from the president s desk...atty. simeon c. obtinalla, jr., vice president and head of human...

Dr. Arturo S. De La Peña, President and CEO of St. Luke’s Medical Center, delivered his opening remarks, highlighting the value of innovation.

Atty. Simeon C. Obtinalla, Jr., Vice President and Head of Human Resources Group, expressed his gratitude to all the awardees

for their hard work and dedication in their respective roles.

Nadia Vaila, Associate Director of Medical Concierge and Brand Management, and Jan Saldo of the Nursing Care Group livened up the

evening as the hosts of the event.

St. Luke’s Medical Center honors exemplary Associates in

Annual Awards Night 2018The most commendable Associates were the stars of the night at the Annual Awards 2018 on June 20, 2018 at the

Crowne Plaza Manila Galleria, Ortigas Center.The much-anticipated event recognized select Associates of the Year (AOY) as examplars of excellence, who significantly contributed to the accomplishment of the hospital’s objectives, while embodying the values of integrity, professionalism, innovation, passion for excellence, synergy, and social responsibility.This year’s Annual Awards Night was also a milestone as it marked the first joint awarding for both Quezon City and Global City, reflecting the unity and harmony of the St. Luke’s system in delivering the best patient experience and outstanding clinical outcomes. Special awards for Customer Service, Innovation, and Teamwork were also given to individuals and teams who exhibited these values.Nominated Associates underwent rigorous deliberations done by the Awards Committee, which consisted of St. Luke’s Executives from both Quezon City and Global City. The committee reviewed the achievements and credentials of each finalist through meticulous screening and panel interviews. The search for the Associates of the Year is a testament of St. Luke’s commitment to guiding and nurturing its Associates in order to optimize their potential and perform beyond fixed standards in delivering quality patient care and safety.

Guest artists Nyoy Volante and South Border performed some of their hit songs to the delight of associates.

TeamworkGrand InnovatorCustomer Service Excellence Quezon City

Customer Service Excellence Global City

Customer Service Excellence

Most Commended Staff

Associate of the YearFinalists

Associate of the Year Grand Awardees

Quezon City

Associate of the YearGrand Awardees

Global City

From the President’s DeskExecutive Brief from the President and CEO | Issue 137

https://www.stlukes.com.ph/

https://facebook.com/StLukesPH/

https://www.instagram.com/stlukesmedicalcenter/

Associate of the Year Grand Awardees Global City







Quezon City


Global City

Professional Non-Frontline

Support Frontline

Support Non-Frontline

Professional Frontline

Senior Managerial

Junior Managerial

Junior Managerial Support

Presenters: Mr. Rafael C. Solis, EVP and Head of Hospital Operations; Dr. Arturo S. De La Peña, President and CEO; and Mr. Federico R. Marquez, Jr. Senior Vice President and Head of Human Resources


Global City

HUMPHREY C. CASAUAYDepartment Manager, Pharmacy Warehouse

Supply Chain Management

From the President’s Desk











Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City

MICHIE M. SHARMA (Represented by Regiena B. Posadas and Maria Lea Alabado)

Section Manager, Medical Records and Management Services, Medical Practice






MARVIN S. DELOS SANTOS Systems Administrator II, IT Infrastructure and Operations Support

Information Technology Management







Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City






MARIA LORAINE B. LOPEZAncillary Nurse, Specialty Services

Ancillary Services







Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City






MARIAN ZHANTEL M. MARANANClinical Pharmacist II, Clinical Pharmacy

Nursing Care







Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City

DIANA C. OLHONCSS Technician I, Central Sterile Supply













Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial




Global City

LUISITO S. ANTONIO, JR.Hospital Technician, Operating Room - Main

Nursing Care





Associate of the Year - Grand Awardees Quezon City







Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


MELANIE T. TEJADADepartment Manager, Clinical Applications

Information Technology Management












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


JEFFREY P. RETIRO Nurse Unit Manager, Out Patient

Medical Practice












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


KRISTOFFER JOHN P. TAPICClinical Nurse Educator, Clinical Advancement and Informatics

Nursing Care












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


LESTER F. DE VERARespiratory Therapist II, Institute of Pulmonary Medicine

Ancillary Services












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


KAREN G. REYES Technical Assistant, Center for Basic Science Research

Research And Biotechnology












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


RODOR V. VILLALUNANursing Aide, 5 Main A

Nursing Care












Quezon City


Global City


Support Frontline



Senior Managerial

Junior Managerial



Quezon City


JONALD O. GUPAALCommis I, Food and Nutrition

Support Services





Associate of the Year - Finalists







Quezon City


Global City


SENIOR MANAGERIALGlobal City

Mary Grace S. CatralDepartment Manager,

General Nursing Units Cluster 2Nursing Care

Janis Pastoral Department Manager,

Physical Medicine and RehabilitationAncillary Services

Junie Gay F. YarciaExecutive Housekeeper,

HousekeepingSupport Services

Humphrey C. CasauayDepartment Manager, Pharmacy Warehouse


Abegail A. PartinDepartment Manager,

Training and Organization DevelopmentHuman Resources

Regi Ann S. LaviñaDepartment Manager,

In-Patient CarePatient Experience

Presenters: Ms. Maria Elena R. De Gracia, Vice President and Head for Support Services Group for Quezon City; Ms. Ofelia Mariano, Associate Director for Internal Audit; and, Ms. Cynthia A. Mapua, Associate Director for Research and Biotechnology












Quezon City


Global City


SENIOR MANAGERIALQuezon City

Rommel F. SacedaDepartment Manager, Institute of Pathology

Ancillary Services Karen A. Pe Benito

Department Manager, AccountingFinance

Alfredo M. BautistaShift Engineering Manager, Shift Engineering

Facilities Management and EngineeringMark Joffrey A. Cubos

Operations Manager, Management ServicesHospital Operations

Irene Marie S. IsletaDepartment Manager, Learning Education And

Development DepartmentHuman Resources

Melanie T. TejadaDepartment Manager,

Clinical Applications DepartmentInformation Technology Management

Katherine D. Perez Department Manager, Medical Concierge

Patient ExperienceMarissa B. DianganDepartment Manager,

Maternal And Child ClusterNursing Care

Lorenzo F. MerilloDepartment Manager,

Research Information And EducationSupply Chain ManagementBillexter S. Bonifacio

Department Manager, Infection Control ServicesMedical Practice













Quezon City


Global City


JUNIOR MANAGERIALGlobal City

Charminne Joan C. CrislogoSection Manager, Clinical Pharmacy

Nursing Care

Ma. Jocelyn Y. Erazo Chief Medical Technologist, Laboratory Sciences

Ancillary Services

Antonio M. Seyan, Jr.Section Manager, Linen and Laundry

Support Services

Katherine N. FlogioAssistant Manager,

Satellite and Pathology WarehouseSupply Chain Management

Michie M. Sharma(represented by Maria Lea Alabado)

Section Manager, Medical Records and Management Services

Medical Practice

Nimfa M. PerdiguerraSection Manager, Budget

Finance

Aldrich Fabian P. LayuganSection Manager, Environment, Health, and Safety

Facilities Management and Engineering

Carmencita San Diego-SantosSection Manager,


Mark S. GuimanSection Manager, Clinical Engineering

Biomedical Engineering

Elaine O. AlamoSection Manager, Quality Management

Quality and Patient Safety













Quezon City


Global City


JUNIOR MANAGERIALQuezon City

Anne Margaret E. TagleSection Manager, Hearing & Balance Disorders

Ancillary ServicesMarco Paulo O. Vilan

Section Manager, Clinical Engineering DepartmentBiomedical Engineering

Jacqueline L. DiacostaSection Manager,

Billing and Accounts Services DepartmentFinance

Fe Corazon J. TungolSection Manager,

Facility Safety Health and EnvironmentFacilities Management and Engineering

Cynthia Lynne Y. SaraybaSection Manager, Learning Education and


Maria Luisa L. CardinezNurse Unit Manager, 3 Main A

Nursing CareCherricel C. Gonzales

Section Manager, Patient Relations DepartmentPatient Experience

Jason Paul C. MonlinongChemist, Center For Basic Science Research

Patient ExperienceRicardo N. Sanchez, Jr.

Unit Manager, Housekeeping DepartmentSupport Services

Jeffrey P. RetiroNurse Unit Manager, Out Patient Department

Medical Practice













Quezon City


Global City


JUNIOR MANAGERIAL SUPPORTGlobal City


Ronnele B. CruzClinical Nurse Educator,

Clinical Advancement and InformaticsNursing Care

Marie April Grace B. Romero Section Manager, Specialty ServicesAncillary Services

Mary Ann V. BautistaHousekeeping Shift-In-Charge,

HousekeepingSupport Services

Zenith V. AlanoInfection Control Officer, Infection Control Services

Medical Practice

Marvin S. Delos SantosSystems Administrator II,

IT Infrastructure and Operations SupportInformation Technology Management












Quezon City


Global City


JUNIOR MANAGERIAL SUPPORTQuezon City

Presenters: Ms. Maria Elena R. De Gracia, Vice President and Head for Support Services Group for Quezon City; Ms. Ofelia Mariano, Associate Director for Internal Audit; and, Ms. Cynthia A. Mapua, Associate Director for Research and Biotechnology Ma. Theresa D. Nuñez

ANS IT Specialist, Office of the VP for Ancillary Services

Ancillary Services

Roger M. AltreTechnical Work Officer, Electrical Engineering

Facilities Management and Engineering

Wayne S. FernandezSoftware Engineer II,

Administrative Applications DepartmentInformation Technology Management

Kristoffer John P. TapicClinical Nurse Educator,

Clinical Advancement and InformaticsNursing Care

Dennise Faye B. ManzanoConcierge Officer, Communications

Patient Experience

Charisse Gennevieve B. PacaratResearch Analyst,

Health Services Outcomes Research UnitResearch and Biotechnology

Chrisel G. Carreon Assistant Manager,

Research Information and EducationSupply Chain Management

Lailane D. BergosaInfection Control Officer,Infection Control Services

Medical Practice












Quezon City


Global City


PROFESSIONAL FRONTLINEGlobal City

Presenters: Dr. Alejandro C. Dizon, Vice President and Chief Quality and Patient Safety Officer; Ms. Anna Rose M. Cumpas, St. Luke’s Quezon City Associate Director for Pharmacy Services; Ms. Lolita A. Culaba, St. Luke’s Global City Associate Director for Supply Chain Management

Murphy T. ZuluetaClinical Pharmacist, Clinical Pharmacy

Nursing Care

Maria Loraine B. Lopez Ancillary Nurse, Specialty Services

Ancillary Services

Nicole Wina P. DuranTherapeutic Dietitian I, Food and Nutrition

Support Services

Mary-Ann B. CastillonNarcotics Pharmacist, Pharmacy Warehouse


Mona Claire B. TañadaAdmission Officer, Admissions

Medical Practice












Quezon City


Global City


PROFESSIONAL FRONTLINEQuezon City


Lester F. De VeraRespiratory Therapist II,

Institute Of Pulmonary MedicineAncillary Services

Mark G. BayateCharging and Verification Assistant,


Cristina Pilar L. ReyesStaff Nurse,

O.R. ComplexNursing Care

Maria Teresa Q. DichosoWellness Center Assistant,

Wellness CenterMedical Practice












Quezon City


Global City


PROFESSIONAL NON-FRONTLINEGlobal City


Marian Zhantel M. MarananClinical Pharmacist II, Clinical Pharmacy

Nursing Care

Jenny M. Gruta Room Coordinator, Housekeeping

Support Services

Lesley Grace E. FabilaProcurement Assistant II, Pharmacy Procurement


Melvin R. SamucoFacility Safety Engineer,

Environment, Health, and SafetyFacilities Management and Engineering

Bernadette C. PanganOD Assistant I,


Maria Rio Joyce C. Delos SantosUser Support Coordinator, User SupportInformation Technology Management

Ma. Vanessa J. CadizManagement Services Assistant II,

Management ServicesHospital Operations

Rachel Ann G. RiveraQuality Management Assistant,

Quality ManagementQuality and Patient Safety












Quezon City


Global City


PROFESSIONAL NON-FRONTLINEQuezon City

Presenters: Dr. Alejandro C. Dizon, Vice President and Chief Quality and Patient Safety Officer; Ms. Anna Rose M. Cumpas, St. Luke’s Quezon City Associate Director for Pharmacy Services; Ms. Lolita A. Culaba, St. Luke’s Global City Associate Director for Supply Chain Management Liberty C. Idiesca

Administrative Assistant II, Institute of Pathology

Ancillary Services

Harry Paolo H. VillarbaAccount Officer,


Kristine Karen A. FerrerProjects Coordinator,

Facilities and Projects Management GroupFacilities Management and Engineering

Michael A. CabalquintoHR Assistant I, Learning, Education and


Karen G. ReyesTechnical Assistant,

Center For Basic Science ResearchResearch and Biotechnology

Cherry Bernadette A. NavalAdministrative Assistant II,

Pharmacy ProcurementSupply Chain Management












Quezon City


Global City


SUPPORT FRONTLINEGlobal City

Presenters: Mr. Luis Sayo, St. Luke’s Senior Vice President and Head for Information Technology Group; Ms. Pearl Pagaduan and Ms. Eulalia Magpusao, Associate Directors of Quality & Patient Safety for St. Luke’s Quezon City and Global City

John Jason B. CastroNursing Assistant,

Operative Care ClusterNursing Care

Renelyn L. Navarro Administrative Assistant I,

Radiologic SciencesAncillary Services

Rene B. AwacayBanquet Service Assistant II,

Food and NutritionSupport Services

Diana C. OlhonCSS Technician I,

Central Sterile SupplySupply Chain Management

Richard E. PaanodAdmission Assistant,

AdmissionsMedical Practice












Quezon City


Global City


SUPPORT FRONTLINEQuezon City


Ricky P. PenequitoAide,

Magnetic Resonance ImagingAncillary Services

Rodor V. VillalunaNursing Aide,

5 Main ANursing Care

Alejo Q. ManlinconHousekeeper,

Housekeeping DepartmentSupport Services












Quezon City


Global City


SUPPORT NON-FRONTLINEGlobal City

Luisito S. Antonio, Jr.Hospital Technician,

Operative Care ClusterNursing Care

John Neesel H. Berondo Logistics Coordinator II,

Food and NutritionSupport Services

Mica Marie A. SalazarAdministrative Assistant I, General and Medical/Surgical Supplies Warehouse


Primo C. FeriaPlant Operator/Technician,

Operations and MaintenanceFacilities Management and Engineering













Quezon City


Global City


SUPPORT NON-FRONTLINEQuezon City

Carlito B. DolleteSurgical Technician,

O.R. ComplexBiomedical Engineering

Vergel B. BarrientosNursing Aide,

5 Main ANursing Care

Jonald O. GupaalCommis I,

Food and Nutrition DepartmentSupport Services

Engelbert Ryan D. TamaresCSS Technician I,

Central Sterile Supply DepartmentSupply Chain Management






Customer Service Excellence Awardees Most Commended Staff







Quezon City


Global City

In-Patient

Out-Patient




HERNAN C. DIANGSONAccount Officer, Billing and Accounts Services Department

Global City, 1st Place












Quezon City


Global City

In-Patient

Out-Patient




NAJLA E. MASILANGStaff Nurse, 7-North - Nursing Care Group

Global City, 2nd Place












Quezon City


Global City

In-Patient

Out-Patient




NIKKA ROSE E. LADIANAStaff Nurse, 15-South - Nursing Care Group

Global City, 3rd Place












Quezon City


Global City

In-Patient

Out-Patient




DEAN HARVY A. BALDERASStaff Nurse, 3-Annex - Nursing Care Group

Quezon City, 1st Place












Quezon City


Global City

In-Patient

Out-Patient




JOHN PAUL R. GENTICAStaff Nurse, 2-East - Nursing Care Group

Quezon City, 2nd Place





Customer Service Excellence Awardees Quezon City







Quezon City


Global City

In-Patient

Out-Patient




TRISHA ANNE C. YALAStaff Nurse, 1-Annex - Nursing Care Group

Quezon City, 3rd Place












Quezon City


Global City

In-Patient

Out-Patient



Presenters: Ms. Ma. Michaela C. Canlas, Vice President and Head, Support Services Group for Global City; andDr. Jose B. Moran, Chief Operating Officer and Medical Director for St. Luke’s Davao City

CYRIELLE GAYLE G. CUEVASWellness Nurse, Wellness Center

Global City, 1st Place

JULIUS FELIX A. RACELARespiratory Therapist III, Institute of Pulmonary Medicine

Quezon City, 1st Place












Quezon City


Global City

In-Patient

Out-Patient




LUILYN B. SINDACWellness Nurse, Wellness Center

Global City, 2nd Place












Quezon City


Global City

In-Patient

Out-Patient




GABRIELLE ANNE D. SAMONTINAClinical Audiologist, Hearing and Balance

Quezon City, 2nd Place












Quezon City


Global City

In-Patient

Out-Patient




RAYMOND C. MOSTACHORespiratory Therapist III, Institute of Pulmonary Medicine

Quezon City, 3rd Place

ROSEMARIE T. TUNAYRespiratory Therapist II, Institute of Pulmonary Medicine

Global City, 3rd Place





Customer Service Excellence Awardees Global City







Quezon City


Global City


In-Patient

Out-Patient

Presenters: Ms. Ma. Michaela C. Canlas, Vice President and Head, Support Services Group for Global City; and Dr. Jose B. Moran, Chief Operating Officer and Medical Director for St. Luke’s Davao City

NEURO-CRITICAL CARE UNIT - SURGICAL INTENSIVE CARE UNIT 1st Place

Nursing Unit












Quezon City


Global City


In-Patient

Out-Patient


PEDIATRIC INTENSIVE CARE UNIT2nd Place

Nursing Unit












Quezon City


Global City


In-Patient

Out-Patient


CORONARY CARE UNIT3rd Place

Nursing Unit






HOUSEKEEPING DEPARTMENT1st Place

Other Services







Quezon City


Global City


In-Patient

Out-Patient







EQUIPMENT MAINTENANCE SECTION2nd Place

Other Services







Quezon City


Global City


In-Patient

Out-Patient












Quezon City


Global City


In-Patient

Out-Patient


MEDICAL RECORDS AND MANAGEMENT SERVICES3rd Place

Other Services












Quezon City


Global City


In-Patient

Out-Patient


VOICE, SWALLOWING AND SINUS CENTER1st Place

Ancillary Units

POST ANESTHETIC CARE UNIT (PRE AND POST)3rd Place

Ancillary Units












Quezon City


Global City


In-Patient

Out-Patient

OPERATING ROOM - MEDICAL ARTS BUILDING2nd Place

Ancillary Units












Quezon City


Global City


In-Patient

Out-Patient


WELLNESS CENTER1st Place

Other Services












Quezon City


Global City


In-Patient

Out-Patient


BILLING AND ACCOUNT SERVICES DEPARTMENT2nd Place

Other Services












Quezon City


Global City


In-Patient

Out-Patient

EMERGENCY CARE SERVICES3rd Place

Other Services













Quezon City


Global City

In-Patient

Out-Patient

In Patient & Out-Patient

Customer Service Excellence Quezon City

3 MAIN A1st Place

Nursing Unit












Quezon City


Global City

In-Patient

Out-Patient



6 MAIN B2nd Place

Nursing Unit













Quezon City


Global City

In-Patient

Out-Patient



2-EAST3rd Place

Nursing Unit













Quezon City


Global City

In-Patient

Out-Patient



LINEN MANAGEMENT3rd Place

Other Services












Quezon City


Global City

In-Patient

Out-Patient



HEARING AND BALANCE1st Place

Ancillary Units












Quezon City


Global City

In-Patient

Out-Patient



VOICE, SWALLOWING AND SINUS CENTER2nd Place

Ancillary Units













Quezon City


Global City

In-Patient

Out-Patient



INSTITUTE OF PULMONARY MEDICINE3rd Place

Ancillary Services













Quezon City


Global City

In-Patient

Out-Patient



HOUSEKEEPING DEPARTMENT1st Place

Other Services













Quezon City


Global City

In-Patient

Out-Patient



BILLING AND ACCOUNT SERVICES DEPARTMENT2nd Place

Other Services













Quezon City


Global City

In-Patient

Out-Patient



IN-HOUSE SECURITY DEPARTMENT3rd Place

Other Services






Grand Innovator







Quezon City


Global CityGrand Innovator

Global City

Quezon City

KENNETH BRYAN G. VITUGClinical Pharmacist IINursing Care Group

LOVEREAL C. ERMITADepartment Manager

Clinical Practice - Nursing Care Group






Grand Innovator

JOSEPH BERNARD U. DAVIDClinical Nurse Educator

Nursing Care Group

NOEL M. MALLARIDocument and Systems Control Manager

Hospital Operations







Quezon City


Global CityGrand Innovator

Global City

Quezon City





Teamwork


HOSPITAL WASTE MANAGEMENT TEAM Quezon City







Quezon City


Global CityTeamwork

TEAM MEMBERS

FACILITY SAFETY HEALTH AND ENVIRONMENT

Engr. Ricardo Bote, Jr.Engr. Fe Corazon TungolEngr. Ericson ValenzuelaCENTER FOR BASIC SCIENCE

RESEARCHJason Paul Monlinong

HOUSEKEEPING DEPARTMENTWilliam Obogne

INFECTION CONTROL SERVICESBillexter Bonifacio

Lailane BergosaQUALITY AND PATIENT SAFETY

Anna Liza BantolinoLEARNING, EDUCATION AND

DEVELOPMENT DEPARTMENTBlessly Ann Ponce





Teamwork

MEDNET TEAMGlobal City







Quezon City


Global CityTeamwork

TEAM MEMBERS

TEAM LEADLovereal C. Ermita

CLINICAL PHARMACY DEPARTMENTKatrina Danica Padiernos

Ma. Therese BernalCharminne Joan Crisologo

Kenneth Bryan VitugMarian Zhantel Maranan

CLINICAL ADVANCEMENT AND INFORMATICS

Martin Luther C. TopicoJebryl T. Javier

Karen Joyce P. IlarOFFICE OF THE ASSOCIATE DIRECTOR

FOR BIOMEDICAL ENGINEERING/ CLINICAL ENGINEERING DEPARTMENT

Welsley FajardoKris Edler Judicpa

INFORMATION TECHNOLOGY GROUPHanzel Jay De CastroNathanael C. Cariaga





from the president s desk...atty. simeon c. obtinalla, jr., vice president and head of human...

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