freak out, geek out, or seek out: trends, transformations & change in libraries
TRANSCRIPT
David Lee King | Topeka & Shawnee County Public Library | davidleeking.com
Freak Out,Geek Out,or Seek Out:
Trends, Transformations, & Change in Libraries
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What has Changed?
Competition
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this is a change, too!
Tech Changes
in Libraries
1970’s: adapting to OPACs
1980’s: The PC takes off…
1990’s: Internet Appears
2004: “Web 2.0” coined
Web 2.0
Church 2.0
Law 2.0
Business 2.0
Advertising 2.0
Music 2.0
Library 2.0
The Emerging Web is...
decentralized
2-way mobile
real timesocial
publicmultimedia
real time
decentralized
Website
YouTube
Flickr
Yelp
Foursquare
Gowalla
multimedia
EC=MC
mobile
?
social
2-way
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public
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public
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Glue of Web 2.0RSS
RSS ReadersTagging
Commenting
MashupsFriending
Web as Platform
User-Generated Content
1. RSS
• Does 2 things:
• subscribe to other websites that have RSS feeds (aka syndication)
• create content in one place, but display it in another place
• any content - text, photos, audio, video
RSS
2. RSS Feed Readers
3. Tagging, or Folksonomies
• Categorizing the web
• Choose personal keywords
• Browseable and searchable
• web 2.0 uses tagging
• one-on-one in the past
• maybe a letter?
• Here’s what it can be now
4. Leaving Comments
29 comments!
On a Director’s Blog!!!
5. User-Supplied Content
• web 2.0 doesn’t exist without user generated content
• most web 2.0 sites feature “my stuff”
• text
• photos
• videos
6. Web as Platform
• web-based software
• a platform that allows people to interact
• not the usual “here’s the info about my organization”
• email is a good example
7. Mashups
• From Wikipedia: “A mashup is a website or web application that seamlessly combines content from more than one source into an integrated experience.”
• Usually via an API, RSS feed, or JavaScript
8. Friending
• Buddies, friends, contacts, followers
• Linking to friends or contacts
• sharing content
• trusted buddy list
What’s Topeka Doing?
3 Realities:1. all services will be physical & digital
2. we’ll use the web to build unique stuff3. to some, the digital branch will be their only branch
Digital Branch Manager
Answers Tough Questions
Long Range Planner
Manager
Evangelist
Scans Horizon Executive Editor
Community Manager
content
RSS
multimedia
video
Community
Front door(s)
conversation
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in the website
in the website
in the website
in the website
in the website
outside the website
outside the website
outside the website
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Why Pay Attention to these changes?
1.The rest of the world
is already there
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2. You can be the example
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Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per year. The library serves a population of 13000 residents .Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates 130000 items per year. The library serves a population of 13000 residents .
3.Connect
with your communityhttp://flickr.com/photos/fcpl/2275150197/
4. community pulse
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5.You set the pace
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Tackle Changeflickr.com/photos/wainwright/267291977/
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model the way
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headrush.typepad.com/creating_passionate_users/2006/02/its_the_stupid.html
CustomerJourney
Mapping
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improving the ordinary
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know your patrons
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101%
communication
communication
communicationcommunicationcommunicationcommunication
communicationcommunication
communication
communicationcommunication
communication
Gauge your staff
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Find Champions
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With great powercomes great...
?
FindingTime
Changing focus
Scheduleyourtime
Granting time
• give time - for reading, playing, learning, creating
• send staff to formal training
• practical training for staff - teach what's relevant to your staff and library
• buy books for training
This is not your library
This is your library
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Thank You!
davidleeking.com