from lookup to learning
DESCRIPTION
Presented at the Enterprise Search Cambridge UK meetup: http://tinyurl.com/3bonf7fTRANSCRIPT
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From Lookup to Learning
by Tyler Tate, TwigKitphoto by Peter Kaminski
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What is learning?
?
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learn•ing n | the activity of obtaining knowledge
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Classic information retrieval
Document DocumentRepresentation
QueryInformation
Need
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Iterative information seeking
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"The query is satis!ed not by a single !nal
retrieved set, but by a series of selections of
individual references and bits of information
at each stage of the ever-modifying search."
– Marcia Bates
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Lookup
A hierarchy of information interaction
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Lookup
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Recognise theneed for information
Lookup
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Formulate the query
Lookup
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Run the query
Lookup
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Review the results
Lookup
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?
Lookup
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Lookup
A hierarchy of information interaction
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Learn
Investigate
Lookup
A hierarchy of information interaction
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Learn
Investigate
Lookup
Three types of search activities
Explore
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The information seeking process
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The information seeking process
INITIATION FACILITATION INTERPRETATION
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The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Selection
The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Selection Exploration
The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Selection Exploration Formulation
The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Selection Exploration Formulation Collection
The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Selection Exploration Formulation Collection
The information seeking process
2 3 4 5 61
INITIATION FACILITATION INTERPRETATION
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Explore
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Personalised recommendations
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Flexible !ltering
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Related searches
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Re-!nd
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Recently viewed items
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Recently viewed items
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Organise
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Organise recipes into a meal plan
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Compare
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Side-by-side product comparison
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Annotate
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Comment on and rate saved properties
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Monitor
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Email alerts
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Collaborate
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Collaborative bookmarking
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How can you better helpyour users learn?
?
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✴ Gary Marchionini, Exploratory Search: From Finding to Understanding, 2006
✴ Carol C. Kuhlthau, Inside the Search Process: Information Seeking from the User’s Perspective, 1991
✴ Ann Blandford and Simon Att!eld, Interacting with Information, 2010
✴ Marcia Bates, The Design of Browsing and Berrypicking Techniques for the Online Search Interface, 1989
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From Lookup to Learning
by Tyler Tate, TwigKitphoto by Peter Kaminski