This full-day training program is designed to teach managers and supervisors how

to more effectively use the Fundamen-tals in their daily interactions with

staff. The highly interactive work-shop combines teaching with role plays and exercises that help participants to increase their competence by practicing the learned skills.

Most clients choose to add our eCoach™ module as a follow-up

to the workshop to significantly increase participants’ retention of

their learning. eCoach™ is an auto-mated software tool that sends partici-

pants 21 weekly follow-up lessons based on the content covered in the workshop.

Fundamentals Leadership Workshop

Transforming Individuals and Organizations™

The more skillful your managers and supervisors

are at using your Fundamentals in their daily work with their

teams, the more successful the entire initiative will be.

~ David Friedman, Founder

Coaching the Fundamentals Systeml2

Starting a meeting with the Fundamental of the Week:

• Make it interactive

• Ask specific people specific questions

• Rotate who leads the discussion

• Limit discussion to 3-5 minutes

• Questions that can be used for any Fundamental:

• Why do you think this one “made the list?”

• What’s the most challenging thing about practicing this?

• How would it impact our company if we were all better at this?

• How would it impact our company if we don’t do this well?

• Name one thing you’re going to do this week to better

practice this Fundamental.

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Coaching the Fundamentals Systeml6

Fundamental: Practice blameless problem-solving.

• 4 organizational impacts of blame

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• 3 steps to blameless problem-solving

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• Maintaining accountability in a blameless environment (“Who?” vs “How?”)

• 3 reasons people struggle

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• Importance of “assuming positive intent”

Coaching the Fundamentals System

powered by High Performing Culture

powered by High Performing Culture

Assume that this week your company is on “Honor commitments.” Which of the following would be an effective question for starting a meeting with the Fundamental of the Week as the first agenda item?

a) “Does anybody have anything you’d like to say about this Fundamental?”

b) “Who knows what this week’s Fundamental is?”

c) “Who’d like to share an example of this Fundamental?”

d) “Bob, what do you think gets in the way of us honoring our commitments more consistently?”

Please click on the best answer then click the "submit" button.

877.HPC.5050HighPerformingCulture.com

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