free-anti-spam-policy.docx
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Free anti-spam policy: cover
1. This template legal document was produced and published by SEQ Legal LLP.
2. We control the copyright in this template, and you may only use this template
in accordance with the licensing proisions in our terms and conditions. Thoselicensing proisions include an obligation to retain the SEQ Legal credit
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Anti-spam policy
1. Introduction
1.1 (n the conte:t o" electronic messaging, spam means ;unsolicited, bul) or
indiscriminate messages, typically sent "or a commercial purpose<.
1.2 We hae a =ero&tolerance spam policy.
2. Credit
2.1 This document was created using a template "rom SEQ Legal
http#$$www.se%legal.com3.
You must retain the above credit, unless you purchase a licence to use this
document without the credit. You can purchase a licence at: http://www.website-
contracts.co.uk/seqlegal-licences.html. Warning: use of this document without the
credit, or without purchasing a licence, is an infringement of copyright.
3. Spam filtering
!.1 /ur messaging systems automatically scan all incoming ;email and other<
messages and "ilter out messages that appear to be spam.
!.2 We may also report incoming email as spam. This can result in (P addresses
and domain names being blac)listed.
4. Spam filtering issues
'.1 >o message "iltering system is 1??@ accurate, and "rom time to timelegitimate messages will be "iltered out by our systems.
'.2 (" you beliee that a legitimate message you hae sent has been "iltered out
by our systems, please adise the message recipient by another means.
'.! +ou can reduce the ris) o" a message being caught by the spam "ilters by#
a3 sending the message in plain te:t instead o", or in addition to, ATBL34
b3 remoing any message attachments4
c3 aoiding the terminology and te:t styling typically used by spammers4and$or
d3 ensuring that your messages are scanned "or malware be"ore dispatch.
. !ser spam
*.1 We proide a "acility that enables users to send ;email messages< /0 ;priate
messages< /0 ;message type!s"#< to others.
*.2 Csers must not use our messaging "acility or any o" our other serices to
store, copy, send, relay or distribute spam.
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*.! Dull proisions concerning the use o" our messaging "acility are set out in ;our
website terms and conditions o" use<.
". #eceipt of un$anted messages from us
5.1 (n the unli)ely eent that you receie any message "rom us or sent using our
systems that may be considered to be spam, please contact us using the
details below and the matter will be inestigated.
%. &ariation
6.1 We may amend this policy at any time by publishing a new ersion on our
website.
'. (ur details
9.1 This website is owned and operated by name#.
9.2 /ur principal place o" business is at address#.
9.! +ou can contact us#
a3 ;by post, using the postal address ;gien aboe<<4
b3 ;using our website contact "orm<4
c3 ;by telephone, on ;the contact number published on our website "rom
time to time<<4 or
d3 ;by email, using ;the email address published on our website "rom time
to time<<.
additional list items#
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Free anti-spam policy: drafting notes
(n this document, a website or serice operator may set out its policies in relation
to unwanted commercial communications, commonly )nown as spam.
Whilst spam "ilters, whitelists $ blac)lists and other technical measures are the mostimportant anti&spam tools, a "ormal anti&spam policy can also help, demonstrating
that the operator ta)es spam issues seriously.
This policy document opens with a de"amation o" spam, and an assertion that the
operator does not tolerate spam. (t coers the operators own spam "iltering and
reporting systems, the improper use o" messaging "acilities by users, and the
sending o" commercial messages by the operator.
Section 1: Introduction
Section 1.1
• What is spam "or the purposes o" this documentF
Section 2: Credit
/ptional element. 8lthough you need to retain the SEQ Legal credit, you should
remoe the inline copyright warning "rom this document be"ore use.
Section 3: Spam filtering
/ptional element.
Section 3.1
• What types o" messages are automatically scanned and "iltered "or spamF
Section 4: Spam filtering issues
/ptional element.
Section : !ser spam
/ptional element.
Section .1
• What types o" messaging serices are aailable to users, but potentially
ulnerable to misuse by spammersF Email messages, priate messages, or
some other )ind o" messageF
• Speci"y here the type or types o" message that may be ulnerable to
spammers.
Section .3
• Which document goerns the use o" the messaging "acility generallyF
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Section ": #eceipt of un$anted messages from us
/ptional element.
Section ".1
+ou should consider setting up an abuseG email address "or spam reporting.
Section %: &ariation
/ptional element.
Section ': (ur details
/ptional element.
Section '.1
•What is the name o" the company, partnership, indiidual or other legalperson or entity that owns and operates the websiteF
Section '.2
/ptional element.
• Where is the releant persons head o""ice or principal place o" businessF
Section '.3
/ptional element.
• y what means may the releant person be contactedF
• Where is the releant persons postal address publishedF
• Either speci"y a telephone number or gie details o" where the releant
number may be "ound.
• Either speci"y an email address or gie details o" where the releant email
address may be "ound.