fundamental of shrm
TRANSCRIPT
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Chapter 2
Fundamentals ofStrategic HRM
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The HRM Functions
HRM has four basic functions:
In other words, hiring people, preparing them, stimulatingthem, and keeping them.
staffing
training anddevelopment
motivation
maintenance
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The HRM Functions
Staffing has fostered the most change in HR departmentsduring the past 30 years.
staffing
strategic human resource planning: match prospects skills tothe companys strategy needs
recruiting: use accurate job descriptions to obtain anappropriate pool of applicants
selection: thin out pool of applicants to find the best choice
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The HRM Functions
The goal is to have competent, adapted employees.
training and development
orientation: teach the rules, regulations, goals, and culture of thecompany
employee training: help employees acquire better skills for the job
employee development: prepare employee for future position(s) in thecompany
organizational development: help employees adapt to the companyschanging strategic directions
career development: provide necessary information and assessmentin helping employees realize career goals
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The HRM Functions
motivation
theories and job design: environment and well-constructed jobsfactor heavily in employee performance
performance appraisals: standards for each employee; must providefeedback
rewards and compensation: must be link between compensation andperformance
employee benefits: should coordinate with a pay-for-performanceplan
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The HRM Functions
Job loyalty has declined over the past decade.
maintenance
safety and health: caring for employees well -being has a bigeffect on their commitment
communications and employee relations: keep employeeswell-informed of company doings, and provide a means ofventing frustrations
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External Influences on HRM
managementthought
labor
unions
laws andregulationsHRM
dynamicenvironment
External influences affect HRM functions.
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External Influences on HRM
dynamicenvironment
The only constant in life is change.
globalization decentralized work sitestechnology
teams
workforce diversity
employee involvement
ethicschanging skill requirements
continuous improvement
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External Influences on HRM
laws andregulations
legislation has an enormous effect on HRM
laws protect employee rights to union representation, fairwages, family medical leave, and freedom from discriminationbased on conditions unrelated to job performance
The U.S. Equal Employment Opportunity Commissionwww.eeoc.gov enforces federal laws on civil rights at work.
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External Influences on HRM
managementthought
Frederick Taylor developed principles to enhance worker productivity
Hugo Munsterberg devised improvements to worker testing, training,evaluations, and efficiency
Mary Parker Follet advocated people-oriented organizations
Elton Mayos Hawthorne Studies : dynamics of informal work groupshave a bigger effect on worker performance than do wage incentives
The Hawthorne Studies gave rise to the human relations movement:benefits, healthy work conditions, concern for employee well-being.
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Structure of the HR Department
employment
training anddevelopment
compensation /benefits
employeerelations
There are four areas in a typical nonunion HRdepartment:
Many HR departments also offer services such as operating thecompanys credit union, making child -care arrangements,
providing security, or running in-house medical or food services.
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Structure of the HR Department
promotes staffing activities, recruits newemployees, but does not make hiring decision
helps workers adapt to change in the companys
external and internal environments
pays employees and administers their benefitspackage
ensures open communication within the company byfostering top management commitment, upward andaccurate communication, feedback, and effectiveinformation sources
compensation/benefits
employeerelations
training and
development
employment
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Careers in HR
HR positions include: assistants who support other HR professionals
generalists who provide service in all four HR functions
specialists who work in one of the four HR functions
executives who report to top management and coordinate HRfunctions to organizational strategy
Interpersonal communication skills and ambition are twofactors that HR professionals say advance their careers.
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Careers in HR
Organizations that spend money for quality HRprograms perform better than those that dont. (HCI study)
Quality programs:reward productive workoffer a flexible, work-friendly environmentproperly recruit and retain quality employeesprovide effective communications
Make sure HR services match the overallorganizational strategy .
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HR Trends and Opportunities
more than half of all companies outsource all or someparts of their HR functions
professional employer organizations (PEO) help small- to
medium-size companies attract stronger candidates andhandle new laws in HR
shared services allow organizations with several divisionsor locations to consolidate some HR functions into one
central location while retaining certain functions in divisionallocations
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Match the Fours
Four major HR positions
Four HR departmentareas
Four quality programs
Four HRM functions
Four external influenceson HRM
staffing, training, motivation, maintenance
environment, laws, labor unions, managementthought
employment, training, compensation,employee relations
assistants, generalists, specialists, executives
reward productive workoffer a flexible, work-friendly environmentproperly recruit and retain quality employeesprovide effective communications