktop

Mozilla Firefox 17.0.4 and above, Google Chrome 26.0+ Internet Explorer 11 Desktop – *Users should run Fusion in Compatibility Mode, and add to Trusted Sites. NOTE: Metro version of browser is not supported

2 GB RAM

Windows 8 / 8.1 Internet Explorer 10 Desktop Mozilla Firefox 17.0.4 and above, Google Chrome 26.0+ Internet Explorer 11 Desktop – *Users should run Fusion in Compatibility Mode, and add to Trusted Sites. NOTE: Metro version of browser is not supported

2 GB RAM

Windows Vista Not supported Windows RT Not supported Mac OS X v10.6 Safari 5.1.3 or higher, Mozilla Firefox 17.0.4 and above, Google Chrome 26.0+ 1 GB RAM Mac OS X v10.7 Safari 5.1.3 or higher with Flash Player 13.0.0+

Mozilla Firefox 17.0.4 and above, Google Chrome 26.0+ 2 GB RAM

Mac OS X v10.8 Safari 6.0 2 GB RAM Mac OS X v10.9 Safari 7.0. NOTE: Users must first Trust the Fusion website to use Shockwave Flash

plug‐in. Users must download and install the Adobe PDF Reader instead of using the built‐in PDF viewer that comes with the Maverick OS.

2 GB RAM

* Subject to change based upon Microsoft’s Support Lifecycle policies for Internet Explorer and Windows Operating System. NOTE: Windows XP is no longer Mainstream support

Other Fusion System Requirements

• Adobe Flash Player 13.0.0+ • Free download of Flash Player available at www.adobe.com. Before downloading a new version of Adobe Flash

Player, CoreLogic recommends users verify that Fusion’s online help identifies that version as being supported. • Flash Player’s setting for “Local Storage” to 100k (the default setting) or higher

• Broadband internet connection (high‐speed cable, wireless or DSL) • Screen Resolution: 1024w x 768h or higher recommended. 1024w x 600h (common Netbook size) are suitable

running Full Screen mode. • Minimum RETS version required on RETS web farm servers: v4.1.08

NOTE



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MLXchange System Requirements Supported Operating Systems and Browsers Operating Systems Web Browsers Memory Windows 7 Internet Explorer 8.0 or 9.0

Internet Explorer 10 Desktop Internet Explorer 11 Desktop – *Users should run Fusion in Compatibility Mode, and add to Trusted Sites. NOTE: Metro version of browser is not supported

2 GB RAM

Windows 8 / 8.1

Internet Explorer 10 Internet Explorer 11 Desktop – *Users should run MLXchange in Compatibility Mode, and add to Trusted Sites. NOTE: Metro version of browser is not supported

2 GB RAM

Windows Vista Not supported * Subject to change based upon Microsoft’s Support Lifecycle policies for Internet Explorer and Windows Operating System NOTE: Windows XP is no longer Mainstream support SPECIAL NOTICE: Some third party browser ad‐ons contain malware that inserts JavaScript (JS) Code into your browsers web pages. This malware is often installed along with browser ad‐ons such as Browser Toolbars and Accelerators that are generally considered ‘safe’, but are designed to track your browsing habits and insert ads. Unfortunately, the JS code the malware inserts causes reset errors in MLXchange. CoreLogic recommends you disable or uninstall any recently installed Internet Explorer browser ad‐ons that may be attempting to insert ads into your browser. Other MLXchange System Requirements

• MLXchange users may optionally install an ActiveX control which will automatically adjust browser margins when printing. The ActiveX control is required for printing some Statistical Reports. User must have Administrative permission on the PC to install ActiveX controls. For notes on ActiveX installation reference B‐59452 below.

• Broadband internet connection (high‐speed cable, wireless or DSL) • Screen Resolution: 1024w x 768h or higher recommended. • Microsoft MSXML 6 is required to install the ActiveX Print Control. Most PC’s have this pre‐installed with Windows. If

necessary download MSXML6.msi from http://www.microsoft.com/download/en/details.aspx?id=3988 Notes

• CoreLogic does not support any Beta or pre‐general release operating systems or browsers • If “Mainstream Support” for a given browser or operating system is retired, you must upgrade to the minimum

supported version • Third Party and Add‐on products that are accessed from Fusion, Puffin Browser or MLXchange may have different

system requirements and may not be supported on the browser and/or operating systems listed above. • NOTE: Fusion Experience application for the iPad and Android is no longer offered/supported by CoreLogic as of June

30, 2014. User wishing to use Fusion on an iPad or Android device can download the Puffin Browser. CoreLogic does not provide support for the Puffin Browser.



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New and Changed Features for Fusion 5.12 Home Page

• The Recent Website Activity gadget now displays a message “No new activity the last n days” when there is no new activity, rather than just remaining blank.

Property History Search • Property History (PAR) Search has been added to the Search menu which allows users to

search for all listing activity for a particular property • Detailed search results can be filtered by ML#



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Hotsheet Driving Directions

• Driving Directions added to Hotsheet results screen allows directions to multiple selected listings from the Hotsheet results screen

Search Detail Screen & Pop‐up Report View

• Page headers and footers now display on report views within Fusion, both in the pop‐up Listing View as well as on the Details screen. Note: All listing reports continue to display just one property at a time in both these locations



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CMA • Ability to Copy CMA to another contact and rename the CMA has been added to the

CMA Manager screen

Printing

• All report views now print by first being generated as a PDF, just as printing of grids has worked for some time. This change resolves a number of print‐related issues which were browser and/or configuration specific

• Print Preview for all report views now displays the preview as a PDF • When printing listings of multiple property types, the “Full Detail View” option is

selected by default rather than the user’s default Cross Property view. This option allows the default full view for each property type to be printed rather than just the same Cross Property view for all.

• Listing reports printed from Fusion will now contain the Price Increase/Decrease indicator arrow beside the List Price field.



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Email • When emailing listings, report views designated as “Favourites” are now listed at the

top of the list and highlighted in yellow.

• When emailing listings of multiple property types, the “Default Email View” option is selected by default rather than the user’s default Cross Property email view. This option allows the default email view for each property type to be included in the email rather than just the same Cross Property view for all.



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Unsubscribe • When a non‐member unsubscribes from an auto‐email they are now provided with two

options: to unsubscribe from a single search, just as they could before; or to unsubscribe from all searches for that agent.

o The notification which is emailed to the agent when one of their contacts unsubscribes will reflect whether the contact unsubscribed from just one search or from all.



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Issues Resolved

ID Product Feature Description D‐29493

MLXchange/Fusion

AWP The “My Listings” page displays incorrect links for pages 2, 3 & 4

D‐23868

Fusion Driving Directions

Push pins location is getting changed when pan on map in driving directions for the first time.

D‐32989 Fusion Email Cross‐property search doesn't reflect the reports of the respective property type when selecting the Single Record radio button from Email dialog

D‐31967 61347

Fusion Email Non‐Breaking Space character (Â) is appearing in emails.

D‐32900

Fusion Email Email Signature editor in Fusion Website Manager has too many ways to make signatures incompatible with Fusion email forms – need to remove the Signature Editor from this screen

D‐31422 Fusion Hotsheets In Hotsheets Results, printing a report and then changing the section in the Results grid is causing the status field to become blank – occurs only when the Status field in the grid is using the “long description”

D‐32986 Fusion Hotsheets Fusion ‐ printing a custom, personal hotsheet grid for all sections leaves blank any sections which have not yet been viewed

D‐33041 Fusion Hotsheets Default Hotsheets display grid loaded for the first time shows the wrong grid selected as default (but does have correct fields)

D‐26011 Fusion Printing Fusion ‐ Unable to Print Property Reports with Pepper Flash in Chrome on a Mac

D‐30866 B‐124268 61199

Fusion Printing Maps printed on reports in Fusion are poor quality ‐ need to improve clarity

D‐11484 58771

Fusion Printing When printing the result grid in the client manager, the email address is truncated

D‐22127 59940

MLXchange Results Scrolling issue with IE10 when user has around 100 or more results, scrollbar jumps back to the top after scrolling down. The scroll bar jumps when the application fetches the next batch of records to display. Issue does not occur when using IE8 or IE9 or Fusion. Planned for 5.12

D‐18250 58907

Fusion Saved Search

Auto notifications created in MLXchange will have reverse prospecting enabled in Fusion despite the users Notification Settings Defaults.

D‐28097 Fusion Search Favorite selected report functions differently in Fusion. Drop‐down list of reports starts are the top in IP, while Fusion starts where the report view appears in the list user has to scroll up to the top to see the list of favorite reports.

D‐18962 59130

Fusion Search Criteria

Search fields do not always display properly when adding new fields, the first field adds without a problem users can immediately enter search criteria. When adding a 2nd field it is not always visible (user has to scroll down in order to enter criteria). Issue occurs with screen resolutions 1920 x 1080 or 1280 x 1024.

D‐33588 Fusion Home Page Fast Find Gadget “Failed to perform search” message is displayed on clicking Search button if a value is entered in the ML# tab, then user switches to Location tab to perform search

D‐33096 61456

Fusion Mapping Selecting the “Education” Point of Interest (POI) option in map layers is not functioning due to BING system modifications. All other items in the list function properly.

D‐33986 Fusion MLXchange

Printing Phone numbers when Print. When a listing record has a 7‐digit phone number and the report has a Format Mask as ###‐#### or ###‐###‐#### or #‐###‐###‐#### it displays correctly in Fusion but truncate when printed. It prints correctly in MLX/T5 when using the ActiveX print control, but not when printing via HTML or as PDF.

D‐33437 Fusion Saved Search

Auto‐notifications search options dialog sometimes only appeared only after moving cursor out of Contact pull‐down.



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Resolved in v5.12.02 Released 13 June 2014

ID Product Feature Description D‐34089 61301

Fusion MLXchange

Agent Web Page

Status and address missing from agent web page Gateway Grid since upgrade. A workaround was identified, turn on either the off market or sold banners in the AWP.

D‐34527 61619

MLXchange Contact Manager

The ‘Last Client Access’ indicating the last time the user visited the web page is blank in MLXchange as of v5.11.

D‐33661 61520

Fusion Hotsheet When clicking on some of the Hotsheet sections from the Hotsheet Gadget on Home Page, the address field is getting truncated.

B‐127390 B‐126502

Fusion MLXchange

Mapping Disabled the Print button while Map display is in Bird’s Eye View. This change is required to satisfy the Microsoft BING Maps License Agreement.

B‐127602 Fusion Search Details

Replaced the ‘Print’ icon in Listing View popup display to match the other Print icons and make more visible.

Known Open Issues Known Open Issues as of 11 July , 2014

ID Product Feature Description B‐81352 58519

Fusion CMA CMA Step # 3 Comparable ‐ Use locator to find subject property and radius circle search must begin outside of locator icon‐all browsers

D‐18316 58968

Fusion CMA Comparable Property Map Location report may not completely show all location pins as some may be on the very edge of the map

D‐18379 58976

Fusion CMA An error received when using an existing save search to start a Fusion CMA

D‐22703 60021

Fusion CMA Intermittently unable to get the printer dialogue box when printing a quick CMA.

D‐10529 55264

Fusion MLXchange

Contact Web Pages

Intermittently property reports on the Contact Website are only partially displayed.

D‐17151 58557

Fusion MLXchange

Contact Website

When the Contact web site style has the agent image in the lower left, the listing's Details view in the AWP displays the listing contacts outside of the border. If the AWP Style that has the agent photo in the upper banner, the AWP Details view displays the listing content correctly.

B‐66661 57197

Fusion Contacts Contact manager ‐ Request to increase the column width to allow proper printing of the grid showing the email addresses of the prospects

B‐67125 57138

Fusion Contacts Contact information (notes) desired on results from prospect search

D‐14730 57428

MLXchange Contacts Timestamp on Notes for listings associated to clients is showing as EST, instead of local time

D‐23318 60083

MLXchange Contacts Client's names blank from Client Manger's Detail Drop Down box. Noticed for any of the 'blank' client's names, the client gateway is also blank. In order to see the information, switch the radio button to disable the gateway then back to enable. User is unable to save any changes to the gateway info.

D‐32912 61419

Fusion MLXchange

Email When a new user is entered they have a default set for Listing Email of "Property for you"; however when the user actually goes and attempts to email listings out the email template that comes up <NONE>. This can only be corrected by going in to the new user's email template preferences and then changing it away from "Property for you" then changing it back to "Property for you" once this is done, the email template comes up correctly. Planned for 5.13

D‐13390 No Action

Fusion MLXchange

Email Emailed reports containing “sensitive” data fields are hidden when viewed by non‐authenticated users is expected behavior. If the emailed report is emailed from MLXchange/ Tempo and viewed by an agent while logged into Fusion, the sensitive data fields will remain hidden because the report URL domain does not match the Fusion URL domain. In order for the sensitive data fields to be visible the user would have to be logged into MLXchange.



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D‐13865 No Action

Fusion Email Google Chrome has a new feature that allows users to redirect mailto: hyperlinks to Gmail. When a user clicks an email hyperlink in listing details, Gmail opens in the same browser window as Fusion. The problem occurs when clicking the Back button and the user is on the Fusion Home page instead of the listing detail page. This Gmail feature can be disabled – follow instructions at this link: http://support.google.com/chrome/bin/answer.py?hl=en&answer=1382847

D‐23361 60019

Fusion Email Clients are receiving an error message when they click on the CMA links within the emails, issue appears to be due to the large size of the PDF's.

D‐25246 60492 No Action

Fusion MLXchange

Email Contact will receiving 3 emails for each automated prospecting email if the agents Pager Email Address is invalid format. Workaround is to correct or remove Pager Email.

n/a MLXchange Email When editing Email Templates a popup message may appear when trying to Copy/Paste: " Do you want to allow this webpage to access your clipboard”. This prompt can be disabled by configuring settings in IE using these steps; 1. Go to Tools‐‐>Internet Options, then click the Security tab 2. Click on the Custom Level button and scroll down to Scripting section 3. Select the option is "Allow programmatic clipboard access." 4. Save settings, then restart browser.

D‐29908 Fusion Email Report Data Error emails include a line of irrelevant text when using the "Send me a copy of this email" option. The text that appears at the top of the email; “NOTE: You will receive only a single copy of this email even if you sent the listings to multiple clients, each of whom will receive a distinctly separate email”. The recipient in the "To;" line doesn't see this text.

D‐25688 60557 No Action

Fusion Images In the photo gallery view the photo description's location is much farther down the display than expected depending on Browser window size

B‐125541 Fusion Images Photo Gallery ‐ Research options to improve listing image sharpness D‐16685 MLXchange Login Users that have installed various browser ad‐ons that attempt to insert JavaScript (JS) may

experience a System Reset Error when they login to MLXchange and Tempo5. The ad‐ons are considered malware and should be disabled or uninstalled to resolve this issue. As a solution, CoreLogic created a blacklist of known malware ad‐ons and the application will warn user of the issue and possible resolution at login.

D‐16780 58336

Fusion Login Login Page not defaulting to Password in Chrome or Safari

B‐44361 Fusion Mapping Street names are not visible in Birds‐Eye view B‐66143 57073

Fusion Mapping "Click Here to Complete" label gets in the way when drawing a very small Polygon on the Fusion map search screen

D‐10392 57247

Fusion Message of the Day

The Print function in Message of the Day will not print images added to text using iFrames.

D‐16882 58390

Fusion Message of the Day

Message of the Day text in some cases exceed the width of the message window causing the text and scroll bar to appear outside the MOTD window. This is caused by the Zoom level in the browser being greater than 100%

D‐21718 59865

MLXchange Message of the Day

MOTD missing content when Lync add‐on with phone symbol feature is enabled and the message content contains a phone number format ( ex., 555‐999‐2222), message content after the symbol is not seen



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D‐10969 D‐13841 No Action

Fusion Printing Leaving the Firefox print dialog open for 45 seconds without clicking the Print button ‐ the Flash player will crash and you will need to restart Fusion. Related issue, Flash Player crashes when clicking "Properties" button multiple times in Firefox’s Print dialog or also clicking outside the Printer Properties dialog box. Explanation ‐ Firefox has a process called Plugin‐container.exe which loads plugins like Flash, Silverlight, and QuickTime. Solution to resolve issue on user’s computer:

1. Open Firefox 2. In the address bar, enter: about:config 3. If prompted, click the button: I'll be careful, I promise! 4. In the Search field at the top of the page, type: dom.ipc.plugins.enabled 5. Double‐click on this item – this will change its setting from true to false. 6. Close Firefox and restart it.

You should now be able to print in Fusion without encountering the prior issue. D‐12695 No Action

Fusion Printing Printing to a network printer may not print when using Chrome. Google acknowledges this is a known issue and is not limited to CoreLogic products. No known resolution other than using a different browser.

D‐18251 58882

Fusion Printing Printing grids from Contacts, the first column of the grid does not print its data. If you go back into the grid editor and Change Field Format and then add a prefix to any field in the grid, that grid will print correctly from that point forward even if the prefix is subsequently removed.

D‐19995 No Action

Fusion Printing Using Fusion on Firefox 19 on Windows 7 – printing multiple copies is not working. Only 1 page will print regardless of how many pages are entered/set within the print dialog. Known bug with FireFox.

D‐22703

Fusion Printing Unable to print Quick CMA in Fusion when using the Firefox web browser due to issue with Firefox’s PDF handling. Solution to resolve issue on user’s computer: Change the default PDF handling behavior in Firefox

1. Open up the Firefox Tools > Options dialog (Orange Firefox tab>Options>Options 2. Open the Applications tab 3. Wherever the Content Type contains Adobe Acrobat, click on the corresponding

Action. It will become a pull‐down. Select ‘Adobe Reader’ from the list. 4. Click OK at the bottom of the Options dialog

Restart Firefox D‐27425 Fusion Printing In Windows 8/8.1 with IE 10/11 and user does not have Adobe Reader installed, if you try to

Print via PDF you get the following prompt: “Do you want to open or save <report name> from <site>”. If you click Open, or if you Save the file and then try to open it, you cannot do so. No application is associated to this file and even if you try to open it with the built‐in “Reader” it will fail. Solution is to install the Adobe PDF Reader

B‐88335 60467 No Action

Fusion Report Editor

Ability to Preview a report in Report Editor when accessed from Fusion

B‐110256 60519

Fusion Reports Clicking on a Sell Price field in a report view does not launch Mortgage Calculator

B‐47228 Fusion Reports Page numbers do not display in printed reports in Fusion

D‐07259 No Action

Fusion Reports Clicking on an email link in a report can cause the current browser tab that Fusion change to a blank page. To resolve this issue you must check Enable Protected Mode for the Internet Zone in the browser’s Internet Options. If the Fusion site is listed in Trusted Sites, then Enable Protected Mode also needs to be checked for Trusted Sites.

D‐14306 57183

Fusion Reports Report Details display window cuts off right edge of report at 1024x768 resolution

D‐16741 58322

Fusion Reports Reports in Fusion are following the display format set in the Results grid for Date fields instead of the display format defined in the report if the Date field is contained in the results grid.



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D‐16957 Fusion Reports Discrepancy in order of History Report between Fusion and IP. The discrepancy is that when sorting the records by Change Date, the report in IP is sorting by the actual change date timestamp (including the time), while the report in Fusion is sorting only by the date value.

D‐17713 58728

Fusion MLXchange

Reports When CMA summary report exceeds the record count for the report the second page and calculations did not print. But, if the record count was <= the records per page the reports printed correctly.

D‐22756 60056

Fusion Reports Short Float data type, length 6, if search Xprop, the same COM Realtor Full report view displays the rounded off value like '1.0000' whereas, same listing, search by COM prop type, same report view, it display '0.6700' not rounded off value.

D‐34046 61565

Fusion Results Fusions Search Results screen screen style can become distorted after clicking on My Folders and then going to Home Page. Planned for 5.13

D‐12945 56589

Fusion Saved Searches

Unable to create Personal Saved Searches ‐ always become Template

B‐43919 56867

Fusion Search Criteria

Multi‐Search criteria option not supported

D‐17766 58751

MLXchange Search Manager

Logically deleted searches are appearing in Saved Search Manager when Select All Searches option is selected

D‐17772 58748

MLXchange Search Results

Reordering the listings and then going to details. The order that the properties had been adjusted to does not remain the same

B‐45861 Fusion Searching & Reports

The Fusion Details screen does not display the page header & footer on the screen, but it will in Print and Print Preview

B‐66617 57200

Fusion Searching & Reports

Search & Report default setting missing some options (ex., Full Public View, Prospect Notification View, Photo Report and CMA views)

E‐03531 Fusion Searching & Reports

Ability to display multiple records in multi‐column/row reports in Fusion details screen

D‐17417 58545

MLXchange Tools Administrators attempting to transfer agents with large numbers of contacts, searches and/or email history to another user may get "Timeout expired" during transfer process.

D‐24473 60381

MLXchange Tools Staff tool to add picklist values is causing duplicate values.

D‐16881 58353

Fusion Website Manager

Spell check does not work in some of the text boxes when setting up a website

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