Developing Business Skills That Make a Difference – Step by Step

We are in a world today where businesses are fast growing and internationally woven. In

such a context, challenges in working styles and diversifi ed business practices are a given.

More than ever, business success depends on performance. The ability of employees to

perform with self-reliance and determination towards outcomes governs success.

This training series will deliver key skills to bring a signifi cant shift in employees’ self-

awareness, self-management and communication. Participants will be empowered

to transform their working styles, produce outstanding results and contribute to work

environments that work in synergy. Both personally and professionally.

We have designed this training for professionals that are keen to cause a difference.

If you are committed to your personal growth and are looking for powerful and easy to

use skills in order to produce outstanding results, this training is for you!

As a participant, you will go through all four consecu-tive models* focusing on the following skills:a) self-awareness b) self-organisationc) effective communicationd) effi cient email correspondence

Encouraging own future action: All modules include lots of practical exercises that are specifi c to your work environment.

Continuous growth: Participants will receive a lot of direct feedback from the trainers and other participants

Applicability: Skills are practised in the time between the sessions and extended in the following sessions

Why this training?

Know Where You Are, Prioritise and Communicate

Who can participate?

What makes this process work?

*for contents and objectives in detail see table in the following page

Who are the facilitators?

Stefan Gebert is based in New Delhi and works as a trainer and facilitator in organisational change and personnel development. Stefan’s approach to training and coaching is strongly driven by his fi rm conviction towards the empowerment of individuals through authenticity and constructive feedback. He has worked both in multinational corporations and small/medium enterprises with a total experience of 8 years living and working in various countries.

Manna Biswas is based in New Delhi and man-ages planning, monitoring and evaluation with a non-profi t organisation. He specializes in train-ing and facilitating organisations/individuals on evidence based decision making and result based project management. Manna believes in experiential learning and enjoys seeing participants explore and learn through training processes. His experience of 11 years has ranged from grassroot to multinational organisations.

TRAINING SERIES AT THE GERMAN CENTRE, MAY 2013

Act from inner awareness and clarity

7th May 2013, 2pm – 5.30pm

ObjectivesGet access to what is im-portant for you

Overcome inner hurdles by identifying what stops you

Use this awareness to manage challenges with more creativity and fl ex-ibility

Get clarity on what moti-vates the actions of others

Maximise consciousness in communication by explor-ing listening techniques

Decipher what is behind criticism and a “no” to become powerful in your responses

Deliver outstanding results with effective self-organisation

14th May 20132pm-5.30pm

Objectives

Get clear about EVERY-THING that is currently on your plate and choose your focus areas

Distinguish urgent from im-portant, set your priorities

Set up a simple and robust task management system

Learn techniques to make sure you are really on top of your time

Create awareness of pitfalls to keep the system running and interruption-proof

Internalise tips and tricks that give you a head start in your job

Communicate with ease and assertiveness

21st May 20132pm-5.30pm

Objectives

Master the art of precise, structured and complete messages and become a powerful communicator

Discover the power of building rapport through refl ecting what you have heard from the other

Hit the nail on the head by summarising that which matters most

Improve your proactivity to be effi cient and reach solu-tions in a fl exible way

Practise saying “no” in a way that it can be heard and considered easily

Train yourself to become a champion by systematically collecting feedback from others

Master online correspondence

27th May 2013, 2pm-4pm 29th May 2013, 2pm-4pm

Objectives

Crack email as a specifi c form of communication

Put yourself in the recipi-ents’ shoes and reach out to them

Use clever strategies to have clarity and ease in your email exchange

Discover the power of mak-ing promising requests and get what you want

Create new possibilities regarding your own ways of handling email

Receive training material that supports you in han-dling email day-to-day

Dates a) 7th May 2013, 2pm-5.30pmb) 14th May 2013, 2pm-5.30pm c) 21st May 2013, 2pm-5.30pm d) 27th May 2013, 2pm-4pm + 29th May, 2pm-4pm

VenueGerman Centre for Industry and Trade Delhi Private Limited, Exhibition Area, 14th Floor, Building No. 9, Tower B, Level 12, DLF Cyber City Phase III Gurgaon – 122 002, Haryana, India

For any queries and registration

please DIRECTLY contact us @

FULL CIRCLE Training | Facilitation New Delhi+91 11 41006553+91 9650826622fc.training.facilitation@gmail.com

a) Be Aware of YOU as a professional

b) Put FIRST Things FIRST

c) Effective COMMUNICATION

d) Efficient E-COMMUNICATION

Please book by 29 April 2013 at the latest! Seats are limited!

Special price for the members of the German Centre Network INR 18,500 only!

*The modules have been systematically synchronised and we choose to offer them as a complete set to maximise the learning effects