free climb consulting services profile
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Company Profile
The Spirit of Free ClimbFree Climb, from rock climbing, is the technique employed by the lead climber; the most proficient in the team, who uses his expertise to choose the path on a treacherous climb sans external aid or gear.
Climbing in advance, he deploys climbing gear to assist his team in realising their goal of scaling the pinnacle.
Inspired; we at Free Climb Consulting Services, harness decades of experience of the partners, to assist in the various aspects of building successful and scalable business models in the hospitality space.
Our Services
Design &
Projects
Training Systems
Systems &
Processes
Sales &
Marketing
Business Turnaround Solutions
Design - We collaborate with architects to effectively plan guest & production areas, ensuring incorporation of workflows, PHE & HVAC services. We consult on concept, menu and back of house design, ensuring efficient production areas geared to cater to the concept offering. The design ensures efficiency of floor plate usage in non-revenue generating areas.
Project Management - Our services include planning, budgeting, vendor management, coordination, project supervision, snags resolution and timeline management. The scope of services extends from start of project to operations handover.
Design &
Project
Jonathan’s Kitchen
A well trained and motivated team will deliver customer satisfaction resulting in higher sales and profits.
Our expertise lies in:
Designing Manuals - We tailor make Brand Guidelines, Standard Operating Processes, H.R. manuals, Training manuals, and more.
Designing & Delivering Training Programs - To bring the explicit standards to life, we design and roll out interactive training programs to address trade and soft skills requirements.
Develop Training Tools - Create audio visual content for training programs, job aids, assessment and productivity tools to aid in the training process.
Create Training Sustainability - Training being an ongoing essential, we enable self sufficiency by identifying a training resource in the team and coaching him through TTT programs to take the training initiative forward.
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Training Systems
Systems & Processes are key to delivering a consistent customer experience and achieve fiscal targets. We outline and implement Systems, Tools and Processes that effectively address business needs with regard to employees, guests, revenues and profits.
Audit & Coaching Systems weigh, critical aspects of an operation and provide measurable data on business performance. Included are self assessment tools, performance reporting tools, dashboards and daily / weekly /monthly audit structures.
The Coaching Systems and Tools implement a training and development activity with a effective action plan to address glitches recorded through the Business Performance Audit.
Audit and Coaching Systems are tailor made to the Brand Standards and Standard Operating Processes of the business.
Systems &
Processes
Business and competitor data is analysed to develop meaningful performance targets, budgets and timelines. The strategy for sales is arrived at and targets set.
Measures to improve sales performance through specific action steps by leveraging channels of revenue, improving average spends and effective promotions to increase transactions across day parts, week parts and seasonal frames are conceived.
Post the business performance analysis, measures to be taken and targets, are formalised in consultation with the owner prior to implementing the plan on the ground.
Sales &
Marketing
Business Turnaround Solutions
Business analytics are brought to bear and performance data is measured to arrive at an understanding of current performance, the health of the business and to identify key strengths and opportunities.
The results are benchmarked with the budgets set by the business and the potential, given the market.
We work along with the client and his team to conceive and implement a revival plan.
The Free Climb Team
Unnikrishnan Menon (Unni) graduated from IHM Kovalam in 1997. He began his career as a ‘Chef de Partie’ in the Taj Group of Hotels. He was the G.M.- Home Service Operations at Pizza Hut & KFC and the Sr. Training Manager for Pizza Hut India. He set systems and processes to capitalise the business potential of the Outdoor Catering Channel.
He is adept at the design & delivery of specialised training content. He has experience in building training tools and manuals that enable standardising of operations and delivering consistency.
Unni was instrumental in building and operating the Pizza Hut delivery system in the South of India and launched the Pizza Hut online & phone ordering processes.
Ninan George Podipara (Ninan) started his career with the Taj Group of Hotels after graduating from IHM Chennai. He went on to join KFC and was the VP Ops., Pizza Hut & KFC in the South & West of India. He played a crucial role in the expansion of the brands in these regions- from 3 outlets in 1999 to 68 outlets in 2008.
Ninan was the COO at UKN Properties Pvt. Ltd. where he led the operations team in delivering projects like the Alila Hotel (now the Holiday Inn) at Bangalore, Esperanza, a residential complex in Whitefield, Bangalore and other projects.
Ninan brings to the table experience of over 20 years in hospitality operations, planning, design and project management.
Our Clients
Contact Us+91 98861 56300 / 96300
[email protected] /[email protected]
6, Gitanjali, 16, Moyenville Road, Langford Town, Bangalore, Karnataka, India. Pin Code -560025
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