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Process Information Packet Orange County/City of Orlando Citizens’ Review Panel (CRP) Fund Distribution Process FY: 2015-2016

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1

Process Information Packet

Orange County/City of Orlando

Citizens’ Review Panel (CRP)

Fund Distribution Process

FY: 2015-2016

2

TABLE OF CONTENTS

Welcome ------------------------------------------------------------------------------------------------------------------------ 3

Request for Proposal (RFP) Information ---------------------------------------------------------------------------------- 4

Contracting Authority Overview & Neighborhood Center For Families (NCF) -------------------------------- 4

Agency Eligibility ------------------------------------------------------------------------------------------------------------ 5

General Contract Requirements & Review Standards ------------------------------------------------------------------ 5

Purpose of Request For Proposals & Available Funds (For RFP Agencies Only) -------------------------------- 7

Citizens’ Review Panel Funding Review Panels ------------------------------------------------------------------------ 8

Process Timeline --------------------------------------------------------------------------------------------------------------- 9

Notice of Intent To Apply (All Agencies) -------------------------------------------------------------------------------- 10

Proposal Training Registration Form (All Agencies) ------------------------------------------------------------------- 11

Withdrawal Form (RFP Agencies) ---------------------------------------------------------------------------------------- 12

Funding Proposal Instructions ---------------------------------------------------------------------------------------------- 13

Funding Proposal Technical Assistance ---------------------------------------------------------------------------------- 14

Embedded Spreadsheet Display -------------------------------------------------------------------------------------------- 25

Expenditure Category Definitions ----------------------------------------------------------------------------------------- 26

Scopes of Service ------------------------------------------------------------------------------------------------------------- 28

Review Panel Assignments ------------------------------------------------------------------------------------------------- 59

Panel Assignments for Programs (Renewal Agencies Only) ---------------------------------------------------------- 60

Panel Assignments for Request for Proposal (RFP Agencies Only) ------------------------------------------------ 64

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Welcome to the 2015-2016 Orange County/City of Orlando Citizens’ Review Panel (CRP) Fund

Distribution Process.

The Citizens’ Review Panel (CRP) for Human Services Advisory Board is a volunteer board that was

formed in 1995 to make funding recommendations for the allocation of Orange County and the City of

Orlando’s human service dollars. The work of the CRP helps bring critically-needed services to the citizens of our community. Thank you for your interest in serving the citizens of our community.

In this packet, you will find needed information to successfully navigate this year’s fund distribution

process. The following information is included:

1. Agency Eligibility Information

2. Timeline with deadlines

3. Training Registration Form

4. Process Withdrawal Form

5. Funding Proposal Instructions

6. Scopes of Service

You will need to download the following additional files needed for the process. It is imperative that

you download and save the information to your computer, as information cannot be saved on the

website.

You will be required to submit two (2) originals and ten (10) copies of the funding proposal. For

more submission instructions, see the Funding Proposal Instruction Section.

1. Funding Proposal (Microsoft Word)

2. Budget Spreadsheets (Microsoft Excel)

Agencies that participate in the Citizens’ Review Panel (CRP) Fund Distribution Process are grouped

into two categories: Renewal and Request for Proposal (RFP) agencies. Information in this packet will

note either “Renewal” or “RFP” agencies. All agencies must meet funding eligibility requirements

outlined in the Agency Eligibility Section of this manual, to be considered for funding. The definition

for each category is outlined below.

Renewal Agencies – Agencies that are currently receiving funding from Orange County and/or City of

Orlando and are applying for continued funding. Only agencies that meet this requirement may apply for

funding under this category. This category does not include any agency that was awarded funding in one

of Orange County’s Request for Proposals. Renewal agencies and programs are listed in the Panel

Assignments section of this manual.

Request for Proposal Agencies - This category is open to all local health and human services nonprofit

agencies located and offering services in Orange County. Agencies must meet funding eligibility

requirements and must have provided services for at least one year, to be considered for funding. This

category is also available for all agencies that have received RFP funding in the previous year and want

to reapply in the competitive process. Refer to the Panel Assignments section of this manual.

WELCOME

4

REQUEST FOR PROPOSAL (RFP) INFORMATION

Contracting Authority Overview & Neighborhood Center for Families (NCF)

The Orange County Citizens’ Commission for Children (CCC), a Division of the Orange County Family

Services Department, is soliciting proposals from nonprofit organizations in Orange County for program

services to be funded during FY 2015-2016. This funding will be allocated through its Citizens’ Review

Panel for Human Services Advisory Board (CRP). This membership board consists of advisory board

members who are appointed by the Orange County Board of County Commissioners and the Orlando

City Council for the purpose of making funding recommendations for the allocation of human service

dollars to the nonprofit community. Funding for this Request for Proposal is solely from Orange County

Government and shall be used exclusively to support Orange County citizens, whether through the

community at-large and/or through our Neighborhood Centers for Families (NCFs).

The Citizens’ Commission for Children has developed and implemented the Neighborhood Centers for

Families (NCF) Model, adopting the principles of the Family Support Model, which includes but is not

limited to the following philosophy:

Services to children are provided within the context of the family.

Services are neighborhood-based and recognize the demands on family time and resources.

Programs and services are directed toward measurable outcomes and utilize best practices.

Children, families, communities and service providers are held fiscally and

programmatically accountable.

Neighborhood Centers for Families are available to citizens in thirteen (13) communities throughout

Orange County. Each NCF is uniquely designed to meet the needs of that community by offering a

variety of services and activities to children and families in their neighborhoods. Any agency applying

for funding through this Request for Proposal, which specifically references In Support of an NCF*,

must have the capacity to provide delivery of services to the citizens of that community with priority

consideration to all referrals received from other Neighborhood Centers for Families.

Contingent upon the availability of funding, Orange County may award competitive grants to eligible

nonprofit organizations who propose services consistent with the County’s objectives and goals in

providing quality core program services in the identified service areas. The County reserves the right to

select parts of proposals for funding without obligation to fund or support other parts of the proposal. It

shall be at the discretion of the County whether to fund in full, partially, or not fund any proposal during

this review process. Successful agencies must agree to the delivery of services and to terms and

conditions set forth by the County.

The CRP Advisory Board will make their preliminary funding recommendations, which shall be

forwarded to the Orange County Board of County Commissioners for approval. The Citizens’

Commission for Children’s staff will inform all agencies in writing of the preliminary funding

recommendations. There is no appeal process for this Request for Proposal process.

In Support of an NCF* - See Request for Proposals Section of this manual.

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AGENCY ELIGIBILITY Meeting the eligibility to submit a funding proposal in no way ensures the agency will be recommended for

funding by the CRP Advisory Board. Funding is not obligated to replace program revenue that may have been

reduced by any other funder and do not commit Orange County and/or the City of Orlando to pay for any costs

incurred in the preparation of the funding proposal. We ask that you carefully review the eligibility

requirements in the next section, General Contract Requirements and Review Standards in its entirety prior to

completing the proposal, as these are the minimum standards that have been established by Orange County and

the City of Orlando.

The submission of a funding proposal does not guarantee receipt of an award.

GENERAL CONTRACT REQUIREMENTS & REVIEW STANDARDS

Any agency seeking Orange County and/or the City of Orlando funding must meet eligibility requirements

outlined below. Agencies approved for funding by the CRP Advisory Board must agree to enter into a

contract for the provision of delivery of services for one (1) year, commencing on October 1, 2015 and ending

September 30, 2016. Requirements for funding from Orange County and the City of Orlando Citizens’ Review

Panel (CRP) include, but are not limited to those listed below.

1. The agency is a health and human service organization that is chartered and incorporated in the State

of Florida, with a physical location in Orange County and/or the City of Orlando, and must have been

providing services to the citizens of Orange County and/or the City of Orlando for a minimum of one

(1) year.

2. The agency must be recognized as tax exempt under 26 USC 501(C)3 and is one whose contributions

are tax deductible pursuant to 26 USC 170.

3. The agency must be governed by an active and responsible governing body whose members have no

material conflict of interest and all of which serve without compensation.

4. The agency must certify that expenses of the agency connected with lobbying and all attempts to

influence voting or legislation at local, state, and federal levels would classify it as tax exempt under

26USC 501(h).

5. The agency will use funds awarded from Orange County and/or the City of Orlando for its announced

purposes, as submitted in the proposal for funding.

6. The agency must agree to the payment terms, as established by Orange County and/or the City of

Orlando.

7. The agency must account for its funds in accordance with generally accepted accounting principles

(GAAP) and undergo an annual audit by an independent certified public accountant in the immediate

preceding year. Agencies are required to submit their current audited financial statements,

management letter, and if applicable, the agency’s response to the management letter. If an audit is

not available, the agency must provide an audit at the time of contract execution, if awarded funding.

8. The agency must submit a copy of its IRS Form 990. If the IRS does not require your organization to

file Form 990, you must still complete one to be eligible for Orange County and/or the City of

Orlando funds.

9. The agency will maintain a board-approved Code of Ethics, and policies denoting its compliance with

the Equal Opportunity Policy and the Americans with Disabilities Act (ADA).

10. The agency’s administrative costs must be less than 25% of its support revenue. If greater than 25%,

the agency must submit a detailed plan to reduce fundraising and administrative expenses within

twelve (12) months or other mutually agreed upon time frames.

11. The agency permits no general telephone solicitation of the public, permits no payment of

commissions, finder’s fees, percentages, bonuses, or similar practice in connection with its

fundraising practice. The agency conducts publicity and promotional activity based upon its actual

program and operations; these activities are truthful and non-deceptive, include all material facts and

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make no exaggerated or misleading claims.

12. The agency must have current minimum certificate of insurances and applicable endorsements.

13. Provide all required and requested documentation (i.e., certifications, budgets, audit, etc.) for

validation prior to contract execution. (Any exceptions to this requirement must be submitted in

writing to Orange County and/or the City of Orlando for consideration).

14. The agency must provide details in writing of any pending litigation.

15. The agency must prepare and make available to the public an annual report that includes a full

description of the organization’s activities and supporting services, identifying the governing

body/directors and chief administrative personnel.

16. Any agency with religious affiliation, who receives funds from Orange County and/or the City of

Orlando, must agree not to refuse service to any applicant based on religion, or require attendance at

religious services, as a condition of assistance, nor will such groups engage in any religious

proselytizing in any program receiving funds.

17. The agency must comply with all applicable federal, state and local laws, regulations, and codes.

18. The agency must maintain program and accounting records for five (5) years after the expiration of

the contract.

19. The agency must comply with applicable background screening and fingerprinting of agency

employees and volunteers. (Orange County and/or the City of Orlando shall not incur the cost of this

expense.)

20. State any actual or potential conflicts of interest that may be associated with the provisions of the

proposed services or resulting contract and advise Orange County and/or the City of Orlando of any

conflicts that may arise during the existence of the contract.

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PURPOSE OF REQUEST FOR PROPOSALS & AVAILABLE FUNDS (FOR RFP AGENCIES ONLY)

Request for Proposals (RFP) are issued to solicit proposals for the provision of identified services. The

table below contains a list of services with anticipated available dollar amounts to fund successful

proposals for each RFP. Please carefully review the Scope of Service section, which provides detailed

information regarding the proposed funding and the delivery of services.

REQUEST FOR PROPOSALS AVAILABLE FUNDING

Adult Literacy $50,000

Alleviating Hunger Program - After School Snack/Meal Program $ 30,000

Alleviating Hunger Program - Prepared Food Distribution $50,000

At-Risk Youth Targeted Community - Apopka/Zellwood $50,000

Emergency Assistance Program - East of I - 4 $75,000

Emergency Assistance Program - West of I - 4 $75,000

Employment & Job Readiness in Support of the Eatonville NCF* $40,000

Employment & Job Readiness in Support of the Engelwood NCF* $40,000

English for Speakers of Other Languages (ESOL) Instructional Position

in Support of the Oakridge NCF* $35,000

Family Counseling Position in Support of the Lake Weston NCF* $50,000

Life Skills Training and Development for Offenders $50,000

Parenting & Home Visitation Position In support of the Eatonville

NCF* $50,000

Supportive Counseling for Children and their Families with Special

Needs $50,000

VULNERABLE POPULATIONS

Employment Training for Disabled Adults $50,000

Health & Recreational Programming for Seniors $110,000

Training for the Deaf/Hearing Impaired $50,000

Support Services, Socialization & Recreational Programming for the

Mentally Challenged $100,000

* Services shall be provided in support of Orange County’s Neighborhood Centers for Families (NCF).

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change.

Orange County reserves the right to award less than the full amount of funding requested by proposers and to

modify the allocation of funds among service options in the best interest of Orange County.

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CITIZENS’ REVIEW PANEL FUNDING REVIEW PANELS

Request for Proposals (RFPs) and agency programs are categorized into review panels with other

programs that provide similar services to the community. Below is a description of the four review

panels. See the Review Panel Assignment section to find out which panel(s) your RFP and/or program

has been assigned.

Note: If your agency is requesting funding in more than one funding panel, you will be required to

submit the appropriate number of funding proposals for each review panel.

Review Panels

1. Developing Healthy Communities through Health and Counseling

Reviews programs that focus on:

A. Promoting physical and mental wellness of individuals in the community.

B. Helping individuals with disabilities and their families increase their level of

independence, self worth, and family coherence.

C. Providing case management services that focus on delivering appropriately

individualized services to citizens in the community.

2. Building Thriving Communities through Education, Prevention and Support Services

Reviews programs that focus on:

A. Providing educational opportunities to citizens in the community, ranging from early

childhood to adulthood.

B. Providing prevention and intervention services for at-risk youth in the community.

C. Providing support and advocacy services to low-income citizens in the community.

3. Lending a Helping Hand through Emergency and Crisis Assistance Services

Reviews programs that focus on:

A. Providing temporary emergency and crisis assistance to our citizens, including but not

limited to, domestic violence, homeless shelters and food and rental assistance.

4. Supporting Our Seniors

Reviews programs that focus on:

A. Providing support, assistance, and advocacy for seniors and their families through an

array of programs and services to meet their present and future needs regarding their

well-being, independence, involvement in their community, and the ability for them to

remain in their own home.

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PROCESS TIMELINE

Public Notice Published in Local Newspapers (RFP Agencies Only) August 9, 10, 14, 2014

Fund Distribution Process Information available to the public on

www.ocfl.net/crp. August 15, 2014

Deadline to Submit Notice of Intent to Apply &

Training RSVP Form (Renewal and RFP Agencies) August 22, 2014 by 4 pm

Citizens’ Review Panel Fund Distribution Process – Request for

Proposal Agency Training August 26, 2014, 2 pm – 4 pm

Citizens’ Review Panel Fund Distribution Process – Renewal

Agency Training August 28, 2014, 9 am – 11 am

Citizens’ Review Panel Fund Distribution Process – Request for

Proposal Agency Training September 3, 2014, 9 am – 11 am

Citizens’ Review Panel Fund Distribution Process – Renewal

Agency Training September 4, 2014, 2 pm – 4 pm

Proposals Due

Must be delivered in person to:

The Citizens’ Commission for Children, Mable Butler Family

Center, 2100 East Michigan Street, 2nd

Floor,

Orlando, FL 32806

September 19, 2014 by 4 pm

Question & Answer (Q&A) Sessions September - December 2014

Citizens’ Review Panel Advisory Board Funding Allocation

Workshop and Volunteer Reception January 2015

Notice of Preliminary Funding Recommendation for FY 2015-2016

mailed to Agencies via Certified Mail January 2015

Appeal Meetings (Scheduled as Needed) January 2015

Funding Recommendations to be voted on by the Board of County

Commissioners and Orlando City Council Summer 2015

Funding for FY 2015-2016 to begin October 1, 2015

*Orange County reserves the right to amend this timeline. All documentation is to be submitted to:

The Citizens’ Commission for Children, Mable Butler Family Center,

2100 East Michigan Street, 2nd Floor, Orlando, FL 32806 * Phone: 407-836-7610/ Fax: 407-836-6556

10

ORANGE COUNTY/CITY OF ORLANDO– CRP

Citizens’ Review Panel for Human Services FY 2015-2016

NOTICE OF INTENT TO APPLY (ALL AGENCIES)

Due on or Before Friday, August 22, 2014 by 4 p.m.

Please provide the following information on your agency’s letterhead. Please do not exceed two (2)

pages. You may submit your agency’s Notice of Intent to Apply by faxing it to the attention of Charise

Liburd at (407) 836-6556 or via email to [email protected]. You may also mail or deliver the

notice in person to the Orange County Citizens’ Commission for Children, Mable Butler Family Center,

2100 East Michigan Street, 2nd

Floor, Orlando, Florida 32806. It is your responsibility to confirm

receipt of all documents that are faxed or emailed. All faxed and emailed copies should also be

mailed to our offices.

A. General Agency Information

Legal Name of Agency

Mailing Address

Physical Address, if different

Telephone Number

Fax Number

Agency’s Authorized Agent

Agency’s Authorized Agent’s Email Address

Agency’s Designated Contact Person for Proposal (include name, title, phone number and

email address)

Agency’s website, if applicable

B. Background Information & Funding Request

A brief overview of the agency to include mission statement.

Number of full-time and part-time staff and volunteers within your agency.

For RFP Agencies - List the Request for Proposal (RFP) for which your agency will be

seeking funding. Include your agency’s qualifications to perform the service(s) for which

you will be applying.

For Renewal Agencies - List the program(s) for which your agency will be seeking

continued funding. Include your agency’s qualifications to perform the service(s) for which

you will be applying.

11

ORANGE COUNTY/CITY OF ORLANDO – CRP

Citizens’ Review Panel for Human Services FY 2015-2016

PROPOSAL TRAINING REGISTRATION FORM (ALL AGENCIES)

Due On or Before Friday, August 22, 2014 by 4 p.m.

In order to offer support to agencies applying for funding through the 2015-2016 CRP Fund Distribution

Process, we have scheduled funding proposal trainings. There are two (2) trainings scheduled for Renewal

agencies and two (2) scheduled for agencies applying for Orange County’s RFP funding. If your agency

will be applying for an Orange County Request for Proposal (RFP) AND Renewal funding from either

Orange County and/or the City of Orlando, please attend one of the trainings for RFP agencies. In the event

you elect not to attend training, please submit the form indicating your choice not to attend any of the

trainings. Due to space limitations, agencies are limited to two (2) representatives per training.

Should you have questions about which training your agency should attend, please contact Charise Liburd

at 407-836-7610 or [email protected].

All training sessions will be held at the Citizens’ Commission for Children, Mable Butler Family Center,

2100 East Michigan Street, 2nd

Floor, Conference Room ABC, Orlando, Florida 32806. Training is

strongly suggested and encouraged. Please bring a copy of the funding proposal to training.

Please complete the form below indicating your intention to attend the training. Forms are due by Friday,

August 22, 2014 by 4 p.m. You may fax it to 407-836-6556 or email to [email protected], or in

person to the Orange County Citizens' Commission for Children, Mable Butler Family Center, 2100 East

Michigan Street, 2nd Floor, Orlando, Florida 32806.

Training Date & Time Will or Will Not Attend # of Attendees

Tuesday, August 26, 2014, 2 - 4 pm (RFP Agencies) Yes No

Thursday, August 28, 2014, 9 - 11 am

(Renewal Agencies) Yes No

Wednesday, September 3, 2014, 9-11 am

(RFP Agencies) Yes No

Thursday, September 4, 2014, 2-4 pm

(Renewal Agencies) Yes No

Agency Name (Print)

Signature of Responsible Person

Printed Name of Responsible Person

Date

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ORANGE COUNTY– CRP

Citizens’ Review Panel for Human Services FY 2015-2016

WITHDRAWAL FORM (RFP AGENCIES)

If your agency decides to withdraw its Notice of Intent to Apply for funding from Orange County for

any of the Request for Proposals (RFP) listed below, complete the following form and return it to our

office by Friday, September 5, 2014. You may submit the form by faxing it to the attention of Charise

Liburd at (407) 836-6556 or via email to [email protected]. You may also mail or deliver the

form in person to the Orange County Citizens’ Commission for Children, Mable Butler Family Center,

2100 East Michigan Street, 2nd

Floor, Orlando, Florida 32806. All faxed and emailed copies should

also be mailed to our offices. Please indicate by placing a in the box beside the RFP, to signify that

you are withdrawing your intent to apply.

Agency Name:

Agency Address:

Authorized Agent (Print):

Authorized Agent (Signature): Date:

REQUEST FOR PROPOSALS

Adult Literacy

Alleviating Hunger Program - After School Snack/Meal Program

Alleviating Hunger Program - Prepared Food Distribution

At-Risk Youth Targeted Community - Apopka/Zellwood

Emergency Assistance Program - East of I – 4

Emergency Assistance Program - West of I – 4

Employment & Job Readiness in Support of the Eatonville NCF

Employment & Job Readiness in Support of the Engelwood NCF

English for Speakers of Other Languages (ESOL) Instructional Position in Support of the

Oakridge NCF

Family Counseling Position in Support of the Lake Weston NCF

Life Skills Training and Development for Offenders

Parenting & Home Visitation Position In support of the Eatonville NCF

Supportive Counseling for Children and their Families with Special Needs

VULNERABLE POPULATIONS

Employment Training for Disabled Adults

Health & Recreational Programming for Seniors

Training for the Deaf/Hearing Impaired

Support Services, Socialization & Recreational Programming for the Mentally Challenged

13

Funding Proposal

Instructions

13

14

FUNDING PROPOSAL TECHNICAL ASSISTANCE

For technical assistance when completing the funding proposal, please contact:

Charise Liburd

Citizens’ Commission for Children

Mable Butler Family Center

2100 E. Michigan Street, 2nd

Floor, Orlando, FL 32806

Phone: (407) 836-7610

Email: [email protected]

15

GENERAL INSTRUCTIONS

This instruction manual is a supplement to the section instructions outlined in the funding proposal.

Review all proposal instructions prior to completing each section in the funding proposal.

Number of Funding Proposals/Original & Copies Required for Submission:

Submit two (2) binder clipped originals of the proposal, including all attachments. (Original

proposals must be signed in BLUE Ink.)

Submit ten (10) binder clipped copies of the proposal, including all attachments.

Submit two (2) originals and ten (10) copies for each of the review panels for which your agency is

applying for funding. See the Review Panel Assignments section of this manual.

Question and Answer Sessions: Agencies will be notified of the date and time when they will be asked to participate in a Question

and Answer Session with Citizens’ Review Panel Board Members. Agency’s chief executive and

board members should be in attendance to answer any questions the CRP board members may have

in reference to the agency’s funding request.

Proposal Preparation: 1. Proposals should be completed in 12-point Times New Roman font, using single spacing on

white 8 ½ X 11 paper. Proposals are to be printed on one side of the paper only.

2. Do not staple, hole-punch, or use binders/covers, instead use a strong paperclip or binder clip.

You may staple individual attachments (i.e., your audit), then attach them to the body of the

proposal.

3. Page Numbers: The proposal pages are numbered. Be sure to check the accuracy of the page

numbers after completing the proposal.

4. Page Numbers for Budget Spreadsheets: Insert the appropriate page number on the line

provided at the bottom of each spreadsheet in the funding proposal.

Cover Sheet & Authorization Page 1. Contact Information: Complete the requested information on this page. Be sure to include a

contact person for any questions regarding the funding proposal.

2. Funding Panel (For Renewal Agencies): Your agency’s programs have been categorized

into review panels based on the services they provide to the community. Place this category

on the Face Sheet of the funding proposal. See the Review Panel Assignment section to find your program’s panel assignment.

3. Request for Proposal (For RFP Agencies ONLY): Refer to Review Panel Assignment

section for the categorization of the RFPs for which you will be applying.

**Remember, if the RFPs you are applying for are categorized in more than one review

panel, your agency will be required to submit the appropriate number of funding proposals

for each review panel.

4. Agency Fiscal Year: Insert your agency’s fiscal year, month to month. (Example: October to

September)

5. Authorization: Signatures of both the Chief Volunteer Officer (Board Chair) and Chief

Professional Officer (Executive Director, President, CEO, etc.) are required. Original

proposals must be signed in BLUE Ink.

16

Index

Complete this page last! Once you have completed all the sections of your funding proposal,

complete the Index. The funding proposal is formatted for three program sections. Type the

program name on the line next to “Program/RFP Overview - __________” for each program

requesting funds in this proposal.

If you are requesting funding for less than three (3) programs/RFPs in this funding proposal, you

will need to delete the program sections that are not needed.

Follow the steps below to DELETE unneeded program sections.

Step 1: Highlight all rows included in the program/RFP section of the Index that you will delete.

Step 2: Right click and select “Delete” to remove the section(s).

If you are requesting funding for more than three (3) programs or RFPs in this funding proposal, you

will need to insert additional program/RFP section(s). Be sure that inserted program sections and

their corresponding page numbers reflect correctly on the index page.

Follow the steps below to correctly insert additional program sections.

Step 1: Highlight all rows included in the program section of the Index.

To Insert Additional Program Sections

To Delete Unneeded Program Sections

17

Step 2: Right click and select “Copy” to copy the highlighted information.

Step 3: Place curser under the last row of the Index table, then right click and select “Paste by

Appending Table” to paste the copied rows to the table.

Step 4: You will then have two (2) program/RFP sections. Repeat these steps to insert a program

section for each program included in the funding proposal.

Curser

2 Program

Sections

18

Supporting Documents Checklist

1. Provide requested attachments, as listed on the “Supporting Documents Checklist”.

2. Provide an explanation for any requested documents not attached. Use a sturdy paper clip or

binder clip to attach the documents to the proposal. You may staple individual attachments

(e.g., audit), then attach them to the body of the proposal.

3. If your agency is involved in pending litigation provide a detailed explanation.

4. Insurance carriers furnishing coverage must be authorized to do business in the State of

Florida, and must possess a minimum, current rating of A- Class VIII in the most recent

edition of “Best Key Rating Guide”. Insurance Certificates must have all applicable

endorsements required by the funder.

Summary of Funding Request

Refer to your “Program Revenue Comparison” spreadsheet to complete this page. Enter

information in the appropriate table for each funder.

Note: These tables are actually embedded spreadsheets. Follow the steps on the next page to

activate each spreadsheet and enter data.

TABLE 1 Orange County Program Allocation Summary: Orange County Renewal Agencies should enter

all funding received through Orange County/City of Orlando’s – CRP Process for each year. Do Not

enter information in the “% change” or “Total” columns. These cells contain formulas and will

calculate automatically.

TABLE 2

City of Orlando Program Allocation Summary: City of Orlando Renewal Agencies should enter

all funding received through Orange County/City of Orlando’s – CRP Process for each year. Do

Not enter information in the “% change” or “Total” columns. These cells contain formulas and will

calculate automatically.

TABLE 3

Orange County Request for Proposal (RFP) Allocation Summary (For RFP Agencies Only):

Enter all funding received through Orange County’s – CRP Process for the RFPs that you are

applying for. If you didn’t receive funding for an RFP for the past fiscal year, enter 0 in that column.

Do Not Enter information in the “% change” or “Total” columns. These cells contain formulas and

will calculate automatically.

Step 1: Double click on a blank line under program name of the table. This will activate the

embedded Excel spreadsheet.

19

Step 2: Select the cell under “Program Name” and type in your program’s name. Next, enter

applicable funding if any, for past, current, and proposed. Note: Do Not enter numbers in the “%

Change” columns. Cells in these columns are already populated with formulas and will

automatically calculate the percent change from year to year.

Step 3: When you have entered all the requested information, click anywhere outside of the

spreadsheet, in the margin or white space of the page, to close spreadsheet and return to table

display.

Note: For more information regarding the display on embedded spreadsheets, see the Embedded

Spreadsheet Display section.

Agency Overview

Answer all questions in this section regarding your agency. Please note the page limits.

Board Governance and Structure

Answer all questions in this section regarding your local Board of Directors.

Board Information Form: Complete all requested information. Areas of Expertise is defined as

skills the member brings to the Board (e.g., fundraising, marketing, accounting, construction, human

resources, etc.)

Note the % change

calculates automatically

Enter

Program

Name

Click outside

the spreadsheet,

in the margin or

white space of

the page, to

close

spreadsheet.

Enter funding

amounts

20

Employee Structure and Compensation

1. Employees: Provide the requested information in the table. Use the definitions on the page

to help you define the different employee groups in your agency. Note: The table is actually

an embedded spreadsheet.

Follow the steps to activate the spreadsheet and enter data.

Step 1: Double click on a blank line in the table. This will activate the embedded Excel spreadsheet.

Step 2: Enter requested information in the appropriate cells. Note: Do Not enter numbers in the “%

of Total Salaries” and “Total” cells. Those cells are already populated with formulas that will

calculate automatically.

Step 3: When you have entered all the requested information, click anywhere outside of the

spreadsheet in the margin or white space of the page to close spreadsheet and return to table display.

Note: For more information regarding the display on embedded spreadsheets, see the Embedded

Spreadsheet Display section.

2. Leased Employees: Answer the question about your agency’s leased employees.

% of Total Salaries will

calculate automatically

Enter information. No need

to calculate totals.

Click outside

the

spreadsheet, in

the margin or

white space of

the page, to

close

spreadsheet.

21

Agency Revenue Comparison

Enter your agency’s fiscal year. List all sources of revenue in the appropriate categories. If the

sources of revenue exceed the number of spaces provided on the spreadsheet, then combine similar

sources of revenue. For example, under the Individual/Business Contributions category, you may

use the following sub-categories: individual, private business, faith-based organizations, service

organizations, etc. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not

enter data in the Variance and % Change columns. These columns will automatically calculate for

you.

Agency Expenditure Comparison

Enter your agency’s fiscal year. To obtain definitions of items listed on the Agency Expenditure

Comparison spreadsheet, see “Expenditure Category Definitions” for a list of definitions. Note:

Spreadsheets are populated with formulas for ease of calculation. Do Not enter data in the Variance

and % Change columns. These columns will automatically calculate.

Agency Budget Explanation

Using the submitted Agency budget spreadsheets as a reference, please answer all the questions in

this section. Budgets should only reflect the organization’s operating budget.

1. Total Agency Budget: In the appropriate box, reflect your agency’s past (actual), current, and

proposed operating budget in your fiscal year. Below-the-line resources, such as in-kind

goods and/or services should not be included in the budget. Be sure to insert your agency’s

fiscal year by replacing “mm/yy” under each column heading. Do not enter information in the

row titled, “Percent of Administrative Costs to Agency’s Budget”. The spreadsheet contains a

formula that will calculate that for you. Note: The table is actually an embedded spreadsheet.

Follow the steps below to activate Total Agency Spreadsheet and enter data.

Step 1: Double click on a blank line in the table. This will activate the embedded Excel spreadsheet.

Past

FYE

Current

FYE

Proposed

FYE

Total Agency Budget $ - $ - $ -

Administrative Costs $ - $ - $ -

Percentage of Administrative Costs to

Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!

Step 2: Enter requested information in the appropriate cells. Note: Do Not enter numbers in the

Percentage of Administrative Costs to Agency’s Budget row. Those cells are already populated with formulas that will calculate automatically.

22

Past

FYE

Current

FYE

Proposed

FYE

Total Agency Budget $ - $ - $ -

Administrative Costs $ - $ - $ -

Percentage of Administrative Costs to

Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!

Step 3: When you have entered all the requested information, click anywhere outside of the

spreadsheet in the margin or white space of the page to close spreadsheet and return to table display.

Past

FYE

Current

FYE

Proposed

FYE

Total Agency Budget $ - $ - $ -

Administrative Costs $ - $ - $ -

Percentage of Administrative Costs to

Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!

Note: For more information regarding the display on embedded spreadsheets, see the Embedded

Spreadsheet Display section.

2. Percentage of Administrative Costs More Than 25%: If the percentage of administrative

costs is more than 25% of the agency’s budget for the Current and/or Proposed fiscal years,

provide a breakdown of all expenses included in administrative costs and plans to lower costs

in the future for each year.

3. Agency Fundraising Activities: List and describe your agency’s fundraising activities for

time frame specified.

4. Agency Reserves: Answer all questions regarding your agency funding reserve.

5. Percentage of Funding: Enter percentage of total agency funding received from Orange

County, City of Orlando, and all other funding sources in the appropriate cell. Be sure that

your total equals 100%, reflecting your entire agency’s funding.

Program Overview

Provide detailed answers to all questions in this section. Please note the page limits.

Program Specific Information

Provide detailed answers to all questions in this section. Please note the page limits.

Enter information. No need

to calculate totals.

Click outside

the

spreadsheet,

in the margin

or white

space of the

page to close

spreadsheet.

Percentage of Administrative Costs to Agency’s

Budget row will calculate automatically.

23

Program Demographics

Complete this section for each funder if your program has received funding from Orange County

and/or City of Orlando – CRP for fiscal year October 1, 2013 through August 31, 2014. If your

agency did not receive funding during this time frame, place NA on the line designated, “Total

Number of Unduplicated Clients Served”.

Orange County 1. Orange County Demographic Information: Provide information regarding Orange County

funded unduplicated clients served by this program from October 1, 2013 through August 31,

2014. All category totals should equal the “Total Number of Unduplicated Clients Served”

listed at the top of the page.

2. Unable to Provide Information: If you are unable to provide any demographic information,

answer question #2, providing an explanation of why information was not reported. If the

problem was an error in data collection, state the program’s plans to sufficiently collect

information in the future.

City of Orlando 1. City of Orlando Demographic Information: Provide information regarding all unduplicated

clients served by this program from October 1, 2013 through August 31, 2014, who lived within

the limits of the City of Orlando. All category totals should equal “Total Number of

Unduplicated Clients Served” listed at the top of the page.

2. Unable to Provide Information: If you are unable to provide any demographic information,

answer question #2, providing an explanation of why information was not reported. If the

problem was an error in data collection, state the program’s plans to sufficiently collect

information in the future.

Program Geographic Data

Place an X to select cities, zip codes, and neighborhoods where clients served by this program

lived during the period of October 1, 2013 through August 31, 2014. If your agency did not receive

funding during this time frame, place an X in the box next to NA (not applicable).

Program Outcomes

1. Proposed Outcomes (For NEW Agencies Only): Provide at least two (2) proposed program

outcomes and your plan for measuring the success of your program. Include any required

outcomes listed in the Scope of Service for the RFP for which you are applying. Include

activities, indicators, tools and frequency of data collection (e.g., sign in sheets collected

daily) that will be used to evaluate program success.

2. Measuring Program Success – Program Logic Models: For agencies currently funded by

Orange County and/or the City of Orlando: Complete the Program Logic Model to reflect

your program’s plan to measure program success. Include funder approved outcomes,

activities, indicators, tools and frequency of data collection used to evaluate program success.

Information provided should be specific and concise. Categories should flow logically across

from left to right following the arrows. Specific activities should line up with a corresponding

output then corresponding outcome.

3. Outcomes Report: Provide information regarding your program’s outcomes based on data

collected from October 1, 2013 through August 31, 2014. Outcomes should be funder

approved.

24

Program Revenue Comparison

Enter your agency’s fiscal year. List all sources of revenue in the appropriate categories. If the

sources of revenue exceed the number of spaces provided on the spreadsheet, then combine similar

sources of revenue. For example, under the Individual/Business Contributions category, you may

use the following sub-categories: individual, private business, faith-based organizations, service

organizations, etc. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not

enter data in the “Variance” and “% Change” columns. These columns will automatically calculate.

Program Expenditure Comparison

Enter your agency’s fiscal year. To obtain definitions of items listed on the Program Expenditure

Comparison spreadsheet, see “Expenditure Category Definitions” for a list of definitions. Note:

Spreadsheets are populated with formulas for ease of calculation. Do Not enter data in the

“Variance” and “% Change” columns. These columns will automatically calculate.

Program Expenditure Detail

Enter your agency’s fiscal year, listing items specifically funded by each funder. When completing

this section, adhere to Orange County’s funding restrictions, as noted in the Expenditure Category

Definitions list and contract agreements. To obtain definitions of items listed on the Program

Expenditure Comparison spreadsheet, see “Expenditure Category Definitions” for a list of

definitions. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not enter

data in the “Variance” and “% Change” columns. These columns will automatically calculate.

Program Budget Explanation

Using the submitted Program budget as a reference, answer all questions in this section. Below-the-

line resources such as in-kind goods and/or services should not be included in the budget.

1. Explanation of Funding: Please provide, for each year, a breakdown of what funding from

Orange County and /or City of Orlando – CRP will specifically fund.

2. Units of Service: Define your program’s units of service cost associated with running your

program. Provide the following information:

a. Description of Unit of Service - Provide a description of the unit of service for your

program. For RFPs include, if applicable, any defined unit of service outlined in the

Scope of Service. Examples of units of services include, shelter nights, program

hours, etc.

b. Cost per Unit of Service – Provide your program’s average cost for each unit of

service.

c. Total Cost per Program Year – Calculate the total cost of a program year based on

the defined unit of service. (e.g. $ - unit cost X # of units in a program year = total

cost per program year)

**NOTE (For RFP Agencies Only): See scopes of services for the RFP you are

applying for defined unit(s) of service(s) where applicable.

25

EMBEDDED SPREADSHEET DISPLAY

In this section, we will discuss the importance of correctly closing your embedded spreadsheets to

ensure the data entered will be displayed in an appropriate manner.

When closing your embedded spreadsheets, ensure the data is displayed correctly by making sure the

scroll bars are in the correct positions. The side scroll bar should be at the top, and the bottom scroll

bar should be all the way to the left. Below are examples of the correct and incorrect ways to

display your information in the spreadsheet before you exit.

Correct: The side scroll bar is all the way

to the top, and the bottom scroll bar is all

the way to the left. Correct display, you are

now ready to exit spreadsheet.

Incorrect: The side scroll bar is not all

the way to the top, and the bottom scroll

bar is not scrolled all the way to the left.

Incorrect display, you are not ready to exit

spreadsheet.

Incorrect display: If you exit the

spreadsheet with the incorrect display, this

is how your table will look in your proposal.

Correct display: If you exit the spreadsheet

with the correct display, your entered

information will be displayed correctly in

your funding proposal.

Scroll bars in wrong

positions.

Scroll bars in proper

positions.

26

EXPENDITURE CATEGORY DEFINITIONS Please use the following definitions as guidelines for completing expenditure categories.

Personnel Expenditures

Professional Staff Salaries: Wages earned by employees who work full or part-time and are

classified as such by personnel policies.

Support Staff Salaries: Employees, who are classified as such by personnel policies may be

based upon responsibilities and reporting relationships; compensation is generally tied to hours

worked.

Employee Benefits: The costs incurred by the agency for any expenses related to health, dental,

life, pension, and disability coverage for employees.

Payroll Taxes/Other: FICA, Medicare, Worker’s Comp, and unemployment.

Occupancy Expenditures

Building Lease/Rent: Costs associated with the mortgage, lease, or rental of facility.

Maintenance: Costs directly associated with upkeep of facility. This includes lawn services, light

bulbs, cleaning services, cleaning supplies, and any general repairs needed.

Utilities: All electric, water, sewage, and other related expenses.

Insurance: To include costs associated with commercial general liability coverage.

Operating/Programmatic Expenses

Note: Orange County and the City of Orlando’s funding cannot be used for capital expenses.

Administrative Costs: Agency costs not directly related to program expenses.

Advertising: Costs associated with advertising for the agency.

Bad Debt: An amount owed to the organization that is written off because the debt cannot be

collected and all reasonable efforts to collect it have been exhausted

Client Transportation Expenses: Any cash, vouchers, or expenses given to clients to pay

specifically for expenses associated with travel (e.g., bus pass).

Communication: All telephone and other related expenses.

Computer Expenses: Expenses related to computer usage including internet, networking,

upgrades, software support, and cost incurred for computer related supplies.

Depreciation: The decrease in value of assets.

Direct Assistance to Clients: Any cash, vouchers, or direct assistance given to clients.

Dues: Expenses associated with memberships in professional, civic, and related organizations in

order to promote the agency’s cause.

Equipment Lease/Maintenance: Periodic payment for use and maintenance of equipment.

Fundraising Expenses: Costs directly related to fundraising and special events.

Interest Expense: Total of all interest expenses related to loans/lines of credit.

Licenses, Taxes, Insurance: Costs associated with professional and occupational licenses,

liability insurance including vehicles (directors and officers), and any local taxes (e.g., property

taxes).

Miscellaneous: Expenses that do not fit into stated expenditure categories. Miscellaneous

expenditures equaling to 20% or more of the agency’s budget will need to be explained in the

funding proposal.

27

Office Expenses: Consumable materials and supplies such as stationery, paper, pens,

envelopes, and folders.

Postage: All costs associated with delivery services, postage, and mail sent out under the

agency’s bulk mail permit.

Printing: All costs associated with printing, binding, and other graphic reproduction services,

including charges for services performed by a private printing company.

Professional Fees/Outside Consultants: Costs associated with accounting services, external

human resource functions, organizational assessments, legal services, etc.

Program Supplies: Any supplies directly related to program operations.

Staff Development/Training: Costs associated with conferences, conventions, seminar

registration fees and travel costs related to development/training.

Staff Travel: Authorized travel expenses of all officers, employees, and other authorized

persons. This may include use of agency vehicles. Do not include travel costs associated with

staff development/training or direct assistance to clients for travel. Travel expense

reimbursements for use of personal vehicles only, that are included in proposed program budget

shall not exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

Subscriptions/Publications: Costs of subscribing to outside media including newspapers,

periodicals, and newsletters.

Support to Parent Organization: Fees to national organization for support services.

Vehicle Maintenance: Costs associated with routine preventative vehicle maintenance (e.g.,

oil change, tune ups).

Volunteer Expenses: Direct expenses associated with volunteers.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 28

Orange County

Request for Proposal

Scopes of Service

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 29

Adult Literacy Program

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide learning opportunities for adults with limited writing, math, and English

language skills to improve their capacities so that they can succeed as productive family members,

employees and citizens. The program component shall have an emphasis on basic skills such as reading,

writing, math, English language competency, and problem solving. This funding may also support

literacy in the area of English for Speakers of Other Languages (ESOL). Program services may be

provided at various locations as approved by Orange County, allowing program access to clients seven

(7) days a week. Orange County reserves the right to adjust program requirements based on community

needs.

Services to be provided but shall not be limited to the following:

Provide intensive adult literacy services to help break the cycle of illiteracy among adults by

integrating adult literacy and/or basic education in a group and/or one-on-one setting.

Provide instruction to increase self-sufficiency and skills necessary to gain employment to include,

but not limited to filling out a job application and pursuing additional educational opportunities.

Educate and encourage parents/caregivers to become full partners in the educational development

of their children.

Provide support to participants working towards the completion of a secondary school education or

to pass the General Educational Development (GED) test.

Utilize an evidenced-based curriculum in program instruction.

Preference shall be given to all client referrals received from Orange County’s Neighborhood

Centers for Families.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

training and experience in providing educational services to adult populations. Appropriate

training and experience in related fields may be accepted in lieu of education with the approval of

Orange County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of

instruction in the area of literacy.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 30

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one instructional hour of service per student (one-on-

one or group).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 31

Alleviating Hunger Program –Afterschool Snack/Meal Program

Scope: The Orange County Citizens’ Commission for Children (CCC) is seeking a qualified nonprofit

agency in Orange County to provide nutritious meals/snacks as part of an afterschool program.

Meals/snacks should include but not be limited to at least one fruit, one protein, and milk or juice.

Agency will identify and partner with at least two (2) afterschool programs serving low-income and at-

risk children in Orange County as approved by the County. Program shall primarily take place during

after school hours during the school year and for a minimum of six weeks during summer vacation.

Orange County reserves the right to adjust program requirements based on community needs.

Services to be provided but shall not be limited to the following:

Provide nutritious foods based on USDA (United Stated Department of Agriculture) dietary

guidelines.

Provide direct oversight including monitoring of program.

Comply with all Orange County Health Department and all County, State, and Federal regulations

and laws pertaining to food handling.

Develop and maintain records of signed parental notification and permission documentation to

include information on individual client allergies.

Maintain daily records pertaining to food distribution according to Orange County requirements.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

training and experience. Staff’s experience in related fields may be accepted in lieu of education

with the approval of Orange County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 32

Unit of Service

The cost effective unit of service shall be one meal/snack consisting of one fruit, one protein

and milk or juice per day for per student.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 33

Alleviating Hunger Program – Prepared Food Distribution

Scope: The Orange County Citizens’ Commission for Children (CCC) is seeking a qualified nonprofit

agency in Orange County to provide prepared or re-prepared meals, obtained from local hotels and

restaurants, to nonprofit agencies with onsite feeding programs in Orange County (i.e., soup kitchens,

residential programs). Orange County reserves the right to adjust program requirements based on

community needs.

Services to be provided but shall not be limited to the following:

Provide, at a low cost, prepared nutritional foods to be used for client meals at partnering agencies.

Provide training on food safety, food service seminars, and sanitation guidelines to all agencies in

receipt of food products.

Maintain records pertaining to the food distribution according to Orange County requirements.

Comply with all Orange County Health Department and all County, State, and Federal regulations

and laws pertaining to food handling.

Monitor qualified recipient agencies at a minimum of once yearly to ensure compliance with food

handling standards, as specified under County, State, and Federal regulations and laws.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

training. Appropriate training and experience in related fields may be accepted in lieu of education

with the approval of Orange County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one pound of food distributed.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 34

At- Risk Youth – Targeted Community Apopka/Zellwood

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide academic enrichment and recreational programming for elementary and/or

middle school at-risk youth from low-income families in the Apopka/Zellwood and surrounding

community. Programming shall primarily take place after school during the school year and for a

minimum of six (6) weeks during summer vacation. The program components shall have an emphasis

on academic skills such as reading, writing, math, English language proficiency, and problem solving.

Programming emphasis shall also be placed on encouraging parental involvement in the education of

their children. Orange County reserves the right to modify days and hours of service and other program

requirements based on community needs.

Services to be provided but shall not be limited to the following:

Provide after school academic enrichment services for at-risk youth in elementary and/or middle

schools for a minimum of three (3) hours between 2 pm and 6 pm, Monday through Friday.

Provide summer instructional and recreational services for at-risk youth in elementary and/or

middle schools for a minimum of eight (8) hours per day for at least six (6) weeks from June

through July.

Incorporate activities to foster parental involvement with their child(ren).

Teach and encourage youth to use sound decision making and positive interaction with peers and

authority figures.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree, CDA (Child

Development Associate Credential), or other certification in the field of early learning or childcare.

Appropriate training and experience in the field of providing educational/recreational services to

school aged participants, may be accepted in lieu of education with the approval of Orange

County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of

instruction.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency must abide by the staff-to-youth ratio requirements outlined in Section 402.305 (4) of

the Florida Statutes.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background

screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 35

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of program services per day (one-on-one or

group).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 36

Emergency Assistance Program East of I-4

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide emergency financial assistance to eligible Orange County individuals and

families who are facing an unforeseen financial hardship due to an unexpected event that is the direct

cause or a contributing factor to the need for assistance. The program shall provide temporary financial

assistance to prevent eviction for non-payment of rent/mortgage or interruption of utilities one time

during the contract year. (If late fees cannot be waived or negotiated with the vendor, one month’s late

fees may be paid). Funds for this program shall not be used to provide any deposits. All payments shall

be made directly to the vendor, i.e., landlord, mortgage company, utility company. Program shall serve

Orange County citizens with priority given to those residing East of I-4. Primary zip codes to be served

shall be 32807, 32809, 32819, 32821, 32822, 32824, 32825, 32827, 32830, 32836, 32837, and 32839.

The program shall make every effort to expend at least 70% of funding in the primary zip codes listed.

Orange County reserves the right to adjust program requirements based on community needs.

Services to be provided shall include, but not be limited to documenting the following:

Verify the following:

Residency in Orange County: Verify applicant has established residency in Orange County.

Residency may be established by driver’s license, rental agreement/receipts, utility deposits and/or

receipts, voter registration card, library card, vehicle registration, award check with Orange County

address. May also establish residency with documentation that children are enrolled in Orange County

Public School. Note: Other established documents may be used to document residency. Agency must

verify residency with three (3) of the noted documents.

Past Management Within Past 30-60 Days: Verify applicant had past management (sufficient

income/resources) to meet basic needs prior to an unforeseen event that caused an emergency crisis

that qualifies for emergency assistance.

Future Management: Verify applicant will have future management (sufficient income and resources)

to meet basic needs the following month once assistance has been provided.

Past and Future Management: Verify and document by paycheck stubs, bank statements,

government benefit award letters, or other documentation as approved by Orange County.

Emergency Crisis/Need: Verify emergency crisis, i.e., eviction notice, foreclosure or shut-off

notice or loss of utility service.

Unforeseen Emergency Hardship: Verify unforeseen loss of a job, loss or reduction of

household income, unexpected medical expenses, car repairs, a family dissolution, death in the

family, etc.

To complete the verification process, program will be required to collect confidential information

regarding household composition and financial need (i.e., ID, Social Security cards, bills, bank

statements, check stubs).

Track the number of households and persons in the household for reporting purposes to Orange County

on a monthly basis.

Provide assistance in the application for other public benefits (i.e., SNAP).

Provide linkage/referrals to participants to other community resources, i.e., food, clothing, budgeting

which may provide needed support.

Provide oversight of the deliverables to ensure the terms and conditions are in compliance with the

contract.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, a bachelor’s degree. Appropriate training

and experience in the field of providing financial assistance, may be accepted in lieu of education with

the approval of Orange County.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 37

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of

instruction in the area of literacy.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background screening

of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one household as defined by the head of household

regardless of the number of persons in the household.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 38

Emergency Assistance Program West of I-4

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide emergency financial assistance to eligible Orange County individuals and

families who are facing an unforeseen financial hardship due to an unexpected event that is the direct

cause or a contributing factor to the need for assistance. The program shall provide temporary financial

assistance to prevent eviction for non-payment of rent/mortgage or interruption of utilities one time

during the contract year. (If late fees cannot be waived or negotiated with the vendor, one month’s late

fees may be paid). Funds for this program shall not be used to provide any deposits. All payments shall

be made directly to the vendor, i.e., landlord, mortgage company, utility company. Program shall serve

Orange County citizens with priority given to those residing West of I-4. Primary zip codes to be

served shall be 32703, 32712, 32757, 32808, 32805, 32811, and 32810. The program shall also provide

services for a minimum of one day a week at the Apopka/Zellwood Neighborhood Center for

Families located at 6565 Willow Street, Zellwood, Florida 32789. The program shall make every

effort to expend at least 70% of funding in the primary zip codes listed. Orange County reserves the

right to adjust program requirements based on community needs.

Services to be provided shall include, but not be limited to documenting the following:

Verify the following:

Residency in Orange County: Verify applicant has established residency in Orange County.

Residency may be established by driver’s license, rental agreement/receipts, utility deposits and/or

receipts, voter registration card, library card, vehicle registration, award check with Orange County

address. May also establish residency with documentation that children are enrolled in Orange

County Public School. Note: Other established documents may be used to document residency.

Agency must verify residency with three (3) of the noted documents.

Past Management Within Past 30-60 Days: Verify applicant had past management (sufficient

income/resources) to meet basic needs prior to an unforeseen event that caused an emergency

crisis that qualifies for emergency assistance.

Future Management: Verify applicant will have future management (sufficient income and

resources) to meet basic needs the following month once assistance has been provided.

Past And Future Management: Verify and document by paycheck stubs, bank statements,

government benefit award letters, or other documentation as approved by Orange County.

Emergency Crisis/Need: Verify emergency crisis, i.e., eviction notice, foreclosure or shut-off

notice or loss of utility service.

Unforeseen Emergency Hardship: Verify unforeseen loss of a job, loss or reduction of

household income, unexpected medical expenses, car repairs, a family dissolution, death in the

family, etc.

To complete the verification process, program will be required to collect confidential information

regarding household composition and financial need (i.e., ID, Social Security cards, bills, bank

statements, check stubs).

Track the number of households and persons in the household for reporting purposes to Orange

County on a monthly basis.

Provide assistance in the application for other public benefits (i.e., SNAP).

Provide linkage/referrals to participants to other community resources, i.e., food, clothing,

budgeting which may provide needed support.

Provide oversight of the deliverables to ensure the terms and conditions are in compliance with the

contract.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 39

The Agency’s direct program staff shall have at minimum, a bachelor’s degree. Appropriate

training and experience in the field of providing financial assistance, may be accepted in lieu of

education with the approval of Orange County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of

instruction in the area of literacy.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background

screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one household as defined by the head of household

regardless of the number of persons in the household.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 40

Employment/Job Readiness Position in Support of the Eatonville Neighborhood Center for

Families

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to employ a full time staff position to provide job search counseling services to

Orange County residents age 18 and older, who are unemployed or under-employed. Comprehensive

case management will be provided to participants to enable them to become job ready and/or employed.

Programming will take place at the Eatonville Neighborhood Center for Families located at 323 E.

Kennedy Blvd., Ste. A, Eatonville, Florida, 32751. Staff position will be available five days per week,

Monday through Friday. Referrals will come primarily from Orange County’s Neighborhood Centers

for Families (NCF), but may also come from a variety of sources based on community outreach to

include, but not be limited to, school administrators, churches, neighborhood associations, day care

centers, community mental health agencies, and other NCF partners. Orange County reserves the right

to adjust program requirements based on community needs including, but not limited to location and

hours of operation.

Services to be provided shall include, but not be limited to the following:

Identify and recruit eligible program participants.

Provide assistance to program participants in searching for and/or securing permanent employment

opportunities through individual job development, referral to job listing resources, and the

development of individual career service plans and if applicable the pursuit of further education

Collect and analyze information about program participants through records, tests, interviews, and

professional sources, to appraise their interest, aptitudes, abilities, and personality characteristics

for vocational and career planning.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate staff to serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum an associate’s degree with appropriate

training and experience in providing job counseling and placement services.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Must integrate into the organizational structure of the NCF and actively participate in planning

meetings and other activities.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 41

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of direct services (group or one-on-one).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 42

Employment/Job Readiness Position in Support of the Engelwood Neighborhood Center for

Families

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to employ a full time staff position to provide job search counseling services to

Orange County residents age 18 and older, who are unemployed or under-employed. Comprehensive

case management will be provided to participants to enable them to become job ready and/or employed.

Programming will take place at the Engelwood Neighborhood Center for Families located at 6000

Stonewall Jackson Road, Orlando, Florida, 32807. Staff position will be available five days per

week, Monday through Friday. Referrals will come primarily from Orange County’s Neighborhood

Centers for Families (NCF), but may also come from a variety of sources based on community outreach

to include, but not be limited to, school administrators, churches, neighborhood associations, day care

centers, community mental health agencies, and other NCF partners. Orange County reserves the right

to adjust program requirements based on community needs including, but not limited to location and

hours of operation.

Services to be provided shall include, but not be limited to the following:

Identify and recruit eligible program participants.

Provide assistance to program participants in searching for and/or securing permanent employment

opportunities through individual job development, referral to job listing resources, and the

development of individual career service plans and if applicable the pursuit of further education

Collect and analyze information about program participants through records, tests, interviews, and

professional sources, to appraise their interest, aptitudes, abilities, and personality characteristics

for vocational and career planning.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate staff to serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum an associate’s degree with appropriate

training and experience in providing job counseling and placement services.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Must integrate into the organizational structure of the NCF and actively participate in planning

meetings and other activities.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 43

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of direct services (group or one-on-one).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 44

English for Speakers of Other Languages (ESOL) Instructional Position in Support of the

Oakridge Neighborhood Center for Families

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide ongoing, comprehensive instruction for Orange County residents whose

first language is not English. The English for Speakers of Other Languages (ESOL) instructional

position will be a full-time position. The instruction will help participants acquire necessary language

skills to enable them to speak, read, write and converse in English. Skills will also enhance effective

communication and intercultural relationships. Programming will take place at the Oak Ridge

Neighborhood Center for Families, located at 150 Amidon Lane, Orlando, Florida 32809. Staff

position will be available five days per week, Monday through Friday. Referrals will come primarily

from Orange County’s Neighborhood Centers for Families (NCF), but may also come from a variety of

sources based on community outreach to include, but not be limited to, school administrators, churches,

neighborhood associations, day care centers, community mental health agencies, and other NCF

partners. Orange County reserves the right to adjust program requirements based on community needs

including, but not limited to location and hours of operation.

Services to be provided shall include, but not be limited to the following:

Assess participants’ linguistic needs for placement in the program at appropriate level of learning.

Contribute to development of curriculum.

Actively engaging students by running a dynamic and student-centered classroom.

Survey student’s expectation/goals at the beginning of each new cycle/module (or new class

attendance) and develop appropriate curriculum.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate staff to serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum a bachelor's degree. Staff shall also

have at least 3 months of ESOL or foreign language instruction experience in a classroom setting.

A certificate in ESOL instruction from a regionally accredited institution of higher education

along with six (6) months of ESOL instruction may be accepted in lieu of bachelor’s degree.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency staff must be able to competently communicate in the language(s) of participants (i.e.,

Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Must integrate into the organizational structure of the NCF and actively participate in planning

meetings and other activities.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 45

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff shall protect the rights and confidentiality of all program participants and

their families.

Unit of Service

The cost effective unit of service shall be one hour of instruction.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 46

Family Counseling Position in Support of the Lake Weston Neighborhood Center for Families

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to employ a full time staff position to provide counseling to uninsured Orange County

individuals and families to aid dealing with issues that may put them at risk for delinquency, academic

failure, involvement with law enforcement, unhealthy relationships, mental health issues, poor social

skills, drug use and abuse, unemployment, and other related problems. The program will have an

emphasis on prevention, delivering ongoing comprehensive case management of program participants

enabling them to achieve healthy functioning. Referrals will come primarily from Orange County’s

Neighborhood Centers for Families, but may also come from a variety of sources based on community

outreach to include, but not be limited to, school administrators, churches, neighborhood associations,

day care centers, community mental health agencies, and other NCF partners. Program office will be

located at the Lake Weston Neighborhood Center for Families. Staff position will be available five

days per week, Monday through Friday. Program services may be conducted various locations

throughout the County including, but not limited to in the office, in the home, community centers, and/or

in the schools. Orange County reserves the right to adjust program requirements based on community

needs including, but not limited to location and hours of operation.

Services to be provided shall include, but not limited to the following:

Provide counseling services to individuals and groups assisting them with mental health issues and

behavior modification to overcome issues with family, parenting, and marital problems; suicide;

stress management; problems with self-esteem; and issues associated with aging and mental and

emotional health.

Work with children, adolescents, families, adults, and seniors in an effort to promote healthy,

positive and productive relationships and skills.

Utilize a prevention/early intervention focus, this position will provide counseling services to

multiple populations in a variety of settings

Perform psychosocial assessments through interview of clients, family and others and review of

records.

Perform ongoing monitoring of the condition of the clients to evaluate the success of therapy, track

progress and adapt participation plans as required.

Provide linkage to clients to other support services as appropriate and within the parameters of

designated program, such as medical evaluation and treatment, social services, and employment

services and prepare and maintain required documentation.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate staff to serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, a master’s degree in Counseling, Social

Work, Psychology or closely related field and two years of experience in counseling, social or

residential services. A bachelor’s degree and four (4) years experience in counseling, social or

residential service may be accepted in lieu of graduate level education.

The Agency staff shall demonstrate and possess appropriate knowledge, training, and experience

in the delivery of counseling services to at-risk populations.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 47

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of direct service per client (group or

individual).

The agency shall maintain a caseload of at least twenty-five (25) individuals/families.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 48

Life Skills Training and Development for Offenders

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide life skills classes and training services for males and females incarcerated

in the Orange County Jail and/or Work Release Centers to help them successfully, upon release, re-enter

society, prevent recidivism, and enable them to become responsible members in the community. The

program components shall also focus on basic skills such as anti-social behavior, anger management,

problem solving, functional social skills, communication skills, inter-personal relationships, self control,

substance abuse/addiction education, job training, and transitional housing. Classes will be held Monday

through Friday from 8 am – 5 pm. Orange County reserves the right to modify program requirements

based on community needs.

Services to be provided but shall not be limited to the following:

Provide comprehensive life skills programming in order to reduce recidivism and increase

knowledge-based skills and attitudes in participants to lead to productive lives in the community

upon re-entry.

Assist participants in their ability to problem solve at levels of proficiency to function on the job,

in family relationships, and in society.

Assist participants with goal setting in preparation for release to reintegrate into society.

Assist participants with skills to make positive lifestyle and behavioral changes in order to build

healthy relationships and achieve goals during the reintegration period.

Utilize evidence-based curriculum for instructional program that is approved by Orange County.

Develop support strategies to include but not be limited to address employment readiness, career

development, money management, GED education, daily living skills, and social skills.

Assist participants in life/social skills to improve coping skills and interpersonal strategies to

develop healthy relationships.

Provide linkage to community resources to assist participants in reestablishing ties to community

services.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

training a high school diploma and four years experience and training in providing life skills

education services to incarcerated populations.

The Agency staff/volunteers shall demonstrate and possess appropriate knowledge, training, and

experience in the delivery of instruction in the area of life skills.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall develop working relationships with correctional staff and local agencies in order

to maintain continuum of services to the participants.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 49

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one class with a minimum of 15 participants.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 50

Parenting and Home Visitation Position in Support of Eatonville Neighborhood Center for

Families

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to employ a full time staff position to provide curriculum-based parenting education

and home visitation support services to residents residing in Orange County. The program will have an

emphasis on intervention and prevention, delivering ongoing comprehensive case management services,

assisting families in working towards achieving healthy family functioning and self sufficiency. The

program will also work with parents and children with a goal of assisting families with attaining success

in school, home life and community. Parents and children will receive ongoing encouragement and

support as they work towards achieving greater stability, productivity and improved family functioning.

The primary location of the program will be the Eatonville Neighborhood Center for Families located

at 323 E. Kennedy Blvd., Ste. A, Eatonville, Florida, 32751. This position will be available to

provide services for five days per week, Monday through Friday, with a flexible schedule that include

extended and weekend hours based on the needs of the clients. Referrals will come primarily from

Orange County’s Neighborhood Centers for Families (NCF), but may also come from a variety of

sources based on community outreach to include, but not be limited to, school administrators, churches,

neighborhood associations, day care centers, community mental health agencies, and other NCF

partners. Orange County reserves the right to adjust program requirements based on community needs

including, but not limited to location and hours of operation.

Services to the provided, but not limited to the following:

Assess family dynamics in order to determine the strengths, weakness and case planning for

program participants.

Provide counseling, support and teach a variety of home and family management skills using an

evidenced-based curriculum approved by Orange County.

Provide in-home counseling and family management support services to families with children up

to age 18.

Provide parenting skills training, budgeting, homemaking assistance, assistance with seeking

employment, crisis assistance, resources, child care referrals, advocacy, and assistance with

procuring entitlements, food, housing, furniture, and clothing.

Provide linkage to clients to other support services as appropriate and within the parameters of

designated program, such as medical evaluation and treatment, social services, and employment

services and prepare and maintain required documentation.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements:

The Agency shall designate staff to serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum a bachelor’s degree in social work,

education, early childhood education or a related field and two years of experience. An associate’s

degree and appropriate training or a high school diploma and four years experience may be

accepted in lieu of graduate level education.

The Agency shall maintain a caseload of at least twenty-five (25) individuals/families, and shall

document on a regular basis the participants’ progress/goal attainment in the activity logs.

The Agency staff shall demonstrate and possess appropriate knowledge, training, and experience in

a variety of homemaking areas, and the ability to understand the problems of economically

disadvantaged families.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a manner

that is sensitive to the backgrounds and cultures of program participants.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 51

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of direct services (group or one-on-one).

The agency shall maintain a caseload of at least twenty-five (25) individuals/families.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 52

Supportive Counseling for Children & their Families with Special Needs

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide supportive counseling services for children with developmental

disabilities/delays, their siblings, and their parents/guardians to gain coping skills, improve parenting

skills, and increase healthy family functioning. Orange County reserves the right to adjust program

requirements based on community needs.

Services to be provided shall include, but not be limited to the following:

Provide comprehensive counseling to children with developmental disabilities/delays, their

siblings and their parents/guardians.

Deliver ongoing comprehensive case management to participants to enable healthy family

functioning and strengthen family resilience.

Provide appropriate training and consultation to families as needed to include, but not be limited to

parenting classes and coaching on positive discipline methods, in order to improve family coping

strategies and foster positive relationships.

Assist families with information about their child’s diagnosis and condition and identify strategies

for the coordination of education, medical, social service, and community service providers.

Collaborate with other health and human services agencies to increase client, family and

community awareness of benefits and services and should develop working relationships with

connected agencies or individuals in order to maintain continuum of services to the youth and their

family.

The agency shall take into consideration each youth’s cultural and ethnic background and gender

in all aspects of disability impairment screening, assessment, treatment planning and ensure that

treatment is based on these individualized needs.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, a bachelor’s degree or be a licensed as

an RN or Clinical Social Worker with several years of relevant work experience, ideally involving

consulting in the disability coordinated care arena.

The Agency’s staff shall possess the ability to coordinate the client needs and initiate problem

identification and problem-solving techniques.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 53

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of counseling service (group or individual).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 54

Vulnerable Populations – Employment Training for Disabled Adults

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide employment training services for developmentally disabled Orange County

residents, 18 years and older. Program participants may be referred to program by Vocational

Rehabilitation (VR), Agency for Persons with Disabilities, other agencies, or by self referral. The

program components shall have an emphasis on increasing the independence, knowledge, and safety of

developmentally disabled individuals by providing training in job skills needed to prepare and place

participants in gainful employment in the mainstream workforce. Program services may be provided at

various locations as approved by Orange County, allowing program access to clients seven (7) days a

week. Orange County reserves the right to adjust program requirements based on community needs.

Services to be provided shall include, but not be limited to the following:

Provide employment training to disabled individuals based on the demand for job skills necessary

to partnering employers and job placement locations.

Provide job placement, support, and follow up evaluation for disabled individuals in program.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

certification in a field relating to working with developmentally disabled. Appropriate training and

experience in related fields may be accepted in lieu of education with the approval of Orange

County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of program services per client.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 55

Vulnerable Populations – Training for the Deaf/Hearing Impaired

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide training and education services for deaf/hearing impaired Orange County

citizens. Program participants may be referred to programming by Vocational Rehabilitation (VR),

Agency for Persons with Disabilities, other agency, or self referral. The program components shall have

an emphasis on increasing the independence, knowledge, and safety of deaf/hearing impaired

individuals by providing services emphasizing American Sign Language (ASL) instruction, usage of

technology in order to foster successful independent living skills for participants. Program services may

be provided at various locations as approved by Orange County, allowing program access to clients at

least five (5) days a week. Orange County reserves the right to adjust program requirements based on

community needs.

Services to be provided shall include, but not be limited to the following:

Provide American Sign Language (ASL) and other relevant instruction to participants in order to

increase their knowledge and coping skills in regards to living successfully with their disability.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate

certification in a field relating to working with developmentally disabled. Appropriate training and

experience in related fields may be accepted in lieu of education with the approval of Orange

County.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one hour of direct client service (one-on-one).

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 56

Health, Recreational and Support Programming for Seniors

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide services to seniors 55 years of age and older at 2 (two) locations in the

County. The program component shall have an emphasis on socialization, special events, creative

learning activities, exercise, and games. Programming may include field trips as approved by Orange

County. This funding can also support health screenings and nutritional counseling. Special events

may require flexible hours. Orange County reserves the right to adjust program requirements based on

community needs including, but not limited to location and hours of operation.

Services locations shall be: 1. East Orange Community Center, 12050 East Colonial Drive, Orlando, Florida 32826. Services

will be accessible to seniors, for a minimum of four (4) days per week, between the hours of 9:30

a.m. and 5:00 p.m., excluding holidays and weekends.

2. South Orange - Holy Cross Catholic Church, 12600 Marsfield Avenue, Orlando, Avenue

32837. Services will be accessible to seniors a minimum of three (3) days per week between the

hours of 10:00 a.m. and 2:00 p.m., excluding holidays and weekends.

Services to be provided shall include, but not be limited to the following

Provide engaging, mentally stimulating activities to include but not be limited to board games,

congregate meals and movie/shopping days.

Provide exposure to cultural and other special events.

Provide learning activities (i.e., quilting, ceramics, knitting, arts & crafts, dance classes).

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Coordinate nutritional counseling and health screenings/awareness for participants.

Facilitate safe, group exercise activities designed specifically for seniors to promote active living.

Provide the County a monthly activity schedule one month before the activities will take place.

Provide access to other needed services in the community particularly those within the

Neighborhood Center for Families.

Minimum Requirements

The Agency shall engage a senior services coordinator to facilitate all operations of the program.

The Agency’s direct program staff shall have at minimum, an associate’s degree and sufficient

training and experience providing education, recreation and exercise fitness services to senior

populations.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 57

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one class with a minimum of 15 participants.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less

than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 58

Support Services, Socialization and Recreational Programming for the Mentally Challenged

Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency

in Orange County to provide socialization and recreational programming for mentally challenged

Orange County citizens. The program will be designed to provide a safe and secure environment for

citizens with mental health challenges to participate in social and recreational activities. Basic human

services may include, but are not limited to: nutritious meals, clothing, laundry facilities, internet and

phone access, personal hygiene items, recreation and socialization with peers and linkage to other

community services. Program services will be provided for a minimum of five (5) days a week, six (6)

hours per day. Hours may vary based on programming needs as approved by Orange County. Orange

County reserves the right to modify program requirements based on community needs.

Services to be provided shall include, but not be limited to the following:

Provide socialization and recreational services to participants in a manner that is sensitive to

diagnosed mental health challenges. Maintain a working relationship with mental health service

providers, the Orange County Sheriff’s Department and the Department of Corrections.

Preference shall be given to all referrals received from Orange County’s Neighborhood Center for

Families.

Minimum Requirements

The Agency shall designate a program coordinator to supervise all operations of the program and

serve as liaison between the agency and Orange County.

The Agency’s direct program staff shall have appropriate training and experience in providing

services to persons with mental health diagnoses.

The Agency’s staff/volunteers, which will be part of the program, shall provide services in a

manner that is sensitive to the backgrounds and cultures of program participants and disabilities of

program participants.

The Agency must have staff/volunteers that is able to competently communicate in the language(s)

of participants (i.e., Spanish), or have ready access to translators.

The Agency must be fiscally sound and capable of managing the proposed program.

Provide, during the duration of the contract oversight of the deliverables to ensure the terms and

conditions are in compliance with the contract.

The Agency shall provide quality services with measurable outcomes as approved by Orange

County.

The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome

achievement of all program’s participants.

If applicable, staff travel expense reimbursements included in proposed program budget shall not

exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.

If applicable, the Agency must provide, to the County, a copy of all executed memorandums of

understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,

with other organizations that will be instrumental in the carrying out of program services.

Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background

Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.

If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)

regulations, agency staff/volunteers shall protect the rights and confidentiality of all program

participants and their families.

Unit of Service

The cost effective unit of service shall be one day of client attendance.

The agency shall be required to provide and report on the specified number of contracted units of

service during the contract year. (Total number of required units of service is based on available

funding and unit rate as approved by the County during contract negotiations.)

59

Review Panel

Assignments

60

PANEL ASSIGNMENTS FOR PROGRAMS (RENEWAL AGENCIES ONLY)

Programs are categorized into four review panels with other programs that provide similar services to

the community. Below is a listing of all Renewal agencies, their programs, and their assigned review

panel. If your agency’s program(s) are assigned to more than one review panel, your agency is

required to submit the appropriate number of funding proposals for each review panel.

Agency Program(s) Review Panel Assignment

Aspire Health Partners, Inc.

Addictions Receiving Facility

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Case Management Position –

In Support of Bithlo NCF

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Case Management Position –

In Support of Winter Park

NCF

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Family Counseling Position –

In Support of Ivey Lane NCF

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Family Counseling Position –

In Support of West Orange

NCF

Panel 1 –Developing Healthy

Communities through Health &

Counseling

BETA Center, Inc.

Parenting & Home Visitation

Position – In Support of

Bithlo NCF

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Parenting & Home Visitation

Position – In Support of Lake

Weston NCF

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Boys and Girls Clubs of

Central Florida, Inc.

Downtown Boys and Girls

Club

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Central Florida Urban League,

Inc. Housing Counseling

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Christian Service Center Family and Emergency

Services

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Coalition for the Homeless of

Central Florida, Inc.

Women's Residential

Counseling Center (WRCC)

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Resident Services

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Community Coordinated Care

for Children, Inc. Early Learning

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Community Health Centers,

Inc. Pediatric Expansion

Panel 1 –Developing Healthy

Communities through Health &

Counseling

61

Agency Program(s) Review Panel Assignment

Consumer Credit Counseling

Service of Greater Atlanta, dba

Clearpoint Credit Counseling

Solutions

Housing Counseling

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Guardian Care, Inc.

Skilled Nursing Panel 4 - Supporting Our Seniors

Harbor House of Central

Florida, Inc.

Children's Services

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Court Advocacy

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Domestic Violence

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Health Care Center for the

Homeless, Inc. Primary Care

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Heart of Florida United Way,

Inc. 211

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Legal Aid Society Orange Legal Aid Society Orange Bar

Association, Inc.

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Life Concepts, Inc. dba

QUEST, Inc.

Behavioral Services

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Transitional Living

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Lifestream Behavioral Center,

Inc. Anthony House

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

Lighthouse Central Florida Vision Rehabilitation for

Adults and Families

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Orlando Day Nursery

Association In Support of Families

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

62

Agency Program(s) Review Panel Assignment

Orlando Health, Inc.

Sexual Trauma Recovery

Center Adult Program

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Sexual Trauma Center

Children Program

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Orlando/Orange County

COMPACT, Inc. COMPACT

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

Seniors First, Inc.

Community Care for the

Elderly Panel 4 - Supporting Our Seniors

Congregate Meals Panel 4 - Supporting Our Seniors

Guardianship Panel 4 - Supporting Our Seniors

Home Delivered Meals Panel 4 - Supporting Our Seniors

Short Term Case Management Panel 4 - Supporting Our Seniors

Stepping Stone Panel 4 - Supporting Our Seniors

Transportation Panel 4 - Supporting Our Seniors

Share the Care, Inc. In-home Respite Panel 4 - Supporting Our Seniors

The American Red Cross of

Central Florida, Inc. Disaster Relief Services

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

The Children’s Home Society

A Place for Children

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Green House Counseling

Center

Panel 1 –Developing Healthy

Communities through Health &

Counseling

The Devereux Foundation, Inc. Family Support and Visitation

Center

Panel 2 - Building Thriving

Communities Through Education,

Prevention & Support Services

The Salvation Army Women and Children's Shelter

Panel 3 - Lending a Helping Hand

through Emergency & Crisis

Assistance Services

63

Agency Program(s) Review Panel Assignment

The Salvation Army Case Management Position –

In Support of the Bithlo NCF

Panel 1 –Developing Healthy

Communities through Health &

Counseling

Volunteers for Community

Impact, Incorporated

Foster Grandparent Program Panel 4 - Supporting Our Seniors

Retired Senior Volunteer

Program (RSVP) Panel 4 - Supporting Our Seniors

64

PANEL ASSIGNMENTS FOR REQUEST FOR PROPOSAL

(RFP AGENCIES ONLY)

Request for Proposals (RFPs) are categorized into four review panels with other programs that provide

similar services to the community. Below is a listing of the RFPs and their assigned review panels. If

your agency is applying for more than one RFP that is assigned to different review panels, your

agency is required to submit the appropriate number of funding proposals for each review panel.

Panel 1 –

Developing Healthy

Communities through

Health & Counseling

Panel 2 –

Building Thriving

Communities through

Education, Prevention and

Support Services

Panel 3 –

Lending a Helping

Hand through

Emergency & Crisis

Assistance Services

Panel 4 –

Supporting Our

Seniors

Supportive Counseling

for Children & their

Families with Special

Needs

Adult Literacy Program

Alleviating Hunger

Program – After

School Snack/Meal

Program

Health, Recreational

& Support

Programming for

Seniors

Employment Training

for Disabled Adults

At-Risk Youth – Targeted

Community –

Apopka/Zellwood

Alleviating Hunger

Program – Prepared

Food Distribution

Training for the

Deaf/Hearing Impaired

Employment & Job Readiness

Position in Support of the

Eatonville NCF

Emergency

Assistance Program –

West of I-4

Support Services,

Socialization &

Recreational

Programming for the

Mentally Challenged

Employment & Job Readiness

Position in Support of the

Engelwood NCF

Emergency

Assistance Program –

East of I-4

Family Counseling

Position In Support of

the Lake Weston NCF

English for Speakers of Other

Languages (ESOL)

Instructional Position in

Support of the Oakridge NCF

Life Skills Training &

Development for Offenders

Parenting & Home Visitation

Position in Support of the

Eatonville NCF

Citizens’ Review Panel Fund Distribution Process

Information Packet

For More Information Contact 407-836-7610

August 2014