from the plant floor to the top floor: doing great work together ......margin expansion global...
TRANSCRIPT
www.pwc.com/e&c
From the plant floor to the top floor: doing great work together
Global industrial manufacturing statement of capabilities
Global industrial manufacturing statement of capabilities 2
Contents
Introduction .................................................................................................1
Your starting point is our starting point ............................................... 2
Putting our services to work for you ...................................................... 4
Putting your priorities first ...................................................................... 6
Digital technologies ................................................................................... 8
What makes us different? ........................................................................11
Local coverage, global connections ...................................................... 12
Contacts ..................................................................................................... 12
Subject matter specialists ....................................................................... 13
Territory leads.......................................................................................... 13
Your priorities, our professionalism...
…on hand wherever you need us… Our starting point is y our needs. Being ready and able to rise to y our challenges is what makes us a leading professional serv ices provider to all ty pes of industrial manufacturing companies around the world.
Global industrial manufacturing statement of capabilities 1
Introduction
Barry Misthal
Global Industrial Manufacturing
Leader
Industrial manufacturing is one
of the priority areas of focus for
PwC. We’re able to draw on decades
of serv ice for many of the leading
industrial manufacturing
companies globally. Whether we’re
working with y ou on the factory
floor or in the board room, we pride
ourselves on understanding y our
needs as a manufacturer, where
y ou are coming from and where
y ou are heading.
But speaking y our language doesn’t
mean we hold back from giv ing you
the challenge as well as the support
y ou need to move forward. A t a
time when technological innovation
is creating rapid change but global
economic conditions continue to be
clouded with uncertainty, we can
help y ou cut through the hype and
assess the moves y ou need to make
to deliver the biggest positive
impact on y our business.
Helping you succeed
We combine insight from across
a wide range of manufacturing
environments with experience
of other sectors and industries to
help y ou succeed. Whether it is
focusing on manufacturing costs
and efficiency initiatives, growth
opportunities, R&D, and new
product development, or delivering
on financial initiatives, we’re able
to help. And we’re also able to help
y ou make sure y ou stay ahead in
the digital and technological
revolution that is transforming
the look, sy stems and processes
of the modern factory. We can help
y ou boost productivity, compete
against rivals, and maintain an edge
with customers who are seeking
their own gains from innovation.
Through our extensive global
network, we are able to address
the big challenges facing the sector.
We leverage the knowledge,
experience and solutions of our
network of 195,000 professionals
in 157 countries to support our own
industrial manufacturing practice
of over 9,000 professionals. With
such a far-reaching network, we
work with industrial manufacturing
companies in just about every
location in which they do business.
A relationship built to last
Teaming up with PwC gives y ou
a professional partner that can
help y ou move rapidly, and with
assurance and rigour, to deliver
what y ou need. When y ou call on
us, our depth and breadth mean
we’re in a good position to deploy
the right expertise to respond to
y our issues. You can depend on
us as a trusted partner.
This statement of our capabilities
aims to highlight just a few of the
many way s we can support you. We
have deep experience of the context
in which y ou operate and are ready
to help y ou rise to the challenges
that y ou face.
Barry Misthal
Global Industrial Manufacturing
Leader
2 Global industrial manufacturing statement of capabilities
Your starting point is our starting point
All the industrial manufacturing expertise of PwC is brought
together with one focus – you, the client. Our priority is on the
issues that matter to you. PwC’s global industrial manufacturing
practice provides professional services to companies and industry
players of all sizes, across all segments of the industry.
We work with more than 12,000
industrial manufacturing
companies worldwide. We are able
to rapidly deploy a broad range of
skillsets to address y our particular
project challenges. You will know us
for our core strength in finance, but
our teams also include engineering,
technology, human resources,
legal and project management
specialists, just to name a few.
We also have practical in-depth
experience right across the
various industrial manufacturing
environments – from automation
technology to electrical and metal
product manufacturers, from
marine equipment to plastic and
rubber products, and many others.
Our global network of industry
specialists not only understand
the challenges that companies in
this industry face, we know the
businesses with which these
companies most frequently interact.
This big-picture perspective
provides us with a unique vantage
point that benefits our clients.
Today ’s industrial manufactur ing
companies need to manage a wide
range of challenges which PwC
can help with. Many face margin
pressures from robust lower-cost
foreign competition and cost
inflation. Customer-centricity
and product development are vital
as digitisation and other
technological changes shrink time
and distance between
manufacturing and end customers.
Global economic and geopolitical
uncertainty continues to cause
demand volatility, with emerging
markets no longer any exception.
In these conditions, even more
attention than ever needs to be
focused on y our company’s growth
strategy and, where appropriate,
M&A options. And we can help
y ou manage the impact of currency
fluctuations as well as changes in
government spending, taxation
and regulation.
.
We understand your heritage but have an eagle eye on y our future. Behind the scenes of many of the world’s industrial manufacturing companies, a profound transformation is
well underway. The forces of digitisation, automation and integration are taking companies towards a complete value chain transformation. PwC’s Global Industry 4.0 Survey is the biggest worldwide survey of its kind, with over 2,000 participants from nine major industrial sectors and 26 countries. Industrial manufacturing companies are stepping up investment considerably and expect to see major gains in
terms of lower costs, greater efficiency and additional revenue. We have considerable experience of a range of aspects of Industry 4.0 transformation and can support your
strategic and project implication needs.
Knowing where you’re coming from… …and where you’re heading…
Global industrial manufacturing statement of capabilities 3
Some key industrial manufacturing industry issues
Issues Challenges How PwC can help
Growth in emerging markets
Diverse markets and business practices
New local products and processes
Potential barriers to entry
M&A support
Governance and risk management programme
Process controls and assurance
Margin expansion
Global restructuring
Productivity improvements
Low-cost country sourcing
Incorporating the “voice of the customer”
Focusing on aftermarket growth
Operating model cost analysis
Lean tools rev iew and assessment
Supply base alignment and performance management metrics
Business partner risk assessment
Executive / employee relations
Talent management
Right people, right skills
Development and deployment
Compensation
Human capital strategy
Workforce talent and performance assessment
Change management effectiveness
Operational excellence
Sustaining lean business practices
Leveraging ERP for operations
Cost reduction
Internet of Things (IoT)
Industry 4.0
Shared serv ice centre optimisation
Supply chain calibration and planning
Indirect spend analysis
IT performance and information evaluation
We have a long history of working with leading industrial manufacturing companies across the globe, understanding what makes them tick and the bigger strategic challenges they face.
We have over 9,000 staff worldwide dedicated to industrial manufacturing companies and part of a wider global industrial products industry group of over 33,000 professionals.
Our global coverage means we are on hand wherever
y ou need us and can readily bring you insights from other industries and a range of disciplines.
With the addition of Booz & Company to PwC we have together formed a new kind of consulting business – Strategy & - to offer strategy through execution services to our clients.
We deliver to a single PwC global quality standard, giv ing y ou the assurance of local market insight matched with worldwide professionalism and rigour.
We listen to y ou and continuously build your feedback into our work.
We give y ou the best talent from around the world. We are recognised as a number one employer of choice in many key locations. And we have the breadth of skills that means we can assemble teams quickly to match your specific requirements.
At a glance – why PwC?
4 Global industrial manufacturing statement of capabilities
Putting our services to work for you
PwC's global industrial
manufacturing practice delivers
audit, tax, and advisory solutions
to fit y our company’s needs.
We outline below just some of
the serv ices we offer that are
particularly relevant to industrial
manufacturers.
Audit and assurance
Our member firms audit many
of the world’s best-known industrial
manufacturing companies and
thousands of other organisations,
both large and small. We audit
more than one in five of the FT
Global 500 industrial
manufacturing companies. Our
audit approach, at the leading edge
of best practice, is tailored to suit
the size and nature of y our
organisation and draws upon our
extensive industry knowledge.
Corporate simplification
As industrial manufacturing
companies grow, so does the
underly ing complexity of their
business, often resulting in overly
complex legal structures and less
efficient operating and tax models
with higher global compliance costs
and risks. PwC offers industry-
tailored services in corporate
simplification, including simplifying
statutory reporting processes,
operating/management models,
legal entity structures, and business
models for tax optimisation.
Deals
At PwC we provide a full range of
transaction services, assisting on
acquisitions, divestitures, carve-
outs and many other transactions.
Whatever y our requirement – be it
strategy, financial due diligence,
private equity, corporate finance,
technical accounting, reporting and
auditing, M&A pre- and post–
transaction services, international
tax planning or risk management –
we have a team in place to assist
y ou. We also provide cost-effective
solutions to help emerging players
from developing economies
understand new manufacturing
markets, barriers to and risks of
entry , and the challenges of doing
business in new markets.
Global industrial manufacturing statement of capabilities 5
Operational improvement
Manufacturing organisations
engage our consulting specialists to
help design, manage and execute
lasting performance improvement.
Our operational effectiveness
experts - many directly from
industry - draw on skills in
operations, people, technology,
finance and risk management to
advise and implement lean
manufacturing and cost-reduction
programmes, locally and globally.
People and change
Getting the best from people at
every level when there is constant
change is the key to sustainable
competitive advantage. Solid
strategies, processes and technology
alone do not deliver results. In
today ’s changing manufacturing
landscape with its strong focus on
innovation and data analytics, it
takes people to accept, adopt, drive,
and sustain the change to realise
tangible impact. Success in business
hinges on strategic agility, training
and the ability to execute.
Sustainability and climate change
PwC has over 20 y ears of experience
working with clients around the
world on the entire breadth of the
sustainability agenda. We’ve
developed and tested a range of
methods and processes to help
companies identify the relevance of
sustainability and integrate it into
strategy and operations, realise
related opportunities to grow
revenues and reduce costs, and
manage sustainability-related risks.
Tax
The Global Tax Monitor1 recognises
PwC as the leading tax adviser
globally by reputation, with a very
strong lead over the competition.
Our reputation as global market
leader extends to various tax service
areas, where we have a very strong
lead over the competition in
domestic and cross-border tax
compliance, domestic and
international corporate tax
planning, indirect tax/VAT,
mergers and acquisitions, transfer
pricing, compensation and benefits,
tax risk minimisation, tax
accounting, tax function
effectiveness and expatriate tax
planning and compliance.
1 The Global Tax Monitor (GTM) is an independent survey conducted by research agency TNS, that examines the competitive position of the top firms in the tax advisory market - globally, regionally, nationally and on an industry basis.
General Electric Co.*
Thy ssenKrupp AG*
Newell Rubbermaid Inc.
Alfa, S.A.B De C.V .*
Ingersoll-Rand
Terex Corporation
ABB*
*Global Clients
A few of our top clients around the world …
6 Global industrial manufacturing statement of capabilities
Putting your priorities first
Operational excellence
The rapidity of technological change and the digital transformation
that is engulfing companies is adding a whole different dimension
to operational excellence. It’s no longer enough for industrial
manufacturing companies to be looking inside the box at how
efficiency can be driven into operations. That remains important,
but companies need to ensure they are looking outward at the
broader ecosystem in which they operate to discover how they can
take operational excellence to a quite different level.
The factory of the future will be
defined as much externally as
internally. Its agility will come
from its direct connection to the
marketplace’s changing needs and
digital integration right across
the horizontal value chain,
encompassing suppliers and
customers. Competitive advantage
is no longer solely about what
companies do, it’s about how they
do it. Manufacturers are refining
everything, from the way they
produce goods to how they engage
with customers – and operations
is leading the way .
A wave of technological disruption
is coming through. The more you
can drive cost out and put agility
in, the quicker y ou can respond to
these disruptive changes. But step
changes in operational performance
also need to start with the
behaviours and thinking of people.
In some cases, operations may need
to be completely reimagined. The
capital-intensive model of big
manufacturing plants will
increasingly be eclipsed as the
possibilities of modular
manufacturing expand. Innovations
such as 3D printing are already
paving the way towards a
disaggregation of elements of the
centralised manufacturing model.
How PwC can help Operations value chain integration
Transforming the value chain is
essential to turning the organisation
into truly integrated businesses.
Digitisation and the wider internet
of things are opening up new
opportunities to deliver real-time
integration and transparency across
internal and external value chains.
We can help y ou build the business
case for transformation, design the
right operations architecture and
identify the target operating model.
We’ll support y ou through the
broader business transformation
necessary to deliver the change
and realise the benefits y ou're
looking for.
Operations performance improvement and transformation
We can help y ou assess your current
operations and find way s to
maximise their efficiency and
effectiveness. Our services include
maturity assessments, enterprise-
wide process improvement,
capabilities-driven re-design of
corporate/indirect operations
functions and advice on tactical cost
management. We can support your
initiatives to reduce the ecological
footprint of y our operations and
innovate across the entire product
lifecy cle. And we can help y ou get
y our people more engaged in
performance improvement. Our
Perform programme is a tried and
tested approach to operational
excellence, working with y our
managers and teams to equip them
with the capabilities, methodologies
and tools to deliver a step change in
operational performance.
Asset performance
Intelligent maintenance
sy stems
Asset profitability assessment
Operations excellence capability development
Continuous improvement
operating models
Strategic new age quality
improvement procedures
Lean/Six Sigma capability
building
Global industrial manufacturing statement of capabilities 7
Working together – PwC improving cement company operationsContext
A leading cement manufacturer
in India wanted to improve its
logistics function processes and
optimise costs. The company
asked PwC to assist them to
achieve logistics process
excellence and secure financial
benefits. The project scope
included primary and secondary
logistics, cost and freight (C&R)
arrangements, waste reduction
and truck utilisation.
Approach
PwC deployed project teams
covering all the project scope
areas and all of the company’s
plants. The client was able to
benefit from a tracking sy stem
that enabled daily monitoring
of project progress. A zero-based
costing sheet was used to
underpin negotiations.
Outcome
Within the first six months the cement
manufacturer had accrued benefits of
around 40m rupees (INR) with an
estimated annual gain totalling 135m
rupees. The company achieved a 20% to
25% reduction in the plant turnaround
time for trucks and cement bulkers. It
raised its percentage of direct sales from
24% to 45%. Serv ice levels were
improved by the increased use of higher-
capacity trucks and the incidence of
paper bag bursts during transit was
reduced by around 70%.
Putting your priorities first
8 Global industrial manufacturing statement of capabilities
Putting your priorities first
Digital technologies
Digital technologies are creating new ways for manufacturers
to deliver value. Many companies are implementing the vision
of the connected factory, using the power of the internet to link
machines, sensors, computers, and humans in order to enable
new levels of information monitoring, collection, processing,
and analysis. This is adding to the products and services that
companies can offer their customers, helping them work in
collaborative ways in the design of future machines and their
digital environment to boost performance.
A wide range of technologies, such
as robotics, 3D printing, v irtual and
augmented reality, are adding to the
possibilities that the digital era is
opening up. Digitised production
using flexible and customer-tailored
production concepts is giv ing
companies real-time transparency
over the process and product.
Digitally -enabled smart buildings
and equipment are bringing down
energy and operating costs. Virtual
reality and augmented reality are
being used for product
development, training,
maintenance and repair.
Companies that are able to leverage
ubiquitous data in meaningful way s
- across product development, sales
and operations; across devices; and
with customers - are developing
new models of collaboration. The
winners will be those companies
that use digitisation to successfully
introduce greater flexibility,
customisation and speed into their
operations while also staying cost-
competitive. Digitisation entails
significant investment. But it has
the potential to turn the traditional
trade-off relationship between cost
and flexibility on its head.
Companies that get it wrong,
though, or that don’t digitise early
enough risk being left behind.
How PwC can help Developing a clear digital strategy
We can help y ou develop a clear
v ision of how digital technologies
can deliver competitive advantage,
together with a robust plan that
includes concrete measures of
success. We can assess y our current
digital and Industry 4.0 maturity.
We can help y ou pinpoint the ways
in which digital technology can add
value, streamline y our operations
and enhance internal and external
collaboration. We can also help y ou
take the steps to identify and
capitalise on the new business
opportunities offered by digital
technology.
Identifying and developing pilot projects
We are able to support y ou in
identify ing and selecting the right
projects, as well as establishing
them on firm foundations. We will
help y ou prioritise the initiatives
that will have the most cost-
effective impact. Many companies
are used to working in functional
silos that can hinder the take-off of
digital initiatives. We have a
prototyping and implementation
methodology that helps you develop
a more effective, cross-functional
way of working, breaking down silos
where they exist and promoting
collaborative working within your
company and with suppliers and
customers.
Building in-depth digital capabilities
We can help y ou with the crucial
work of ensuring y our organisation
has the digital capabilities. This
means defining the agile IT
architecture and vendor strategy
y ou need to support y our ambition.
We will help y ou build a reference
model of y our current state and
desired future state to identify the
gaps and the change programmes
that are needed. We can help y ou
ensure that existing technology
platforms are integrated into your
new digital communications
streams. We can also help y ou steer
y our technology development in
way s that recognise that technology
platforms now need to be able to
evolve fast and frequently rather
than stay static for y ears.
Global industrial manufacturing statement of capabilities 9
Digital culture and transformation
The introduction of digital
technologies will be wasted effort if
it is not matched by a digital culture
across y our organisation. In our
global Industry 4.0 survey, the
absence of a digital culture and the
right training was identified as the
single biggest challenge by
industrial manufacturing
companies. You will need to make
sure staff understand how the
company is changing and how they
can be a part of it. We can help
establish the top leadership buy-in
and investment plan as well as help
y ou design and roll out the training
and change management needed to
communicate and establish the new
digital culture.
Becoming a data virtuoso
Identify ing and gathering the right
data, deploying it for the right
purposes and effectively analysing it
are critical to many aspects of
digitisation. We can help y ou define
data strategy and application fields,
build up in-house analy tics
capability and solutions, judge how
best to organise and structure y our
data analy tics function and improve
the value-adding potential of data
analy tics for y our company.
Strengthening data and cyber security
Data security and cybersecurity
risks have evolved dramatically but,
in many cases, the approach
businesses use to manage them has
not kept pace. Security isn’t just
about technology and computers.
It’s about protecting people,
information, systems, processes,
culture and physical surroundings.
PwC will give y ou that confidence
by helping y ou shape a broader
strategic response to data and cyber
security risk and target investment
on what matters most. We can also
help y ou respond to actual incidents
and advise on the legal issues
surrounding breaches, data privacy
and protection.
PwC has been named a leader in
a number of worldwide digital
strategy categories - digital
operations consulting, digital
products and services consulting,
digital customer & brand
engagement consulting, digital
enterprise strategy consulting
services and digital
transformation consulting –
by IDC MarketScape.
10 Global industrial manufacturing statement of capabilities
Working together – PwC and the digital factory of the future Context
The digital factory concept
presents an opportunity for
industry -defining and disrupting
solutions to emerge. The race
between competing companies is
picking up pace and companies
can’t afford to get things wrong.
A diversified manufacturing
company asked us to validate its
concept for a digital factory
solution and assess its potential
in the emerging digital
manufacturing marketplace.
Approach
We were able to draw on our
extensive digital expertise. PwC
is the world’s largest digital
strategy and transformation
consulting firm with over 400
digital projects conducted and
more than 500 manufacturing
strategy and manufacturing
operations consulting
practitioners worldwide.
We were able to help the
company focus on how its
concept matched with
competitive digital factory
solutions and, specifically,
look at its customer adoption
potential.
Outcome
PwC was able to provide guidance, insight and
support to help the company avoid undue
complexity and risk. That’s especially
important given that a lot of confusion and
uncertainty still exists in the market for digital
factory solutions. We defined clear digital
factory-use cases and assessed these against
the client’s concept. We identified potential
value-enhancement opportunities, conducted a
gap analy sis and developed recommendations
for concept enhancements. In particular, we
provided advice on how the company could
develop the concept in way s that could drive
additional value across its full products and
serv ices portfolio, including a ‘go forward’
roadmap and action plan covering both the
near-term and long-term potential.
Global industrial manufacturing statement of capabilities 11
What makes us different?
Why m ore than 80% of Fortune Global 500 com panies work with PwC...
We take the time to listen, question and understand their goals and their competitive and regulatory environment. Then we tap into our global network, deep industry
knowledge, and strong judgement and experience to help each client create the kind of value they are looking for.
The cornerstone of our approach is the belief that developing strong relationships with clients unlocks value and meaningful results – and further strengthens the capabilities of our network. This is how we do business. And we believe it’s why
companies work with PwC.
Our people
The scale of our resources means
we can address our clients’ needs whenever and wherever they arise. Our skilled teams are located in areas where y our business operates today as well as in other destinations where your future
growth strategy may take it. We aim to draw our people from the very best talent and develop them to be the very best in our sector. We ensure our people are immersed in local knowledge about the markets they serve but also gain the global
perspective that comes from a worldwide organisation.
Our reach
We can be wherever y ou need us to be. With a network of over 9,000 staff dedicated to the industrial manufacturing industry, we are able to be on hand to respond to y our
needs. We work with all ty pes of manufacturing companies in all different markets. Our far-reaching global footprint enables us to provide clients with a greater depth of talent, resources and know-how.
Our knowledge
Our worldwide network of industry
specialists is linked by a sophisticated internal knowledge-management sy stem, giving them the tools to input their insights and draw upon the most up-to-date information for the benefit of our clients. Our programme of ‘thought
leadership’ is widely respected. From roundtable client discussions to global surveys, we share knowledge with our clients on industry issues. Each y ear, we gather and disseminate opinions
on the issues that are of key strategic importance to our c lients and the challenges that lie ahead. Our knowledge draws on the insight of our worldwide network of sector specialists as well as the sector itself.
Industry 4.0 Building the digital enterprise: Industrial Manufacturing Key Findings Behind the scenes of the world’s leading industrial products companies, a profound digital transformation is now underway. The industrial manufacturing sector is no exception. Companies are digitising esse ntial functions within their internal vertical value chain, as well as with their horizontal partners along the supply chain. In addition, they are enhancing their product portfolio with digital functionalities and introducing innovative, databased services.
Manufacturing barometer Each quarter PwC interviews US-based industrial manufacturing executives about their current business performance, the state of the economy, and their expectations for business growth over the next 12 months.
Understanding the CEO agenda
Each year PwC goes to the heart of boardroom thinking with its analysis of industrial manufacturing CEO v iewpoints as part of its Annual Global CEO Survey
Rethinking innovation in industrial manufacturing Our look at what companies need to do to lead on innovation and broaden their innovation efforts beyond products. How can companies focus on a strong culture to attract and motivate talent, enhance collaboration and look for meaningful ways to measure innovation success?
Assembling value: quarterly mergers and acquisitions analysis Each quarter, PwC conducts an analysis of mergers and acquisitions in the global industrial manufacturing sector. Included in the analysis are manufacturers of industrial machinery, rubber and plastic products, fabricated metal products, and electronic and electrical equipment.
12 Global industrial manufacturing statement of capabilities
Local coverage, global connections
A global network of functional and industry specialists
PwC’s industrial manufacturing practice consists of over 9,000 professionals who serve industrial manufacturing
companies and are part of an industrial products group that consists of more than 31,500 professionals, including
approximately 18,600 providing assurance services, 7 ,700 providing tax services , and 5,200 providing advisory
services.
Contacts
Barry Misthal Global Industrial Manufacturing Leader +1 267 330 2146 barry [email protected]
Steve Eddy Global Industrial Manufacturing Advisory Leader +1 267 330 2220 [email protected]
Mike Burak
Global Industrial Manufacturing Tax Leader +1 97 3 236 4459 [email protected]
Nisha Desai
Global Industrial Manufacturing Marketing & Knowledge Management Manager +1 267 330 2593 [email protected]
North America & the Caribbean
7,500 industrial products
professionals
1,540 industrial manufacturing
professionals
South and Central America
2,750 industrial products
professionals
435 industrial manufacturing
professionals
Europe
14,230 industrial products
professionals
3,530 industrial manufacturing
professionals
Asia
8,385 industrial products
professionals
3,185 industrial manufacturing
professionals
Middle East and Africa
1,815 industrial products
professionals
310 industrial manufacturing
professionals
Australia and Pacific Islands
1,105 industrial products
professionals
190 industrial manufacturing
professionals
Global industrial manufacturing statement of capabilities 13
Subject matter specialists
Johnathon Marshall
Supply Chains and Operations Leader, UK
+44(0)20 780 48234
Stefan Schrauf
Head of PwC Strategy & Industry 4.0 Team, Germany
+49 895 7 90 5317
Territory leads
Americas
Brazil
Ronaldo Valiño
+55 21 3232 6139
Canada
Matt Wetmore
+1 403 509 7483
Mexico
Arturo Martínez
+ (52) 55. 5263. 8516
United States
Bobby Bono
robert.b.bono@ pwc.com
+1 7 04 350-7993
Middle East/Africa
Middle East
Anil Khurana
+97 1 4 3043652
South Africa
Leon de Wet
+27 (11) 797 5321
Europe
France
David Clairotte
+ 33 156578330
Germ any
Frank Schmidt
+49 (69) 9585-6711
Italy
Corrado Testori
+39 06 570256442
Netherlands
Michel Mulders
+31 (0) 887 923165
Spain
Mar Gallardo
+34 915 684 456
Switzerland
Michael Abresch
+41 (0)58 792 2120
United Kingdom
Cara Haffey
+44(0)20 721 23497
Asia/Australasia
Australia
Robert Speedie
+61 (3) 8603 3173
China/HK
Grace Tang
+86 (10) 6533 2999
India
Bimal Tanna
+91 22 6669 1555
Japan
Shigeru Shiina
+81 90 7 825 3087
© 2016 PwC. All rights reserved. PwC refers to the US member firm or one of its subsidiaries or affiliates, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.