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Process Information Packet
Orange County/City of Orlando
Citizens’ Review Panel (CRP)
Fund Distribution Process
FY: 2015-2016
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TABLE OF CONTENTS
Welcome ------------------------------------------------------------------------------------------------------------------------ 3
Request for Proposal (RFP) Information ---------------------------------------------------------------------------------- 4
Contracting Authority Overview & Neighborhood Center For Families (NCF) -------------------------------- 4
Agency Eligibility ------------------------------------------------------------------------------------------------------------ 5
General Contract Requirements & Review Standards ------------------------------------------------------------------ 5
Purpose of Request For Proposals & Available Funds (For RFP Agencies Only) -------------------------------- 7
Citizens’ Review Panel Funding Review Panels ------------------------------------------------------------------------ 8
Process Timeline --------------------------------------------------------------------------------------------------------------- 9
Notice of Intent To Apply (All Agencies) -------------------------------------------------------------------------------- 10
Proposal Training Registration Form (All Agencies) ------------------------------------------------------------------- 11
Withdrawal Form (RFP Agencies) ---------------------------------------------------------------------------------------- 12
Funding Proposal Instructions ---------------------------------------------------------------------------------------------- 13
Funding Proposal Technical Assistance ---------------------------------------------------------------------------------- 14
Embedded Spreadsheet Display -------------------------------------------------------------------------------------------- 25
Expenditure Category Definitions ----------------------------------------------------------------------------------------- 26
Scopes of Service ------------------------------------------------------------------------------------------------------------- 28
Review Panel Assignments ------------------------------------------------------------------------------------------------- 59
Panel Assignments for Programs (Renewal Agencies Only) ---------------------------------------------------------- 60
Panel Assignments for Request for Proposal (RFP Agencies Only) ------------------------------------------------ 64
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Welcome to the 2015-2016 Orange County/City of Orlando Citizens’ Review Panel (CRP) Fund
Distribution Process.
The Citizens’ Review Panel (CRP) for Human Services Advisory Board is a volunteer board that was
formed in 1995 to make funding recommendations for the allocation of Orange County and the City of
Orlando’s human service dollars. The work of the CRP helps bring critically-needed services to the citizens of our community. Thank you for your interest in serving the citizens of our community.
In this packet, you will find needed information to successfully navigate this year’s fund distribution
process. The following information is included:
1. Agency Eligibility Information
2. Timeline with deadlines
3. Training Registration Form
4. Process Withdrawal Form
5. Funding Proposal Instructions
6. Scopes of Service
You will need to download the following additional files needed for the process. It is imperative that
you download and save the information to your computer, as information cannot be saved on the
website.
You will be required to submit two (2) originals and ten (10) copies of the funding proposal. For
more submission instructions, see the Funding Proposal Instruction Section.
1. Funding Proposal (Microsoft Word)
2. Budget Spreadsheets (Microsoft Excel)
Agencies that participate in the Citizens’ Review Panel (CRP) Fund Distribution Process are grouped
into two categories: Renewal and Request for Proposal (RFP) agencies. Information in this packet will
note either “Renewal” or “RFP” agencies. All agencies must meet funding eligibility requirements
outlined in the Agency Eligibility Section of this manual, to be considered for funding. The definition
for each category is outlined below.
Renewal Agencies – Agencies that are currently receiving funding from Orange County and/or City of
Orlando and are applying for continued funding. Only agencies that meet this requirement may apply for
funding under this category. This category does not include any agency that was awarded funding in one
of Orange County’s Request for Proposals. Renewal agencies and programs are listed in the Panel
Assignments section of this manual.
Request for Proposal Agencies - This category is open to all local health and human services nonprofit
agencies located and offering services in Orange County. Agencies must meet funding eligibility
requirements and must have provided services for at least one year, to be considered for funding. This
category is also available for all agencies that have received RFP funding in the previous year and want
to reapply in the competitive process. Refer to the Panel Assignments section of this manual.
WELCOME
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REQUEST FOR PROPOSAL (RFP) INFORMATION
Contracting Authority Overview & Neighborhood Center for Families (NCF)
The Orange County Citizens’ Commission for Children (CCC), a Division of the Orange County Family
Services Department, is soliciting proposals from nonprofit organizations in Orange County for program
services to be funded during FY 2015-2016. This funding will be allocated through its Citizens’ Review
Panel for Human Services Advisory Board (CRP). This membership board consists of advisory board
members who are appointed by the Orange County Board of County Commissioners and the Orlando
City Council for the purpose of making funding recommendations for the allocation of human service
dollars to the nonprofit community. Funding for this Request for Proposal is solely from Orange County
Government and shall be used exclusively to support Orange County citizens, whether through the
community at-large and/or through our Neighborhood Centers for Families (NCFs).
The Citizens’ Commission for Children has developed and implemented the Neighborhood Centers for
Families (NCF) Model, adopting the principles of the Family Support Model, which includes but is not
limited to the following philosophy:
Services to children are provided within the context of the family.
Services are neighborhood-based and recognize the demands on family time and resources.
Programs and services are directed toward measurable outcomes and utilize best practices.
Children, families, communities and service providers are held fiscally and
programmatically accountable.
Neighborhood Centers for Families are available to citizens in thirteen (13) communities throughout
Orange County. Each NCF is uniquely designed to meet the needs of that community by offering a
variety of services and activities to children and families in their neighborhoods. Any agency applying
for funding through this Request for Proposal, which specifically references In Support of an NCF*,
must have the capacity to provide delivery of services to the citizens of that community with priority
consideration to all referrals received from other Neighborhood Centers for Families.
Contingent upon the availability of funding, Orange County may award competitive grants to eligible
nonprofit organizations who propose services consistent with the County’s objectives and goals in
providing quality core program services in the identified service areas. The County reserves the right to
select parts of proposals for funding without obligation to fund or support other parts of the proposal. It
shall be at the discretion of the County whether to fund in full, partially, or not fund any proposal during
this review process. Successful agencies must agree to the delivery of services and to terms and
conditions set forth by the County.
The CRP Advisory Board will make their preliminary funding recommendations, which shall be
forwarded to the Orange County Board of County Commissioners for approval. The Citizens’
Commission for Children’s staff will inform all agencies in writing of the preliminary funding
recommendations. There is no appeal process for this Request for Proposal process.
In Support of an NCF* - See Request for Proposals Section of this manual.
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AGENCY ELIGIBILITY Meeting the eligibility to submit a funding proposal in no way ensures the agency will be recommended for
funding by the CRP Advisory Board. Funding is not obligated to replace program revenue that may have been
reduced by any other funder and do not commit Orange County and/or the City of Orlando to pay for any costs
incurred in the preparation of the funding proposal. We ask that you carefully review the eligibility
requirements in the next section, General Contract Requirements and Review Standards in its entirety prior to
completing the proposal, as these are the minimum standards that have been established by Orange County and
the City of Orlando.
The submission of a funding proposal does not guarantee receipt of an award.
GENERAL CONTRACT REQUIREMENTS & REVIEW STANDARDS
Any agency seeking Orange County and/or the City of Orlando funding must meet eligibility requirements
outlined below. Agencies approved for funding by the CRP Advisory Board must agree to enter into a
contract for the provision of delivery of services for one (1) year, commencing on October 1, 2015 and ending
September 30, 2016. Requirements for funding from Orange County and the City of Orlando Citizens’ Review
Panel (CRP) include, but are not limited to those listed below.
1. The agency is a health and human service organization that is chartered and incorporated in the State
of Florida, with a physical location in Orange County and/or the City of Orlando, and must have been
providing services to the citizens of Orange County and/or the City of Orlando for a minimum of one
(1) year.
2. The agency must be recognized as tax exempt under 26 USC 501(C)3 and is one whose contributions
are tax deductible pursuant to 26 USC 170.
3. The agency must be governed by an active and responsible governing body whose members have no
material conflict of interest and all of which serve without compensation.
4. The agency must certify that expenses of the agency connected with lobbying and all attempts to
influence voting or legislation at local, state, and federal levels would classify it as tax exempt under
26USC 501(h).
5. The agency will use funds awarded from Orange County and/or the City of Orlando for its announced
purposes, as submitted in the proposal for funding.
6. The agency must agree to the payment terms, as established by Orange County and/or the City of
Orlando.
7. The agency must account for its funds in accordance with generally accepted accounting principles
(GAAP) and undergo an annual audit by an independent certified public accountant in the immediate
preceding year. Agencies are required to submit their current audited financial statements,
management letter, and if applicable, the agency’s response to the management letter. If an audit is
not available, the agency must provide an audit at the time of contract execution, if awarded funding.
8. The agency must submit a copy of its IRS Form 990. If the IRS does not require your organization to
file Form 990, you must still complete one to be eligible for Orange County and/or the City of
Orlando funds.
9. The agency will maintain a board-approved Code of Ethics, and policies denoting its compliance with
the Equal Opportunity Policy and the Americans with Disabilities Act (ADA).
10. The agency’s administrative costs must be less than 25% of its support revenue. If greater than 25%,
the agency must submit a detailed plan to reduce fundraising and administrative expenses within
twelve (12) months or other mutually agreed upon time frames.
11. The agency permits no general telephone solicitation of the public, permits no payment of
commissions, finder’s fees, percentages, bonuses, or similar practice in connection with its
fundraising practice. The agency conducts publicity and promotional activity based upon its actual
program and operations; these activities are truthful and non-deceptive, include all material facts and
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make no exaggerated or misleading claims.
12. The agency must have current minimum certificate of insurances and applicable endorsements.
13. Provide all required and requested documentation (i.e., certifications, budgets, audit, etc.) for
validation prior to contract execution. (Any exceptions to this requirement must be submitted in
writing to Orange County and/or the City of Orlando for consideration).
14. The agency must provide details in writing of any pending litigation.
15. The agency must prepare and make available to the public an annual report that includes a full
description of the organization’s activities and supporting services, identifying the governing
body/directors and chief administrative personnel.
16. Any agency with religious affiliation, who receives funds from Orange County and/or the City of
Orlando, must agree not to refuse service to any applicant based on religion, or require attendance at
religious services, as a condition of assistance, nor will such groups engage in any religious
proselytizing in any program receiving funds.
17. The agency must comply with all applicable federal, state and local laws, regulations, and codes.
18. The agency must maintain program and accounting records for five (5) years after the expiration of
the contract.
19. The agency must comply with applicable background screening and fingerprinting of agency
employees and volunteers. (Orange County and/or the City of Orlando shall not incur the cost of this
expense.)
20. State any actual or potential conflicts of interest that may be associated with the provisions of the
proposed services or resulting contract and advise Orange County and/or the City of Orlando of any
conflicts that may arise during the existence of the contract.
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PURPOSE OF REQUEST FOR PROPOSALS & AVAILABLE FUNDS (FOR RFP AGENCIES ONLY)
Request for Proposals (RFP) are issued to solicit proposals for the provision of identified services. The
table below contains a list of services with anticipated available dollar amounts to fund successful
proposals for each RFP. Please carefully review the Scope of Service section, which provides detailed
information regarding the proposed funding and the delivery of services.
REQUEST FOR PROPOSALS AVAILABLE FUNDING
Adult Literacy $50,000
Alleviating Hunger Program - After School Snack/Meal Program $ 30,000
Alleviating Hunger Program - Prepared Food Distribution $50,000
At-Risk Youth Targeted Community - Apopka/Zellwood $50,000
Emergency Assistance Program - East of I - 4 $75,000
Emergency Assistance Program - West of I - 4 $75,000
Employment & Job Readiness in Support of the Eatonville NCF* $40,000
Employment & Job Readiness in Support of the Engelwood NCF* $40,000
English for Speakers of Other Languages (ESOL) Instructional Position
in Support of the Oakridge NCF* $35,000
Family Counseling Position in Support of the Lake Weston NCF* $50,000
Life Skills Training and Development for Offenders $50,000
Parenting & Home Visitation Position In support of the Eatonville
NCF* $50,000
Supportive Counseling for Children and their Families with Special
Needs $50,000
VULNERABLE POPULATIONS
Employment Training for Disabled Adults $50,000
Health & Recreational Programming for Seniors $110,000
Training for the Deaf/Hearing Impaired $50,000
Support Services, Socialization & Recreational Programming for the
Mentally Challenged $100,000
* Services shall be provided in support of Orange County’s Neighborhood Centers for Families (NCF).
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change.
Orange County reserves the right to award less than the full amount of funding requested by proposers and to
modify the allocation of funds among service options in the best interest of Orange County.
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CITIZENS’ REVIEW PANEL FUNDING REVIEW PANELS
Request for Proposals (RFPs) and agency programs are categorized into review panels with other
programs that provide similar services to the community. Below is a description of the four review
panels. See the Review Panel Assignment section to find out which panel(s) your RFP and/or program
has been assigned.
Note: If your agency is requesting funding in more than one funding panel, you will be required to
submit the appropriate number of funding proposals for each review panel.
Review Panels
1. Developing Healthy Communities through Health and Counseling
Reviews programs that focus on:
A. Promoting physical and mental wellness of individuals in the community.
B. Helping individuals with disabilities and their families increase their level of
independence, self worth, and family coherence.
C. Providing case management services that focus on delivering appropriately
individualized services to citizens in the community.
2. Building Thriving Communities through Education, Prevention and Support Services
Reviews programs that focus on:
A. Providing educational opportunities to citizens in the community, ranging from early
childhood to adulthood.
B. Providing prevention and intervention services for at-risk youth in the community.
C. Providing support and advocacy services to low-income citizens in the community.
3. Lending a Helping Hand through Emergency and Crisis Assistance Services
Reviews programs that focus on:
A. Providing temporary emergency and crisis assistance to our citizens, including but not
limited to, domestic violence, homeless shelters and food and rental assistance.
4. Supporting Our Seniors
Reviews programs that focus on:
A. Providing support, assistance, and advocacy for seniors and their families through an
array of programs and services to meet their present and future needs regarding their
well-being, independence, involvement in their community, and the ability for them to
remain in their own home.
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PROCESS TIMELINE
Public Notice Published in Local Newspapers (RFP Agencies Only) August 9, 10, 14, 2014
Fund Distribution Process Information available to the public on
www.ocfl.net/crp. August 15, 2014
Deadline to Submit Notice of Intent to Apply &
Training RSVP Form (Renewal and RFP Agencies) August 22, 2014 by 4 pm
Citizens’ Review Panel Fund Distribution Process – Request for
Proposal Agency Training August 26, 2014, 2 pm – 4 pm
Citizens’ Review Panel Fund Distribution Process – Renewal
Agency Training August 28, 2014, 9 am – 11 am
Citizens’ Review Panel Fund Distribution Process – Request for
Proposal Agency Training September 3, 2014, 9 am – 11 am
Citizens’ Review Panel Fund Distribution Process – Renewal
Agency Training September 4, 2014, 2 pm – 4 pm
Proposals Due
Must be delivered in person to:
The Citizens’ Commission for Children, Mable Butler Family
Center, 2100 East Michigan Street, 2nd
Floor,
Orlando, FL 32806
September 19, 2014 by 4 pm
Question & Answer (Q&A) Sessions September - December 2014
Citizens’ Review Panel Advisory Board Funding Allocation
Workshop and Volunteer Reception January 2015
Notice of Preliminary Funding Recommendation for FY 2015-2016
mailed to Agencies via Certified Mail January 2015
Appeal Meetings (Scheduled as Needed) January 2015
Funding Recommendations to be voted on by the Board of County
Commissioners and Orlando City Council Summer 2015
Funding for FY 2015-2016 to begin October 1, 2015
*Orange County reserves the right to amend this timeline. All documentation is to be submitted to:
The Citizens’ Commission for Children, Mable Butler Family Center,
2100 East Michigan Street, 2nd Floor, Orlando, FL 32806 * Phone: 407-836-7610/ Fax: 407-836-6556
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ORANGE COUNTY/CITY OF ORLANDO– CRP
Citizens’ Review Panel for Human Services FY 2015-2016
NOTICE OF INTENT TO APPLY (ALL AGENCIES)
Due on or Before Friday, August 22, 2014 by 4 p.m.
Please provide the following information on your agency’s letterhead. Please do not exceed two (2)
pages. You may submit your agency’s Notice of Intent to Apply by faxing it to the attention of Charise
Liburd at (407) 836-6556 or via email to [email protected]. You may also mail or deliver the
notice in person to the Orange County Citizens’ Commission for Children, Mable Butler Family Center,
2100 East Michigan Street, 2nd
Floor, Orlando, Florida 32806. It is your responsibility to confirm
receipt of all documents that are faxed or emailed. All faxed and emailed copies should also be
mailed to our offices.
A. General Agency Information
Legal Name of Agency
Mailing Address
Physical Address, if different
Telephone Number
Fax Number
Agency’s Authorized Agent
Agency’s Authorized Agent’s Email Address
Agency’s Designated Contact Person for Proposal (include name, title, phone number and
email address)
Agency’s website, if applicable
B. Background Information & Funding Request
A brief overview of the agency to include mission statement.
Number of full-time and part-time staff and volunteers within your agency.
For RFP Agencies - List the Request for Proposal (RFP) for which your agency will be
seeking funding. Include your agency’s qualifications to perform the service(s) for which
you will be applying.
For Renewal Agencies - List the program(s) for which your agency will be seeking
continued funding. Include your agency’s qualifications to perform the service(s) for which
you will be applying.
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ORANGE COUNTY/CITY OF ORLANDO – CRP
Citizens’ Review Panel for Human Services FY 2015-2016
PROPOSAL TRAINING REGISTRATION FORM (ALL AGENCIES)
Due On or Before Friday, August 22, 2014 by 4 p.m.
In order to offer support to agencies applying for funding through the 2015-2016 CRP Fund Distribution
Process, we have scheduled funding proposal trainings. There are two (2) trainings scheduled for Renewal
agencies and two (2) scheduled for agencies applying for Orange County’s RFP funding. If your agency
will be applying for an Orange County Request for Proposal (RFP) AND Renewal funding from either
Orange County and/or the City of Orlando, please attend one of the trainings for RFP agencies. In the event
you elect not to attend training, please submit the form indicating your choice not to attend any of the
trainings. Due to space limitations, agencies are limited to two (2) representatives per training.
Should you have questions about which training your agency should attend, please contact Charise Liburd
at 407-836-7610 or [email protected].
All training sessions will be held at the Citizens’ Commission for Children, Mable Butler Family Center,
2100 East Michigan Street, 2nd
Floor, Conference Room ABC, Orlando, Florida 32806. Training is
strongly suggested and encouraged. Please bring a copy of the funding proposal to training.
Please complete the form below indicating your intention to attend the training. Forms are due by Friday,
August 22, 2014 by 4 p.m. You may fax it to 407-836-6556 or email to [email protected], or in
person to the Orange County Citizens' Commission for Children, Mable Butler Family Center, 2100 East
Michigan Street, 2nd Floor, Orlando, Florida 32806.
Training Date & Time Will or Will Not Attend # of Attendees
Tuesday, August 26, 2014, 2 - 4 pm (RFP Agencies) Yes No
Thursday, August 28, 2014, 9 - 11 am
(Renewal Agencies) Yes No
Wednesday, September 3, 2014, 9-11 am
(RFP Agencies) Yes No
Thursday, September 4, 2014, 2-4 pm
(Renewal Agencies) Yes No
Agency Name (Print)
Signature of Responsible Person
Printed Name of Responsible Person
Date
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ORANGE COUNTY– CRP
Citizens’ Review Panel for Human Services FY 2015-2016
WITHDRAWAL FORM (RFP AGENCIES)
If your agency decides to withdraw its Notice of Intent to Apply for funding from Orange County for
any of the Request for Proposals (RFP) listed below, complete the following form and return it to our
office by Friday, September 5, 2014. You may submit the form by faxing it to the attention of Charise
Liburd at (407) 836-6556 or via email to [email protected]. You may also mail or deliver the
form in person to the Orange County Citizens’ Commission for Children, Mable Butler Family Center,
2100 East Michigan Street, 2nd
Floor, Orlando, Florida 32806. All faxed and emailed copies should
also be mailed to our offices. Please indicate by placing a in the box beside the RFP, to signify that
you are withdrawing your intent to apply.
Agency Name:
Agency Address:
Authorized Agent (Print):
Authorized Agent (Signature): Date:
REQUEST FOR PROPOSALS
Adult Literacy
Alleviating Hunger Program - After School Snack/Meal Program
Alleviating Hunger Program - Prepared Food Distribution
At-Risk Youth Targeted Community - Apopka/Zellwood
Emergency Assistance Program - East of I – 4
Emergency Assistance Program - West of I – 4
Employment & Job Readiness in Support of the Eatonville NCF
Employment & Job Readiness in Support of the Engelwood NCF
English for Speakers of Other Languages (ESOL) Instructional Position in Support of the
Oakridge NCF
Family Counseling Position in Support of the Lake Weston NCF
Life Skills Training and Development for Offenders
Parenting & Home Visitation Position In support of the Eatonville NCF
Supportive Counseling for Children and their Families with Special Needs
VULNERABLE POPULATIONS
Employment Training for Disabled Adults
Health & Recreational Programming for Seniors
Training for the Deaf/Hearing Impaired
Support Services, Socialization & Recreational Programming for the Mentally Challenged
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FUNDING PROPOSAL TECHNICAL ASSISTANCE
For technical assistance when completing the funding proposal, please contact:
Charise Liburd
Citizens’ Commission for Children
Mable Butler Family Center
2100 E. Michigan Street, 2nd
Floor, Orlando, FL 32806
Phone: (407) 836-7610
Email: [email protected]
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GENERAL INSTRUCTIONS
This instruction manual is a supplement to the section instructions outlined in the funding proposal.
Review all proposal instructions prior to completing each section in the funding proposal.
Number of Funding Proposals/Original & Copies Required for Submission:
Submit two (2) binder clipped originals of the proposal, including all attachments. (Original
proposals must be signed in BLUE Ink.)
Submit ten (10) binder clipped copies of the proposal, including all attachments.
Submit two (2) originals and ten (10) copies for each of the review panels for which your agency is
applying for funding. See the Review Panel Assignments section of this manual.
Question and Answer Sessions: Agencies will be notified of the date and time when they will be asked to participate in a Question
and Answer Session with Citizens’ Review Panel Board Members. Agency’s chief executive and
board members should be in attendance to answer any questions the CRP board members may have
in reference to the agency’s funding request.
Proposal Preparation: 1. Proposals should be completed in 12-point Times New Roman font, using single spacing on
white 8 ½ X 11 paper. Proposals are to be printed on one side of the paper only.
2. Do not staple, hole-punch, or use binders/covers, instead use a strong paperclip or binder clip.
You may staple individual attachments (i.e., your audit), then attach them to the body of the
proposal.
3. Page Numbers: The proposal pages are numbered. Be sure to check the accuracy of the page
numbers after completing the proposal.
4. Page Numbers for Budget Spreadsheets: Insert the appropriate page number on the line
provided at the bottom of each spreadsheet in the funding proposal.
Cover Sheet & Authorization Page 1. Contact Information: Complete the requested information on this page. Be sure to include a
contact person for any questions regarding the funding proposal.
2. Funding Panel (For Renewal Agencies): Your agency’s programs have been categorized
into review panels based on the services they provide to the community. Place this category
on the Face Sheet of the funding proposal. See the Review Panel Assignment section to find your program’s panel assignment.
3. Request for Proposal (For RFP Agencies ONLY): Refer to Review Panel Assignment
section for the categorization of the RFPs for which you will be applying.
**Remember, if the RFPs you are applying for are categorized in more than one review
panel, your agency will be required to submit the appropriate number of funding proposals
for each review panel.
4. Agency Fiscal Year: Insert your agency’s fiscal year, month to month. (Example: October to
September)
5. Authorization: Signatures of both the Chief Volunteer Officer (Board Chair) and Chief
Professional Officer (Executive Director, President, CEO, etc.) are required. Original
proposals must be signed in BLUE Ink.
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Index
Complete this page last! Once you have completed all the sections of your funding proposal,
complete the Index. The funding proposal is formatted for three program sections. Type the
program name on the line next to “Program/RFP Overview - __________” for each program
requesting funds in this proposal.
If you are requesting funding for less than three (3) programs/RFPs in this funding proposal, you
will need to delete the program sections that are not needed.
Follow the steps below to DELETE unneeded program sections.
Step 1: Highlight all rows included in the program/RFP section of the Index that you will delete.
Step 2: Right click and select “Delete” to remove the section(s).
If you are requesting funding for more than three (3) programs or RFPs in this funding proposal, you
will need to insert additional program/RFP section(s). Be sure that inserted program sections and
their corresponding page numbers reflect correctly on the index page.
Follow the steps below to correctly insert additional program sections.
Step 1: Highlight all rows included in the program section of the Index.
To Insert Additional Program Sections
To Delete Unneeded Program Sections
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Step 2: Right click and select “Copy” to copy the highlighted information.
Step 3: Place curser under the last row of the Index table, then right click and select “Paste by
Appending Table” to paste the copied rows to the table.
Step 4: You will then have two (2) program/RFP sections. Repeat these steps to insert a program
section for each program included in the funding proposal.
Curser
2 Program
Sections
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Supporting Documents Checklist
1. Provide requested attachments, as listed on the “Supporting Documents Checklist”.
2. Provide an explanation for any requested documents not attached. Use a sturdy paper clip or
binder clip to attach the documents to the proposal. You may staple individual attachments
(e.g., audit), then attach them to the body of the proposal.
3. If your agency is involved in pending litigation provide a detailed explanation.
4. Insurance carriers furnishing coverage must be authorized to do business in the State of
Florida, and must possess a minimum, current rating of A- Class VIII in the most recent
edition of “Best Key Rating Guide”. Insurance Certificates must have all applicable
endorsements required by the funder.
Summary of Funding Request
Refer to your “Program Revenue Comparison” spreadsheet to complete this page. Enter
information in the appropriate table for each funder.
Note: These tables are actually embedded spreadsheets. Follow the steps on the next page to
activate each spreadsheet and enter data.
TABLE 1 Orange County Program Allocation Summary: Orange County Renewal Agencies should enter
all funding received through Orange County/City of Orlando’s – CRP Process for each year. Do Not
enter information in the “% change” or “Total” columns. These cells contain formulas and will
calculate automatically.
TABLE 2
City of Orlando Program Allocation Summary: City of Orlando Renewal Agencies should enter
all funding received through Orange County/City of Orlando’s – CRP Process for each year. Do
Not enter information in the “% change” or “Total” columns. These cells contain formulas and will
calculate automatically.
TABLE 3
Orange County Request for Proposal (RFP) Allocation Summary (For RFP Agencies Only):
Enter all funding received through Orange County’s – CRP Process for the RFPs that you are
applying for. If you didn’t receive funding for an RFP for the past fiscal year, enter 0 in that column.
Do Not Enter information in the “% change” or “Total” columns. These cells contain formulas and
will calculate automatically.
Step 1: Double click on a blank line under program name of the table. This will activate the
embedded Excel spreadsheet.
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Step 2: Select the cell under “Program Name” and type in your program’s name. Next, enter
applicable funding if any, for past, current, and proposed. Note: Do Not enter numbers in the “%
Change” columns. Cells in these columns are already populated with formulas and will
automatically calculate the percent change from year to year.
Step 3: When you have entered all the requested information, click anywhere outside of the
spreadsheet, in the margin or white space of the page, to close spreadsheet and return to table
display.
Note: For more information regarding the display on embedded spreadsheets, see the Embedded
Spreadsheet Display section.
Agency Overview
Answer all questions in this section regarding your agency. Please note the page limits.
Board Governance and Structure
Answer all questions in this section regarding your local Board of Directors.
Board Information Form: Complete all requested information. Areas of Expertise is defined as
skills the member brings to the Board (e.g., fundraising, marketing, accounting, construction, human
resources, etc.)
Note the % change
calculates automatically
Enter
Program
Name
Click outside
the spreadsheet,
in the margin or
white space of
the page, to
close
spreadsheet.
Enter funding
amounts
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Employee Structure and Compensation
1. Employees: Provide the requested information in the table. Use the definitions on the page
to help you define the different employee groups in your agency. Note: The table is actually
an embedded spreadsheet.
Follow the steps to activate the spreadsheet and enter data.
Step 1: Double click on a blank line in the table. This will activate the embedded Excel spreadsheet.
Step 2: Enter requested information in the appropriate cells. Note: Do Not enter numbers in the “%
of Total Salaries” and “Total” cells. Those cells are already populated with formulas that will
calculate automatically.
Step 3: When you have entered all the requested information, click anywhere outside of the
spreadsheet in the margin or white space of the page to close spreadsheet and return to table display.
Note: For more information regarding the display on embedded spreadsheets, see the Embedded
Spreadsheet Display section.
2. Leased Employees: Answer the question about your agency’s leased employees.
% of Total Salaries will
calculate automatically
Enter information. No need
to calculate totals.
Click outside
the
spreadsheet, in
the margin or
white space of
the page, to
close
spreadsheet.
21
Agency Revenue Comparison
Enter your agency’s fiscal year. List all sources of revenue in the appropriate categories. If the
sources of revenue exceed the number of spaces provided on the spreadsheet, then combine similar
sources of revenue. For example, under the Individual/Business Contributions category, you may
use the following sub-categories: individual, private business, faith-based organizations, service
organizations, etc. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not
enter data in the Variance and % Change columns. These columns will automatically calculate for
you.
Agency Expenditure Comparison
Enter your agency’s fiscal year. To obtain definitions of items listed on the Agency Expenditure
Comparison spreadsheet, see “Expenditure Category Definitions” for a list of definitions. Note:
Spreadsheets are populated with formulas for ease of calculation. Do Not enter data in the Variance
and % Change columns. These columns will automatically calculate.
Agency Budget Explanation
Using the submitted Agency budget spreadsheets as a reference, please answer all the questions in
this section. Budgets should only reflect the organization’s operating budget.
1. Total Agency Budget: In the appropriate box, reflect your agency’s past (actual), current, and
proposed operating budget in your fiscal year. Below-the-line resources, such as in-kind
goods and/or services should not be included in the budget. Be sure to insert your agency’s
fiscal year by replacing “mm/yy” under each column heading. Do not enter information in the
row titled, “Percent of Administrative Costs to Agency’s Budget”. The spreadsheet contains a
formula that will calculate that for you. Note: The table is actually an embedded spreadsheet.
Follow the steps below to activate Total Agency Spreadsheet and enter data.
Step 1: Double click on a blank line in the table. This will activate the embedded Excel spreadsheet.
Past
FYE
Current
FYE
Proposed
FYE
Total Agency Budget $ - $ - $ -
Administrative Costs $ - $ - $ -
Percentage of Administrative Costs to
Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!
Step 2: Enter requested information in the appropriate cells. Note: Do Not enter numbers in the
Percentage of Administrative Costs to Agency’s Budget row. Those cells are already populated with formulas that will calculate automatically.
22
Past
FYE
Current
FYE
Proposed
FYE
Total Agency Budget $ - $ - $ -
Administrative Costs $ - $ - $ -
Percentage of Administrative Costs to
Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!
Step 3: When you have entered all the requested information, click anywhere outside of the
spreadsheet in the margin or white space of the page to close spreadsheet and return to table display.
Past
FYE
Current
FYE
Proposed
FYE
Total Agency Budget $ - $ - $ -
Administrative Costs $ - $ - $ -
Percentage of Administrative Costs to
Agency’s Budget*#DIV/0! #DIV/0! #DIV/0!
Note: For more information regarding the display on embedded spreadsheets, see the Embedded
Spreadsheet Display section.
2. Percentage of Administrative Costs More Than 25%: If the percentage of administrative
costs is more than 25% of the agency’s budget for the Current and/or Proposed fiscal years,
provide a breakdown of all expenses included in administrative costs and plans to lower costs
in the future for each year.
3. Agency Fundraising Activities: List and describe your agency’s fundraising activities for
time frame specified.
4. Agency Reserves: Answer all questions regarding your agency funding reserve.
5. Percentage of Funding: Enter percentage of total agency funding received from Orange
County, City of Orlando, and all other funding sources in the appropriate cell. Be sure that
your total equals 100%, reflecting your entire agency’s funding.
Program Overview
Provide detailed answers to all questions in this section. Please note the page limits.
Program Specific Information
Provide detailed answers to all questions in this section. Please note the page limits.
Enter information. No need
to calculate totals.
Click outside
the
spreadsheet,
in the margin
or white
space of the
page to close
spreadsheet.
Percentage of Administrative Costs to Agency’s
Budget row will calculate automatically.
23
Program Demographics
Complete this section for each funder if your program has received funding from Orange County
and/or City of Orlando – CRP for fiscal year October 1, 2013 through August 31, 2014. If your
agency did not receive funding during this time frame, place NA on the line designated, “Total
Number of Unduplicated Clients Served”.
Orange County 1. Orange County Demographic Information: Provide information regarding Orange County
funded unduplicated clients served by this program from October 1, 2013 through August 31,
2014. All category totals should equal the “Total Number of Unduplicated Clients Served”
listed at the top of the page.
2. Unable to Provide Information: If you are unable to provide any demographic information,
answer question #2, providing an explanation of why information was not reported. If the
problem was an error in data collection, state the program’s plans to sufficiently collect
information in the future.
City of Orlando 1. City of Orlando Demographic Information: Provide information regarding all unduplicated
clients served by this program from October 1, 2013 through August 31, 2014, who lived within
the limits of the City of Orlando. All category totals should equal “Total Number of
Unduplicated Clients Served” listed at the top of the page.
2. Unable to Provide Information: If you are unable to provide any demographic information,
answer question #2, providing an explanation of why information was not reported. If the
problem was an error in data collection, state the program’s plans to sufficiently collect
information in the future.
Program Geographic Data
Place an X to select cities, zip codes, and neighborhoods where clients served by this program
lived during the period of October 1, 2013 through August 31, 2014. If your agency did not receive
funding during this time frame, place an X in the box next to NA (not applicable).
Program Outcomes
1. Proposed Outcomes (For NEW Agencies Only): Provide at least two (2) proposed program
outcomes and your plan for measuring the success of your program. Include any required
outcomes listed in the Scope of Service for the RFP for which you are applying. Include
activities, indicators, tools and frequency of data collection (e.g., sign in sheets collected
daily) that will be used to evaluate program success.
2. Measuring Program Success – Program Logic Models: For agencies currently funded by
Orange County and/or the City of Orlando: Complete the Program Logic Model to reflect
your program’s plan to measure program success. Include funder approved outcomes,
activities, indicators, tools and frequency of data collection used to evaluate program success.
Information provided should be specific and concise. Categories should flow logically across
from left to right following the arrows. Specific activities should line up with a corresponding
output then corresponding outcome.
3. Outcomes Report: Provide information regarding your program’s outcomes based on data
collected from October 1, 2013 through August 31, 2014. Outcomes should be funder
approved.
24
Program Revenue Comparison
Enter your agency’s fiscal year. List all sources of revenue in the appropriate categories. If the
sources of revenue exceed the number of spaces provided on the spreadsheet, then combine similar
sources of revenue. For example, under the Individual/Business Contributions category, you may
use the following sub-categories: individual, private business, faith-based organizations, service
organizations, etc. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not
enter data in the “Variance” and “% Change” columns. These columns will automatically calculate.
Program Expenditure Comparison
Enter your agency’s fiscal year. To obtain definitions of items listed on the Program Expenditure
Comparison spreadsheet, see “Expenditure Category Definitions” for a list of definitions. Note:
Spreadsheets are populated with formulas for ease of calculation. Do Not enter data in the
“Variance” and “% Change” columns. These columns will automatically calculate.
Program Expenditure Detail
Enter your agency’s fiscal year, listing items specifically funded by each funder. When completing
this section, adhere to Orange County’s funding restrictions, as noted in the Expenditure Category
Definitions list and contract agreements. To obtain definitions of items listed on the Program
Expenditure Comparison spreadsheet, see “Expenditure Category Definitions” for a list of
definitions. Note: Spreadsheets are populated with formulas for ease of calculation. Do Not enter
data in the “Variance” and “% Change” columns. These columns will automatically calculate.
Program Budget Explanation
Using the submitted Program budget as a reference, answer all questions in this section. Below-the-
line resources such as in-kind goods and/or services should not be included in the budget.
1. Explanation of Funding: Please provide, for each year, a breakdown of what funding from
Orange County and /or City of Orlando – CRP will specifically fund.
2. Units of Service: Define your program’s units of service cost associated with running your
program. Provide the following information:
a. Description of Unit of Service - Provide a description of the unit of service for your
program. For RFPs include, if applicable, any defined unit of service outlined in the
Scope of Service. Examples of units of services include, shelter nights, program
hours, etc.
b. Cost per Unit of Service – Provide your program’s average cost for each unit of
service.
c. Total Cost per Program Year – Calculate the total cost of a program year based on
the defined unit of service. (e.g. $ - unit cost X # of units in a program year = total
cost per program year)
**NOTE (For RFP Agencies Only): See scopes of services for the RFP you are
applying for defined unit(s) of service(s) where applicable.
25
EMBEDDED SPREADSHEET DISPLAY
In this section, we will discuss the importance of correctly closing your embedded spreadsheets to
ensure the data entered will be displayed in an appropriate manner.
When closing your embedded spreadsheets, ensure the data is displayed correctly by making sure the
scroll bars are in the correct positions. The side scroll bar should be at the top, and the bottom scroll
bar should be all the way to the left. Below are examples of the correct and incorrect ways to
display your information in the spreadsheet before you exit.
Correct: The side scroll bar is all the way
to the top, and the bottom scroll bar is all
the way to the left. Correct display, you are
now ready to exit spreadsheet.
Incorrect: The side scroll bar is not all
the way to the top, and the bottom scroll
bar is not scrolled all the way to the left.
Incorrect display, you are not ready to exit
spreadsheet.
Incorrect display: If you exit the
spreadsheet with the incorrect display, this
is how your table will look in your proposal.
Correct display: If you exit the spreadsheet
with the correct display, your entered
information will be displayed correctly in
your funding proposal.
Scroll bars in wrong
positions.
Scroll bars in proper
positions.
26
EXPENDITURE CATEGORY DEFINITIONS Please use the following definitions as guidelines for completing expenditure categories.
Personnel Expenditures
Professional Staff Salaries: Wages earned by employees who work full or part-time and are
classified as such by personnel policies.
Support Staff Salaries: Employees, who are classified as such by personnel policies may be
based upon responsibilities and reporting relationships; compensation is generally tied to hours
worked.
Employee Benefits: The costs incurred by the agency for any expenses related to health, dental,
life, pension, and disability coverage for employees.
Payroll Taxes/Other: FICA, Medicare, Worker’s Comp, and unemployment.
Occupancy Expenditures
Building Lease/Rent: Costs associated with the mortgage, lease, or rental of facility.
Maintenance: Costs directly associated with upkeep of facility. This includes lawn services, light
bulbs, cleaning services, cleaning supplies, and any general repairs needed.
Utilities: All electric, water, sewage, and other related expenses.
Insurance: To include costs associated with commercial general liability coverage.
Operating/Programmatic Expenses
Note: Orange County and the City of Orlando’s funding cannot be used for capital expenses.
Administrative Costs: Agency costs not directly related to program expenses.
Advertising: Costs associated with advertising for the agency.
Bad Debt: An amount owed to the organization that is written off because the debt cannot be
collected and all reasonable efforts to collect it have been exhausted
Client Transportation Expenses: Any cash, vouchers, or expenses given to clients to pay
specifically for expenses associated with travel (e.g., bus pass).
Communication: All telephone and other related expenses.
Computer Expenses: Expenses related to computer usage including internet, networking,
upgrades, software support, and cost incurred for computer related supplies.
Depreciation: The decrease in value of assets.
Direct Assistance to Clients: Any cash, vouchers, or direct assistance given to clients.
Dues: Expenses associated with memberships in professional, civic, and related organizations in
order to promote the agency’s cause.
Equipment Lease/Maintenance: Periodic payment for use and maintenance of equipment.
Fundraising Expenses: Costs directly related to fundraising and special events.
Interest Expense: Total of all interest expenses related to loans/lines of credit.
Licenses, Taxes, Insurance: Costs associated with professional and occupational licenses,
liability insurance including vehicles (directors and officers), and any local taxes (e.g., property
taxes).
Miscellaneous: Expenses that do not fit into stated expenditure categories. Miscellaneous
expenditures equaling to 20% or more of the agency’s budget will need to be explained in the
funding proposal.
27
Office Expenses: Consumable materials and supplies such as stationery, paper, pens,
envelopes, and folders.
Postage: All costs associated with delivery services, postage, and mail sent out under the
agency’s bulk mail permit.
Printing: All costs associated with printing, binding, and other graphic reproduction services,
including charges for services performed by a private printing company.
Professional Fees/Outside Consultants: Costs associated with accounting services, external
human resource functions, organizational assessments, legal services, etc.
Program Supplies: Any supplies directly related to program operations.
Staff Development/Training: Costs associated with conferences, conventions, seminar
registration fees and travel costs related to development/training.
Staff Travel: Authorized travel expenses of all officers, employees, and other authorized
persons. This may include use of agency vehicles. Do not include travel costs associated with
staff development/training or direct assistance to clients for travel. Travel expense
reimbursements for use of personal vehicles only, that are included in proposed program budget
shall not exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
Subscriptions/Publications: Costs of subscribing to outside media including newspapers,
periodicals, and newsletters.
Support to Parent Organization: Fees to national organization for support services.
Vehicle Maintenance: Costs associated with routine preventative vehicle maintenance (e.g.,
oil change, tune ups).
Volunteer Expenses: Direct expenses associated with volunteers.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 28
Orange County
Request for Proposal
Scopes of Service
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 29
Adult Literacy Program
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide learning opportunities for adults with limited writing, math, and English
language skills to improve their capacities so that they can succeed as productive family members,
employees and citizens. The program component shall have an emphasis on basic skills such as reading,
writing, math, English language competency, and problem solving. This funding may also support
literacy in the area of English for Speakers of Other Languages (ESOL). Program services may be
provided at various locations as approved by Orange County, allowing program access to clients seven
(7) days a week. Orange County reserves the right to adjust program requirements based on community
needs.
Services to be provided but shall not be limited to the following:
Provide intensive adult literacy services to help break the cycle of illiteracy among adults by
integrating adult literacy and/or basic education in a group and/or one-on-one setting.
Provide instruction to increase self-sufficiency and skills necessary to gain employment to include,
but not limited to filling out a job application and pursuing additional educational opportunities.
Educate and encourage parents/caregivers to become full partners in the educational development
of their children.
Provide support to participants working towards the completion of a secondary school education or
to pass the General Educational Development (GED) test.
Utilize an evidenced-based curriculum in program instruction.
Preference shall be given to all client referrals received from Orange County’s Neighborhood
Centers for Families.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
training and experience in providing educational services to adult populations. Appropriate
training and experience in related fields may be accepted in lieu of education with the approval of
Orange County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of
instruction in the area of literacy.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 30
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one instructional hour of service per student (one-on-
one or group).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 31
Alleviating Hunger Program –Afterschool Snack/Meal Program
Scope: The Orange County Citizens’ Commission for Children (CCC) is seeking a qualified nonprofit
agency in Orange County to provide nutritious meals/snacks as part of an afterschool program.
Meals/snacks should include but not be limited to at least one fruit, one protein, and milk or juice.
Agency will identify and partner with at least two (2) afterschool programs serving low-income and at-
risk children in Orange County as approved by the County. Program shall primarily take place during
after school hours during the school year and for a minimum of six weeks during summer vacation.
Orange County reserves the right to adjust program requirements based on community needs.
Services to be provided but shall not be limited to the following:
Provide nutritious foods based on USDA (United Stated Department of Agriculture) dietary
guidelines.
Provide direct oversight including monitoring of program.
Comply with all Orange County Health Department and all County, State, and Federal regulations
and laws pertaining to food handling.
Develop and maintain records of signed parental notification and permission documentation to
include information on individual client allergies.
Maintain daily records pertaining to food distribution according to Orange County requirements.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
training and experience. Staff’s experience in related fields may be accepted in lieu of education
with the approval of Orange County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 32
Unit of Service
The cost effective unit of service shall be one meal/snack consisting of one fruit, one protein
and milk or juice per day for per student.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 33
Alleviating Hunger Program – Prepared Food Distribution
Scope: The Orange County Citizens’ Commission for Children (CCC) is seeking a qualified nonprofit
agency in Orange County to provide prepared or re-prepared meals, obtained from local hotels and
restaurants, to nonprofit agencies with onsite feeding programs in Orange County (i.e., soup kitchens,
residential programs). Orange County reserves the right to adjust program requirements based on
community needs.
Services to be provided but shall not be limited to the following:
Provide, at a low cost, prepared nutritional foods to be used for client meals at partnering agencies.
Provide training on food safety, food service seminars, and sanitation guidelines to all agencies in
receipt of food products.
Maintain records pertaining to the food distribution according to Orange County requirements.
Comply with all Orange County Health Department and all County, State, and Federal regulations
and laws pertaining to food handling.
Monitor qualified recipient agencies at a minimum of once yearly to ensure compliance with food
handling standards, as specified under County, State, and Federal regulations and laws.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
training. Appropriate training and experience in related fields may be accepted in lieu of education
with the approval of Orange County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one pound of food distributed.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 34
At- Risk Youth – Targeted Community Apopka/Zellwood
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide academic enrichment and recreational programming for elementary and/or
middle school at-risk youth from low-income families in the Apopka/Zellwood and surrounding
community. Programming shall primarily take place after school during the school year and for a
minimum of six (6) weeks during summer vacation. The program components shall have an emphasis
on academic skills such as reading, writing, math, English language proficiency, and problem solving.
Programming emphasis shall also be placed on encouraging parental involvement in the education of
their children. Orange County reserves the right to modify days and hours of service and other program
requirements based on community needs.
Services to be provided but shall not be limited to the following:
Provide after school academic enrichment services for at-risk youth in elementary and/or middle
schools for a minimum of three (3) hours between 2 pm and 6 pm, Monday through Friday.
Provide summer instructional and recreational services for at-risk youth in elementary and/or
middle schools for a minimum of eight (8) hours per day for at least six (6) weeks from June
through July.
Incorporate activities to foster parental involvement with their child(ren).
Teach and encourage youth to use sound decision making and positive interaction with peers and
authority figures.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree, CDA (Child
Development Associate Credential), or other certification in the field of early learning or childcare.
Appropriate training and experience in the field of providing educational/recreational services to
school aged participants, may be accepted in lieu of education with the approval of Orange
County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of
instruction.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency must abide by the staff-to-youth ratio requirements outlined in Section 402.305 (4) of
the Florida Statutes.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background
screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 35
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of program services per day (one-on-one or
group).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 36
Emergency Assistance Program East of I-4
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide emergency financial assistance to eligible Orange County individuals and
families who are facing an unforeseen financial hardship due to an unexpected event that is the direct
cause or a contributing factor to the need for assistance. The program shall provide temporary financial
assistance to prevent eviction for non-payment of rent/mortgage or interruption of utilities one time
during the contract year. (If late fees cannot be waived or negotiated with the vendor, one month’s late
fees may be paid). Funds for this program shall not be used to provide any deposits. All payments shall
be made directly to the vendor, i.e., landlord, mortgage company, utility company. Program shall serve
Orange County citizens with priority given to those residing East of I-4. Primary zip codes to be served
shall be 32807, 32809, 32819, 32821, 32822, 32824, 32825, 32827, 32830, 32836, 32837, and 32839.
The program shall make every effort to expend at least 70% of funding in the primary zip codes listed.
Orange County reserves the right to adjust program requirements based on community needs.
Services to be provided shall include, but not be limited to documenting the following:
Verify the following:
Residency in Orange County: Verify applicant has established residency in Orange County.
Residency may be established by driver’s license, rental agreement/receipts, utility deposits and/or
receipts, voter registration card, library card, vehicle registration, award check with Orange County
address. May also establish residency with documentation that children are enrolled in Orange County
Public School. Note: Other established documents may be used to document residency. Agency must
verify residency with three (3) of the noted documents.
Past Management Within Past 30-60 Days: Verify applicant had past management (sufficient
income/resources) to meet basic needs prior to an unforeseen event that caused an emergency crisis
that qualifies for emergency assistance.
Future Management: Verify applicant will have future management (sufficient income and resources)
to meet basic needs the following month once assistance has been provided.
Past and Future Management: Verify and document by paycheck stubs, bank statements,
government benefit award letters, or other documentation as approved by Orange County.
Emergency Crisis/Need: Verify emergency crisis, i.e., eviction notice, foreclosure or shut-off
notice or loss of utility service.
Unforeseen Emergency Hardship: Verify unforeseen loss of a job, loss or reduction of
household income, unexpected medical expenses, car repairs, a family dissolution, death in the
family, etc.
To complete the verification process, program will be required to collect confidential information
regarding household composition and financial need (i.e., ID, Social Security cards, bills, bank
statements, check stubs).
Track the number of households and persons in the household for reporting purposes to Orange County
on a monthly basis.
Provide assistance in the application for other public benefits (i.e., SNAP).
Provide linkage/referrals to participants to other community resources, i.e., food, clothing, budgeting
which may provide needed support.
Provide oversight of the deliverables to ensure the terms and conditions are in compliance with the
contract.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, a bachelor’s degree. Appropriate training
and experience in the field of providing financial assistance, may be accepted in lieu of education with
the approval of Orange County.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 37
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of
instruction in the area of literacy.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background screening
of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one household as defined by the head of household
regardless of the number of persons in the household.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 38
Emergency Assistance Program West of I-4
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide emergency financial assistance to eligible Orange County individuals and
families who are facing an unforeseen financial hardship due to an unexpected event that is the direct
cause or a contributing factor to the need for assistance. The program shall provide temporary financial
assistance to prevent eviction for non-payment of rent/mortgage or interruption of utilities one time
during the contract year. (If late fees cannot be waived or negotiated with the vendor, one month’s late
fees may be paid). Funds for this program shall not be used to provide any deposits. All payments shall
be made directly to the vendor, i.e., landlord, mortgage company, utility company. Program shall serve
Orange County citizens with priority given to those residing West of I-4. Primary zip codes to be
served shall be 32703, 32712, 32757, 32808, 32805, 32811, and 32810. The program shall also provide
services for a minimum of one day a week at the Apopka/Zellwood Neighborhood Center for
Families located at 6565 Willow Street, Zellwood, Florida 32789. The program shall make every
effort to expend at least 70% of funding in the primary zip codes listed. Orange County reserves the
right to adjust program requirements based on community needs.
Services to be provided shall include, but not be limited to documenting the following:
Verify the following:
Residency in Orange County: Verify applicant has established residency in Orange County.
Residency may be established by driver’s license, rental agreement/receipts, utility deposits and/or
receipts, voter registration card, library card, vehicle registration, award check with Orange County
address. May also establish residency with documentation that children are enrolled in Orange
County Public School. Note: Other established documents may be used to document residency.
Agency must verify residency with three (3) of the noted documents.
Past Management Within Past 30-60 Days: Verify applicant had past management (sufficient
income/resources) to meet basic needs prior to an unforeseen event that caused an emergency
crisis that qualifies for emergency assistance.
Future Management: Verify applicant will have future management (sufficient income and
resources) to meet basic needs the following month once assistance has been provided.
Past And Future Management: Verify and document by paycheck stubs, bank statements,
government benefit award letters, or other documentation as approved by Orange County.
Emergency Crisis/Need: Verify emergency crisis, i.e., eviction notice, foreclosure or shut-off
notice or loss of utility service.
Unforeseen Emergency Hardship: Verify unforeseen loss of a job, loss or reduction of
household income, unexpected medical expenses, car repairs, a family dissolution, death in the
family, etc.
To complete the verification process, program will be required to collect confidential information
regarding household composition and financial need (i.e., ID, Social Security cards, bills, bank
statements, check stubs).
Track the number of households and persons in the household for reporting purposes to Orange
County on a monthly basis.
Provide assistance in the application for other public benefits (i.e., SNAP).
Provide linkage/referrals to participants to other community resources, i.e., food, clothing,
budgeting which may provide needed support.
Provide oversight of the deliverables to ensure the terms and conditions are in compliance with the
contract.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 39
The Agency’s direct program staff shall have at minimum, a bachelor’s degree. Appropriate
training and experience in the field of providing financial assistance, may be accepted in lieu of
education with the approval of Orange County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must have the capacity to maintain staff/volunteers that are trained in the delivery of
instruction in the area of literacy.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the background
screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one household as defined by the head of household
regardless of the number of persons in the household.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 40
Employment/Job Readiness Position in Support of the Eatonville Neighborhood Center for
Families
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to employ a full time staff position to provide job search counseling services to
Orange County residents age 18 and older, who are unemployed or under-employed. Comprehensive
case management will be provided to participants to enable them to become job ready and/or employed.
Programming will take place at the Eatonville Neighborhood Center for Families located at 323 E.
Kennedy Blvd., Ste. A, Eatonville, Florida, 32751. Staff position will be available five days per week,
Monday through Friday. Referrals will come primarily from Orange County’s Neighborhood Centers
for Families (NCF), but may also come from a variety of sources based on community outreach to
include, but not be limited to, school administrators, churches, neighborhood associations, day care
centers, community mental health agencies, and other NCF partners. Orange County reserves the right
to adjust program requirements based on community needs including, but not limited to location and
hours of operation.
Services to be provided shall include, but not be limited to the following:
Identify and recruit eligible program participants.
Provide assistance to program participants in searching for and/or securing permanent employment
opportunities through individual job development, referral to job listing resources, and the
development of individual career service plans and if applicable the pursuit of further education
Collect and analyze information about program participants through records, tests, interviews, and
professional sources, to appraise their interest, aptitudes, abilities, and personality characteristics
for vocational and career planning.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate staff to serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum an associate’s degree with appropriate
training and experience in providing job counseling and placement services.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Must integrate into the organizational structure of the NCF and actively participate in planning
meetings and other activities.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 41
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of direct services (group or one-on-one).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 42
Employment/Job Readiness Position in Support of the Engelwood Neighborhood Center for
Families
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to employ a full time staff position to provide job search counseling services to
Orange County residents age 18 and older, who are unemployed or under-employed. Comprehensive
case management will be provided to participants to enable them to become job ready and/or employed.
Programming will take place at the Engelwood Neighborhood Center for Families located at 6000
Stonewall Jackson Road, Orlando, Florida, 32807. Staff position will be available five days per
week, Monday through Friday. Referrals will come primarily from Orange County’s Neighborhood
Centers for Families (NCF), but may also come from a variety of sources based on community outreach
to include, but not be limited to, school administrators, churches, neighborhood associations, day care
centers, community mental health agencies, and other NCF partners. Orange County reserves the right
to adjust program requirements based on community needs including, but not limited to location and
hours of operation.
Services to be provided shall include, but not be limited to the following:
Identify and recruit eligible program participants.
Provide assistance to program participants in searching for and/or securing permanent employment
opportunities through individual job development, referral to job listing resources, and the
development of individual career service plans and if applicable the pursuit of further education
Collect and analyze information about program participants through records, tests, interviews, and
professional sources, to appraise their interest, aptitudes, abilities, and personality characteristics
for vocational and career planning.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate staff to serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum an associate’s degree with appropriate
training and experience in providing job counseling and placement services.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Must integrate into the organizational structure of the NCF and actively participate in planning
meetings and other activities.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 43
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of direct services (group or one-on-one).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 44
English for Speakers of Other Languages (ESOL) Instructional Position in Support of the
Oakridge Neighborhood Center for Families
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide ongoing, comprehensive instruction for Orange County residents whose
first language is not English. The English for Speakers of Other Languages (ESOL) instructional
position will be a full-time position. The instruction will help participants acquire necessary language
skills to enable them to speak, read, write and converse in English. Skills will also enhance effective
communication and intercultural relationships. Programming will take place at the Oak Ridge
Neighborhood Center for Families, located at 150 Amidon Lane, Orlando, Florida 32809. Staff
position will be available five days per week, Monday through Friday. Referrals will come primarily
from Orange County’s Neighborhood Centers for Families (NCF), but may also come from a variety of
sources based on community outreach to include, but not be limited to, school administrators, churches,
neighborhood associations, day care centers, community mental health agencies, and other NCF
partners. Orange County reserves the right to adjust program requirements based on community needs
including, but not limited to location and hours of operation.
Services to be provided shall include, but not be limited to the following:
Assess participants’ linguistic needs for placement in the program at appropriate level of learning.
Contribute to development of curriculum.
Actively engaging students by running a dynamic and student-centered classroom.
Survey student’s expectation/goals at the beginning of each new cycle/module (or new class
attendance) and develop appropriate curriculum.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate staff to serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum a bachelor's degree. Staff shall also
have at least 3 months of ESOL or foreign language instruction experience in a classroom setting.
A certificate in ESOL instruction from a regionally accredited institution of higher education
along with six (6) months of ESOL instruction may be accepted in lieu of bachelor’s degree.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency staff must be able to competently communicate in the language(s) of participants (i.e.,
Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Must integrate into the organizational structure of the NCF and actively participate in planning
meetings and other activities.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 45
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff shall protect the rights and confidentiality of all program participants and
their families.
Unit of Service
The cost effective unit of service shall be one hour of instruction.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 46
Family Counseling Position in Support of the Lake Weston Neighborhood Center for Families
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to employ a full time staff position to provide counseling to uninsured Orange County
individuals and families to aid dealing with issues that may put them at risk for delinquency, academic
failure, involvement with law enforcement, unhealthy relationships, mental health issues, poor social
skills, drug use and abuse, unemployment, and other related problems. The program will have an
emphasis on prevention, delivering ongoing comprehensive case management of program participants
enabling them to achieve healthy functioning. Referrals will come primarily from Orange County’s
Neighborhood Centers for Families, but may also come from a variety of sources based on community
outreach to include, but not be limited to, school administrators, churches, neighborhood associations,
day care centers, community mental health agencies, and other NCF partners. Program office will be
located at the Lake Weston Neighborhood Center for Families. Staff position will be available five
days per week, Monday through Friday. Program services may be conducted various locations
throughout the County including, but not limited to in the office, in the home, community centers, and/or
in the schools. Orange County reserves the right to adjust program requirements based on community
needs including, but not limited to location and hours of operation.
Services to be provided shall include, but not limited to the following:
Provide counseling services to individuals and groups assisting them with mental health issues and
behavior modification to overcome issues with family, parenting, and marital problems; suicide;
stress management; problems with self-esteem; and issues associated with aging and mental and
emotional health.
Work with children, adolescents, families, adults, and seniors in an effort to promote healthy,
positive and productive relationships and skills.
Utilize a prevention/early intervention focus, this position will provide counseling services to
multiple populations in a variety of settings
Perform psychosocial assessments through interview of clients, family and others and review of
records.
Perform ongoing monitoring of the condition of the clients to evaluate the success of therapy, track
progress and adapt participation plans as required.
Provide linkage to clients to other support services as appropriate and within the parameters of
designated program, such as medical evaluation and treatment, social services, and employment
services and prepare and maintain required documentation.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate staff to serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, a master’s degree in Counseling, Social
Work, Psychology or closely related field and two years of experience in counseling, social or
residential services. A bachelor’s degree and four (4) years experience in counseling, social or
residential service may be accepted in lieu of graduate level education.
The Agency staff shall demonstrate and possess appropriate knowledge, training, and experience
in the delivery of counseling services to at-risk populations.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 47
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of direct service per client (group or
individual).
The agency shall maintain a caseload of at least twenty-five (25) individuals/families.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 48
Life Skills Training and Development for Offenders
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide life skills classes and training services for males and females incarcerated
in the Orange County Jail and/or Work Release Centers to help them successfully, upon release, re-enter
society, prevent recidivism, and enable them to become responsible members in the community. The
program components shall also focus on basic skills such as anti-social behavior, anger management,
problem solving, functional social skills, communication skills, inter-personal relationships, self control,
substance abuse/addiction education, job training, and transitional housing. Classes will be held Monday
through Friday from 8 am – 5 pm. Orange County reserves the right to modify program requirements
based on community needs.
Services to be provided but shall not be limited to the following:
Provide comprehensive life skills programming in order to reduce recidivism and increase
knowledge-based skills and attitudes in participants to lead to productive lives in the community
upon re-entry.
Assist participants in their ability to problem solve at levels of proficiency to function on the job,
in family relationships, and in society.
Assist participants with goal setting in preparation for release to reintegrate into society.
Assist participants with skills to make positive lifestyle and behavioral changes in order to build
healthy relationships and achieve goals during the reintegration period.
Utilize evidence-based curriculum for instructional program that is approved by Orange County.
Develop support strategies to include but not be limited to address employment readiness, career
development, money management, GED education, daily living skills, and social skills.
Assist participants in life/social skills to improve coping skills and interpersonal strategies to
develop healthy relationships.
Provide linkage to community resources to assist participants in reestablishing ties to community
services.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
training a high school diploma and four years experience and training in providing life skills
education services to incarcerated populations.
The Agency staff/volunteers shall demonstrate and possess appropriate knowledge, training, and
experience in the delivery of instruction in the area of life skills.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall develop working relationships with correctional staff and local agencies in order
to maintain continuum of services to the participants.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 49
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one class with a minimum of 15 participants.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 50
Parenting and Home Visitation Position in Support of Eatonville Neighborhood Center for
Families
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to employ a full time staff position to provide curriculum-based parenting education
and home visitation support services to residents residing in Orange County. The program will have an
emphasis on intervention and prevention, delivering ongoing comprehensive case management services,
assisting families in working towards achieving healthy family functioning and self sufficiency. The
program will also work with parents and children with a goal of assisting families with attaining success
in school, home life and community. Parents and children will receive ongoing encouragement and
support as they work towards achieving greater stability, productivity and improved family functioning.
The primary location of the program will be the Eatonville Neighborhood Center for Families located
at 323 E. Kennedy Blvd., Ste. A, Eatonville, Florida, 32751. This position will be available to
provide services for five days per week, Monday through Friday, with a flexible schedule that include
extended and weekend hours based on the needs of the clients. Referrals will come primarily from
Orange County’s Neighborhood Centers for Families (NCF), but may also come from a variety of
sources based on community outreach to include, but not be limited to, school administrators, churches,
neighborhood associations, day care centers, community mental health agencies, and other NCF
partners. Orange County reserves the right to adjust program requirements based on community needs
including, but not limited to location and hours of operation.
Services to the provided, but not limited to the following:
Assess family dynamics in order to determine the strengths, weakness and case planning for
program participants.
Provide counseling, support and teach a variety of home and family management skills using an
evidenced-based curriculum approved by Orange County.
Provide in-home counseling and family management support services to families with children up
to age 18.
Provide parenting skills training, budgeting, homemaking assistance, assistance with seeking
employment, crisis assistance, resources, child care referrals, advocacy, and assistance with
procuring entitlements, food, housing, furniture, and clothing.
Provide linkage to clients to other support services as appropriate and within the parameters of
designated program, such as medical evaluation and treatment, social services, and employment
services and prepare and maintain required documentation.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements:
The Agency shall designate staff to serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum a bachelor’s degree in social work,
education, early childhood education or a related field and two years of experience. An associate’s
degree and appropriate training or a high school diploma and four years experience may be
accepted in lieu of graduate level education.
The Agency shall maintain a caseload of at least twenty-five (25) individuals/families, and shall
document on a regular basis the participants’ progress/goal attainment in the activity logs.
The Agency staff shall demonstrate and possess appropriate knowledge, training, and experience in
a variety of homemaking areas, and the ability to understand the problems of economically
disadvantaged families.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a manner
that is sensitive to the backgrounds and cultures of program participants.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 51
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of direct services (group or one-on-one).
The agency shall maintain a caseload of at least twenty-five (25) individuals/families.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 52
Supportive Counseling for Children & their Families with Special Needs
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide supportive counseling services for children with developmental
disabilities/delays, their siblings, and their parents/guardians to gain coping skills, improve parenting
skills, and increase healthy family functioning. Orange County reserves the right to adjust program
requirements based on community needs.
Services to be provided shall include, but not be limited to the following:
Provide comprehensive counseling to children with developmental disabilities/delays, their
siblings and their parents/guardians.
Deliver ongoing comprehensive case management to participants to enable healthy family
functioning and strengthen family resilience.
Provide appropriate training and consultation to families as needed to include, but not be limited to
parenting classes and coaching on positive discipline methods, in order to improve family coping
strategies and foster positive relationships.
Assist families with information about their child’s diagnosis and condition and identify strategies
for the coordination of education, medical, social service, and community service providers.
Collaborate with other health and human services agencies to increase client, family and
community awareness of benefits and services and should develop working relationships with
connected agencies or individuals in order to maintain continuum of services to the youth and their
family.
The agency shall take into consideration each youth’s cultural and ethnic background and gender
in all aspects of disability impairment screening, assessment, treatment planning and ensure that
treatment is based on these individualized needs.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, a bachelor’s degree or be a licensed as
an RN or Clinical Social Worker with several years of relevant work experience, ideally involving
consulting in the disability coordinated care arena.
The Agency’s staff shall possess the ability to coordinate the client needs and initiate problem
identification and problem-solving techniques.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 53
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of counseling service (group or individual).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 54
Vulnerable Populations – Employment Training for Disabled Adults
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide employment training services for developmentally disabled Orange County
residents, 18 years and older. Program participants may be referred to program by Vocational
Rehabilitation (VR), Agency for Persons with Disabilities, other agencies, or by self referral. The
program components shall have an emphasis on increasing the independence, knowledge, and safety of
developmentally disabled individuals by providing training in job skills needed to prepare and place
participants in gainful employment in the mainstream workforce. Program services may be provided at
various locations as approved by Orange County, allowing program access to clients seven (7) days a
week. Orange County reserves the right to adjust program requirements based on community needs.
Services to be provided shall include, but not be limited to the following:
Provide employment training to disabled individuals based on the demand for job skills necessary
to partnering employers and job placement locations.
Provide job placement, support, and follow up evaluation for disabled individuals in program.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
certification in a field relating to working with developmentally disabled. Appropriate training and
experience in related fields may be accepted in lieu of education with the approval of Orange
County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of program services per client.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 55
Vulnerable Populations – Training for the Deaf/Hearing Impaired
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide training and education services for deaf/hearing impaired Orange County
citizens. Program participants may be referred to programming by Vocational Rehabilitation (VR),
Agency for Persons with Disabilities, other agency, or self referral. The program components shall have
an emphasis on increasing the independence, knowledge, and safety of deaf/hearing impaired
individuals by providing services emphasizing American Sign Language (ASL) instruction, usage of
technology in order to foster successful independent living skills for participants. Program services may
be provided at various locations as approved by Orange County, allowing program access to clients at
least five (5) days a week. Orange County reserves the right to adjust program requirements based on
community needs.
Services to be provided shall include, but not be limited to the following:
Provide American Sign Language (ASL) and other relevant instruction to participants in order to
increase their knowledge and coping skills in regards to living successfully with their disability.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have at minimum, an associate’s degree and appropriate
certification in a field relating to working with developmentally disabled. Appropriate training and
experience in related fields may be accepted in lieu of education with the approval of Orange
County.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one hour of direct client service (one-on-one).
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 56
Health, Recreational and Support Programming for Seniors
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide services to seniors 55 years of age and older at 2 (two) locations in the
County. The program component shall have an emphasis on socialization, special events, creative
learning activities, exercise, and games. Programming may include field trips as approved by Orange
County. This funding can also support health screenings and nutritional counseling. Special events
may require flexible hours. Orange County reserves the right to adjust program requirements based on
community needs including, but not limited to location and hours of operation.
Services locations shall be: 1. East Orange Community Center, 12050 East Colonial Drive, Orlando, Florida 32826. Services
will be accessible to seniors, for a minimum of four (4) days per week, between the hours of 9:30
a.m. and 5:00 p.m., excluding holidays and weekends.
2. South Orange - Holy Cross Catholic Church, 12600 Marsfield Avenue, Orlando, Avenue
32837. Services will be accessible to seniors a minimum of three (3) days per week between the
hours of 10:00 a.m. and 2:00 p.m., excluding holidays and weekends.
Services to be provided shall include, but not be limited to the following
Provide engaging, mentally stimulating activities to include but not be limited to board games,
congregate meals and movie/shopping days.
Provide exposure to cultural and other special events.
Provide learning activities (i.e., quilting, ceramics, knitting, arts & crafts, dance classes).
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Coordinate nutritional counseling and health screenings/awareness for participants.
Facilitate safe, group exercise activities designed specifically for seniors to promote active living.
Provide the County a monthly activity schedule one month before the activities will take place.
Provide access to other needed services in the community particularly those within the
Neighborhood Center for Families.
Minimum Requirements
The Agency shall engage a senior services coordinator to facilitate all operations of the program.
The Agency’s direct program staff shall have at minimum, an associate’s degree and sufficient
training and experience providing education, recreation and exercise fitness services to senior
populations.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 57
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one class with a minimum of 15 participants.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
The funding allocations indicated in this RFP are based on the availability of funds and are subject to change. Orange County reserves the right to award less
than the full amount of funding requested by proposers and to modify the allocation of funds among service options in the best interest of Orange County. 58
Support Services, Socialization and Recreational Programming for the Mentally Challenged
Scope: The Orange County Citizens’ Commission for Children is seeking a qualified nonprofit agency
in Orange County to provide socialization and recreational programming for mentally challenged
Orange County citizens. The program will be designed to provide a safe and secure environment for
citizens with mental health challenges to participate in social and recreational activities. Basic human
services may include, but are not limited to: nutritious meals, clothing, laundry facilities, internet and
phone access, personal hygiene items, recreation and socialization with peers and linkage to other
community services. Program services will be provided for a minimum of five (5) days a week, six (6)
hours per day. Hours may vary based on programming needs as approved by Orange County. Orange
County reserves the right to modify program requirements based on community needs.
Services to be provided shall include, but not be limited to the following:
Provide socialization and recreational services to participants in a manner that is sensitive to
diagnosed mental health challenges. Maintain a working relationship with mental health service
providers, the Orange County Sheriff’s Department and the Department of Corrections.
Preference shall be given to all referrals received from Orange County’s Neighborhood Center for
Families.
Minimum Requirements
The Agency shall designate a program coordinator to supervise all operations of the program and
serve as liaison between the agency and Orange County.
The Agency’s direct program staff shall have appropriate training and experience in providing
services to persons with mental health diagnoses.
The Agency’s staff/volunteers, which will be part of the program, shall provide services in a
manner that is sensitive to the backgrounds and cultures of program participants and disabilities of
program participants.
The Agency must have staff/volunteers that is able to competently communicate in the language(s)
of participants (i.e., Spanish), or have ready access to translators.
The Agency must be fiscally sound and capable of managing the proposed program.
Provide, during the duration of the contract oversight of the deliverables to ensure the terms and
conditions are in compliance with the contract.
The Agency shall provide quality services with measurable outcomes as approved by Orange
County.
The Agency shall provide to the County, monthly and/or quarterly reports regarding the outcome
achievement of all program’s participants.
If applicable, staff travel expense reimbursements included in proposed program budget shall not
exceed the rate of $.45 per mile pursuant to Orange County policies and procedures.
If applicable, the Agency must provide, to the County, a copy of all executed memorandums of
understanding (MOU) and/or partnership agreements, detailing specific roles and responsibilities,
with other organizations that will be instrumental in the carrying out of program services.
Pursuant to the Florida Statutes, as applicable, agencies are to comply with the Background
Screening of staff and volunteers to ensure the safety of all vulnerable children and adults.
If applicable, pursuant to the Health Insurance Portability and Accountability Act (HIPAA)
regulations, agency staff/volunteers shall protect the rights and confidentiality of all program
participants and their families.
Unit of Service
The cost effective unit of service shall be one day of client attendance.
The agency shall be required to provide and report on the specified number of contracted units of
service during the contract year. (Total number of required units of service is based on available
funding and unit rate as approved by the County during contract negotiations.)
60
PANEL ASSIGNMENTS FOR PROGRAMS (RENEWAL AGENCIES ONLY)
Programs are categorized into four review panels with other programs that provide similar services to
the community. Below is a listing of all Renewal agencies, their programs, and their assigned review
panel. If your agency’s program(s) are assigned to more than one review panel, your agency is
required to submit the appropriate number of funding proposals for each review panel.
Agency Program(s) Review Panel Assignment
Aspire Health Partners, Inc.
Addictions Receiving Facility
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Case Management Position –
In Support of Bithlo NCF
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Case Management Position –
In Support of Winter Park
NCF
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Family Counseling Position –
In Support of Ivey Lane NCF
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Family Counseling Position –
In Support of West Orange
NCF
Panel 1 –Developing Healthy
Communities through Health &
Counseling
BETA Center, Inc.
Parenting & Home Visitation
Position – In Support of
Bithlo NCF
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Parenting & Home Visitation
Position – In Support of Lake
Weston NCF
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Boys and Girls Clubs of
Central Florida, Inc.
Downtown Boys and Girls
Club
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Central Florida Urban League,
Inc. Housing Counseling
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Christian Service Center Family and Emergency
Services
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Coalition for the Homeless of
Central Florida, Inc.
Women's Residential
Counseling Center (WRCC)
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Resident Services
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Community Coordinated Care
for Children, Inc. Early Learning
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Community Health Centers,
Inc. Pediatric Expansion
Panel 1 –Developing Healthy
Communities through Health &
Counseling
61
Agency Program(s) Review Panel Assignment
Consumer Credit Counseling
Service of Greater Atlanta, dba
Clearpoint Credit Counseling
Solutions
Housing Counseling
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Guardian Care, Inc.
Skilled Nursing Panel 4 - Supporting Our Seniors
Harbor House of Central
Florida, Inc.
Children's Services
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Court Advocacy
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Domestic Violence
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Health Care Center for the
Homeless, Inc. Primary Care
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Heart of Florida United Way,
Inc. 211
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Legal Aid Society Orange Legal Aid Society Orange Bar
Association, Inc.
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Life Concepts, Inc. dba
QUEST, Inc.
Behavioral Services
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Transitional Living
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Lifestream Behavioral Center,
Inc. Anthony House
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
Lighthouse Central Florida Vision Rehabilitation for
Adults and Families
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Orlando Day Nursery
Association In Support of Families
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
62
Agency Program(s) Review Panel Assignment
Orlando Health, Inc.
Sexual Trauma Recovery
Center Adult Program
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Sexual Trauma Center
Children Program
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Orlando/Orange County
COMPACT, Inc. COMPACT
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
Seniors First, Inc.
Community Care for the
Elderly Panel 4 - Supporting Our Seniors
Congregate Meals Panel 4 - Supporting Our Seniors
Guardianship Panel 4 - Supporting Our Seniors
Home Delivered Meals Panel 4 - Supporting Our Seniors
Short Term Case Management Panel 4 - Supporting Our Seniors
Stepping Stone Panel 4 - Supporting Our Seniors
Transportation Panel 4 - Supporting Our Seniors
Share the Care, Inc. In-home Respite Panel 4 - Supporting Our Seniors
The American Red Cross of
Central Florida, Inc. Disaster Relief Services
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
The Children’s Home Society
A Place for Children
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Green House Counseling
Center
Panel 1 –Developing Healthy
Communities through Health &
Counseling
The Devereux Foundation, Inc. Family Support and Visitation
Center
Panel 2 - Building Thriving
Communities Through Education,
Prevention & Support Services
The Salvation Army Women and Children's Shelter
Panel 3 - Lending a Helping Hand
through Emergency & Crisis
Assistance Services
63
Agency Program(s) Review Panel Assignment
The Salvation Army Case Management Position –
In Support of the Bithlo NCF
Panel 1 –Developing Healthy
Communities through Health &
Counseling
Volunteers for Community
Impact, Incorporated
Foster Grandparent Program Panel 4 - Supporting Our Seniors
Retired Senior Volunteer
Program (RSVP) Panel 4 - Supporting Our Seniors
64
PANEL ASSIGNMENTS FOR REQUEST FOR PROPOSAL
(RFP AGENCIES ONLY)
Request for Proposals (RFPs) are categorized into four review panels with other programs that provide
similar services to the community. Below is a listing of the RFPs and their assigned review panels. If
your agency is applying for more than one RFP that is assigned to different review panels, your
agency is required to submit the appropriate number of funding proposals for each review panel.
Panel 1 –
Developing Healthy
Communities through
Health & Counseling
Panel 2 –
Building Thriving
Communities through
Education, Prevention and
Support Services
Panel 3 –
Lending a Helping
Hand through
Emergency & Crisis
Assistance Services
Panel 4 –
Supporting Our
Seniors
Supportive Counseling
for Children & their
Families with Special
Needs
Adult Literacy Program
Alleviating Hunger
Program – After
School Snack/Meal
Program
Health, Recreational
& Support
Programming for
Seniors
Employment Training
for Disabled Adults
At-Risk Youth – Targeted
Community –
Apopka/Zellwood
Alleviating Hunger
Program – Prepared
Food Distribution
Training for the
Deaf/Hearing Impaired
Employment & Job Readiness
Position in Support of the
Eatonville NCF
Emergency
Assistance Program –
West of I-4
Support Services,
Socialization &
Recreational
Programming for the
Mentally Challenged
Employment & Job Readiness
Position in Support of the
Engelwood NCF
Emergency
Assistance Program –
East of I-4
Family Counseling
Position In Support of
the Lake Weston NCF
English for Speakers of Other
Languages (ESOL)
Instructional Position in
Support of the Oakridge NCF
Life Skills Training &
Development for Offenders
Parenting & Home Visitation
Position in Support of the
Eatonville NCF