FunctionFunctionBased InnovationBased Innovation

&&Continuous Process Continuous Process

ImprovementImprovement

A general applicable Process Improvement Approach

Business Process Function Model Business Process Function Model

Principles & DefinitionsPrinciples & Definitions

BUSINESS PROCESS DOMAIN

RE

AL

IZE

Function AreaActor Chain

CONTROL

PLA

NA

RR

AN

GE

MA

NA

GE

PERFORMORGANIZESPECIFY

PR

OC

ES

S E

LEM

EN

TS

PROCESS PHASES

General BP FunctionsGeneral BP Functions

BUSINESS PROCESS DOMAIN

RE

AL

IZE

CONTROL

PLA

N

AR

RA

NG

E

MA

NA

GE

PERFORMORGANIZESPECIFY

PR

OC

ES

S E

LEM

EN

TS

PROCESS PHASES

AGREEMENTS& TERMS

CONTRACTMANAGEMENT

RESOURCEMANAGEMENT

BUSINESSMODEL

BUSINESSPLAN

BUSINESSRESULT

TEAMWORK

TEAMBUILDING

TEAMMANAGEMENT

ORGANIZATIONALPLAN

ACTIVITYPLAN

CONTROLPLAN

MANAGEMENTCONTROL

INFORMATIONSYSTEMS

WORKFORCE

ACTORDEFINITION

MODEL

Organization

InformationTechnology

The BP Innovation CycleThe BP Innovation CycleRef. DemmingRef. Demming

PLAN

ACTION CHECK

DO

Asset/Products

Methods&

TechniquesCatalogue

ExpertValidation

3. Work MethodChecklist

Actionsto

Improve

4. Enterprise/SystemPortal

ICTServices

BusinessProcess

Database

World ClassStandards:ISO/NEN

etc.

Solutions offered by the Market

2. Business ProcessQuick Scan

Pointsof

Improvement

BPFMStandardSpec’s

BusinessProcess Expertise

1. Business ProcessDefinition Matrix

PersonalizedBusinessProcessStandard

Asset Management ControlAsset Management ControlBP Definition Matrix BP Definition Matrix

AMC DOMAIN (ASSET RELATED)

RE

AL

IZE

CONTROL

PLA

N

AR

RA

NG

E

MA

NA

GE

PERFORMORGANIZESPECIFY

PR

OC

ES

S E

LEM

EN

TS

PROCESS PHASES

SERVICE LEVELAGREEMENT

CONTRACTMANAGEMENT

RESOURCEMANAGEMENT

CONTROLPLAN

LCM SYSTEMPLAN

SYSTEM COST-EFFECTIVENESS

TEAMWORK

ACTORDEFINITION

MODEL

LIFECYCLEMANAGEMENT

TEAM

TEAMMANAGEMENT

ORGANIZATIONALPLAN

ACTIVITYPLAN

MANAGEMENTCONTROL

SYSTEMINFORMATION

PORTAL

TEAMBUILDING

LIFECYCLEMANAGEMENT

MODEL

Note: Also applicable for SYSTEMS & INSTALLATION MANAGEMENT within the RNLN