Issue: 18Feb/Mar 2017

Fundraising EventsFAIRHAVEN, POINT CLARE:• Central Coast Community Market, 2nd Sat each month Next Date: 11th March• Autumn Fair Sat 6 May, 9am-2pm

SupportHave a fundraising query? Want to make a donation in cash or kind? Able to volunteer? Please direct all enquiries to Leanne Lonergan on 4323 3566.

Fairhaven Life Members – Rhonda Forster, Betty Hooey, Helen Walker – enjoying the 2016 Christmas Party

Dear Parents, Carers and Guardians

Welcome to 2017 at Fairhaven Services! I am delighted to join the team as the new CEO and hope to serve you well during my time here. If you’re interested, here’s a little bit about me: I’m 56 years old (but let’s keep that quiet!), have two grown children – a son (Jeremy 26) and a daughter (Ellie 25), one elderly Staffie dog (15) and three chooks. My favourite pastimes are gardening and reading. I’ve worked in not for profit organisations at the senior level for over 25 years, sit on several community boards and am an active Rotarian.

My first week in the role was fantastic! The outgoing interim CEO, Tony Anderson, did a comprehensive handover, which included a visit to our Tuggerah facility. There I met many of our staff and supported employees and got a better understanding of what we do. That visit was so much fun – people recognised me from when I popped into the Christmas Party in December so there were many greetings of “Hello Monique” and so much welcoming energy. Loved it!

Our Contemporary Living Options Manager, Janie, showed me around the beautiful new Kincumber site, and I met the people living in our group home in Ettalong and checked on the progress of the new dwellings at Booker Bay. Fairhaven Services is certainly providing high quality

support to the participants of our services, and wonderful opportunities for community engagement through our precinct at Point Clare.

Over the last couple of years I worked with Fairhaven’s former CEO Jim writing grant applications, so I’m familiar with the organisation’s history, purpose, challenges and strengths. I have set myself a 90 day plan, and one of my first tasks will be to look deeply and clearly at what we do to ensure we are meeting the needs of our participants, their families and guardians, our staff and our community. Communication and collaboration are, to me, key to achieving success in what we do, and I look forward to speaking with you over the coming months. Please feel free to drop me an email at moniquec@fairhaven.org.au or give me a call on 0458 797 231 if you would like to discuss anything that impacts on the quality of our service. Please come along to our regular Family Group Meetings.

Warm regardsMonique Cardon, CEO

Fairhaven Services Ltd. 209 Brisbane Water Drive, Point Clare 2250. OFFICE HOURS Monday - Friday, 8am - 4pm.TEL 4323 3566 EMAIL enquiries@fairhaven.org.au WEB www.fairhavenservices.com.au

FACEBOOK fairhavenservicesltd Registeredy Charity ABN 83 058 123 729.

Quality Circle Newsletter – Feb/Mar 2017 2

Tony Anderson hands over the keys and the reins to Monique Cardon

Pat Shandil

In January we welcomed some new faces: • Monique Cardon stepped in as Chief Executive Officer • Pat Shandil, Community Engagement Co-ordinator, replaced Maria Watson.

Thanks to Tony Anderson for filling the role as Interim CEO since July 2016. Tony will resume his seat on the Fairhaven Board.

At the Christmas Party held on 21 December 2016, the following people received Awards for outstanding service. Thanks to Fairhaven Ambassador, Liesl Tesch, who helped present some awards and celebrate!

Robert Patey DownesCommunity Support Worker of the Year

Grant MaloneyStaff Member of the Year, Pacific CoPack

Chris SibraaEmployee of the Year – Tuggerah

Darren JonesJohn Williams Encouragement Award – Tuggerah

Julianne BrownJohn Williams Encouragement Award – Point Clare

Stephen DowningEmployee of the Year – Point Clare

Bronwyn LewisResidential Support Worker of the Year

Kylie WanjohiResidential Administrative Staff Member of the Year

Judy Dellbridge Staff Member of the Year, Retail

Adrienne PrazauskasStaff Member of the Year, Corporate Services

• Implemention of ProSIMS, our new Customer Relationship Management system, is progressing well. Training on data entry commences for Residential staff this week.

• The Fairhaven Chairman’s Appeal ran over the Christmas period. We are grateful to everyone who showed their support.

• The sale of the Tuggerah property has been negotiated and we are now waiting on confirmation of the buyer’s finance before exchanging contracts.

• Two of our long term Residential Support Workers Tony Stahl and Karen Ford have left Fairhaven. We thank them for their many great years of service.

www.fairhavenservices.com.au 3

Janie Cruickshank – Contemporary Living Options ManagerHow long have you worked at Fairhaven? 14 YearsWhat have you liked most about working here? My role provides opportunity to work with a great team, supporting people live life to their fullest potential!What are your hobbies? I love gardening, going for beach walks with my dog (Tilly) and dinner with friends.Where did you live as a child? I was born in country NSW, however, moved to Queensland when I was 5 years old.Where would your dream holiday destination be and why? I hope to one day spend time travelling through South America.

Adrienne Prazauskas – Receptionist/Administration OfficerHow long have you worked at Fairhaven? 2 yearsWhat have you liked most about working here? The people, employees, staff, families, community.What are your hobbies? Photography and Travelling. But being an Archery and Soccer mum, my kids hobbies have become mine.Where did you live as a child? Maroubra Beach, NSWWhere would your dream holiday destination be and why? The island of Bora Bora, because it’s isolated, surrounded by water and I can completely relax!

Janie Cruickshank

Adrienne Prazauskas

The next Family Group Meeting will be held on Tuesday 28 February, from 10am.

Follow the signs to the Reception building at Point Clare. Come along and share some stories over a cuppa.

The 2017/18 Newcastle, Central Coast and the Hunter Edition Entertainment Book is now available for $65 each. Orders can be done through Fairhaven Reception or via this website address http://www.entbook.com.au/36188x

Pre Purchase before 1st April 2017 to receive Early Bird Bonus Offers you can use straight away. (Subject to availability)

20% from every Book sold contributes to supporting our fundraising!

A fond farewell to the following people who have been part of the Fairhaven family, and recently passed away:

• Steve Jones (staff member, pictured) • Winnie Cook (former resident) • Ralph Herman (former resident)

Robyn Murray has retired from Pacific CoPack after an impressive 23 years of service! Best wishes for the future.

Trudy Dunn, Client Relations Officer, has announced her retirement. Trudy’s last day at Fairhaven will be 24 February.

Belinda, Robyn and VickyTrudy Dunn

Jonathan Webb took a cruise with his sister in January. They travelled aboard the new supercruiser “Ovation of the Seas” en route to New Zealand, and dined for an evening at the Captain’s table!

21 FEB

TUESDAY

28 FEB

Our weekly activities program at the Point Clare community building is bigger and better in 2017! To enquire contact Pat Shandil on 0409 446 193 or 4323 3566, email pats@fairhaven.org.au

MONDAY10.00am - 11.30am Craft and Card Making/Scrapbooking, Recycle Craft Cost: $5.0012.00pm - 1.30pm Sausage Sizzle (Bookings essential) Cost: $5.00 Please notify of any dietary requirements.1.30pm - 3.30pm Friendship Club - Table Tennis, Board Games, Croquet, Cost: $5.00 Indoor Bowling, afternoon tea.

TUESDAY10.00am - 11.30am Bike / Scooter ride along the Point Clare bike track Cost: $5.001.00pm - 2.30pm Painting and Drawing with Lisa McArthur-Edwards Cost: $10.003.00pm - 4.00pm Exciting new class coming soon! Watch this space...

WEDNESDAY10.00am - 11.30am Book Club / Board Games (All levels of reading catered for) Cost: $5.0012.30pm - 1.30pm Makeup, Skincare and Self Esteem Cost: $6.0012.30pm - 1.30pm Badminton Cost: $5.002.00pm - 3.00pm Dancercise Cost: $8.00

THURSDAYDAY10.30am - 11.30am Line Dancing Cost: $6.0012.30pm - 1.30pm Perform-ability Drama and Dance Cost: $10.002.00pm - 3.00pm Drumming and Rhythm with The Rhythm Hut Cost: $12.00

FRIDAY11.00am - 1.00pm Jake’s Rock ‘n’ Jam Session Cost: 2 hrs $20.00 or 1hr $12.00

The Re-CReATE team are busy with orders continuing to be received for pallet furniture which is proving popular.

Over the Christmas break the Op Shop was given a spruce up, including a new coat of paint and exciting changes to the shopping spaces. Pop in and take a look!

VINTAGE FAIR TRADING HOURS Monday - Friday, 9am - 4pm. Saturday, 9am - 2pmTEL 4323 3566 EMAIL enquiries@fairhaven.org.au WEB www.fairhavenservices.com.au/vintage-fair

FACEBOOK and INSTAGRAM vintagefairthecollective