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From a Niche Market to a Multibillion Dollar Business: Logistics Lessons to Localization Stakeholders Wagner Covos CEVA Logistics

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Page 1: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

From a Niche Market to a Multibillion Dollar Business:

Logistics Lessons to Localization Stakeholders

Wagner CovosCEVA Logistics

Page 2: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Logistics is the management of the flow of goods, information, and other resources between the point of origin and the point of consumption in order to meet the requirements of consumers. Logistics involves the integration of information, transportation, inventory, warehousing, material-handling, and packaging, and occasionally security.

Definitions

A supply chain is a system of organizations, people, technology, activities, information and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, raw materials and components into a finished product that is delivered to the end customer.

Transport is the movement of goods from one location to another.

Page 3: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for Growth

• Summary

• Food for Thought

Page 4: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for Growth

• Summary

• Food for Thought

Page 5: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

CEVA: Merger of TNT Logistics and EGL

5

• 6.3 billion Euro revenue• 54,000 employees• 1,171 locations in 100 countries

Page 6: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for Growth

• Summary

• Food for Thought

Page 9: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution1950s

Factory Point of SalesWarehouse

Eur 30Bn

• Buffer Stock

1956 - Ocean container

Page 10: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution1960s

Factory

Point of Sales

Warehouse

Eur 80Bn• Freight Management

Distribution Center

• Inbound • Distribution Center• Inventory Management

Page 11: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution1970s

FactoryWarehouse

Eur 120Bn

• Suppliers planning (inbound)• Inbound Consol Center (feeding)• Inventory Management (Inbound / Outbound)

Suppliers

Distribution Centers

Point of Sales

InboundWarehouse

Page 12: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution1980s

FactoryWarehouse

Eur 150Bn

• Inside Logistics Revolution• Kanban / ‘Just in Time’ concept

• Lean Concept • Supply Chain• Production linked with logistics• Material Management

Suppliers

Distribution CentersSuppliers

Point of Sales

Page 13: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution1990s

FactoryPoint of Sales

Warehouse

Eur 220Bn

Suppliers

Distribution Centers

Suppliers

Manufacturing Support Line Replenishment Inventory Planning Special Packing

JIT in Distribution Centers Globalization Challenges• Communication (IT)

Page 14: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Evolution2000 - 2010

Factory Point of SalesWarehouse

Eur 300Bn

Suppliers

Distribution Centers

Suppliers

Manufacturing Support Assembly Direct Buy Trading Services•Web delivery

Home

Page 15: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

SummaryLogistics Market Evolution - Eur Bn

050

100150200250300350

1940 1950 1960 1970 1980 1990 2000

Added ValueTransports

Page 16: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

4th Largest Global Supply Chain Company

0

50

100

150

200

250

300

350

GlobalMarket

Top 10Companies

€300bn

€83bn

123456789

10

25,73914,05710,3486,2955,7735,2495,0134,6853,6463,644

Company’08 rev

(Eur M) Global Logistics Market

Page 17: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

This Matters! Logistics costs represent 7.8% of the world’s GDP

Page 18: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Logistics Market Evolution - Eur Bn

050

100150200250300350

Added ValueTransport

Summary

4.2Tr

Page 19: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for growth

• Summary

• Food for thought

Page 20: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders
Page 21: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

ChallengesGlobal Resources

Global Production

Global Infrastructure

Page 22: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Result – Emergence of Multiple Global Supply Chains

Asset-Light

Integrated Solutions

Combination of Freight Forwarding and Contract Logistics Assets

ACR

Valu

e A

dded

Ser

vice

s

Outsourcing

Rise of Contract Logistics for Efficient Supply Chain Management

Asset Providers for Simple Transportation Needs

Growth of Specialized Asset-Light Providers

Asset-Based

22

Evol

utio

n

Page 23: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

What Drives Green – Some Early Drivers

• “It seems to benefit your reputation”

• “Everybody talks about it”

• “Governments are forcing us to act”

• “Flavor of the month”

Page 24: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Some New Supply Chain Skill Sets

• Information management

• Multi-culturalism• Supply chain

design• Educate

customers for outsourcing

Page 25: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

25

ActivitiesFull supply chain operation and dress up of engines:

• Parts Schedule and Purchase • Milk Run• Inventory management• Assembly • Sequencing• GM line feeding

Key Facts and Figures• Management of 30 suppliers both national and

international• Year Production: 220K modules (2009) • More than 70 employees

Start DateOct/2006 – Dress UpApr/2009 – Direct Buy

Innovation

Page 26: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Logistics Market Evolution - Eur Bn

050

100150200250300350

Added ValueTransport

Summary

Page 27: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for Growth

• Summary

• Food for Thought

Page 28: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

From this…

Factory Point of Sales

Page 29: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

…to Unparalleled Integrated End-to-End Supply Chain Solutions

SupplierPick-up

Outbound LogisticsDedicated warehousingConsolidationContainer stuffing

Inbound LogisticsWarehouse managemente-Fulfillment

Local Transportation Management

Swaps and Return

Value Added ServicesLead Logistics ProviderTotal Supply chain management consultingRoute optimizationBilling payment and claims managementWeb-based tracking and reportingOrder management

User

Control Tower

OceanAirLand

Custom BrokerageOrigin servicesDestination servicesPort services

International Multi-modal Transportation

Manufacturing SupportSub-assemblyInventory planningLine replenishmentSpecial Packing

Slide 29

Page 30: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Agenda• Introduction to CEVA

• Logistics Market Evolution

• Challenges for Growth

• Summary

• Food for Thought

Page 31: From a Niche Market to a Multibillion-Dollar Business: Logistics Lessons to Localization Stakeholders

Food for Thought• How can the translation and localization market add

value to its customers?

• What are the boundaries to overcome?

• Who is thinking outside the box?

• How to turn threats into opportunities?

• Freight company => Logistics Service ProviderTranslation company => Language Service Provider