frontline leadership essentials creating a centre of safety … solutions... · frontline...

Frontline Leadership Essentials - Creating a Centre of Safety Excellence

Supervisors and frontline managers are critical roles in all organisations, regardless of the industry. They are a final,

frontline management layer whose key function is to guide groups of people towards common goals and implement

productive and protective systems whilst achieving ever increasing targets. It is a tough act, probably the most demand-

ing and difficult role in any organisation.

Unlike some other roles, front line supervisors are often promoted due to their knowledge of the job and customers, as

well as systems and processes that organisations have in place. Although technically proficient, this layer of manage-

ment often does not have appropriate core skills necessary to deal with practical implementation of risk management

processes, management of people and complex situations, especially without the appropriate support, training and

knowledge which usually resides with safety professionals and more senior managers.

RiskWise Frontline Leadership Essentials is a carefully structured mixture of classroom and field based training

providing fundamental and underpinning knowledge every frontline leader needs in order to achieve safe and sustaina-

ble team work and exceptional operational results.

It is essentially a ‘boost’ course for new and existing leaders created from practical experience to build a foundation for

success in leadership by providing critical and essential knowledge and skillset in safety and leadership every leader

needs to have to be able to balance production and protection in ever increasing complexity of modern workplaces.

Contact Details:

Goran Prvulovic, Director and Principal Consultant

M: 044 8801 602

W: www.riskwisesolutions.com.au E: [email protected] ABN: 88 688 516 313

Day One - Creating a Centre of Safety Excellence

Course Duration - 8 to10 hours (depending on number of participants).

Course Content:

Self reflection of candidates leadership journey and common barriers.

Management vs leadership and risks - fundamentals.

Criticality of supervisor’s role in management of risks - case studies (supervision, people and risk- the connection).

Legislative and moral obligations - explained in practice.

Safety myths, safety culture and supervision.

Role of front line leaders in implementation of safety systems, management of relationships and cognitive disso-

nance.

8 pillars of front line leadership in practical sense.

12 keys for successful supervision, in practice.

EMICID leadership Model basics (how to Empower, Motivate, Influence, Coach, Inspire and Develop others to

achieve ‘beyond the call of duty’ performance.

Barriers for success in front line leadership.

Course Objectives and Outcomes:

Developing critical underpinning and practical supervisory and leadership knowledge needed for team building and

successful risk management. Creating strong ownership for safety and understanding criticality of frontline leaders.

Building core leadership knowledge and skillset needed to make frontline leadership role successful in management

of risks and people. Leaning how to build trust, create safe teamwork and make safety important.

Developing key leadership basics - how to influence, lead, and empower others towards achieving team perfor-

mance above an individual’s call of duty.

Learning how to create a local centre of safety excellence through key leadership behaviours and practices that

great leaders have used to achieve outstanding results. Rapid creation of maturity in front leadership management of

risks.

Goran Prvulovic, Director and Principal Consultant , RiskWise Solutions

M: 044 8801 602


Day Two - Front Line Risk Management

Course Duration - 8 to 10 hours (depending on number of participants).

Course Content:

Occupational health and safety risks and their management in the workplace.

Practical risk assessments - skillset.

Incident causation, investigations and front line prevention strategies.

Human factors essentials and just culture.

Operational discipline basics and behaviour modelling.

Creation and promotion of situational awareness of risks in the workplace.

Course Objectives and Outcomes:

Learning and applying key concepts in Occupational Health and Safety and risk management (hazard and risk iden-

tification, assessment and control.

Developing practical knowledge needed to do effective risk assessments and practically manage risks in the work-

place.

Building a solid understanding of how accidents occur and how to prevent them through risk anticipation, effective

investigations and team management.

Learning how to target and manage critical risks on the shop floor level.

Understanding human factors and psychology of safety involved in creating ‘at risk behaviours’ and learning how

to manage it and create trust, compliance, risk wise workforce and a safe workplace.

Create sound understanding of how to operationalise health and safety systems in practice


M: 044 8801 602


Leadership Coaching Services It is true that classroom training only goes so far. Real influence, motivation and behavioural modifications any front

line leader can exert and in turn impact the team culture and performance predominantly occurs during the practical in-

teractions within the workforce. Many frontline leaders benefit immensely form a personal one on one follow up and

coaching to assist them in practically implementing learned skills RiskWise Frontline Leadership Essentials delivers.

Each leader has not only a unique leadership style but also unique internal and external barriers towards progression.

RiskWise Leadership coaching services are structured in such way as to identify those barriers, offer practical strategies

for dealing with them and provide leaders with critical pathways for future progression. It teaches true safety field lead-

ership, communication, engagement, influencing, relationship building, and handling of difficult situations. It provides

appropriate corrective strategies and tools necessary for success. Innovative approach taught in this module is a combi-

nation of many years of practical experience in what really works and changes perceptions and behaviours.

Coaching Services

Identification of leadership style and assistance with practical application of newly learned leadership and risk man-

agement skills, resulting in improved performance.

Custom analysis of barriers for success and the development of an ‘action plan’ of which each leader needs to get to

the next stage, followed by scheduled visits to check on progress and over the phone assistance.

Observations and ongoing daily coaching in relationship building, team engagement, influencing, planning and di-

rect management of work execution in the actual workplace.

Advice and assistance in handling difficult situations, breaking up substandard cultures and executing a behavioural

‘team reset’.

Coaching, planning and execution of formal performance conversations.

Leadership and culture changing field leadership safety interactions

Custom made interventions, depending on a particular leader, issues and barriers


M: 044 8801 602


Reliability, Safety & Sustainability Through Leadership

About us RiskWise Solutions is a Western Australian Safety and Risk Management consultancy based in Perth. We Specialise in develop-

ment of safety leadership, organisational development, HSE technical services, human factors and operational discipline interven-

tions. We offer high quality, unique Occupational Health and Safety training and a range of risk management consulting services.

Our core belief is that safer operations are more reliable and productive operations. Safety, reliability and better productivity can

only be created in environments where strong safety leadership and OHS knowledge exists at all organisational levels, especially

at the level of the work execution – frontline management level. Through our leadership development programs, we deliver a

range of services aimed at developing practical, real life, world class leadership and risk management skills for line management

enabling them to develop into true leaders and achieve efficient, sustainable and safe work execution. Our general risk manage-

ment consultancy and training services cater for a range of business needs in all industries.

At RiskWise Solutions the quality of our services and delivery is a non-negotiable value. We continuously challenge accepted in-

dustry paradigms in OHS and leadership by evaluating latest industry trends and customising our approaches and products with

the focus on a value for each particular customer.

We only deliver products and strategies proven in practice which will add value to your business and produce long lasting results.

Our services are delivered by reputable risk and leadership professionals who are highly educated, passionate and with many years

of experience in coaching and guiding the organisations towards exceptional results in management of risks.

Contact Details:


M: 044 8801 602


SERV I CES

Goran Prvulovic – Director & Principal Consultant MOccHlth&Saf, CPMSIA, RSP (Aust.)

Experienced risk management professional with over 27 years of operational,

leadership and HSE experience gained with a combination of large multination-

al client and contractor organisations.

Held a number of senior HSE and operational leadership roles in various indus-

tries managing large operational and multifunctional teams, mentoring and ad-

vising senior site and corporate decision makers.

Multi-industry experience stretching across mining, mineral processing, refin-

ing, transport, manufacturing and power generation.

Unique and practical perspective in approaching management and leadership

issues obtained through extensive operational and HSE leadership experience

and technical knowledge.

Exceptional communication skills, language and training strategies are specifi-

cally tailored to match target groups and ensure the message gets across in the

way that drives a critical thinking and permanent behavioural change.

Ability to provide clear, practical and highly effective training, mentoring and

imbedding of critical senior and front line leadership skills through an innova-

tive and interactive approach.

Extensive knowledge in human factors and reliability, development of in-

formed, learning, just and flexible culture in organisations and management of

catastrophic organisational risks.

Great listener and creative thinker, driving innovation and practical, custom ap-

proaches in risk management and leadership.

QUALIFICATIONS Master of Occupational Safety and Health

Bachelor of Science (Processing)

Certificate IV TAA

Certificate IV Metalliferous Mining Operations – Processing

Diploma in Quality Auditing

Diploma of Management

IFAP Injury Management Coordinator

Other VET Qualifications (full CV available)

L E A DE RS HIP P R O GRA M S

SAFETY LEADERSHIP & RISK DEVELOP-

MENT PROGRAM

IMPLEMENT STRONG OPERATIONAL

DISCIPLINE

SENIOR MANAGEMENT SAFETY PER-

FORMANCE IMPROVEMENT WORK-

SHOPS

RIS K M A NA GE M E N T

RISK PROFILING & CRITICAL RISK MAN-

AGEMENT

SIGNIFICANT INCIDENT INVESTIGA-

TIONS

OHS MANAGEMENT SYSTEMS

SAFETY CULTURE DEVELOPMENT

STRATEGIES

PROCES HAZARD & RISK ANALYSIS

EVALUATION & ENHANCEMENT OF HSE

TEAM PERFORMANCE

PERSONAL COACHING & MENTORING

OHS T RA IN IN G S E RV ICE S

CUSTOM OHS & LEADERSHIP TRAINING

ROOT CAUSES ANALYSIS TRAINING

PRACTICAL RISK MANAGEMENT FOR

FRONT LINE LEADERS

LEGISLATIVE OBLIGATIONS

VARIOUS EMERGENCY SERVICES AND

RESPONSE COURSES

Contact Details:


M: 044 8801 602


frontline leadership essentials creating a centre of safety … solutions... · frontline...

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