fsr 3.0 product requirements document v1.2

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Free Skills Review UI 3.0 + Generator 1 FREE SKILLS REVIEW UI 3.0 + GENERATOR PRODUCT REQUIREMENTS DOCUMENT PREPARED BY: MARY ELEANOR HIZON VERSION 1.2 AUGUST 16, 2016

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Page 1: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 1

FREESKILLSREVIEWUI3.0+GENERATOR

PRODUCTREQUIREMENTSDOCUMENT

PREPAREDBY:MARYELEANORHIZON

VERSION1.2

AUGUST16,2016

Page 2: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 2

TABLE OF CONTENTS

1 PRODUCTOVERVIEW.............................................................................................................................................32 BUSINESSOBJECTIVES...........................................................................................................................................3

2.1 Features/Benefits/Goals/MetricsSummary..............................................................................................33 PRODUCTTECHNOLOGY........................................................................................................................................4

3.1 HighLevelPageMap..................................................................................................................................63.1.1 FSR3.0CustomerUI..............................................................................................................................63.1.2 FSRGenerator(build1.0)......................................................................................................................6

3.2 UserJourneywireframes...........................................................................................................................73.2.1 FSR3.0CustomerUI..............................................................................................................................73.2.2 FSRGenerator(build1.0)......................................................................................................................9

4 PRODUCTROADMAP...........................................................................................................................................17

Page 3: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 3

1 PRODUCTOVERVIEW

The Free Skills Review of the website has been the main source of leads for the business ever since its launch mid-2014. It collects lead information from users while keeping the process conversational in nature, making it appear more than the usual lead form used by our competitors. It is therefore vital for this product to be regularly optimised, enhanced and customized for better user experience and engagement, directly benefitting the business’ lead conversion.

2 BUSINESSOBJECTIVES

This iteration of the Free Skills Review, version 3.0, has 2 main objectives:

1. FSR 3.0 Customer UI - Shift the overall layout of the FSR from the current 1-screen-per-step structure into a 1 long page containing all steps format.

2. FSR Generator (build 1.0) – Build a new “FSR Generator” min-platform that the Marketing team can log into and make new versions of the FSR without needing the intervention of the IT team every single time. Questions/form fields and number of screens can be customized, but will only be using the same UI as described in (1).

2.1 FEATURES/BENEFITS/GOALS/METRICSSUMMARY

Features/Benefits Goals/Metrics

FSR3.0CustomerUI

Modular:Willbemodularandallowforfutureiterations.ShouldallowtheMarketingteamtobuild/expandonitaccordingtobusinessneedsinthefuture.

Fullpage-by-pagefunneltaggingforper-screenmini-conversion,exitrate,andwholejourneycompletionrawnumbersandconversionrate.

One-pager:Isaone-pagescrollerinsteadofreloadingaftereachstep.Thisscrollerformatwillalsomakeiteasytoretainandgobacktopreviouslyenteredinfoiftheuserwantstodochanges.

Taggingoneachnewelementtotrack:

• Engagement

• CTAMini-Conversion

BetterFSRloadspeed:Thenewone-pagescrollerisexpectedtohaveallformandtextelementsavailableonpageload.Imageswillbelazy-loadservedwhenuserisonapageprior.

Withthelazy-loadandimagepriorloading,thisshouldhaveadirectbeneficialimpactonFSRloadtimes.

Betterconversion:Withthenewone-pagelook,customizedbackground,moderninteractiondesign,andbetterloadtime,weareexpectingmoreusercompletionsandatleast5%liftinourFSRconversionrate.

Page 4: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 4

FSRGenerator

(build1.0)

• AbilitytogeneratenewFSRs.

• SaveeachnewFSRwithanew,uniquename

• GenerateauniqueURLforeachnewFSR.

• Abilitytochange/specifybackgroundimagebyeitheruploadingorpointingtoanexistingimageURL.

AllowsmarketingtomakechangestoexistingFSRsandgeneratenewoneswithoutmuchinterventionfromIT.Nometricsneededforthismini-platformexceptforcrashreports.

ModifyingFSRon-the-fly:Abilitytochange/modifyanyexistingFSRsthatweregeneratedpreviouslybytheFSRGeneratorandjustflipaswitchtomakeitlive.

HaveasummaryforeachFSRGeneratedonhowmanyscreens,datecreated,whocreatedit,status

Customizations:Shouldenableusersto:

• Addunlimitedscreens

• Specifyquestions/formfieldsperscreen.

• Eachscreencanhave1tounlimitednumberofquestionsorfields.

• Eachformfieldcanbemappedtoanexistingdatabasefield.Unspecifiedmappingplacesthesedatainagenericfieldforunspecifieddata.

FSRStatuses:

• Draft

• Live

• Onhold

• Archived

Userlog-ins:1adminaccountshouldbeabletoaddnewusers.

Haveatleast1-levelhistoryofprevioususeractionstotracewhomadethelastrevision/createdtheFSR.Shouldbeabletorollbacktothatlastcopybeforerevision.

3 PRODUCTTECHNOLOGY

ProductScope Details

FSR3.0CustomerUI FSRGenerator

Devicetypescovered(responsive,non-native)

Desktop

Mobile

Tablet

Desktop

OperatingSystems Windows

Macintosh

iOS

Android

Windows

Macintosh

Page 5: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 5

Browsers Chrome

Safari

Firefox

InternationalExplorer

AndroidBrowser

Blackberry

Opera

NetFront

Chrome

Safari

Firefox

Page 6: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 6

3.1 HIGHLEVELPAGEMAP

3.1.1 FSR3.0CUSTOMERUI

3.1.2 FSRGENERATOR(BUILD1.0)

Referring Page

• Landing Page• Quals Page• Industry Page• Other pages

on the website

Screen 1

1

NEXT

lorem ipsum sit dolor amet

adepsicm kit ametSTART FSR

Screen 2

2

NEXT

lorem ipsum sit

END FSRText Input

Screen 2

2

NEXT

lorem ipsum sit

Text Input

Future iteration - Path variation depending on

answer

Screen 3

3

NEXT

lorem ipsum sit

Future iteration - Filtering dropdown

menus or tiles depending on answer from

previous screen

Filtered

Screen 3

3

NEXT

lorem ipsum sit

Selection

Screen 4

4

NEXT

THANK YOU PAGE

Thank you pageshould now be part of the FSR so we

can customise and track completions

accordingly

Login

login

Portfolio Page

Forgot Password

send

1

1.1

add new

Create or Edit Screens Page

User Account Dropdown menu

next

2

2.1

3

Edit information Page

save

4

back

FSR URL

+Upload Background image

Toggle Status

User

create

Create New User slide-in

2.2

Page 7: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 7

3.2 USERJOURNEYWIREFRAMES

3.2.1 FSR3.0CUSTOMERUI

3.2.1.1 DESKTOP

Notes:

1. Whole FSR is 1 HTML Page only, regardless of number of screens. 2. One “screen” is shown at a time. 3. “Screen” automatically fits the width and height of the browser. This means

it will adjust if the screen is dragged smaller or bigger. 4. When done answering the first screen, FSR focus will scroll down to the

next screen. 5. Background image: Single, persistent background that also scales with

the screen. 6. Each screen submission trigger data saves into the database.

Welcome to your

Free Skills ReviewLet’s get started, shall we?

What’s your postcode?

Perfect!Which industry are you working in?

Select your industry

Perfect!Which industry are you working in?

Select your industry

Select your Industry

Financial Services

Aviation

Engineering

Financial Services

Financial Services

Financial Services

Financial Services

Electrotechnology

Agriculture, Horticulture and Land Management

Community Services

Financial Services

Financial Services

Financial Services

Beauty

Financial Services

Financial Services

Financial Services

x

Choose 1Lorem Ipsum Dolor Sit Amet

Drop down menus will now show a slide-in selection screen

Googlehttp://domain.com

Web Page Title

Welcome to your

Free Skills ReviewLet’s get started, shall we?

What’s your postcode?

Page 8: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 8

3.2.1.2 MOBILE

Carrier 12:00 PM

Perfect!Which industry are you working in?

Select your industry

Carrier 12:00 PM

Select your industry

Select your Industry x

Financial Services

Aviation

Engineering

Financial Services

Financial Services

Financial Services

Financial Services

Electrotechnology

Agriculture, Horticulture and Land Management

Community Services

Financial Services

Financial Services

Financial Services

Beauty

Financial Services

Financial Services

Financial Services

Page 9: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 9

3.2.2 FSRGENERATOR(BUILD1.0)

3.2.2.1 LOGINSCREEN

Googlehttp://domain.com

Web Page Title

Googlehttp://domain.com

Web Page Title

Forgot Your Password?

Not to worry. Just provide us with your email address and we’ll send you a new

temporary password.

Your email address

Submit

I changed my mind

Page 10: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 10

3.2.2.2 PORTFOLIOPAGE

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly Hizon

PORTFOLIO Create New FSR Showing 4 of 4 FSRs

Platform Build 1.0. Copyright 2016 Get Qualified Australia

« 1 2 3 4 … 12 13 »

Archive

Live

On Hold

Draft

Archived

Actions

01-08-2016

Elly Hizon

01-08-2016

http://www.gqaustralia.edu.au/free-skills-review-000000

Hello FSR!

Hello FSR!

My FSR Name 2

01-08-2016

URL

Elly Hizon

Created by

http://www.gqaustralia.edu.au/free-skills-review-000000

My FSR Name 1

01-08-2016Elly Hizon

Hello FSR!

01-08-2016

Status

=

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016

Whatever FSR Yadda Scott Roy

Hello FSR!

01-08-2016

01-08-2016

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

Elly Hizon

Hello FSR!

Elly Hizon

Marketing Specialist

Hello FSR!

Created Date

01-08-2016

Scott Roy

http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

Elly Hizon

Elly Hizon

Hello FSR!

Hello FSR!

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016

Elly Hizon

FSR Name

http://www.gqaustralia.edu.au/free-skills-review-000000

On Hold

Draft

Live

Archived

Archived

Archived

Live

Archived

Archived

Archived

Archived

Button press selection:Condition - INCOMPLETE FSR (required screens not fulfilled in

cases of auto-saved FSRs) CANNOT BE TOGGLED LIVE

Edit FSR function on keypress

Duplicate function. Behavior on keypress:

Opens the FSR in “Edit mode” in Screens tab, but Details tab has the following settings:1. Blank FSR Name2. Newly generated, unique FSR URL3. Status is Draft

Pressing column name would sort the table by that columnn name (can put a down or up button depending

if descending or ascending)

Edit Details

Edit Screens

Goes directly to the Screen Tab

Goes directly to the Details Tab

Button press selection:Condition - INCOMPLETE FSR (required screens not fulfilled in

cases of auto-saved FSRs) CANNOT BE TOGGLED LIVE

Edit Icon press pop-up

selection:

Page 11: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 11

3.2.2.3 ACCOUNTDROPDOWN

Notes:

User levels available:

1. Admin – Initial admin accounts given to: Scott and Elly. Admin privileges: • Generate new FSR Generator accounts, can assign if admin or user • Can create new FSRs • Can view any FSR • Can duplicate existing FSRs and save as new • Can delete any FSR • Can edit any FSR • Can change status of any FSR

2. User privileges: • Can view any FSR • Can create new FSR • Can edit own FSR • Can duplicate existing FSRs and save as new • Can delete own FSR • Can change status of own FSR

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly Hizon

PORTFOLIO Create New FSR Showing 4 of 4 FSRs

Actions

01-08-2016

Elly Hizon

01-08-2016

http://www.gqaustralia.edu.au/free-skills-review-000000

Hello FSR!

Hello FSR!

My FSR Name 2

01-08-2016

URL

Elly Hizon

Created by

http://www.gqaustralia.edu.au/free-skills-review-000000

My FSR Name 1

01-08-2016Elly Hizon

Hello FSR!

01-08-2016

Status

=

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016

Whatever FSR Yadda Scott Roy

Hello FSR!

01-08-2016

01-08-2016

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

Elly Hizon

Hello FSR!

Elly Hizon

Marketing Specialist

Hello FSR!

Created Date

01-08-2016

Scott Roy

http://www.gqaustralia.edu.au/free-skills-review-000000

http://www.gqaustralia.edu.au/free-skills-review-000000

Elly Hizon

Elly Hizon

Hello FSR!

Hello FSR!

http://www.gqaustralia.edu.au/free-skills-review-000000

01-08-2016

Elly Hizon

FSR Name

http://www.gqaustralia.edu.au/free-skills-review-000000

On Hold

Draft

Live

Archived

Archived

Archived

Live

Archived

Archived

Archived

Archived

Log out

Update my email address

Add new users

Add new users only available admin users

Page 12: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 12

3.2.2.4 CREATEFSR-SCREENSPAGE-DEFAULT

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly Hizon

Elem

ents

x

Get Qualified Australia Free Skills Review Generator Elly Hizon

Platform Build 1.0. Copyright 2016 Get Qualified Australia

CREATE FSR

NextCancel

Screen 1New element

Preview FSR

New screen

Screens Details

The FSR Canvas On-click slide-in function. Can also be retracted back to docked form

Opens FSR UI in new Window or Tab

MAPPINGS ARE REQUIRED FOR ALL APPLICABLE ELEMENTS TO PROCEED TO DETAILS TAB.

Button/tab press behaviour:1. Validate all fields with mappings. 2. Error message on Top of canvas, “Some fields with missing mappings. Check the highlighted elements below.” 3. If no error, Auto-save FSR as Draft if all requirements are met.4. After #3, proceed to Details tab.

Page 13: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 13

3.2.2.5 CREATEFSR-SCREENSPAGE–ELEMENTSPANELEXPANDED

TL1 Text

Undefined Field

Years of exp

Age

Map to:

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly HizonGet Qualified Australia Free Skills Review Generator Elly Hizon

Platform Build 1.0. Copyright 2016 Get Qualified Australia

CREATE FSR

NextCancel

Screen 1New element

Preview FSR

New screen

Screens Details

Text content

+ Header 1

+ Header 2

+ Normal Content

Form Fields

Buttons

Elements

For new elements: Pop-up menu after it appears in the canvas

Page 14: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 14

3.2.2.6 CREATEFSR-SCREENSPAGE–ELEMENTSPANELEXPANDEDWITHFULLCANVAS

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly Hizon

CREATE FSR

Platform Build 1.0. Copyright 2016 Get Qualified Australia

NextCancel

Text content

+ Header 1

+ Header 2

+ Normal Content

Form Fields

Buttons

ElementsScreen 1

Preview FSR

New screen

Screens Details

H1 Welcome to your Free Skills Review

H2 Let’s get started, shall we?

TL1 Text

TL1 Text

TL1 Text

TL1 Text

B1 NEXT

New element

Settings Drop Down

TL1 Text

Undefined Field

Years of exp

Age

Map to:

Page 15: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 15

3.2.2.7 ELEMENTSPANEL–MAPPINGANDELEMENTSAVAILABLE

TL1 Text

Undefined Field

Years of exp

Age

Map to:Text content

Form Fields

Buttons

Elementsx

Available elements - Buttons

+ Next Button

+ Finish Button

+ I’m not sure Button

+ Submit (for upload)

Text content

Form Fields

+ Text box (Short)

+ Text box (Long)

+ List

+ Tile Select (Single)

+ Tile Select (Multiple)

Buttons

Elementsx

Available elements - Form Fields

+ Email box

+ Contact no. box

FIELDS AND MAPPING/BEHAVIOR

Undefined Field

Qualification

Post Code

First Name

Last Name

Map to:

Undefined Field

Map to:

Undefined Field

Job Role

Industry

Map to:

UI Field behaviour: Auto drop down and filter on minimum 2 numbers typed

Undefined Field

Australia or Overseas Experience

Heard About Us

Reason for Qualification

Years Exp

Age

Map to:

Undefined Field

Map to:

Validation for email:1. Format/completeness validation2. Check if legit email

Backend tagging for submitted emails that are not legit

NO MAPPING NEEDED - Given this is a specific

field for emails only

NO MAPPING NEEDED - Given this is a specific

field for Contact numbers only

Validation for contact number:1. Format/completeness validation2. Check if legit number

Backend tagging for submitted numbers that are not legit

+ Upload box

Resume

Map to: UI Field behaviour: • Drop resume function,• Browse file funtion, • Option to LinkedIn resume import

+ Check box & text

Opt-in newsletter

Map to:

Page 16: FSR 3.0 Product Requirements Document v1.2

Free Skills Review UI 3.0 + Generator 16

3.2.2.8 CREATEFSR-DETAILSSCREEN

Notes:

• FSR URL is auto-generated with format: /free-skills-review-000000 (6-digit number generated) • REQUIRED FIELDS FOR VALIDATION: FSR NAME. • Error message, “FSR Name required to continue.” Highlight the FSR field red for emphasis.

Googlehttp://domain.com

Web Page Title

Get Qualified Australia Free Skills Review Generator Elly HizonGet Qualified Australia Free Skills Review Generator Elly Hizon

Platform Build 1.0. Copyright 2016 Get Qualified Australia

CREATE FSR

SaveCancel

http://www.gqaustralia.edu.au/free-skills-review-000000

Preview FSR

Screens Details

FSR URL

copy

Drop background image here or upload

Status DRAFT

Specify a name for your FSR

FSR Name

copy

LIVE

Copies the text into the clipboard

Opens the OS’ document upload screen

Goes back to the Portfolio screen

ON HOLD ARCHIVED

Page 17: FSR 3.0 Product Requirements Document v1.2

Confidential – Do not distribute Free Skills Review UI 3.0 + Generator 17

4 PRODUCTROADMAP

As this is a high impact product that directly contributes to lead conversion, an MVP is targeted for launch mid-September.

Number of Sprints: 5

Development Resources: 4

• Project Manager – Prasanth Pillai • Designs, UI/UX Developer – Eric De Felix • Application Developers – Moe Abbas, Annie Cherian • QA – Apolinaria Cabral

Estimated release date is September 15, 2016.