fundraising triumphs & keeping members engaged for the long haul, fci at nfca, sept. 2013

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Fundraising Triumphs and Keeping Members Engaged for the Long Haul!

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Suzi Carter recently joined Food Co-op Initiative after working to help launch recently opened Friendly City Food Co-op, among other community development projects. This presentation covers strategies for fundraising success, and how co-ops can best serve and motivate their members in each stage of co-op development.

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Page 1: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Fundraising Triumphs and

Keeping Members Engaged

for the Long Haul!

Page 2: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Fundraising Triumphs and

Keeping Members Engaged

for the Long Haul!

Suzi Carter

[email protected]

540-416-2667 (COOP)

foodcoopinitiative.coop

Page 3: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Telling your story

Page 4: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

What is fundraising?

Page 5: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Fundraising

= relationships

Page 6: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Why do people give/join?

• Because their friend joined

• Because you asked them

• For their own reasons!

Page 7: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

So what? How does this

apply to co-ops?

Page 8: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Who are you engaging?

Potential members:

• “Just browsing”

• “I’m waiting until you’re open”

• “You’re a bunch of hippies”

• “I don’t eat healthy”

• “I love what you’re doing! But I

don’t have the money right now.”

• “I’m here with my friend.”

Page 9: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

4 Cornerstones in 3 Stages

Page 10: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

4 Cornerstones in 3 Stages

Page 11: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Membership growth?

Membership fantasy?

Membership plateau…

Page 12: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Endowed relational capacity

Page 13: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

…only gets you so far

Page 14: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

vs. Earned Relational Capacity

Page 15: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Moving people to take action

Page 16: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Shoring up infrastructure

Page 17: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Shoring up infrastructure

Page 18: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Taking stock: research, listen

Page 19: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Set goals and tell everyone

• Why are you doing this?

• Plan it

• Test it

• Simplify it

• Use traditional and new forms of media

Page 20: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Decide your activities

• Who’s your team?

• Where are your members?

Page 21: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

One-on-one

Page 22: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

House Parties

Page 23: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Small events

Page 24: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Big events

Page 25: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Collecting info, building momentum

Page 26: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Leveraging media

Page 27: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Evaluating Activities

• Did it build membership/loans?

• Did it drain our energy or resources? (ROI)

• Was it worth it?

• Who could do it next time?

• What did we learn?

• Did the press cover it?

• Was it fun?

• Was it the right thing to do?

• Did the board love it? Did members love it?

• Did it bring goodwill to our co-op?

• Did it attract past the core?

Page 28: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Other Ideas

Page 29: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Other Ideas

Page 30: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

And ideas that flopped

Page 31: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Lessons learned

• Use templates

• No such thing as bad press

• Work with and through your members

• Always think, “Who can do this?”

• Use your university

• Break up small tasks into smaller tasks

• Event toolbox and 3-prong spiel

• Make friends with media; become a connector

• Don’t do anything alone

• If you don’t announce it, it never happened

• Admit mistakes, ask for help

Page 32: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Remember Your Role

REPEAT:

I WILL NOT DO EVERYTHING.

Page 33: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Iron Law of Organizing

Never do for someone else what

s/he can do for herself/himself.

Page 34: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Job of the Organizer

• Identify and recruit the people

needed to do the work of

starting the co-op

• Give them the tools they need

to be successful

• Keep them working together

effectively

Page 35: Fundraising Triumphs & Keeping Members Engaged for the Long Haul, FCI at NFCA, Sept. 2013

Thank you!

Suzi Carter

[email protected]

540-416-2667 (COOP)

FoodCoopInitiative.coop

Questions?