fujitsu support information − telephone list...

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FUJITSU SUPPORT INFORMATION - Telephone list Your Service Desk United Kingdom SUPPORT INFORMATION Telephone list Your Service Desk United Kingdom Date: 06.06.2018 Your local Service Desk will answer your technical questions and service inquiries as soon as possible. Please have the following information ready (as far as they apply) when you call us: Product ID or serial number of your device Operating system on the device Description of failure Changes of Hardware or Software configuration before malfunction of the system United Kingdom (Service Desk language: English) Description Telephone Opening hours Call charge PRIMERGY and ETERNUS Advice Line 0203 949 3483 * Monday-Friday from 09:00-17:00 Saturday/Sunday closed - * Calls charged at standard national rate All Products 08702 434397 * Monday-Friday from 09:00-17:30 Saturday/Sunday closed 0,01 £/min. 1 - * Calls cost 0.01 £ per minute plus your phone company´s access charge. Lifebook International (for units purchased outside EMEA) 0843 354 7960 Monday-Friday from 09:00-17:00 Saturday/Sunday closed 0,07 £/min. 1 - * Calls cost 0.07 £ per minute plus your phone company´s access charge. Service pack or Contract Customers 08701 223366 * Monday-Sunday from 00:00-24:00 0,05 £/min. 1 - * Calls cost 0.05 £ per minute plus your phone company´s access charge. calls charged at standard national rate ** We will provide software related support to pre-installed software only, which will include `basic` troubleshooting of Windows installations, components, drivers and connectivity but excludes diagnostics, installation or configuration of any additional 3rd party software introduced at the time of, or after purchase. 1 Charges from mobile networks may vary! Last modified: 1/26/2018 CONTACT Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Strasse 8 80807 Muenchen Germany Website: http://www.fujitsu.com/fts/ All rights reserved, including intellectual property rights. Changes to technical data reserved. Delivery subject to availability. Any liability that the data and illustrations are complete, actual or correct is excluded. Designations may be trademarks and/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringe the rights of such owner. For further information see http://www.fujitsu.com/fts/resources/navigation/terms-of-use.html Copyright © Fujitsu Technology Solutions 2018 SUPPORT INFORMATION - 1/1 -

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Page 1: FUJITSU SUPPORT INFORMATION − Telephone list …support.ts.fujitsu.com/CreatePDF/TempPDF/ServiceDesk_EN.pdfFUJITSU SUPPORT INFORMATION − Telephone list Your Service Desk United

FUJITSU SUPPORT INFORMATION − Telephone list Your Service Desk United Kingdom

SUPPORT INFORMATION

Telephone listYour Service Desk United Kingdom Date: 06.06.2018

Your local Service Desk will answer your technical questions and service inquiries as soon as possible.Please have the following information ready (as far as they apply) when you call us:

Product ID or serial number of your device• Operating system on the device• Description of failure• Changes of Hardware or Software configuration before malfunction of the system•

United Kingdom (Service Desk language: English)Description Telephone Opening hours Call charge

PRIMERGY and ETERNUS Advice Line 0203 949 3483 *Monday−Friday from 09:00−17:00Saturday/Sunday closed

− * Calls charged at standard national rate

All Products 08702 434397 *Monday−Friday from 09:00−17:30Saturday/Sunday closed

0,01 £/min.1

− * Calls cost 0.01 £ per minute plus your phone company´s access charge.

Lifebook International (for units purchased outside EMEA) 0843 354 7960Monday−Friday from 09:00−17:00Saturday/Sunday closed

0,07 £/min.1

− * Calls cost 0.07 £ per minute plus your phone company´s access charge.

Service pack or Contract Customers 08701 223366 * Monday−Sunday from 00:00−24:00 0,05 £/min.1

− * Calls cost 0.05 £ per minute plus your phone company´s access charge.

calls charged at standard national rate** We will provide software related support to pre−installed software only, which will include `basic` troubleshooting of Windows installations,components, drivers and connectivity but excludes diagnostics, installation or configuration of any additional 3rd party software introduced at thetime of, or after purchase.

1 Charges from mobile networks may vary!

Last modified: 1/26/2018

CONTACTFujitsu Technology Solutions GmbHMies−van−der−Rohe−Strasse 880807 MuenchenGermanyWebsite: http://www.fujitsu.com/fts/

All rights reserved, including intellectual property rights. Changes to technical data reserved. Delivery subject to availability.Any liability that the data and illustrations are complete, actual or correct is excluded.Designations may be trademarks and/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringethe rights of such owner.For further information see http://www.fujitsu.com/fts/resources/navigation/terms−of−use.htmlCopyright © Fujitsu Technology Solutions 2018

SUPPORT INFORMATION − 1/1 −