fundamental of shrm

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  • 8/11/2019 Fundamental of SHRM

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    [email protected]

    Chapter 2

    Fundamentals ofStrategic HRM

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    The HRM Functions

    HRM has four basic functions:

    In other words, hiring people, preparing them, stimulatingthem, and keeping them.

    staffing

    training anddevelopment

    motivation

    maintenance

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    The HRM Functions

    Staffing has fostered the most change in HR departmentsduring the past 30 years.

    staffing

    strategic human resource planning: match prospects skills tothe companys strategy needs

    recruiting: use accurate job descriptions to obtain anappropriate pool of applicants

    selection: thin out pool of applicants to find the best choice

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    The HRM Functions

    The goal is to have competent, adapted employees.

    training and development

    orientation: teach the rules, regulations, goals, and culture of thecompany

    employee training: help employees acquire better skills for the job

    employee development: prepare employee for future position(s) in thecompany

    organizational development: help employees adapt to the companyschanging strategic directions

    career development: provide necessary information and assessmentin helping employees realize career goals

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    The HRM Functions

    motivation

    theories and job design: environment and well-constructed jobsfactor heavily in employee performance

    performance appraisals: standards for each employee; must providefeedback

    rewards and compensation: must be link between compensation andperformance

    employee benefits: should coordinate with a pay-for-performanceplan

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    The HRM Functions

    Job loyalty has declined over the past decade.

    maintenance

    safety and health: caring for employees well -being has a bigeffect on their commitment

    communications and employee relations: keep employeeswell-informed of company doings, and provide a means ofventing frustrations

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    External Influences on HRM

    managementthought

    labor

    unions

    laws andregulationsHRM

    dynamicenvironment

    External influences affect HRM functions.

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    External Influences on HRM

    dynamicenvironment

    The only constant in life is change.

    globalization decentralized work sitestechnology

    teams

    workforce diversity

    employee involvement

    ethicschanging skill requirements

    continuous improvement

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    External Influences on HRM

    laws andregulations

    legislation has an enormous effect on HRM

    laws protect employee rights to union representation, fairwages, family medical leave, and freedom from discriminationbased on conditions unrelated to job performance

    The U.S. Equal Employment Opportunity Commissionwww.eeoc.gov enforces federal laws on civil rights at work.

    http://www.eeoc.gov/http://www.eeoc.gov/
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    External Influences on HRM

    managementthought

    Frederick Taylor developed principles to enhance worker productivity

    Hugo Munsterberg devised improvements to worker testing, training,evaluations, and efficiency

    Mary Parker Follet advocated people-oriented organizations

    Elton Mayos Hawthorne Studies : dynamics of informal work groupshave a bigger effect on worker performance than do wage incentives

    The Hawthorne Studies gave rise to the human relations movement:benefits, healthy work conditions, concern for employee well-being.

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    Structure of the HR Department

    employment

    training anddevelopment

    compensation /benefits

    employeerelations

    There are four areas in a typical nonunion HRdepartment:

    Many HR departments also offer services such as operating thecompanys credit union, making child -care arrangements,

    providing security, or running in-house medical or food services.

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    Structure of the HR Department

    promotes staffing activities, recruits newemployees, but does not make hiring decision

    helps workers adapt to change in the companys

    external and internal environments

    pays employees and administers their benefitspackage

    ensures open communication within the company byfostering top management commitment, upward andaccurate communication, feedback, and effectiveinformation sources

    compensation/benefits

    employeerelations

    training and

    development

    employment

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    Careers in HR

    HR positions include: assistants who support other HR professionals

    generalists who provide service in all four HR functions

    specialists who work in one of the four HR functions

    executives who report to top management and coordinate HRfunctions to organizational strategy

    Interpersonal communication skills and ambition are twofactors that HR professionals say advance their careers.

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    Careers in HR

    Organizations that spend money for quality HRprograms perform better than those that dont. (HCI study)

    Quality programs:reward productive workoffer a flexible, work-friendly environmentproperly recruit and retain quality employeesprovide effective communications

    Make sure HR services match the overallorganizational strategy .

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    HR Trends and Opportunities

    more than half of all companies outsource all or someparts of their HR functions

    professional employer organizations (PEO) help small- to

    medium-size companies attract stronger candidates andhandle new laws in HR

    shared services allow organizations with several divisionsor locations to consolidate some HR functions into one

    central location while retaining certain functions in divisionallocations

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    18/18suman boston@gmail com

    Match the Fours

    Four major HR positions

    Four HR departmentareas

    Four quality programs

    Four HRM functions

    Four external influenceson HRM

    staffing, training, motivation, maintenance

    environment, laws, labor unions, managementthought

    employment, training, compensation,employee relations

    assistants, generalists, specialists, executives

    reward productive workoffer a flexible, work-friendly environmentproperly recruit and retain quality employeesprovide effective communications